Wont connect to iTunes

I bought an used Iphone from one of my friends. So we restored it, and now I need to configure my new iPhone, and it wants me to connect to Itunes, but it won't connect. On the iPhone it says "Connected to iTunes" but on iTunes it's only the apple logo that appears and nothing else.

Try another USB port
Try another cable
Try on another computer.
If still problem that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

Similar Messages

  • Hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

    hi I recently dropped my ipod touch and now it wont connect to itunes. Everytime i plug it in, i get an error message saying that the usb device is not recognized

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help

    ipod touch 4g wont connect to itunes or come out of recovery mode, its just stuck on the connect to itunes screen and will not come out, i tried doing a restore but something happened and now it wont finish or do anything else please help and my itunes will not see that its connected. i also tried going though control panel and restarting the service and nothing happens. also i tried redoing the driver but its saying it cannot find any drivers for it

    lol ok nvm i fixed it

  • I have tried to update to IOS 7.0.6 today and now my iphone wont connect to itunes saying, itunes has detected an iphone in recovery mode you must restore this iphone before it can be used with itunes. How do you restore it?

    I have tried to update my Iphone 4S today to IOS 7.0.6 and now my iphone wont connect to itunes as it says that it is detected that it is in recovery mode and needs restoring.  How do I restore it? I cannot get my phone on at all?

    Click restore in itunes.

  • Device's wont connect to itunes

    Since i updated Itunes both my devices wont connect to itunes (Ipod and Iphone).
    I have tried uninstalling and reinstalling itunes.
    I have stopped and restarted Apple mobile device in my service settings.
    The devices both connect to my computer and I have used 3 different cables and used every USB port I have with no luck.
    When running diagnostics from Itunes everything is coming up fine apart from it is saying no device is connected.
    Diagnositics info:
    Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
    Sony Corporation SVE1513M1EW
    iTunes 11.1.4.62
    QuickTime 7.7.4
    FairPlay 2.5.16
    Apple Application Support 3.0
    iPod Updater Library 11.1f5
    CD Driver 2.2.3.0
    CD Driver DLL 2.1.3.1
    Apple Mobile Device 7.1.0.32
    Apple Mobile Device Driver 1.64.0.0
    Bonjour 3.0.0.10
    Gracenote SDK 1.9.6.502
    Gracenote MusicID 1.9.6.115
    Gracenote Submit 1.9.6.143
    Gracenote DSP 1.9.6.45
    iTunes Serial Number 006CBF3009DB50F8
    Current user is not an administrator.
    The current local date and time is 2014-02-08 01:50:17.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is supported.
    Core Media is supported.
    **** External Plug-ins Information ****
    No external plug-ins installed.
    **** Device Connectivity Tests ****
    iPodService 11.1.4.62 (x64) is currently running.
    iTunesHelper 11.1.4.62 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    No Universal Serial Bus Controller found.
    No FireWire (IEEE 1394) Host Controller found.
    Most Recent Devices Not Currently Connected:
    iPod touch (4th generation) running firmware version 6.1.5
    Serial Number:    CCQH7DJWDT77
    iPhone 4S running firmware version 7.0.4
    Serial Number:    DNRJ67NDDTD2
    **** Device Sync Tests ****
    No iPod, iPhone or iPad found.
    Does anyone have any clue as to what is wrong? I have no access to any other computers as my other one is currently broken and have only used this one for itunes (its a new computer running on windows 8 and I have never had issues with it before and all USB ports are working for other things such as external hard drives etc).
    Any help would be much appreciated!!!!

    Try Andrei Cerbu's post here or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
    tt2

  • HT1212 okay so i entered the wrong passcode cause i forgot it for a while . i just remembered my passcode but now it is too late and it wont connect to itunes an the message on my ipod saying disabled will not go away . ):

    so i forgot my ipods password an its disabled and now i remember my password an its too late and wont connect to itunes . any suggestions on what i can do ?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • I have the right update of itunes but my iphone wont connect to itunes? What do i do?

    I have the right update of itunes but my iphone wont connect to itunes? What do i do?

    Hi jskills,
    If you are having issues with your iPhone not being recognized by iTunes on your Windows machine, you may want to take a look at the troubleshooting steps in the following article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    - Brenden

  • My iphone wont connect to itunes on my macbook after I have already synced it. I am running the lastest itunes 10.4 and I have tried restarting both phone and mac. Can anyone suggest what I can do?

    My iphone wont connect to itunes on my macbook after I have already synced it. I am running the lastest itunes 10.4 and I have tried restarting both phone and mac. Can anyone suggest what I can do?

    You will have to put your phone into recovery mode and restore the phone as new. Since you don't have a back up, you will lose all the data on your phone but you will be able to use it again.
    Use this article iOS: Forgotten passcode or device disabled after entering wrong passcode
    http://support.apple.com/kb/HT1212?viewlocale=en_US
    Good luck!

  • I download the recent ios for iphone 4 and connected to my pc and it wont connect to itunes. What is the lastest version of itunes that DOES NOT support ios 7?

    i download the recent ios for iphone 4. i connected iphone 4 to my pc and it wont connect to itunes. What is the lastest version of itunes that DOES NOT support the lastest version of ios?

    Yes, due to Incomplete Software Update on your iPhone your Device is now in Recovery Mode and you cannot take a Backup now. But if you have taken a backup earlier then you can Restore that backup on your iPhone after you Reset your iPhone to Factory Settings.

  • I downloaded ios 5, but my iphone wont connect to itunes ( haven't installed ios5), i downloaded ios 5, but my iphone wont connect to itunes ( haven't installed ios5)

    downloaded ios 5, but my iphone wont connect to itunes ( haven't installed ios5)

    Hello Apple_Addict22,
    Thank you for your question. iOS 7 requires iTunes 11.1.  First, I recommend trying to obtain the update by going to the iTunes menu and selecting Check for Updates.
    iTunes: How to install the latest version
    http://support.apple.com/kb/ht5654
    If you continue to get the message that iTunes is up to date, you can download the latest version of iTunes here:
    Download iTunes
    http://www.apple.com/itunes/download/
    Once the file downloads, double click on the installation file that downloaded to initiate the installation.
    Best,
    Sheila M.

  • Dropped my itouch and now it wont connect to itunes, help?

    ^that says it all. it wont turn on and it wont connect to itunes. any help is much appreciated.  it's an 8gb 3rd gen

    Try the following to get iTunes to see the iPod so you can restore the iPod via iTunes:
    - Reset:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Place the iPod in recovery mode. For how see:
    iPhone and iPod touch: Unable to update or restore
    Howver, droppong the iPod may have caused hardware damage.

  • My phone will be plugged up and charging but it wont connect with iTunes.

    my phone will be plugged up and charging but it wont connect with iTunes.

    Put it in recovery mode, that should fix it!
    http://support.apple.com/kb/HT1414
    I Hope I Was Able To Help You Or Solve Your Question.
    Simmm
    3/12/2012
    EDITED
    Message was edited by: Simmm

  • My iPod touch 5 wont respond to anything. It wont turn on. It wont charge. It wont connect to iTunes.

    My iPod touch 5 wont respond to anything. It wont turn on. It wont charge. It wont connect to iTunes. Help!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My iPhone 4s wont connect to itunes since i updated to iOS7 and updated itunes as well. Any help?

    My iTunes is saying that and error is happening when I connect my phone to my Mac. It wont sync or update my 4s since i have updated to the new iOS. Any suggestions. iTunes is up to date as well.

    Same issue here on my iphone 4 still not solved it yet. Im on the latest iTunes. My device charges but wont connect to itunes but when i tried a different device it connects straight away? and when i tried my iphone 4 on a different mac it connects straight away!

  • Now the iphone wont connect to itunes

    I uninstaled my web cam on the laptop because my computer would shut down when i conected the iphone..well that fixed that problem but now my iphone wont connect to itunes...can anyone help
    ta
    Craig

    Follow the directions here:
    http://support.apple.com/kb/TS1495

  • My ipod wont connect to itunes, i have re-installed itunes ...reset my ipod...re-boot my computer...basically i've done eveything i could but no joy it even shows on my computer but simply does not link in to my itunes. Please HELP !!!

    my ipod wont connect to itunes, i have re-installed itunes ...reset my ipod...re-boot my computer...basically i've done eveything i could but no joy it even shows on my computer but simply does not link in to my itunes. Please HELP !!!

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

Maybe you are looking for