Won't show my phone is connected to iTunes.
I have updated the lastest version of iTunes, but when i connect my phone to my computer, there isn't any button like there were before, to see my phones infomations. So I can't synchronize my music to my phone.
Hi there Jasmine1243,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W.
Similar Messages
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My iPhone 4s is stuck on a black screen that shows a USB cable connecting to iTunes. The phone will not turn on and the iTunes logo as I described only shows up when I plug the phone into the charger or my computer. I have tried the reset in restore mode as well as the DFU? mode and it still will not work. I have the latest version of iTunes on my Mac. My error code was 2002. I also tried it on my laptop (windows 8.1) and none of the above worked. My error code on my laptop was 02. The phone is through Verizon and it has absolutely no damage. It was working fine up until this and I have been trying to fix it for 2 days. Please help! I am unsure of what version the phone was currently running on before this because I have another iphone that's my primary phone and have not used this one in about a month. I do not believe it was updated to IOS 7.
Your iPhone is in recoverty mode at the moment so to possibly get it back up and running you would need to do a restore as you have been trying. Follow the steps in the article below for the specific error messages you have been receiving. If after following all steps the issue remains book an appointment at a local Apple Retail Store to have the iPhone evaluated.
Resolve specific iTunes update and restore errors -
I tried to get rid of my jailbreak things like restoring my whole phone. It didn't work. Now it keeps showing the photo to connect to itunes so I did. It said to restore so I did. and it keeps doing the same thing over and over and over and over again. How do I fix it?
Your phone is toast. Contrary to what the lovely folks in the jalibreaking community say, attempting to restore the iPhone to "factory" condition does not always remove the jailbreak. You'll need to contact those bozos and see if they can help you.
Hint: start saving for a new phone. -
Has anyone recently installed the newest i-tunes but it won't recognise their phone is connected even though it makes the ping noise?
Give this a shot http://support.apple.com/kb/ts1538
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IPhone 3GS stuck and I cannot switch it off. Screen shows an USB plug connecting to iTunes.
My iPhone 3GS stuck and i cannot switch it off. Screen shows an USB plug connecting to iTunes.
this usually appears when your iphone is not registered correctly with apple/itunes so plug it in to your computer and try setting it up if it gives you the correct prompt. if not try to restore and sync. usually tis problem appears when your iphone has no sim card or is not registered correctly. in this case you need to contact your carrier and set up an account. if you are trying to use it without a service or sim card then unless you go through some sketchy program of hacking it it is worthless to you without a sim or service plan. i have the original iphone1 i got from a buddy of mine i used as an ipod before getting an iphone4 and if i took the sim out this message appears. if you do have a sim and a service plan than there might be a problem with the phone reading the sim card you you can go into your service provider's store and request a new sim to see if that works.
I am sorry if none of this is helpful for i have no other suggestions. -
I put the password in my Ipod and now I am trying to put it again but it is not working....I tried to connect with the Itunes and it is not working because to the Itunes work with my Ipod, I need the password first, which I do not know. In my Ipod is showing "Ipod is disable, connect to Itunes". I was trying to connect but I can't...what should I do ?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
My iPod touch 5th Gen iOS 8.1 won't turn on, charge and CONNECT TO iTUNES.
Maybe this is because of the new release ios 8.1 where after the update it went
recovery mode then i didn't restore, i set up a new ipod.
What's wrong? Is ths bcoz of ios 8.1?How do you do that
lllaass wrote:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I had to reset my computer because of a virus i had. When i re installed itunes my music was gone. I went to plug in my Iphone 5 and know my phone does not recognize the computer. I also have hit the trust button on my iphone but have to continue trusting the computer each time it gets plugged in. Still the phone wont connect to itunes at all to view what is on the phone. How do i fix this connection problem?
Hey ebe301,
Sorry to hear about your troubles with your PC. If you are not seeing your iPhone on your computer, then take a look at the link below to walk you through getting that working again. It will have you verify that drivers are installed and working as well as any third party software that may be causing conflicts.
iPhone, iPad, or iPod not recognized in iTunes for Windows
https://support.apple.com/en-us/HT204095
Take care,
-Norm G. -
i have no idea what to do. my apple ipod touch's screen randomly went dark. now it won't charge, turn on, or connect to itunes. PLEASE HELP!!
See Here...
Frozen or unresponsive iPod touch
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
http://support.apple.com/kb/ht1430 -
i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages -
My ipod won't show up as a device on itunes
Every once in a while my ipod (2nd gen) won't show up as a device on itunes. Any thoughts on what might be wrong? I really miss not being able to download my updated pocasts --- the music isn't an issue because I can still listen to whatever I had on there last, but podcasts no way to update...
I've tried different ports for the usb hub, for the usb just the chord, etc.Well, once again if I had either thought a bit, or read another post or two I would have had an answer
I ended up following the ipod nano (2nd gen) trouble shooting steps --- and voila, it now shows up just fine. So anyone else having this probem with itunes/ipod nano on a mac -- try that first.
There are some other articles about reinstalling apple device service -- sorry don't remember the link -- but thatos for osx 10.6.8 or earlier but I'll bet just resetting your ipod will work most of the time. -
I have forget my 4 digit passcode for my ipad 3 and exhausted all the attempts, Now the screen shows "ipad is disabled connect to itunes" How can I unlock my ipad now. Also I have not put "Find my iphone" in icloud as well. Please guide me to unlock it.
Also when I am trying to connect ipad to my windows PC, it shows, your software is up to date and later starts restoring while updating again. Then automatically it stops to update halfway and I have to repeat the process again and again, still in vain.
-
Just went to open my ipod and seems to have died. Worked fine this morning. Showed a pic of connect to itunes and did that and it said I needed to restore to factory settings so I did that and now nothing just black screen with faint apple in the back ground will not turn off or on and itunes will not recognize it?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Apple tv just started showing I need to connect to itunes.
I can't as I do not have the cable needed. What can I do?
I may be wrong Karsten but the OP seems to be saying that the Apple TV is asking for the cable and hence it is that 'special situation' you refer to.
apple tv just started showing I need to connect to itunes.
I assumed this is what the OP is seeing. -
when ipod starts up, shows usb cable to connect to itunes then asks for my lock password but cannot get into ipod to put in password. any ideas?
You may need to connect the iPod in Recovery Mode and then restore it via iTunes. See this article for instructions on getting your iPod into Recovery Mode.;
http://support.apple.com/kb/ht1808
B-rock
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