Won't start up, gets to the avi exporter on startup and crashes

Everything was working fine, then I went and downloaded a shareware video converter to convert mov files to
avi, now elements 8 won't start up. It goes through the startup process, and when it gets to starting loading exporter AVI.prm it crashes everytime. I've reloaded the program 2, and I've ran a windows upgrade (reload) once, and removed the converter program. Any suggestions?

The first thing that I would look into would be to create a System Restore Point for today, and then shut-down the computer. Now, boot into Safe-Mode and chose to go to a System Restore Point, from before you installed the converter, back when things ran properly and test.
Good luck,
Hunt

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Message was edited by: Euain_ *add-on*

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Won't start up, gets to the avi exporter on startup and crashes

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