Won't send
My outgoing mail won't send. It's a pdf with three small photos on the bottom of the one page document. What's the problem? The system check shows that my server is connecting - any suggestions?
Mail (Mountain Lion): If you can’t send messages
Similar Messages
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A couple days ago I first noticed the problem when snapchats would appear on my lock screen but when I opened the app I kept getting the error message that the app was not able to refresh my story. Then the next day I was no longer able to send iMessages, they wouldn't go through and would only reach the second party when I sent them as text messages. Also, YouTube won't load and Mail won't send or receive email. I've already tried restarting my phone but there was no change. At first I thought my network connection was the problem but Instagram, Safari, Vine and Pandora all work perfectly. Any suggestions?
Try this procedure to be sure of a proper restart.
Close all open apps by double-tapping the home button, then swiping up and off the screen with the app window (not the smaller icon).
Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. (No data loss)
I would also try: Settings > General > Reset > Reset Network Settings -
My iPhone 5 won't send texts without wifi, even when I have 4G. It also won't make calls. Any ideas?
My iPhone 5 won't send texts without wifi, even when I have 4G. It also won't make calls. Any ideas?
Do you have a cellular plan with data and SMS activated?
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My iphone 5 won't send pictures or accomplish group messaging. Anyone else having this problem? Will be switching to Galaxy if not fixed soon.
Hi celtics3456,
If you are having issues with intermittent message delivery in Messages, you may find the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden -
Hi, I am wondering why my iphone won't send pictures through messages, I have MMS on and I have tried sending it with 3G on aswell and still doesn't work. Someone please help me :)
Hey lozza567,
Thanks for the question. I understand that you are experiencing issues sending MMS messages. The following resource may provide a solution:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Issues with sending and receiving MMS
You will need these to send and receive MMS:
- An iPhone 3G or later.
- iOS 3.1 or later.
- A cellular data connection. MMS isn't available if you are using only Wi-Fi.
- A domestic MMS plan from your cellular provider. You may need an international messaging plan to send MMS to an international contact. Contact your carrier for more information.
- A roaming MMS when using a cellular provider's network different from your billing cellular provider's network. Learn more about roaming and contact your carrier for more information.
To resolve issues with sending and receiving MMS, follow these steps first
1. Go to Settings and turn airplane mode off.
2. Go to Settings > Messages and turn MMS Messaging on.
3. Go to Settings > Cellular and turn Cellular Data on.
4. Go to Settings > Cellular and turn Data Roaming on if you are roaming on a cellular provider network different from your billing provider's network.
5. Verify that you have a cellular data connection in the status bar at the top left of your iPhone.
6. Go to Settings and turn Wi-Fi off. Open Safari and navigate to www.apple.com to verify that you have a data connection. Turn Wi-Fi back on to continue using Wi-Fi for other features. If your cellular data connection isn't available, follow these steps.
7. Verify that you can send and receive SMS. If you are unable to send and receive SMS, see the "Issues with sending and receiving SMS" section, above.
8. MMS may not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports.
9. Restart your iPhone.
10. Tap Settings > General > Reset > Reset Network Settings on your iPhone.
11. Reseat your SIM card.
If you are still unable to send or receive MMS, follow these steps
1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
2. Go to Settings > Messages and turn on group messaging if you are sending a group message.
3. Make sure that you are using the area code with the contact's phone number. When sending messages internationally, you also need the contact's international code.
4. Verify a "Pay as you go" MMS plan has enough available balance. Contact your carrier if unsure of your MMS plan or available balance.
5. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
6. If the issue occurs with a specific contact or contacts, delete and re-create the contact from the Contacts application. Create a new message to the newly created contact and try again.
7. Back up and restore your iPhone as new.
8. If your carrier has recently ported your phone number, the porting process may not be complete. Contact your carrier to confirm that the porting process is complete.
9. Contact your carrier to verify that you are provisioned to send SMS and are in an area with cellular coverage.
10. Contact your carrier to verify that there are no blocks or filters placed on your wireless account preventing you from sending SMS.
11. Your carrier may require APN settings to be modified to use MMS. Learn more about when you should adjust APN settings.
Thanks,
Matt M. -
Iphone 5 - I am trying to delete message threads and once I do, I go to text someone else and it won't send. HELP? I just don't want those messages on my phone anymore. I have tried to restart my phone but when I do, the "deleted" threads show back up on my phone. I use iOS 7.1.
Hello Makayla,
It sounds like you're deleted message threads keep coming back after you restart the devie. I recommend starting by quitting all the running apps on your phone:
iOS: Force an app to close
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the device and test the issue again:
iOS: Turning off and on (restarting) and resetting
If the issue persists, backup your device to iTunes and then restore it as a new device and verify that it works.
How to erase your iOS device and then set it up as a new device or restore it from backups
If it does, then restore your backup to either verify it still works and the software just needed reinstalled, or isolate the issue to the backup file itself.
Thank you for using Apple Support Communities.
Regards,
Sterling -
.Mac won't send email from iphone
This used to work, but lately when I try to email a picture (taken with the iphone camera), from my .mac account on the iphone, it won't send.
Just tested it without a picture, IE sending jsut a text email and it won't do that either.
Any suggestions?Any error message provided and if so, what is the error message?
I email photos with my .Mac account on my iPhone on a regular basis without any problems.
I just successfully emailed a photo with my .Mac account from my iPhone. -
Firefox crashes upon open - won't send crash report; crash report info summarized below
I have one computer that crash every time I start Firefox. Ocassionally the firefox window will appear for less than a second and then the Crash Report Window shows up; most times it goes right to Crash Report Window. Then it is for some reason unable to send the crash repor; it keeps looping back to the crash report. I've checked my modem and router are operating correctly; I have another computer that's working fine. I've run scan for Trojans, viruses and still see the problem. Any help would be very much appreciated as I'm stuck at this point. For what it's worth, Internet Explorer has the same problem, crashing upon opening.
== Crash ID(s) ==
not availableHello. I have a similar problem to the question of Ryan Vaught, (Firefox crashes upon open - won't send crash report; crash report info summarized below [MY] Firefox version: prior one to 3.6.7 Operating System: Windows XP Provessional). Mine is a bit different tho. Firefox seems to be crashing and my internet crashes right with it. When it does this, it also takes out some Win32 system .exe files. I too have ran AVG (Full Coverage /Purchased one) and then updated to Viper (Sunbelt Software) and it comes up clean of any viruses, etc. Once it crashes and I close Firefox, the crash report request comes up. When I hit send, it says it cannot be sent with no additional information as to why. I just updated Firefox to 3.6.7 and sure hope this helps, but it almost always happens when I am playing games that use flash. I can send a screenshot if you need it and feel free to edit my question if need be. I've checked my Viper settings and can get to all the websites so far trying to rule it out. Deleted my internet set up and then added it back as a new connection (hope that made sense), so I don't know who to be asking this question of, but hoping you may know the answer why I can't send the crash report. Whew! Sorry for the lengthy question/issue. Your help is greatly appreciated!! Carolyn Burnam
<blockquote>removed personal email -MJB</blockquote> -
After update to OSX 10.9, Mail won't send attachments
Since upgrading to Mavericks (OSX 10.9), Mail (7.0) won't send email attachments using my employer's MS Exchange account. All other messages (without attachments) send just fine, and no Exchange server or account settings were changed. Attachments send just fine via the exchange web application, so it's not an account or mailbox size issue. The problem happens even with small attachments (I just tried one that was 173 kb).
After I hit send, the activity window says "adding message" for a time, then an error comes up "Cannot send message using the Exhange server" then give me an option to use my gmail or icloud which work fine.
Any ideas?I actually was able to solve the issue using some info gleaned from other posts. I think it had to do with some exchange account settings from a prior version of Mail that were still on my machine and interfering with the new Mail app. Here's what I did to fix the issue.
Make sure I had a good backup in Time Machine (including system settings) in case something goes wrong
Delete Exchange account using "system preferences > internet accounts"
Close Mail
Show hidden files
Terminal command: defaults write com.apple.finder AppleShowAllFiles TRUE
Terminal command: killall Finder
Using Finder, locate and delete the file: ~/Library/Preferences/com.apple.mail.plist
Using Finder, locate and delete the folder(s) and all their contents: ~/Library/Mail/V2/EWS-(your exchange acct info)I actually had a couple of these "EWS" folders in there from prior times that I had setup my exchange account. Not sure why ... I just deleted them all.
Empty the recycle bin
Reboot the computer
Hide hidden files (not necessary, it's just my preference)
Terminal command: defaults write com.apple.finder AppleShowAllFiles FALSE
Terminal command: killall Finder
Open "system preferences > internet accounts" and setup Exchange account as if it were the first time.
It took a while for all my mailboxes to rebuild and everything to come in, but after the initial sync, Mail 7.0 now works perfectly with my Exchange account including sending mail with file attachments. It's actually a lot quicker to receive and send than the prior version of Mail.
It doesn't seem like a widespread problem, but I hope this at least helps you (eprasek) with your issue. Best of luck! -
I have the newest version of the iPad (3rd generation) with wifi. The messaging won't send out but I'm receiving messages from others when I'm using it. They also come through on my iphone at the same time. But I can't send them out on the iPad. I tried someone's suggestion of changing the DNS to 8.8.8.8 and that did not work to fix it. What is wrong with this thing? Thank you in advance for your help.
Are you trying to send a message to a cell number or an email address? iPad does MMS, not SMS, meaning it can't send a message to a number. It can send a message to an email address........
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Ever since I updated my 3gs (on ATT) to 6.1.3, it will no longer send or receive group texts, and it won't send picture messages
(though I seem to be able to receive picture texts). I've looked around on the boards, and here's what I've tried so far (to no avail):
1. Tried simply turning off / on
2. Tried hard reset
3. Tried having imessages off
4. Turned group messaging off / on (tried while it was off)
5. Turned off all messaging, turned phone off / on, turned all message settings back on
6. Reset network settings
Help! Argghh!!! I never had this much trouble when my previous phone was jailbroken! Here I am, trying to be good!Thanks, Nick. Calling ATT is a last resort; it's a software issue, I'm sure, and I've also found other
people having the same issue, but none of the fixes work. I reset all my settings: nothing. I'm not sure what you mean by restrictions. -
I have a 3GS and since I did the IOS6 update my phone won't send pictures via text message. Anyone know how to fix this?
Do you have the Onavo app installed? If so, try removing it.
1. Go to your Settings app -> General -> Profiles
2. Locate the profile called "Onavo"
3. Tap Remove
4. Go back to your home screen and delete the Onavo Extend icon -
My iMessage won't send pictures or videos to one of my contacts.
My iMessage won't send pictures or videos to one of my contacts. Can someone please help? I've already turned my device on and off, but it still won't work. It happened after the last update.. when I send a picture or video, it would show as sent, but then have the red exclamation icon and say message not delivered. I would try and deliver multiple times but it just won't work.
It depends if the contact is not an apple product it will not work at all ..iMessage is only used for apple products.Just check.Well you should know if the contact is an apple user or not so yeah thats all really.But if it's it that important f.of a pic download a texting app it helps alot.
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Hello All,
I can record midi data from my Mason & Hamlin Piano Disc Pro Record through my MOTU Traveller into Logic Pro 9.1.8 but Logic won't send the midi data back out to the MOTU Traveller and thus to the Piano Disc player. I got it to playback one time but have no idea how and when it did it was looping or something because the velocity was way high coming back in and the damper pedal was slamming down. When I play a key on the piano the midi "in" light on the Traveller lights up. When I play the track back on my computer no lights blink on the Traveller and when I did the apple midi studio test in utilities when I play a key I get the confirmation signal noise and the Traveller blinks when I click on the down arrow of the Traveller in the Apple midi studio test the midi out light on the traveller never lights and the signal light on the piano does not blink either. No outbound signal at all...
I have messed with every possible parameter I can find and and have had help from one of Piano Disc's premier editors but no luck. The piano was prepped for me on Logic so it would work with my studio. I'm positive it's my fault and I'm overlooking something really simple and stupid but what!??!
Somebody please help. Thank you all in advance for ANY ideas you might have!Blues Piano,
I'm not sure if this will be a help or not. I'm so Logic Pro wet behind the ears that I make newbies look experienced. However, I'm not expecting many on the Apple support forums have a PianoDisc system, much less one with the new optical record strip. While I don't have any record strip on my PianoDisc, I do have a PianoDisc iQ that's only a month old. I've been playing converted paper scrolls from hundred year old player pianos through it via the MIDI in port of the PianoDisc CPU. I've found I have to open the MIDI file in Logic Pro (10.0.4) then go to <Track><New External MIDI Track> then copy the existing track to that new external track. Only then can I see in the Track inspector (defaults left side of screen with the Icon for the instrument) the "Port" parameter. Then I can select my external MIDI device in that Port selector.
I've also encountered problems with the PianoDisc not using enough force on the notes or using too much force. To get around this problem, until I understand Logic better, I've been setting minimum and maximum volicities. To do that I right click on the track and select "Select All." Then I right click again and select "MIDI" then "MIDI Transform" then "Velocity Limiter." In the resulting pop up window in the center is a drop down and you can play with the velocity from "MIN" to "MAX" along with "ADD" "SUBTRACT" etc.
I hope this helps. I envy you your Mason & Hamlin. If you need more help on this just email me at pfleischmann at mac dot com. -
i Got a new phone and and it says I have to answer a security question I forgot my security question answers so I clicked the button where I can reset my security questions and send it to my email but it never sent it to my email what should I do because now as many times as I click the button is still won't send and I'm not able to buy anything off of iTunes or the App Store please help ASAPl
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I updated my itunes and now when I try to send music to itunes it won't send the music to the folder I sent it to. What do I do this get this to work?
in the iPhoto preferences ==> accounts delete your e-mail account and reenter it
OR
IMHO the better solution is to set Apple mail as the email client in the iPhoto preferences
LN
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