Won't sync and no error message. help

i plug my ipod in to the usb port, it lights up but the screen doesnt change to the normal connecting or syncing screen and it doesn't show up on itunes. there is no dinging sound for connection. no error messages. all my usb ports work, tried them out with other equipment but ipod wont' sync. please help.

I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
cleared catche, cookies, everything
uninstalled and reinstalled all Apple software and components (and end processes)
completely deleted my iTunes library
tried creating a new account, but can't even do that becuase I can't connect to the store
tired de-authorizing and re-authroized the account
signing-out and signing back in
disabled parental controls
made sure I WASN'T behind a proxy server
I
Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
Somebody please help.

Similar Messages

  • I-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).

    Hi
    My i-pod touch is not getting sync and the error message is coming as "i-tunes couldn't connect to i-tunes store. An unknown error occurred (-3212).
    I have updated the latest OS 6.0 in my i-pod touch.
    Kindly send the solution
    Regards
    Deepak
    <Email Edited By Host>

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?
    Also, you are not addressing Apple here. We are all just users like yourself.

  • Ipod Won't Sync, gives several error messages

    I have been having trouble with my itunes lately. Whenever I try to plug my ipod into my computer when itunes is up, the error messages "The ipod "Alexander's Ipod" cannot be synced. The required disk cannot be found" and "Attempting to copy to the disk "Ipod" failed. The disk could not be read from or written to" come up. A few days ago I managed to get some of my songs on my ipod. I went to go back again to add more to my ipod later that day and the syncing started and was working again. It got up to all my songs on itunes (syncing like 3000 out of 3000 songs), and that message came up again. Restore hasnt worked either. I hope this makes sense. If anyone could help be out, It would be greatly appreciated.
    Message was edited by: Alexander__
    Message was edited by: Alexander__

    *Check your iPod with Diagnostics Mode*
    It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
    Retracts: 889
    Reallocs: 12
    Pending Sectors: 0
    PowerOn Hours: 2202
    Start/Stops: 894
    Temp: Current 24c
    Temp: Min 10c
    Temp: Max 50c
    Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
    With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
    Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
    *Reallocated Sectors Count*
    Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
    *Pending sector count*
    Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
    Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
    tt2

  • Video with JWPlayer does load, but won't play and no error message (as plug-in needed) apear. What's the problem?

    video's with JWPlayer start loading but won't play and stay black with a rolling wheel. The player is shown and even full screen can be activated.
    There is no message for a missing plug-in.

    Do you see an error message about this in the Web Console (Firefox/Tools > Web Developer;Command+Shift+K)?
    Is there a shield or other extra icon on the left end of the location bar indicating that content is blocked?

  • After downloading the new version of itunes, my ipod touch won't sync and says "Error: 0xE800000A", anyone else experiencing this problem or know how to fix it?

    So incredibly annoyed, it's unbelievable! My ipod won't sync or even connect to itunes. It used to sync fine before i downloaded the new version.

    I read this from one of the blogs>
    There are 3 step to repair 0xe800000a error
    My friend had the same problem with you. I am sure your computer has registry problems.It is very easy to repair 0xe800000a error. you just need 3 steps:
    1: Download a registry cleaner and install it.
    2: Open the registry cleaner and scan you computer for free.
    3: Click fix button and you done.
    Download the top 0xe800000a error repair tool here:http://www.FixErrorTips.com/ttfix-0xe800…
    Source(s):
    http://www.FixErrorTips.com/ttfix-0xe800…
    iPhone 3G, iPhone 4, iPad2, Motorola DEFY (At&t,T-Mobile and SmartFree Quattro) iSip from InTouch SmartCards

  • FF won't open and an error message appears on the screen "unresponsive script" it I open task manager and stop the error message FF runs normally, how do I fix this problem

    This problem only started when I upgraded to FF 4.0. I am running Windows 7. When I go to the task manager I am able to see the error message in the processes area, if I highlight it and tell the task manager to stop it, FF immediately starts and runs normally. I have no idea where the error message is coming from.

    This problem only started when I upgraded to FF 4.0. I am running Windows 7. When I go to the task manager I am able to see the error message in the processes area, if I highlight it and tell the task manager to stop it, FF immediately starts and runs normally. I have no idea where the error message is coming from.

  • Installed Indesign on my mac OS X Yosemite, but Indesign won't open and displays error message.

    Installed Indesign on my mac running Latest version of Yosemite, but when i launch Indesign it displays an error message that says: "Indesign can't start because you dont have permissions to the settings folder, please make sure you have the permissions and restart Indesign." (Translated from Norwegian)...

    Did you look in the USER Library? Theses folders are hidden by default. See Access hidden user library files | Mac OS 10.7 and later

  • Itunes Store won't load and no error message. Please help!

    I have windows 7 and when I go into itunes (version 10.5) and click on the itunes store it begins to load but never finishes loading.  I have removed all anit-virus software, tried to re install all itunes software on my computer, and tried the netsh winsock reset in the comand prompt.  This is so frustrating and I know that many other people are having the same issue.  What should I do?  Please Help!!!!

    I have the same problem.  I have 64-bit Windows 7, all updates installed, anti-virus uninstalled, and have a specific firewall exception made just for iTunes, however the iTunes Store still refuses to load.  After waiting a (very long) period of time I get the following screen:
    Sometimes I won't get this screen at all, and iTunes will finish loading with a blank screen.  All of my other computers can load iTunes perfectly fine.  This error occurred directly following the iOS 5 update for my iPhone.  Seeing as that the only computer affected was the one updating my iPhone, I figure there's some connection between the two.  I have
    cleared catche, cookies, everything
    uninstalled and reinstalled all Apple software and components (and end processes)
    completely deleted my iTunes library
    tried creating a new account, but can't even do that becuase I can't connect to the store
    tired de-authorizing and re-authroized the account
    signing-out and signing back in
    disabled parental controls
    made sure I WASN'T behind a proxy server
    I
    Apple Support tried to help with my request but for some reason refused to listen to the notion that this problem occured because of an iOS5 update (and iTunes 10.5).  The only thing I haven't done is wipe my harddrive, which seems to be the only option now. 
    Somebody please help.

  • What do I do if Netflix won't play and the error message say's "Primetime Content Decryption Module provided by Adobe Systems Inc. plug in has crashed"?

    I've called Netflix twice with the error code F7361-1253 that shows up, to no avail. The first time the guy said it wasn't a Netflix code and didn't know what to do. The second time a different guy said to go to Internet Explorer to see if Netflix would play. Since it did, he said the problem was with Firefox. I have tried updating plug-ins, and refreshing Firefox, but nothing is working.

    I see you're using the Beta version of Firefox. Support for Netflix using the new Primetime Content Decryption Module is not complete in Firefox 38.
    You'll need use Firefox 37 (the current version) with Microsoft Silverlight to watch videos on Netflix.

  • My iPod won't sync, and an error code 13019 appears. When I try to restore my iPod, error code 3194 appears.

    Itunes is up to date. I have a 2nd generation iPod touch.

    Try this previous discussion:
    https://discussions.apple.com/message/16782232#16782232

  • I updated to iTunes 12 and didn't like it. Followed advice to revert to 11.1. Now my iphone won't sync and error message says I need iTunes 11.2 or higher. Apple Download choices didn't have anything between 11.1.5 and 12. What can I do?

    I updated to iTunes 12 and didn't like it. Followed advice to revert to 11.1. Now my iPhone 5 won't sync and error message says I need iTunes 11.2 or higher. Apple Download choices didn't have anything between 11.1.5 and 12. What can I do? Using iTunes 12 is not an option. Many features I used for audiobooks have disappeared.

    The version immediately prior to 12 was 11.4.0.18. Here are direct download links from Apple's servers:
    iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
    iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
    tt2

  • TS3694 pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,itunes logo. pls

    pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,and then i use snowbreeze and then it worked!!!! but another problem came, i turned off my iphone then i switched it on again then it stucked in apple logo,.after doing some thing again 1604, 1600 bla bla bla came out..pls help me fix my iphone.

    no help for jailbroken phones here-it's not allowed. good luck.

  • I have restored my iPod classic and everything has been wiped off, now when I connect it to the laptop, iTunes doesn't recognise it and windows won't format it, an error message comes up "unable to format"

    I have restored my iPod classic and everything has been wiped off, now when I connect it to the laptop, iTunes doesn't recognise it and windows won't format it, an error message comes up "unable to format". Can someone please help me sort this problem, it's so frustrating!!!!!!

    It could be an indication or a damaged or dying hard drive.  I would recommend doing a disk diagnostic on the iPod's HD using the instructions given by turingtest2 in this older thread.  He also covers what the resulting numbers indicate.
    https://discussions.apple.com/thread/3784647?start=0&tstart=0
    B-rock

  • Can anyone help me connect my Macbook Air to a SAMSUNG TV.  When I follow the basic instructions (Thunderbolt to HDMI connection) the screen on my computer goes grey and an error message appears inviting me to press any button to restart th

    Can anyone help me connect my Macbook Air to a SAMSUNG TV.  When I follow the basic instructions (Thunderbolt to HDMI connection) the screen on my computer goes grey and an error message appears inviting me to press any button to restart the Macbook.  When I do this nothing happens.  Only when I disconnect the computer from the TV does the Macbook allow me to login. The TV does not receive any signal from the Macbook even though I know the HDI port works fine.  Any ideas what I'm doing wrong?  Do I need to enable something on the Macbook?

    An update...
    I downloaded Apple's (rather large!) list of software updates today, and I was finally able to recognize my iPod again. I did a restore using the iPod updater from 06-2006, and all seemed to work OK. (I'm afraid to try the new one again!)
    Then I tried to re-load my music library from iTunes, and got stuck. It froze up after a while and wouldn't go any further.
    When I disconnected my iPod from my computer, I find 2 podcasts and nothing else, though iTunes told me it had transferred 600+ songs. Those 2 podcasts do play fine, and the basic iPod software all seems to be intact.
    So -- anyone get through this connection problem and have any ideas to share??
    iMac Mac OS X (10.4.7)

  • Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?

    Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?

    Try following the instructions of tt2 in https://discussions.apple.com/thread/5822086

Maybe you are looking for

  • Help needed to stop Flash stuffing up with firefox

    I am getting the "Shockwave flash may be busy or it may have stopped responding. You can stop the plugin now or you can continue to see if the plugin will complete. " It is a most frustrating error as neither the Continue or Stop options help at all.

  • Help: related to selection screen

    hi all,                Fields on selection screen (input screen) : Company Code, Document Number, Fiscal Year , Date , Tax Code , LST Condition, CST Condition.        Field in the output List : Total Amount comes as Basic Amount and ( BED +  CESS ) a

  • Mighty Mouse: Problems with it everyday!

    Can someone please advise me on what to do with my new mighty mouse? I've had it for a couple of months now, and everyday it is affected by at least one of three functional glitches. These are: 1. The click, scroll and side bars stop functioning (the

  • Adobe and Preview problem

    hello!! I posted this question in the Appleworks forum, and later under Finder and Dock Forum here. I thought that the issue was resolved, but this is not so. here is the problem. I prefer Acrobat to Preview, to work on PDF documents. Therefore, I ha

  • Problem mit installation. | Problem with installation.

    Ich starte adobe creatove cloud und bin bei den apps da steht das after effekts cc installiert ist blöderweise habe ich eine systemwiederherstellung gemacht und jetz ist das pogramm nicht mehr installiert ich möchte es gerne wieder installieren und d