Won't sync music to iPhone or iPad

iTunes won't sync music to either my iPhone or iPad.
The music appears in the "on this iPhone"-tab in iTunes (when the phone is connected), but every single song is grayed out, and has a dotted circle beside it.
I have been able to add about 20-30 songs one by one, but after those 20-30 songs, the rest of the songs i add are grayed out with the dotted circle, even though I'm using the same method. (Which is pressing the arrow beside the songs, choosing "add to --> iPhone" one by one).
I've tried everything I can think of. Restoring iPhone/iPad, managing music manually, deleting and resyncing.
Actually called apple customer service, but apparently, buying a few thousand dollars worth of products does not include customer service.
Help would be greatly appreciated.

this is happening to me as well. I have tried every single "fix" out there that I can find.
I have restored my phone from backups.
I have uninstalled itunes and reinstalled it on my comp
I have restore to factory settings and started from scratch
literally nothing is working.

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Hello Alybob,
Thanks for using Apple Support Communities.
If you are repeatedly prompted to authorize your computer for an Apple ID, please follow below:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Take care,
Alex H.

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Hi
i'm facing a stupid problem where my itunes sync photos perfectly fine but when it comes to music it does not I can see the music in the library (on this phone library) but it has some dotted circles beside them when i press sync it will fill the storage bar down below and starts the loading/syncing bar on top it wont show any signs of syncing a single song i have tried restoring the device , adding music manually and sync with Wi-Fi did not work and my phone is a brand new iPhone 6 with plenty of storage available it is frustrating ugh...
Note:
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sorry for my bad english if you did not understand ask for more explanation
Thank you

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this is happening to me as well. I have tried every single "fix" out there that I can find.
I have restored my phone from backups.
I have uninstalled itunes and reinstalled it on my comp
I have restore to factory settings and started from scratch
literally nothing is working.

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I know that most of these posts were put up a little while ago
But.
I too had a similar problem - my thoughts were:
Something to do with update to IOS 7.4
Corruption
Itunes software issue
After a LOT of research, I found a simple step that solved this issue for me.
I had been running my sync (pre - IOS 7.4) as automatic - see the options section under the summary tab
I changed my selection to manually manage music and videos and tried another sync
Wha La!
It began to copy over 700 songs that had not properly synced to my Ipad 2
BONUS: it then started to sync my videos again.
Hope this helps somebody.
It certainly made my life less frustrating
Downside: I have to MANUALLY manage - but it's better than all the hassles
NB: I don't know why this error occurs and I'm not sure this fix will work for everyone's issues but it can't hurt.

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Sorry, but this doesn't work either. Thank you for the response though.
I originally tried the Manually Manage Music and Videos and even though I selected what I wanted to copy and then clicked the Sync button.....nothing gets copied over. I then tried copying over my entire library (and I expected the phone to explode since my library is HUGE) and clicked the Sync button....nothing got copied over.
I have uninstalled iTunes, reinstalled iTunes (and lost half my library thank you Apple).
I have deleted my iPhone backup.
I have updated my iTunes (not that there were any new updates).
I have updated my iPhone (not that there were any new updates).
I have changed and tested every single setting, every which way possible and NOTHING works.
I can sync movies, pictures, apps - no problem whatsoever. But music? Forget it.
I hate the iPhone and I won't recommend it to ANYONE. All I wanted was an all-in-one device to make my life easier and this is NOT IT! This should not be this hard and as far as I'm concerned, Apple failed BIG TIME.

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I have switch the setting on my iPhone to manually manage music and back and it still won't sync the new music

cutwright 93,
I have a 4s, and I've had that problem, too. I've tried every method mentioned on the boards. If Ellips's suggestion didn't work, try this, and please let me know if it worked:
(I did the following while the phone was connected to my pc...if that makes a difference.)
1. On the phone, go to Music.
2. Click "More."
3. Click "Shared."
4. My phone lists "iPhone" and my iTunes Libary. Try clicking the name of your music library.
5. Wait until the circle makes its loop.
The synch still failed to complete, but all of my music was on my iPhone, again. Whew.

Won't sync music to iPhone or iPad

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