Won't start, won't uninstall
This is on a PC running Windows 7 (64-bit) and Itunes 10.5
I haven't used itunes in a while but the popups were getting really annoying, so I gave in a updated it. Now when I try and open it, it takes 5-10min to open. I click to open it, wait, and give up and go to WMP. It's only then that it opens.
I've never liked Itunes but I'm stuck with it because of my Ipod Touch. I figured it was a bad update and decided to do an uninstall/reinstall. I went into control panel and tried uninstall but it just hangs right at the beginning of the uninstall. I let it go for half an hour and it still hasn't done anything.
I don't know what to do now. I'm stuck with a broken program and no way to get rid of it. I have no way to update the ipod.
How can I fix this?
OK, since doing this update that Apple just had to do, my PC is now running like **** (really slow, locks up). It's also crashed 4 times since the update. The only thing I can do is reboot the PC. I lost a important document I was working on when Itunes decided to open 20min after I gave up on it. This led to the string of crashes I'm now experiencing.
I'm now stuck with this crappy software because any attempt to uninstall it crashes my PC. Thanks Apple. System restore doesn't do anything. I guess I have to do a complete reinstall of the OS.
A couple of hours ago I had a prefectly go computer now I don't dare try and do any work that I need to do because it's just going to crash. How do I get this crap off my computer?
I am not going to reinstall this crapware, so I guess now I can't add/remove music from my expensive Ipod Touch 64GB. Is there any other program I can use?
Similar Messages
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Tried updating 9810. now blackberry won't start. won't update.
Device info
i have a Torch 9810 unlocked that i'm using in UAE. it was running 7.1 and trying to update to the latest version.
Apps and free space
Phone won't turn on so i don't have this information
I tried to update to the latest version by plugging into my laptop and running Desktop software. luckily i did back up before doing anything. if pertinent, desktop software needed to update itself before itwould update my phone.
it gave me some error while trying to load the application modules and then just crashed.
now if i try to turn on the blackberry, it just loads up to the loading bar, the bar goes all the way to the end and stops there.
i connected it back to the laptop and tried to repair. it asked me to update again.
now when it tried to update, i get an error at the backup stage saying that application loader could not connect to my phone. and since the phone isn't working, it asks me to click igore and continue.
then it tries to install the new updated OS. it gets through enabling RAM or whatever, erasing applications, loading system software, waiting for device initialization, reconnecting to JVM. when it gets to "loading application modules", it gives me the following error:
The Application Loader could not connect to you Blackberry device. try the following actions"
(see pic)
[IMG]http://i607.photobucket.com/albums/tt156/belseat/bbupdateerror.jpg[/IMG]
i tried all the steps and clicked retry a few times. no luck. what do i do?
i wouldn't mind just restorng from my backup and using my phone like that. but i can't even get desktop software to allow for a restore at the moment.
Solved!
Go to Solution.It sounds like there's something seriously wrong with the update process. It appears that you're doing nothing wrong. Since Desktop Software is giving you so much trouble, I would suggest perhaps taking your phone in for a replacement. If your phone is newer than one year old, it will be free to exchange it (well, there might be a service charge but your carrier is responsible for exchanging it).
I would suggest following through on this suggestion. Once you have your new phone, you can load the backup file that you created. I don't know why you're having these issues but I wouldn't waste much more time on it. Get a replacement and load your backup file on it.
I hope that helps you.
P.S. My suggestion seems drastic but I'm not sure what else to suggest. If you want to wait and see what other members suggest, that's fine, however I believe you have an issue that's not going to resolve itself very easily.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
Keynote 6.2.2 on Yosemite Won't Start, Won't Open
Have tried several things including restart, clicking on it in launchpad, etc. It just won't open. Any help?
You do not buy Keynote 6 series again, once it is in your Mac App Store account,cit is always available for download.
-
Ipod won't start, won't charge , won't get recognised...
I just got a NEW ipod after my last one died on me a couple of days ago, and THIS one seems to have been destroyed already. It's run out of battery. When I connect it to the computer I may either:
a) get a "battery too low" message
b) get the Apples logo to show up, but not light up.
Even if I do get a, it eventually gets to b... meanwhile the ipod makes a sound as if its going to start spinning but then stops-
I can leave it for ages and nothing happens. NO charging... no change in the sounds it makes... I'm convinced the hard disk has some sort of problem.
thing is, apprently I can't get it serviced... I don't live in the US or in any of the other major countries, and my country in Europe is represented by none of the Independent third party countries that represent Apple. So have I just wasted my money to hear songs for 2 days? AS I said I've had nother Ipod, the exact same model... its not a problem of my cable nor my USB port- I always charged the other one just fine like I do with this one using both my laptop and desktop. The new has the same problem with both...Can you return it to the retailer?
-
Suddenly one of our iPods/4g stopped working. It has not a scratch on it, not been so much as bumped. It just stopped working. Yesterday, my husband tried to use it but for some reason it did not sync.....none of the songs went on it was blank. Today it doesn't work at all??? I would like to mention it was exchanged under warranty about 5 months ago from another that had stopped working. It appeared to us at that time we were given a refurbished iPod because that is the case where the best buy associate got it. Help!?
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again. -
windows 8 can not start photoshop although downloaded and udated
sometimes starts but usually won't even show in task manager after using iconWindows 8 64 bit , i7, SSHD 256 Gb brand new download and update of PS CC
on a brand new computer.
my old version of PS works just fine thank you
Lightroom works fine
PS is messed up
also did a registary repair
also set up an icon to point to the PS program
won't start won't even show up in task manager
only starts after I quit and move on to another task then I find out later that PS is running in the background.
the Program is too laggy and dysfunctional -
win7 Pro. has been running firefox ok. but lately with 25 and now 26, the firefox won't start. I can see firefox is running in task manager. but it just won't pop up.
if I download it again and install it, it will run, but every time I reboot the system, it just won't run again.
try: reset, safe mode, uninstall & reinstall, new/clean profile, none of those work.There may be a corrupted file on Firefox.<br>
Please attempt to perform a clean reinstall. <sup>[https://support.mozilla.org/en-US/kb/forum-response-clean-reinstall (More Details)]</sup> This is different than a regular uninstall.
If a clean reinstall does not fix the issue, please try starting your operating system in safe mode.<br>
To do so, please do the following:
#Ensure that your computer is shut down completely
#Press the power button
#Tap the <code>F8</code> key repeatedly before the Windows logo and startup screen is displayed
#Select Safe Mode With Networking for the advanced startup options list
Please report back with the results of both solutions. -
Computer rebooted overnight to install updates. Everything else was fine, but now Firefox, which was updated to version 36, will not launch. Basically, I double click on it, I get a little disk access, and then nothing. I have tried starting in firefox safe mode. Same thing happens. I have uninstalled by deleting entire Mozilla Firefox from program files and reinstalling. Still won't start. I have uninstalled an old version of AVG. Still won't start. I have Microsoft Security Essentials running, and have updated it. Still won't start. I need some new ideas.
I just want to confirm one step that you took. When you say you deleted the Firefox content from program files, this may not have taken all of the Firefox related components off of your computer.
The steps you should follow to remove a potentially damaged install of firefox are:
Open your start menu, select 'program files'. In program files, select 'Programs and Features', this should open your 'Uninstall or change a program' window. In this window locate your 'Mozilla Firefox' program. Select the program with a left click then select 'Uninstall', which should appear once the program is highlighted.
This process will remove changes to the registry that may be causing issues. After fully uninstalling firefox from your programs, perform a fresh install of the latest version of the browser.
If you have already performed this process with no success then there may be other issues related to your recent windows updates, this is not uncommon. If you are having issues after a fresh install of Firefox, after using the instructions above, please check to see if your 'Internet Explorer' browser is having the same issues, if so then you may have more serious problems that will require further action. -
Firefox won't start or uninstall using any suggested method. I want to install latest version.
Firefox has previously worked very well. Now when I try to start it I get a message "Couldn't load XPCOM" and it won't start. I have tried uninstalling it the usual way via Control Panel etc . and nothing happens. I have tried via the uninstall helper programme suggested elsewhere on your website but that won't work either.
I would like to remove the version I have (25.0) and install the new version (25.1) but when I try I get "Can not create temp folder archive".
I have tried connecting via the troubleshooting link below but I get a message "Windows cannot open this file"
I am currently persevering with Internet Explorer to contact you.
What can I do, please?Make sure that your security (anti-virus) software isn't blocking Firefox.
You can try to clear the temp folder.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 25: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall -
We downloaded firefox 5.0.1 last night, began working with it. It did fine. After about an hour, I turned off my computer. When I turned on my computer, I click on Mozilla Firefox and it won't start. I get this error message, " Error: Platform version '5.0' is not compatible with minVersion >=5.0.1 maxVersion <=5.0.1" from XUL Runner. What do I need to do to fix it?
The updater wasn't able to update all the files and some were left as older versions.<br />
Do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version.
* Do not remove personal data when you uninstall the current version.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
* http://kb.mozillazine.org/Profile_backup -
Comprssor won't start. Error message at startup is "Compressor quit unexpectedly"
I have Compressor v4 and it won't start. Error message at every startup is "Compressor quit unexpectedly" See below
I'm on a Mac Pro
Running Lion 10.7.4
Processor 2 x 3 GHz Quad-Core Intel Xeon
Ram 4 GB 800 MHz DDR2 FB-DIMM
I also have the previous version of FCP Studio installed, which has the older version of compressor, which runs fine. ( Could there be an incompatibility?)
I've uninstalled and reinstaleed Compressor v4.
I've created a new user on my mac, loged in and compressor still won't start.
I've repaird premissions.
I've run the 3rd party Compressor Repair app.
Any one have an idea what I can do to get this to work?
Process:
Compressor [3998]
Path:
/Applications/Compressor.app/Contents/MacOS/Compressor
Identifier:
com.apple.Compressor
Version:
4.0.4 (200703)
Build Info:
Compressor-20070003091000000~1
App Item ID:
424390742
App External ID: 8007634
Code Type:
X86 (Native)
Parent Process: launchd [153]
Date/Time:
2012-08-10 10:47:59.192 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
122828 sec
Crashes Since Last Report:
91
Per-App Interval Since Last Report: 57 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000001433b140
VM Regions Near 0x1433b140:
__TEXT
0000000014263000-0000000014334000 [ 836K] r-x/rwx SM=COW /Library/Application Support/3ivx/*.dylib
--> __DATA
0000000014334000-000000001436f000 [ 236K] rw-/rwx SM=COW /Library/Application Support/3ivx/*.dylib
__DATA
000000001436f000-000000001438f000 [ 128K] rw-/rwx SM=PRV /Library/Application Support/3ivx/*.dylib
Application Specific Information:
objc[3998]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0x1433b140 get_feature_flags + 0
1 lib3ivxEnc.dylib
0x142b8f38 InitHooks + 5088
2 lib3ivxEnc.dylib
0x142bad4e InitThrivex + 68
3 lib3ivxEnc.dylib
0x142cebdc l3_init + 11
4 com.3ivx.videocodec
0x1424756d ThrivXCDOpen + 676
5 com.apple.CoreServices.CarbonCore
0x94b29334 callComponentStorage_44 + 25
6 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
7 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
8 com.3ivx.videocodec
0x14246d5e ThrivXCDComponentDispatch + 173
9 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
10 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
11 com.apple.CoreServices.CarbonCore
0x94bba7cb CallComponentOpen + 43
12 com.apple.CoreServices.CarbonCore
0x94b4d0d4 OpenAComponent + 426
13 com.apple.CoreServices.CarbonCore
0x94b4d154 OpenComponent + 24
14 com.apple.CoreServices.CarbonCore
0x94b4e39c CallComponent + 102
15 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
16 com.apple.CoreServices.CarbonCore
0x94bba655 CallComponentGetPublicResource + 57
17 com.apple.QuickTime
0x9b151307 cchaMissing + 329
18 com.apple.CoreServices.CarbonCore
0x94b4db71 GetComponentPublicResourceList + 691
19 com.apple.QuickTime
0x9b1506ff startUsingCachedCodecCharacterizations + 263
20 com.apple.QuickTime
0x9b1501c0 FindBestChain + 30
21 com.apple.QuickTime
0x9b14efe2 ICMSequenceGetChain + 504
22 com.apple.QuickTime
0x9b1497c3 DoBandedDecompress + 5416
23 com.apple.QuickTime
0x9b148092 ICMAction + 2500
24 com.apple.QuickTime
0x9b1474e6 ICMDeviceLoop + 4098
25 com.apple.QuickTime
0x9b145a1f DecompressSequenceBeginPrivate2 + 1258
26 com.apple.QuickTime
0x9b190a89 DecompressSequenceBeginS + 127
27 com.apple.QuickTimeComponents.component
0x9108661f 0x90a7f000 + 6321695
28 com.apple.QuickTimeComponents.component
0x91086be4 0x90a7f000 + 6323172
29 com.apple.QuickTimeComponents.component
0x9108890e 0x90a7f000 + 6330638
30 com.apple.QuickTimeComponents.component
0x9108b2d7 0x90a7f000 + 6341335
31 com.apple.QuickTimeComponents.component
0x9107e2bb 0x90a7f000 + 6288059
32 com.apple.CoreServices.CarbonCore
0x94b29821 callComponentStorage_44444 + 47
33 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
34 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
35 com.apple.QuickTimeComponents.component
0x9107bb82 Video2ComponentDispatch + 95
36 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
37 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
38 com.apple.QuickTime
0x9b18f3d4 MediaMoviesTask + 61
39 com.apple.QuickTime
0x9b18e514 TaskMovie_priv + 3712
40 com.apple.QuickTime
0x9b19c2ed MoviesTask_priv + 91
41 com.apple.Compressor
0x0002076d 0x1000 + 128877
42 com.apple.Compressor
0x0000c110 0x1000 + 45328
43 com.apple.Compressor
0x0000c918 0x1000 + 47384
44 com.apple.Compressor
0x0000c9e9 0x1000 + 47593
45 com.apple.Compressor
0x0000ce06 0x1000 + 48646
46 com.apple.prokit
0x004f3756 -[MKOldViewModule _moduleViewWasInstalled:] + 43
47 com.apple.prokit
0x004f3723 -[MKOldViewModule viewWasInstalled] + 172
48 com.apple.prokit
0x004faa54 -[MKOldWindowModule module:didAddSubmodule:] + 107
49 com.apple.prokit
0x004f406c -[MKOldViewModule _module:didAddSubmodule:] + 50
50 com.apple.prokit
0x004f7626 -[MKOldViewModule insertSubmodule:atIndex:] + 364
51 com.apple.prokit
0x004f637e -[MKOldViewModule configureSubmodules:] + 374
52 com.apple.prokit
0x004f47be -[MKOldViewModule applyLayoutDictionary:] + 367
53 com.apple.prokit
0x004fa87c -[MKOldWindowModule applyLayoutDictionary:] + 57
54 com.apple.prokit
0x003e185b -[NSProWindowModule applyLayoutDictionary:] + 57
55 com.apple.prokit
0x00503741 -[MKOldModuleLayoutManager applyModuleLayout:] + 822
56 com.apple.prokit
0x005056be -[MKOldModuleLayoutManager applyLayout:] + 742
57 com.apple.prokit
0x003e2da8 -[NSProDocument makeWindowControllers] + 80
58 com.apple.prokit
0x003e3c3e -[NSProDocumentController addDocument:] + 829
59 com.apple.AppKit
0x980010e3 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 360
60 com.apple.Compressor
0x0003353c 0x1000 + 206140
61 com.apple.Compressor
0x00035547 0x1000 + 214343
62 com.apple.AppKit
0x97e08753 -[NSApplication _doOpenUntitled] + 378
63 com.apple.AppKit
0x97e085d2 __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_2 + 36
64 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
65 com.apple.AppKit
0x97e0827f __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_1 + 249
66 com.apple.AppKit
0x97e0817f __-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 126
67 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
68 com.apple.AppKit
0x97e07d68 -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 717
69 com.apple.AppKit
0x97e077f0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 300
70 com.apple.AppKit
0x97e076bb -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 260
71 com.apple.AppKit
0x97e0759e -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 259
72 com.apple.AppKit
0x97e072c6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
73 com.apple.CoreFoundation
0x9600c1c8 -[NSObject performSelector:withObject:withObject:] + 72
74 com.apple.Foundation
0x974f70c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
75 com.apple.Foundation
0x974f5e75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
76 com.apple.Foundation
0x974f5c49 _NSAppleEventManagerGenericHandler + 234
77 com.apple.AE
0x92762045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
78 com.apple.AE
0x9274bb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
79 com.apple.AE
0x9274ba54 aeProcessAppleEvent + 253
80 com.apple.HIToolbox
0x905e1c66 AEProcessAppleEvent + 103
81 com.apple.AppKit
0x97e04347 _DPSNextEvent + 1301
82 com.apple.AppKit
0x97e03942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
83 com.apple.AppKit
0x97dffcb1 -[NSApplication run] + 911
84 com.apple.prokit
0x0035742b NSProApplicationMain + 439
85 com.apple.Compressor
0x00003920 0x1000 + 10528
86 com.apple.Compressor
0x000026c5 0x1000 + 5829
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9b4e090a kevent + 10
1 libdispatch.dylib
0x9471fe10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x9471e85f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.qmaster.do
0x00ec3721 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 203
7 com.apple.AECore
0x000b2a54 aecore::CThread::runThread() + 36
8 com.apple.AECore
0x000b06ec threadProc(void*) + 17
9 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
10 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x9b4dfb42 __select + 10
1 com.apple.CoreFoundation
0x95ff7e15 __CFSocketManager + 1557
2 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
3 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.DiscRecording
0x9091a0be DRWorkLoop::WorkLoop() + 274
7 com.apple.DiscRecording
0x90919f95 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17
8 com.apple.DiscRecording
0x90919d04 DRThreadObject::StartRoutine(DRThreadObject*) + 142
9 com.apple.DiscRecording
0x90919c75 DRThreadObject::SymbolRoutine(DRThreadObject*) + 17
10 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
11 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9b4df83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95cf6e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x95cf6f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x94b253a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore
0x94b2511d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore
0x94b24f2e TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component
0x9106b516 0x90a7f000 + 6210838
7 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
8 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 11:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.audio.CoreAudio
0x9aec89fe HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 122
3 com.apple.audio.CoreAudio
0x9aec8a6a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 60
4 com.apple.audio.CoreAudio
0x9aec0e5f HALC_ProxyIOContext::IOWorkLoop() + 1145
5 com.apple.audio.CoreAudio
0x9aec0926 HALC_ProxyIOContext::IOThreadEntry(void*) + 136
6 com.apple.audio.CoreAudio
0x9aec0898 __HALC_ProxyIOContext_block_invoke_6 + 20
7 com.apple.audio.CoreAudio
0x9aec081d HALB_IOThread::Entry(void*) + 69
8 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
9 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x142a13d4 ebx: 0x142cdff3 ecx: 0x1432e120 edx: 0x14270a93
edi: 0x1437cb00 esi: 0x1437cb00 ebp: 0xbfffd828 esp: 0xbfffd7fc
ss: 0x00000023 efl: 0x00010286 eip: 0x1433b140 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1433b140
Logical CPU: 3
Binary Images:
0x1000 -
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0xd12000 - 0xd3eff3 com.apple.audio.CoreAudioKit (1.6.3 - 1.6.3) <7D47B1D3-4410-3524-BC47-FCDF49E48DB5> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0xd51000 - 0xd62fff com.apple.qmaster.SwampUtil (4.0.3 - 4.0.3) <1762A43C-8A92-32CE-AB43-30F2D292167F> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampUtil.framework/V ersions/A/SwampUtil
0xd6f000 - 0xe5eff3 com.apple.qmaster.SwampTypes (4.0.3 - 4.0.3) <6B6F659E-9CF3-3329-9EFC-28A04FA7ED31> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampTypes.framework/ Versions/A/SwampTypes
0xeae000 - 0xf4dffb com.apple.qmaster.do (4.0.3 - 4.0.3) <16BD5171-F4EC-356D-A956-E6B34C6F307C> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/DistributedObjects.fr amework/Versions/A/DistributedObjects
0xf9f000 - 0xfaaffb com.apple.qmaster.SwampService (4.0.3 - 4.0.3) <1ECFAAD3-06FB-3555-BA03-D7EEBAC78144> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampService.framewor k/Versions/A/SwampService
0xfba000 - 0xfc5ff3 com.apple.qmaster.Status (4.0.3 - 4.0.3) <EB348DD4-ABFC-36BA-A2E0-0B7CBFA7FFF3> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/Status.framework/Vers ions/A/Status
0xfd9000 - 0xfe6ff7 com.apple.qmaster.RequestProcessing (4.0.3 - 4.0.3) <16E5FBD7-932E-3AC2-8B15-0003C28381FC> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/RequestProcessing.fra mework/Versions/A/RequestProcessing
0xff8000 - 0x1011fff com.apple.qmaster.ServiceControl (4.0.3 - 4.0.3) <4A8D8A7A-A478-3B4D-AC08-F41738DD7B55> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/ServiceControl.framew ork/Versions/A/ServiceControl
0x1028000 - 0x10b4ffb com.apple.qmaster.ContentControl (4.0.3 - 4.0.3) <E9FE01CA-7CCF-3F9F-BDF9-23453E2D5C72> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/ContentControl.framew ork/Versions/A/ContentControl
0x10e9000 - 0x11f2ff3 com.apple.qmaster.JobControl (4.0.3 - 4.0.3) <C4FC2524-44C5-3D1D-BB64-3B936DDACB00> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/JobControl.framework/ Versions/A/JobControl
0x125d000 - 0x1268fff com.apple.qmaster.ClusterManager (4.0.3 - 4.0.3) <BBD8F00B-D00C-333B-BFAF-935C99206DB4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/ClusterManager.framew ork/Versions/A/ClusterManager
0x1274000 - 0x12a1fff com.apple.qmaster.SwampUI (4.0.3 - 4.0.3) <0F019BC1-62F2-37EE-9B92-F55EF7689A4A> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampUI.framework/Ver sions/A/SwampUI
0x12bb000 - 0x12c9ff3 com.apple.qmaster.SwampExecutor (4.0.3 - 4.0.3) <5D3DABA1-38EA-3039-BD5B-72EDE01F65B4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampExecutor.framewo rk/Versions/A/SwampExecutor
0x12dd000 - 0x12eafff com.apple.dsppublishing (1.0.1 - 119) <5886AFC4-3FB9-3074-B582-DEF250557076> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/DSPPublishing.framework/Versions/A/DSPPublishing
0x12f9000 - 0x12f9ff3 com.apple.Helium (3.1.0 - 20070.3.91) <FFFC0724-8493-3F1C-8AB2-EDA4E983E318> /Applications/Compressor.app/Contents/Frameworks/Helium.framework/Versions/A/He lium
0x12fd000 - 0x1309fff com.apple.PluginManager (1.7.4 - 20070.3.91) <836F4919-D028-3A22-AA97-CCBB5A1A60C6> /Applications/Compressor.app/Contents/Frameworks/PluginManager.framework/Versio ns/B/PluginManager
0x1316000 - 0x15deff3 com.apple.Helium.HeliumRender (2.1.0 - 20070.3.91) <1F91E75E-881B-3E1B-BDE5-BA67F2602EF1> /Applications/Compressor.app/Contents/Frameworks/Helium.framework/Versions/A/Fr ameworks/HeliumRender.framework/Versions/A/HeliumRender
0x1689000 - 0x1748feb com.apple.Helium.Heliumfilters (2.1.0 - 20070.3.91) <C6D4F776-B372-3C9B-BD89-753D5FF7F962> /Applications/Compressor.app/Contents/Frameworks/Helium.framework/Versions/A/Fr ameworks/HeliumFilters.framework/Versions/A/HeliumFilters
0x19d8000 - 0x1c24fef com.apple.Helium.HeliumSensoCore (2.0.2 - 20070.3.91) <5D508AE6-63CE-353D-A8A2-5B6677C646D9> /Applications/Compressor.app/Contents/Frameworks/Helium.framework/Versions/A/Fr ameworks/HeliumSensoCore.framework/Versions/A/HeliumSensoCore
0x1c8f000 - 0x1c94fff com.apple.H264Encoder (1.0 - 5708) <A69BD1C2-6C2E-3633-AFEF-793923D37CDB> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/H264Encoder.framework/Versions/A/H264Encoder
0x1c9b000 - 0x1ccbff7 com.apple.pro.sharedstudio (1.0 - 20070.3.91) <D7233E11-0FEE-358E-B288-E017B71EB065> /Applications/Compressor.app/Contents/Frameworks/StudioSharedResources.framewor k/Versions/A/StudioSharedResources
0x2e00000 - 0x2e02ff3 com.apple.LiveType.component (2.1.4 - 2.1.4) <D60E2537-3B47-EA99-0077-6CE394378D07> /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x2e08000 - 0x2e6cfe2 com.apple.LiveType.framework (2.1.4 - 2.1.4) <7AABA687-4323-E5B9-BA04-8F61C217E6FD> /Library/Application Support/ProApps/*/LiveType.framework/Versions/A/LiveType
0x2e8c000 - 0x2ed2ffb com.apple.motion.component (1.0 - 729) <494487C6-EA30-43DD-39E4-BED23C5A5B1C> /Library/QuickTime/Motion.component/Contents/MacOS/Motion
0x2ed8000 - 0x2edaff7 Motion (729.0.0 - compatibility 1.0.0) <051B60E9-B39F-EBB2-5B96-F088D147E78C> /Library/Frameworks/Motion.framework/Versions/A/Motion
0x2ee0000 - 0x2f7dff8 com.apple.procore.framework (4.0.2 - 757) <D3146F1E-F86D-F2A2-509B-E3F9640CBE40> /Library/Application Support/ProApps/*/ProCore.framework/Versions/A/ProCore
0x4fa5000 - 0x4fd8ff4 com.apple.prokit.LionPanels (7.2.2 - 1817) <1BD53721-0300-392B-91C9-3E99C630EC47> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/Resources/LionPan els.bundle/Contents/MacOS/LionPanels
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0x6b87000 - 0x6b8bffb libFontRegistryUI.dylib (??? - ???) <D57C050B-411F-3481-BFFA-775EDCAA1D37> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0xefb6000 - 0xefe3ff8 GLRendererFloat (??? - ???) <70ADE58D-B399-3279-9774-2D5929D5FCB1> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x1071d000 - 0x10aaaff3 QuickTimeH264.scalar (??? - ???) <07251F94-A930-38A8-BB7A-5F21BD5FACFF> /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x10f00000 - 0x10f85ff7 com.apple.QuickTime3GPP.component (7.7.1 - 2330) <5843F47A-68EB-3125-90B1-4201A74BAD84> /System/Library/QuickTime/QuickTime3GPP.component/Contents/MacOS/QuickTime3GPP
0x133c9000 - 0x13536ffb GLEngine (??? - ???) <D73F1031-6DD3-38EB-966B-7A2C9F17F023> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1356a000 - 0x13661ffb libGLProgrammability.dylib (??? - ???) <FA509930-D201-372B-B787-18CBD8477D06> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x1374a000 - 0x1374fff7 com.apple.iokit.SCSITaskLib (3.2.0 - 3.2.0) <970CDD2B-7FBB-36CD-9F50-2BF26B42794E> /System/Library/Extensions/IOSCSIArchitectureModelFamily.kext/Contents/PlugIns/ SCSITaskUserClient.kext/Contents/PlugIns/SCSITaskLib.plugin/Contents/MacOS/SCSIT askLib
0x13759000 - 0x1375dffb com.apple.audio.AudioIPCPlugIn (1.2.2 - 1.2.2) <E6982BB2-BEC8-3232-989D-B3D5B26AE0DF> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1382c000 - 0x13831fff com.apple.audio.AppleHDAHALPlugIn (2.2.0 - 2.2.0f3) <BAD1E0E6-10E6-342C-BEB8-B1706F0CE2CF> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x13ddb000 - 0x13ff8ff8 +org.perian.Perian (1.1.1 - 1.1.1) <C8596DFB-96DC-68C9-3C5E-33A205276E99> /Library/QuickTime/Perian.component/Contents/MacOS/Perian
0x1420c000 - 0x1421dff7 com.apple.FCP Uncompressed 422.component (2.0.1 - 5757.41) <B7A08A5D-EEF4-3FCE-B9E4-B3828C5A32FC> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/PlugIns/ProMediaIO/Components/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
0x14245000 - 0x1425afcb +com.3ivx.videocodec (503.49 - 503.49) /Library/QuickTime/3ivxVideoCodec.component/Contents/MacOS/3ivxVideoCodec
0x14263000 - 0x14333ffb +lib3ivxEnc.dylib (??? - ???) /Library/Application Support/3ivx/lib3ivxEnc.dylib
0x70000000 - 0x70141fff com.apple.audio.units.Components (1.7.2 - 1.7.2) <44C7D574-F577-30B8-B74D-F2EF8A5A282A> /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8effe000 - 0x8f7a3ffb com.apple.GeForceGLDriver (7.18.18 - 7.1.8) <106B3686-32B8-3717-AAE1-95313E72034E> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/GeForceGLDrive r
0x8fe69000 - 0x8fe9baa7 dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
0x90031000 - 0x90071ff7 com.apple.NavigationServices (3.7 - 193) <16A8BCC8-7343-3A90-88B3-AAA334DF615F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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0x90209000 - 0x9020aff0 libunc.dylib (24.0.0 - compatibility 1.0.0) <BCD277D0-4271-3E96-A4A2-85669DBEE2E2> /usr/lib/system/libunc.dylib
0x9020b000 - 0x90263ff7 libCoreStorage.dylib (??? - ???) <5F56DC76-84F6-3366-B07F-3680CD95C620> /usr/lib/libCoreStorage.dylib
0x90264000 - 0x902b6ffb com.apple.CoreMediaIO (212.0 - 3199.1.1) <BBC14F4C-2748-3583-85E3-EF3A1F249370> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x902b7000 - 0x902bffff com.apple.DiskArbitration (2.4.1 - 2.4.1) <28D5D8B5-14E8-3DA1-9085-B9BC96835ACF> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x902c0000 - 0x902c1ff7 libsystem_sandbox.dylib (??? - ???) <EBC6ED6B-7D94-32A9-A718-BB9EDA1732C9> /usr/lib/system/libsystem_sandbox.dylib
0x902c2000 - 0x902f1ff7 libsystem_info.dylib (??? - ???) <37640811-445B-3BB7-9934-A7C99848250D> /usr/lib/system/libsystem_info.dylib
0x902f2000 - 0x902f2fff com.apple.quartzframework (1.5 - 1.5) <EF66BF08-620E-3D11-87D4-35D0B0CD1F6D> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x902f3000 - 0x902f9ffb com.apple.print.framework.Print (7.4 - 247.3) <CB075EEE-FA1F-345C-A1B5-1AB266FC73A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x90341000 - 0x9039ffff com.apple.coreui (1.2.2 - 165.10) <C6B099D6-7F02-3971-99B9-E415308959CF> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x903a0000 - 0x903a3fff com.apple.AppleSystemInfo (1.0 - 1) <D2F60873-ECB1-30A8-A02E-E772F969116E> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x903a4000 - 0x9059cff7 com.apple.CoreData (104.1 - 358.14) <C1730963-F75D-3338-B65F-D50235538B28> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9059d000 - 0x905a0ffb com.apple.help (1.3.2 - 42) <DDCEBA10-5CDE-3ED2-A52F-5CD5A0632CA2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x905a1000 - 0x905a9ff3 liblaunch.dylib (392.38.0 - compatibility 1.0.0) <D7F6E875-263A-37B5-B403-53F76710538C> /usr/lib/system/liblaunch.dylib
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0x95f69000 - 0x95f6dffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95f6e000 - 0x96145fe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96146000 - 0x96168ff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x96179000From Crash Analyzer:
Incompatible Codec
This crash was caused by the 3ivx codec.
Suggested Actions
Check for an update to the codec from the manufacturer.
Use System Toolkit to disable or remove the codec.
More Information
The crash was caused by the 3ivx codec. This codec is not recommended for use in Final Cut Pro. Consider using Compressor to transcode your media to an edit-friendly codec such as ProRes.
Relevant Line
1 lib3ivxEnc.dylib 0x142b8f38 InitHooks + 5088
Report generated by Crash Analyzer in Pro Maintenance Tools -
Firefox won't start after 18.0.1 upgrade
I have upgraded to the latest version and then two days later, The mozilla Crash reporter opens and it won't start. Nothing happens when I press details.
I can't run it safe mode. The same thing happens.
I uninstalled and re-installed and same thing.
I then uninstalled rebooted and re-installed V16. That was then ok for a few days then same thing happened.
So I unintstalled rebooted and on went V15 which worked for about 8 hours. However I can't get any version to work now. The Crash Reporter pops up whatever version I have.We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
Firefox was running fine on my Win7 Pro PC.
My PC started running slow, so I cycled the power. Afterward, Firefox started reporting, "can't log into server". Other browsers worked fine. So I tried a few things that didn't work, and I eventually uninstalled, then reinstalled Firefox.
First time I tried running Firefox after reinstalling, my PC bluescreened.
Now, Firefox simply won't start. I get the little spinning wheel for a few seconds, then nothing. A Firefox process shows up in task manager, but just goes away. Same thing happens when I try starting Firefox in Safe Mode.
A recent post with this title has a link to: http://kb.mozillazine.org/Browser_will_not_start_up , but the link gives me a "URL could not be retrieved" error.
I have also tried looking at the crash reports, but there is no "Submitted" folder under the Firefox folder.
Help? Thanks!Potentially important note. MalwareBytes was already installed - it looks like the problem with Firefox appears to have started after I downloaded an update to MalwareBytes.
It would be interesting to know if anyone else has experienced this problem. -
Firefox update failed, so I re-installed. Now firefox won't start up at all?
''locking as a duplicate of https://support.mozilla.org/en-US/questions/969557''
So I ran firefox, and it was updating. While updating, firefox crashed for no apparent reason so I had to close it. Afterwards, every time I tried to start up firefox, it gave me the update failed error, followed by a crash less than a second later. I followed some instructions, uninstalling and re-installing firefox (without removing personal data), but now firefox won't start up at all!
Now what?We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article. -
IPod Touch not recognized in Windows & iTunes won't start unknown error -50
I have been trying to fix a connectivity issue with my iPod touch for almost 6 hours now. I've read all over the iPod Touch forums and none of the solutions worked for me. I've installed and uninstalled iTunes multiple times and nothing seems to work.
Also, earlier this evening iTunes was working but it wouldn't recognize my iPod touch although it would charge. Now that iTunes won't start I'm also having problems with charging my iPod and at no time, was my iPod ever recognized in 'My Computer'.
Someone please help! I'm at my wits end without being able to use and update my iPod. All help/insight/suggestions are appreciated and thanks in advance!AppleNEve wrote:
I double checked to make sure that the cable is not faulty and it's working perfectly.
how did you test that ?
anyhoo, you might want to give this a shot:
+Hi, All,+
+It works now, It suddenly stopped detecting due to unknown reasons, but try these steps.+
+Restart the device without connecting to your pc and+
+Connect to pc and restart again, I did this 2 times and it was recognized and its working fine.+
+Best of luck.+
here's the original thread: http://en.kioskea.net/forum/affich-17997-ipod-not-detected
if still no joy, it could be that your Touch is a goner. if it is still under warranty, you should plan a trip to the nearest Apple store.
JGG
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