Won't show up on desktop or iTunes

Someone recently gave me an ipod video to fix. It wouldn't turn on. I figured I would replace the battery. Before I did, I plugged it into a firewire wall charger. The battery charged for a few hours and as of writing this has been able to play songs for over an hour.
The ipod charges from the firewire port on my ibook. (A message states that no data can be transferred to the ipod via firewire.)
When plugged into USB cable, the ipod will not even appear on my desktop, disk utility, system profiler, etc. Let alone iTunes.
I am running os 10.4.11 with itunes 9.2. Itunes (and my computer) recognize an ipod NANO through the same ports, OS and cable as I am trying to use with the video. Any help?

Update. It turns out pin 23 of the dock is busted. Firewire charges through alternate pins, which is why it worked on firewire.
THIS PROBLEM IS SOLVED! But it looks like replacing the dock would cost $80.
Thanks, hope this helps someone!

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