Wont connect to the router and if it does cant access itunes, app store etc

Bought itouch on saturday 31.10 and started downloading to it, however, pc crashed and had to start again. I have reset the iphone - but i still cannot get it to connect to our router 99% of time and the 1% it does, it wont stay on for more than 2 minutes and doesnt connect to itunes, safari, apps etc. What am i doing wrong

Hi Carol,
What type of wireless router are you using?
Also, what type of wireless security are you using and how many characters are in the password? You'll want to use a 5 or 13 character password for WEP, as described here: http://support.apple.com/kb/HT1344
You can try forgetting the Wi-Fi network on the iPod touch and then joining it again by tapping Settings> Wi-Fi> the blue icon(>) next to your network> Forget this Network, then join the Wi-Fi network again by tapping it.
If the issue persists, make sure the iPod touch doesn't have a self-assigned IP address(169.254.x.x). You can see the IP address on the screen when you tap Forget this Network. This article: http://support.apple.com/kb/TA26003 provides details about self-assigned IP addresses.
-Jason

Similar Messages

  • Hi.  I just upgraded to the IPhone 5.  I am connected to wifi but I am still unable to access ITunes, App Store and Safari.  I have tried helpful tips but nothing is working.  Any suggestions?  I have also done the sync to Wifi.  Thanks

    Hi.  I have just upgraded to the IPhone5.  I have synced to WIFI and I am still unable to connect to ITunes, App Store or Safari.  Any suggestions? 
    Thanks for your help.  NR1420

    What happens when you try?  Do you get an error message.
    disconnect from the wifi and try on cellular data, if you can access the apps, then the problems lies with your router.

  • I can not transfer apps from my itunes onto my ipod and my ipod wont connect to the internet and is wiped any ideas ??

    i can not transfer apps from my itunes onto my ipod and my ipod wont connect to the internet and is wiped any ideas ??

    If yes theres something wrong with your iPod touch...Maby you drive to an apple store and go to genius bar..I'm sure that they will now more

  • TS1702 I just upgraded to the iOS 6 on my iphone4s and now I can't access my app store. Also on the passbook app will not connect

    I just installed the ios6 on my iPhone 4s and now I can't access my app store and the app passbook will not connect to the app store either. What do I need to do to get this working

    Me too!! It's blank in homepage. Does anyone know how to fix it? thanks a lot.

  • Why can't I connect to my brother MFC-J4510DW printer wirelessly? The printer is connected to the router and I can surf the web. I wonder if some security setting may be keeping it from connecting to my MacBook Pro.

    Why can't I connect to my brother MFC-J4510DW printer wirelessly? The printer is connected to the router.
    I can surf the web. My wife can print from her PC wirelessly on it.
    I wonder if some security setting may be keeping it from connecting to my MacBook Pro. I've installed the software, firmware and driver updates but
    it still shows "off line"
    with the printer power on. Any suggestions?

    All I can suggest right now is back up first the try to reset the printing system, (all printers in the list will be removed).
    Then connect directly to the printer via ethernet or to the Mac using USB and restart the efforts you have made up until now.
    As for router settings, it's possible but not likely that your router only allows a small number of clients. It's also posible that you have MAC address filtering on, lastly are you using the correct wireless protocol, (802.11a/b/g WEP or WPA etc)?

  • I have two Airports, one connected to the router and the other one in another room where the connection is bad. How do I get better connection in that room? Merry them?

    in another room, where the connection is bad to say the least... How do I get the airports to work together? To marry?

    If you have not already done so, configure the AirPort Base Station not connected to the router to "extend" the wireless network created by the other AirPort Base Station. Read this for a more thorough explanation:
    Wi-Fi base stations: Extending the range of your wireless network by adding additional Wi-Fi base stations
    Take note of the following in the above, which I recommend:
    If you have configured your Wi-Fi base stations in the past, it may be helpful to do a factory default reset of each Wi-Fi base station that will be part of the wireless extended network before you begin.
    As well as the following:
    The physical location of extended Wi-Fi base stations will vary according to the building environment and may require some experimentation.
    If feasible for your installation, a "roaming network" is the ideal configuration, and precludes the need for experimentation.

  • Hi my new ipod touch wont connect to the wifi and keeps saying the activation server cannot be reached -

    Hi cannt connect to the wifi and have tried two differnet networks am i being a numpty or is the server down?

    Does the iPod connect to other networks?
    Does the iPod see the network?
    Any error messages?
    Do other devices now connect?
    Did the iPod connect before?
    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • Still cant find the google earth on my iphone s app store but it does exist on itunes app store

    still cant find the google earth on my iphone s app store but it does exist on itunes app store

    Then download it on your computer and sync it to the phone.

  • Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where i am not a network  administrator. All helps for this issue instruct turning off the router/other stuff that i cant access.Suggestions?

    Since updating my iphone 4s to the most recent update it will no longer connect to the wifi at work, where I am not a network administrator and do not have privliges to reset passwords and turn the routers on and off. Any other suggestions for re-connecting? I have never had a problem before and can still connect to other networks i am a part of...

    Try Resetting your iPad: Hold down the sleep and home buttons, wait for the Apple logo, let go of the buttons.

  • HT1766 hi can someone help me,i just upgraded to ios 6.1.6 and now i cant access my app store or itunes,nothing shows and the information there is encrypted.

    Hi there i need some urgent help, i upgraded to ios 6.1.6 and now i cant seem to acces my app store and itunes.what do i need to do,its either blanc or msgs are encrypted.

    Have you check the following?
    Verify that airplane mode is off by tapping Settings > Airplane Mode.
    Reset the network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
    Ensure that your device is using the latest software.
    If your issue is still unresolved, perform a software restore in iTune

  • I have an old and new mac and used transfer manager to put the old mac on the new so that i have both users on one computer but now I can only log in as the new and as guest so cant access my old computer docs on this newer mac.  Help!

    Hello I have just sold my old macbook and so transfered all my data to my newer macbook using transfer manager.  This allowed my to login on the newer computer under either the old or new username so I could access both computers' data on my newer computer.  Last night that worked but today I can only access my newer user and a guest user.  Where did my old user name and all the data go after the transfer?  Help please! I have to give the buyer the old computer today!
    Aminah

    I am not familiar with "transfer manager." Did you perhaps use the Migration Assistant? What operating system is installed on your new computer?
    If you look in your hard drive, in the Users folder, do you see a folder with the name from your user on your old computer?
    Best of luck.

  • 8120 and 8320 not staying connected to the router

    I have an 8120 pearl and have had no problems with it staying connected to the router till about 2 weeks ago. Now it bounces back and forth from router to the tower and if my husband is home it our phones seem to block each other.  He has a blackberry curve 8320.  Only once has both phones gotten on the router and stayed there.  Now we've already deleted all wifi connections and started over. Our wifi connection is secure/password protected. We've unplugged the modem and router and allowed them to reset.  We've taken the batteries out of our phones.  We've turned off the mobile network so the phone has no choice but to connect to the router and it won't most of the time.  Last night while talking to my husband on the 8120 it dropped the router mid-call.  We've talked to tech support at tmobile, hotspot@home and blackberry.  So now I'm asking here for help.
    Has anyone had these issues and how can they be resolved? The router has no problems staying connected to the Wii and the two laptop computers. It's only the phones and only in the last couple of weeks. We have a Lynksis 2.4 ghz router.  The only difference between it and the router tmobile sells is the tmobile sticker.
    Any help will be greatly appreciated.

    Hi and welcome to the forums!
    Maybe you could use this as a checklist for your WiFi
    problems.
    Thanks,
    Bifocals
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB13922&sliceId=SAL_Pub...
    Click Accept as Solution for posts that have solved your issue(s)!
    Be sure to click Like! for those who have helped you.
    Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

  • My Ipad2 wont connect to the internet, My Ipad2 wont connect to the internet

    Hi everyone.
    My ipad 2 wont connect to the wifi and its infuriating me! It shows a tick nect to the wifi name but shows no connection bars on the top left and I cant access the internet.
    I have tried restarting numerous times, renewing the lease and restting the network settings with no luck. No ipad also has the 'forget the network' button so I cant try that option.
    Ive tried some of the suggestions I've seen on previous posts such as changing the DNS to 4.2.2.5 but it doesnt stay there, as soon as i click off the page it dissapears and makes no difference. The same with changing the IP addresss.
    Any help would be greatly appreciated!

    Your router may not have given your iPad a valid IP address. To check on this go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
    I would recommend updating the firmware in your D-link DIR-615 level to the latest level. Go here and click on Support Resources to locate the appropriate firmware for your router version: D-Link 615 Support
    Restarting your router by removing power to it for 30 seconds and restarting may also work to get around this problem.

  • My Cisco E1000 wont connect to the internet HELP

    I recently bought a new router but I'm having issues with it. We have 2 Laptops in our house and 1 (windows 7) can connect to the router and get internet access but the other (windows vista) can't it says that the Cisco router is not connected to the internet but it is. I've tried everything, resetting, reprogramming, etc. I recently found that the windows 7 one had the software installed and the windows vista didn't. What I need is to get that software but I need to know which version to get. How do I know which version of the software goes with my computer?
    Thx

    You informed that you have two laptops... Are they running on wireless connection? Then in that case you need not have to install the Cisco Connect Software separately in that Vista Laptop...
    Just you need to follow these steps..
    # First, go to "Start Menu" -> "Control Panel" -> "Network and Internet".
    # Now... go to "Network and Sharing Center" and select "Connect to a network"...
    # Choose "Show All" and hit the refresh button. If you find active network connections, select the one you want, click on “Connect" and don't forget to check the option that says "Start this connection automatically". If you check this option, Windows Vista will connect automatically to the selected network every time you log in...
    # It will ask for the password for the wireless network if is secured and then connect...
    Hope this will help you in connecting the wireless network...

  • If I dont have wifi at home, can i use my iphone 4s to connect to the router?

    If I dont have wifi at home, can i use my iphone 4s to connect to the router and how?

    A lot of routers have the network name (ssid) and security key (password) for their wi-fi function  printed on a sticker on the bottom or back
    It sounds like your uncle is talking about a router with a wps ( wi-fi protected setup) function where you can press a button on the pc and router and then the router sends the network info to the pc, well unfortunately this does not work with the iPhone, you will need the password.
    Alternatively you can get the password by entering the routers internet based managment page by typing in its ip address into the address bar of your web browser ( usually this is somthing like 192.168.1.1 if this dosent work try googling the manufacturers name, model number and a query  e.g. linksys 54geu router managment ip address? ) if after typing in the router management ip address you get a page asking for a user name and password try entering Admin for the username and password for the password ( these are somtimes used as defaults untill you log in and change them) if these dont work they have probably been changed. Once in the router management page go to the wireless section and you will find the  network security key (password) in the security tab usually these are obscured as astrixes but ticking the show characters box will let you see them.

Maybe you are looking for

  • Server to server smtp auth

    Hello, I have a Messaging 6.x (JES 2005Q4 version) installation. All outbound email must go through an external MTA so I added a smartrelay (daemon in tcp_local channel) and all works ok but the external MTA requires authentication so the question is

  • Installing XP home on a T21

    Hello all, I just inherited a T21, the hard drive has been replaced and I have tried to install XP home. After several attempts the install always stop at the same place. Any ideas?? Thanks

  • Elements 12 signin problem

    PS Elements 12 continues to report that there is no internet connection or the pc clock is not set correctly; this is not the case. It reports this when the signin to the editor is made. The firewall is off, the antivirus is off, the clock has been r

  • Encoding problems

    Hi, I have some problems with the encoding of my URL. In the browser the URL is encoded as it should be (everything is UTF-8) but after calling the requests getParameter method the parameter is not encoded correct anymore. The param on the jsf page l

  • How do you link a pdf. document within a Keynote slide?

    How do you link a pdf. document within a Keynote slide?