Wonky Printer Behavior with InD CS3

My Xante G4 started behaving weirdly today. Started putting my InD pages all over the place, i.e., when I print an 8.5x11 page, it blows up the page copy way beyond the page boundaries; on 11x17, it plops the page all over the place, even when I tell it to center the page on the sheet.
It was fine yesterday! I reinstalled the print drivers to no avail.
I can print the page fine if I print a PDF of the InD page from Acro.
Is there a particular printer file(s)/folder that InD uses? I could restore them via Time Machine if I knew what it is.
Any suggestions?

Did you read through this posted at the top of the forum?
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb406381&sliceId=1
Maybe it applies,
Mike Witherell in London

Similar Messages

Printing problems with InDesign CS3 running on OS 10.6

I recently upgrade my old G4 Mac (OS 10.4) to a new Mac Mini running OS 10.6.6. I am still running CS3 and have encountered only one problem. When I print multiple copies documents from InDesign that contain several layers, each copy is processed separately, so that it can take several minutes just to send the print job to the printer if I'm printing over 20 copies. Then once the print job is processed the printer pauses between every copy, which is tripling the printing time. If I print a simpler document with only one or two layers it processes all the copies at once, as it should. I am printing on an Okidata 6150 color laser printer.
I never had this problem on my old computer. I'm wondering if this is one of the "unsupported" bugs of running CS3 on Snow Leopard. I want to make sure that this is a problem unique to running CS3 with Snow Leopard before I go ahead and upgrade to CS4 or CS5.
computer: Mac Mini core 2 duo 2.4 ghz processors, 4 gb RAM, printer: Okidata 6150 DN color laser printer.

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Printing problems with InDesign CS3 with Mac OS 10.6.3

I am not new to InDesign... I have CS3... but I am brand new to Mac Snow Leopard (OS 10.6.3). Although I can open CS3 and use the application, I cannot print with it. None of my other applications has printing issues... just CS3. Any suggestions?
Richard

Hi again Peter
It is version 5.0.4. I updated it when I newly installed it a week ago in my new computer, and then again updated it just yesterday.
I might mention that before I got my new computer, I was running Mac OS 4.11, and was using InDesign 3.0. I had bought InDesign CS3 about a year ago, but hadn't gotten around to using it since version 3.0 had been working fine, and I was used to it. Then, when I got my new computer, I decided it was time to use the newer version. However, while using InDesign 3.0 with the old Mac OS 4.11, a printing problem popped up there, too, a few months ago... and it also involved printing problems with Adobe Reader. I contacted Adobe, and they sent me a patch which fixed it. I will contact Adobe again if need be, although I thought I'd start here first to see if it was a common enough problem that someone might be able to provide a free and routine answer.
Richard
Date: Tue, 15 Jun 2010 20:10:13 -0600
From: [email protected]
To: [email protected]
Subject: Printing problems with InDesign CS3 with Mac OS 10.6.3
I neglected to ask what version of indesign CS3 you are using. I also
notice that Mac OSX 10.6.4 has just been released. It actually
addresses some CS3-specific issues, though they seem to be related to
launching the apps, not printing. It may be worth trying to update,
nonetheless.
Peter Truskier
Premedia Systems, Inc.
510-655-4454
>

Print Problems with InDesign CS3

Hi all,
Having problems printing jobs from InD CS3 on OX 10.5.5 (many machines) in our studio. We are printing to a Epson Stylus Photo R2400 powered by a PowerRIP X version 8. InDesign is 5.0.3
When we print more then one page from a document i.e. pages 1-4 as spreads, it prints them in reverse order and some of the spreads mirrored. Have also tried making PDFs and printing them, but the PDF just will not start printing. Prints fine if we print one page at a time.
Have spoke to the makes of PowerRIP X and they say Adobe know of the problem which is when InDesign makes the print files, has anybody had this problem on other prints/rips.
I would be very great full for any help/feedback.
many thanks
Simon

I installed PowerRIP X a year or so ago for a customer, but that was on PPC machines running Tiger. We did not have the sort of problems you're describing. It's possible that they are specific to either Leopard or Intel Macs.
Are all your machines Intel-based, PPC based, or both? Do you have any machines running Tiger on which to test?

File spooling but not printing - InD CS3

I am at a loss as to why InD CS3 (and Acrobat and Reader) will not print to a shared printer. Illustrator CS3 and Photoshop CS3 will print to this shared printer. Why not InD CS3? This has been ongoing since CS3 came out.
The file spools, all images and fonts are downloaded but the file never appears in the print queue. Not on the originating machine or the sharing machine. It just vanishes.
CS3 Pro versions Loaded on Mac G5 dual 2gig (non-intel) running Tiger. Three other machines have the same issue. All various machine configs (G4 single/Tiger, G5 dual 1.8/Tiger, and an Intel iMac/Leopard).
- Printer is shared through a networked G3 running Jaguar (yeah, yeah, working on it).
- The printer is an Epson SP1400
- All drivers updated on all machines.
- All CS3 patches done.
- Permissions done.
- OnyX system maintenance done.
- Preferences trashed. Machines restarted (printer and macs).
- The InD CS3 file can be printed from CS3 to a networked Panasonic postscript printer. So it's not the file.
- The InD file can be saved down using Interchange to CS2 and that will print to the shared printer.
- The InD CS3 file will print to this printer if the printer is connected directly to the machine it is printing from.
Apple and Epson have pointed out that because other CS3 apps do print to the printer, there is something going on with InD, Acrobat and Reader and the sharing function. Is it the G3 and Jag? Or something to do with CUPS or .local or a sharing protocol? Please help me out with this.

Anything interesting in the logs on the printing machine or the sharing machine?
In the Print button in the Adobe Print dialog, click the popup to Error Handling and tell it to cough up an error page if it fails to print. Maybe the printer will give you feedback about why it's failing then.
If that does nothing, then what if you print the file to postscript and drop the PS file onto the printer icon in the Dock? That would at least guarantee you were getting a file and let you experiment with why it isn't making it all the way through the process.
A final thought is to raster it completely [make a Transparency Flattener set to 100% raster @ whatever DPI] and see if just a bitmap will print correctly. That tells you if it's something weird with the postscript at least.
It's all guesses, really. But at least it might give you something new to play with... Best of luck!

Color management, printing with InDesign CS3

RGB output devices (this includes essentially all inkjet printers from every manufacturer, when driven by the manufacturer print driver). Inkjet printers driven by a PostScript RIP are considered CMYK output devices, and thus this post does not apply to them.
When printing to RGB output devices from InDesign using the same ICC profiles and settings as in Photoshop, you still get crummy results, in terms of color, that differ from both IDCS2 and other Adobe applications including Photoshop CS3.
InDesign CS2 previously did all rasterizing and color space conversion in InDesign prior to submitting the print job to the OS. In CS3 this was changed to submit PostScript + colorspace information, which is then supposed to be normalized by the OS. Except that it doesn't work. Mac OS X drops the color space information.
The work around is to check "Print as Bitmap" in the advanced section of the IDCS3 print dialog. This causes IDCS3 to do the conversion and generate a bitmap prior to submitting to the OS, rather than depending on the OS to do color conversion or rasterizing, which is the default behavior with IDCS2. Thus you can use the same ICC profiles and print driver settings as with all other Adobe applications, if you choose this option.
Chris Murphy
co-author Real World Color Management 2e

Chris,
First, I am surprised that there has been no response to your post since there were more than a few complaints about the problem in this forum when IDCS3 first came out. So thank you for the solution to this vexing problem.
But I find some of the language in your post a bit problematic:
>InDesign CS2 previously did all rasterizing and color space conversion in InDesign prior to submitting the print job to the OS.
and
>... rather than depending on the OS to do color conversion or rasterizing, which is the default behavior with IDCS2.
The second quote seems incorrect on two counts:
1. It contradicts the first quoted statement.
2. In my mac IDCS2 (version 4.0.5 build 688) in the options area of the color management pane of the print dialog, the only available choice for the Color Handling pop up is "Let InDesign Determine Colors".
So the default behavior with IDCS2 seems to be "Let InDesign Determine Colors".
I am not at all taking issue with the main point of your post, which I welcome wholeheartedly. I just find the second quoted phrase from you post confusing. Can you please clarify.
Returning to your main point, are there any downsides of using the Print as Bitmap method?
Thanks,
Al

Hiding IND CS3 with Leopard 10.5.4 (still disappearing when hidden)

Hello all...
I updated Leopard to 10.5.4 as I was told it would resolve the "disappearing act" IND CS3 does when you hide the program and then come back to it... It seemed all good for the last couple of days until I just noticed the disappearing act again just now. I'd try and bring the program to the foreground, the icon says it's there, Apple+Tab says it's there and the first program opened, but I don't see anything, despite hitting the tab key (to toggle tool boxes & palettes) or launching documents outside of the program's Open command...
anyone else?

Oh yes, happens to me too - I'm pretty sure this is Apple related as a lot of other people have had the same thing happen with other apps. I sometimes get the same thing happening with Bryce.
In my extremely-non-expert-but-completely-by-educated-guesswork opinion, it's something to do with memory.

Save InD CS3 Print Presets

I am running CS3 Premium under Win XPro. I have just received my upgrade to CS4. Do I need to do anything special to save my print presets in InDesign CS3 for use with CS4 before I install?

Homeboy,
You specifically asked if you needed anything special to do this. (I read do but my mind processed if you needed anything) I informed you first that you did not. Next, I described the process with the tools you already had. (InDesign)
To top it off, Peter comes and steals my thunder. I'm reporting Peter's post as abuse.
BTW, all of this typed with a .
I'm glad Peter's post navigated you through my befuddled mind.
Buko… so… we meet again.

Printing problem with new Intel iMac and Indesign CS3

Hi there,
this might not be the right place to ask for, but has anybody here experienced printing problems in Indesign CS3 with Tiger?
I just installed the software and tried to print out of Indesign, but nothing. I can see on the panel that data is beeing received but no printing action. And this is just out of the new Indesing CS3.
Any suggestions?
Best
Rolf

Our office is printing fine from ID & PS CS3. This is from Intel & PPC Mac's running 10.4.9.
What is your printer and how is it configured for printing, ie USB or IP.
Also, have a look at the cups error log. You can find this via System Profiler > Software > Logs. This will show which process is failing for the spooled job. You can post it back here for more help.

Share my library (InD Cs4) with a Cs3 user.

I have the problem that I want to share my Cs4 library (win) with a Cs3 user (mac).
Files are fine to share if I export them as .inx
But I can't find a way to export my library. Is there any smart solution?
Thank you in advance

In general, exporting the Library items as snippets will work.
If they included text the usual caveats apply.

Strange window behavior with CS5

I have begun experiencing strange behavior with PS CS5. I should begun with the machine configuration: 2.66GHz iMac (8,1) Intel Core Duo with 4GB RAM and OSX 10.6.6, Radeon HD 2600 Pro graphics card. The initial symptom showed up suddenly as an inability to display an image window; that is, I could open PS normally, everything would show up properly, but when I opened an image file of any sort, there would be no image window. Other cues indicated that the file was open; for example, the window menu would show it selected, and the layers palette would show the file's layers.
It did not seem to matter what type of file was involved: PSD, JPG, TIF, whatever. Occasionally, this behavior would begin during a session. Sometimes it would happen right off the bat. Sometimes, stopping and restarting PS seemed to clean things up; other times, this had no effect. After messing around quite a bit with different permutations and combinations, all I could say was that the problem was random.
I might add that I've had PS CS5 on this machine pretty much since it was announced, and had not had problems with it before. So this issue came along quite suddenly a couple of weeks ago. This was a little after I'd installed an update for Nik's Viveza 2; and I began to suspect that. Although why Viveza should do such a strange thing was odd, and Viveza was never part of the files I was experiencing issues with. Anyway, I went back to an earlier version of Viveza and the problem persisted.
Since I run Time Machine, I also went back to versions of the entire PS folder from a month back, and found the same problem. Along the way, I experimented with the files I was using with PS CS4 & CS3, which I also have installed on this machine. These two versions of PS run perfectly well. At least the CS4 version has precisely the same plugins as the CS5 folder, and this seems to discount the potential problem with plugins.
To be sure about CS5, I completely deactivated, deinstalled, and reinstalled it. The same issues occurred. Now, I have to admit that I let PS run its update process so that I brought it back to the most recent version in this step of my troubleshooting. So, I can't be certain that the issue isn't with some update of CS5.
I might add that I have been running CS5 in 32-bit mode, for compatibility with certain plugins. This may or may not be an issue, since I have limited experience with running in 64-bit mode. At this point, I should add a bit more about the confusing behavior.
While messing around with CS5, I also suspected the GPU support, since my problem had to do with windows. When the problem presents itself, the usual cycle through window views that you get by pressing the "F" key seems to get messed up. In particular, the "F" key doesn't work at all. Next, if you use the View menu to select different views, the full screen with menu bar view will often have garbled pixels, while the full screen view will show a blank grey screen. Then, cycling back to a window view will show a window with blank grey contents. This is interesting since the starting point was no window at all; but going into full screen and then back will produce a window with bogus contents.
Now, the next strange thing, having to do with the GPU, is that CS5 often fails to recognize the Radeon HD 2600 card. Oddly enough, it did originally. And I had it running in Basic mode. However, CS4 does recognize the GPU; and I can set it in any variety of modes: Basic, Normal, and Advanced. This behavior is not consistent at all either; that is, while CS5 almost always now fails to detect the GPU, sometimes it does. As near as I can tell, this failure to detect the card does not depend upon whether I start CS5 in 32-bit or 64-bit mode. OTOH, CS4 always recognizes the GPU.
Another form of this odd behavior arises if I start CS5 cold, and then just open a new blank window. This almost always works. I get a blank white window, and I can paint on it with a brush, etc. However, if I go ahead at this point and open a file, then the new file takes over the window; and there are no tabs. If I select the original new file, usually labelled "Untitled", the window bar will show the change of filename but the window's contents and the layers palette will continue to show the old file that I had opened. Cycling through views can sometimes get back to the new Untitled file, but just selecting file windows never works.
Yet another aspect of this messed up window behavior is that the workspace bar, which shows the Bridge, MiniBridge and view icons on the upper left and the various workspace options and CS Live on the upper right, is present but blank. OTOH, the tool bar is always displayed correctly, as is the horizontal bar that shows the various tool options. Likewise, the palettes for the workspace such as layers, swatches, adjustments, and so on, are always correctly displayed on the left.
My next steps in trying to figure this out will be to ensure that I am running the latest of all plugins so that I can get everything running in 64-bit mode and try this again. However, the single factor that seems consistent in this whole mess is that whenever I do find this odd behavior, the performance preferences window will indicate that CS5 is not detecting the GPU. Whenever this happens, if I open up CS4 and check the same performance preference in it, the GPU is detected. I can have the two preference windows side by side on the screen in fact, CS4 sees the GPU and CS5 does not. The counter-indication is that sometimes CS5 will work properly and the preferences window still shows that the GPU has not been detected. Having said that, I can add that if I have opened up CS5, and it has found the GPU, and I have set it into, say, Basic mode, and then later found CS5 messing up, and I go back and check the performance preferences again, the GPU has always been lost. So, CS5 can mess up windows with or without the GPU detected and active; but when if it started with the GPU present, it will show up as lost after the weird behavior starts.
To add one more observation, I have had Macs and other computers with failing GPUs. This computer is showing none of the typical signs of that. Every other program seems to be working just fine, and I have a lot of these, many graphics intensive; e.g., Corel Painter 11, Parallels v6 running Windows 7, PS CS4, Lightroom v3, Aperture v3, and so on. It is just CS5 that is messing up.
I could load up this message with screen shots of all this nonsense, but I'm not sure what that would add to the strange tale, other than I'm not pulling your legs. I am, however, pulling out my own hair.
As I stated before, this began quite suddenly a couple of weeks ago, early Feb 2011. My best guess as to cause is some combination of incompatible updates between CS5, OSX, and maybe some plugin or other. I found unusual behavior with onOne's FocalPoint v2 last year after Apple updated GPU drivers in some OSX update, and cratered that program. It took onOne a month or two to fix that. I have CS5 on a laptop with the same OSX version, and on that I haven't seen these issues; but then, I haven't been using it as intensely over there. Also, that machine has different CPU and GPU models than this iMac.
So, to the community: is anybody else starting to see this odd stuff? Am I alone?

Here's the reason I say that the same plugins exist for both CS4 & CS5. Sometime last year, the internal hard drive on this computer died (as they so often do), and it was replaced under the Apple care warranty. As a consequence, I decided to rebuild the OS and applications from scratch and bring back my user files from backup. I among other things, I reinstalled all of CS4 as well as CS5 (and I had to put CS3 back too for reasons having to do with printing calibration images for Quad Tone RIP). Then, I went to reinstall the plugins that I needed. I use Nik Software, onOne, Portrait Professional and various Topaz plugins. To my recollection, most of these install in PS CS3, CS4, CS5, Aperture, and Lightroom. In short, it is not that I've copied or moved plugin folders from one application folder to another, just that the installers automatically detect the presence of the various applications and put the various plugins into each, as appropriate.
The only 32-bit plugins that I have that don't fit into this category are from Vincent Versace. He provides special versions of certain Nik plugins (Tonal Contrast, Contrast Only, etc) that function with some Acme Educational extensions for performing B&W conversion, sharpening, blah blah blah. These plugins are only 32-bit and the extensions are only CS5 compatible. I've installed these ones only into CS5; so, you've got me. OTOH, I've had these from Vincent as soon as CS5 was available; and they've worked so far without problems. Perhaps I should just edit the extensions so I could use the latest plugins direct from Nik instead of the Versace special editions...
I've checked fonts and repaired permissions. I am presently going through the rather tedious process of disabling plugins and extensions to see if anything yields consistent results. The rather random arrival of the strangeness makes ensuring that a change is really having an effect more difficult to validate, as you will appreciate.
I apologize for my long-winded original post. I add all of the detail so that anyone who'd experienced similar strange behaviors might properly pattern-match what they were seeing. On the one hand, in finding the cause of a problem, you look for what's changed; and theoretically nothing is new. On the other hand, there's always so much changing behind the scenes with automatic updates of this, that, and the other thing that it's impossible to make the claim that nothing's new.

Print Booklet with White Lines Issue

I have searched low and high on this forum and the internet for a solution, with no luck so far. I'm hoping that you InDesign gurus can help!
Whenever I use the 'Print Booklet' feature to generate a booklet from my InDesign CS5 brochure, the output has thin white lines in various areas that should NOT be there. The lines mostly show up in areas where I am using transparent PNG files, but there are no effects on the layers for these images.
This is an odd problem because:
In the original source while viewing it there are no lines
I can print to high resolution PDF using the standard print features and everything is 100% perfect, no lines
I can export each page as a high resolution JPG and everything is 100% perfect, no lines
The lines ONLY appear when I use the "Print Booklet" function. I have tried many things that have not worked:
Changing virtually every setting in Print Booklet to something else, lines are still there
Printing to a PDF directly from 'print booklet' with many different settings, lines still there
Printing to a PS file from 'print booklet', lines still there
Printing to an XPS file from 'print booklet', lines still there
I've put up an example showing you two different outputs. The one on the left is a regular JPG export, the one on the right is the Print Booklet export. Click on the images to see a larger example:
http://www.seenbest-web-design.com/techclub/?p=1282
I've seen other people post about this problem elsewhere going as far back as CS3, but have never found a cause or a way to fix this. Some people have said 'it's just a rendering issue in Adobe Reader, and the lines will not actually appear when you have it printed'. However, when I go to print from my PDF file to my printer the lines are there in the output. They are also there when I print to a XPS document and view the image on the screen.
Any ideas?

It's a transparency flattening artifact called Stitiching and basically, becasue youare printing to PDF you're up the creek. It only happens when transparency is flattened, but printing to PDF is a distiller function, and distiller doesn't support live transparency.
The best way around this, I think, would probably be to use an imposition script to impose a copy of the file, then export spreads from that using Acrobat 5 or higher compatibility, or, if you need to do this a lot, look into a PDF imposing plugin -- Quite Imposing gets good reviews here.
If you want to go withteh script, may favorite is Dave Saunders BuildBooklet javascript (http://pdsassoc.com/downloads/Buildbooklet.zip) but it has some limitations, no creep, 2-up saddle stitich only, and no objects crossing a spine. Slightly more sophisticated is his MakeBooklet script (Dave's CS3 Booklet Script) but it is still a lot less versatile than an impostion plugin.

Print issue with Adobe Reader X

okay, so my problem is this:
when i print this specific document to this printer (HP Color LaserJet CP3525 PS), it will print the banner in the correct purple color.
however, when another fellow employee trys to print it to the SAME printer, with the same settings, it comes out almost a navy blue/indigo color.
i think this may be where the issue is: this is a screenshot of MY print properties under the color tab. the option for "CMYK Color" is not available under his print properties color tab. he has the latest/greatest, just updated it an hour or so ago to make sure that the update was not the issue.
why is this not showing up on his? is there some sort of add-on needed? does something else need to be upgraded?

A non admin will not be able to update Adobe Reader when the UAC turned OFF. This is the intended behavior with the Updater service for Adobe Acrobat/Reader.
Please see the following document for more details: http://kb2.adobe.com/cps/837/cpsid_83709/attachments/Acrobat_Reader_Updater.pdf

IND CS3 and Acrobat 9 Pro

I am working in IND CS3 version 5.0.4 and Acrobat 9 Pro version 9.0.0
Computer: Windows XP Pro, Ver.2002, SP 3
Dell Optiplex GX 620, Pent. D 3GHZ, 3.50GB RAM
Question:
I am new to the PC environment and have noticed that everytime I double-click an IND CS3 document to open it my computer freezes and then opens it in Acrobat 9 Pro as a PDF. Also noticed that I can't drag a PDF to the shortcut on desktop for Acrobat to open PDFs.
Anyone know why these things happen?
Thanks for any help.
Andy

Check your file associations - they are in two places. Windows Folders and in Bridge. In Windows go to Control Panel. Find Folder Options. Go to File Type. Find indd and make sure it defaults to Indesign.exe. With PDF find Acrobat*.exe

Conversion problem from PM7 Win to InD CS3

My client sent 400 CAD images to a design company in India to have them converted into PM7 sheets to for printed here in the US!!!!
I just received the PM files-I do have a copy of PM 7 on an XP Win PC.
The printer also happens to have PM7 but is having difficulty converting the files to .PDF for printing. My solution, I think, is to open the .PMD (PM7) on my Mac using InD CS3, making page order changes, and converting to .PDF for printing. Seems there is distortion when I open in CS3. I understand there is a FREE Plug-in for Pagemaker 7 that is available. I have never configured a Plug in-only used native ones. Can anyone advise or does anyone have another fix?
Many thanks
Gail B

OH YEAH! IDIOTIC from my point of view.
They brought the files into PM& (because this is what they have and
this company does not want to spend $ on upgrading-which if fine if
they were only working in house-a manufacturer) that's why they sent
it India-thought they could save $ NOT! I could have done it right
in the first place.) They needed borders and text and logos etc place
on the final pages. The India firm mis-placed certain pages-this is a
double side print and they neglected to take into consideration that T
of C and others are single sided print- and so on. So do you think I
have to stay in PM7 . I thought the reason the distortion was
happening was because they DID NOT embed the CAD images.
Thanks for any help on this lovely Sunday morning in NJ

Wonky Printer Behavior with InD CS3

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