Wont pick the photo tray to pick pics

HP7520e and am having problems printing pic and the printer not using my photo paper tray any hints i have already disabled my firewall and i have programmed my print function on my computer to use the photo tray

Hello GrumpyBear, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having photo print issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit. With this information we can provide you with accurate information.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Why do I get a dent in the paper in the photo tray. I have 6280 all-in-one photosmart? not print

I have a 6280 all-in-one printer and it will not pick up the photo papar from the photo tray. It has a message that says load paper glossy side down. I have paper in there. when I examine the photo paper it has a dent in the end that is inserted first. Please help and thank you.

This is a user forum I feel you need to deal with Adobe customer services or support chat did not work in you case.

How can I get to the photo tray when using iphoto with HP C6280 all-in-one printer

How do I get the photo tray option to come up in iphoto from my mac notebook when I have an HP C6280 all-in-one printer

I have an HP all-in-one C5140. When I print from iPhoto the dialog that comes up has a "Presets" drop down at the bottom. One of the choices is "Print from Photo Tray." Is that there on yours? If not make sure you have the latest software from HP.
Dan

Photosmart C410: How do I associate a custom paper size with the photo tray?

Our Photosmart 3310 recently broke down and I purchased a C410 to replace it. I sell a small item online that I ship in 3 5/8 x 6 1/2 envelopes. With the 3310, I had figured out a way to print the envelopes from the photo tray. While Word 2007 allows me to select the photo tray, the printer would not print from there until I created a custom paper size in the printer preferences dialog box.
One of the reasons I got the C410 was for the photo tray. It's a real pain to have to swap out the regular paper and stick in one evelope every time I want to print another envelope. Well, unfortunately, that's what I've been doing. I select the photo tray in Word, but the printer goes right ahead and prints from the main tray. I had forgotten what I did to make it work on the 3310, so I experimented with that printer's drivers until I figured it out.
My problem is that the software interface for the C410 is different than that for the 3310. I can't figure out how to associate a custom paper size with the photo tray. To test my theory this evening, I told Word that my envelope size was 5 x 7. The printer didn't hesitate to take an envelope from the photo tray. Of course the return address went into a dark void because the envelope is not 5 x 7.
The difference between the two interfaces is that the 3310 has both printing shortcuts as well as "Print Task Quick Sets." The C410 only has printing shortcuts.
If anyone can help me, I'll be very grateful! I've probably spent hours trying to get this figured out, and I have no idea what to do.

Hi,
Which Microsoft product (application) are you using ? Printer supports the following custom sizes:
From ADF: Custom-sized media (ADF) between 127 to 216 mm wide and 241 to 305 mm long (5 to 8.5 inches wide and 9.5 to 12 inches long)
From input tray: Custom-sized media between 76.2 to 216 mm wide and 101 to 762 mm long (3 to 8.5 inches wide and 4 to 30 inches long)
You need to select right custom size from the application.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

How can I print from my ipad to the plain paper tray not the photo tray?

I have a new
HP Photosmart Plus All-in-One Printer - B209a
and an ipad on my showroom floor.
I let my customers use the ipad to browse through photos of items that are not on display, then print some of the photos. Right now the print job always goes to the photo tray - but I want it to print on plain letter size paper. If there is no photo paper in the tray, the print job fails with an out of paper error.
Is there a way to get this printer to print photos from the ipad photos app onto the standard paper tray?
Thanks in advance for any insight you can give me.
Richard

Photos will always print from the photo tray, if the printer has one. This cannot be configured by the user currently.
(Although I am an HP employee, I am speaking for myself and not for HP)

HP Photosmart 3210 installed on my iMac But is showing as but is showing as HP Color Laserjet 2800 series PS which means I no longer have access to all the paper options especially the photo tray

I have recently purchased an iMac running Lion. The HP Photosmart 3210 printer was connected through the network and I was happy that it recognised the printer - good old Mac's!!
However, when I tried to print some of my photos from the photo tray, the option was not available and when I looked at the printer properties, it was showing as a HP Color LaserJet 2800 Series PS which does not have all the paper options I had before. Reinstalling the software from HP did not make any difference - do I now have to buy a new printer as well???

I suggest opening the Print & Scan System Preferences, then highlight your HP Photosmart printer in the printers list and delete it by pressing the minus sign. Now, re-add the printer by clicking on the plus sign and select the printer. Make sure that the 'Print Using:' pull down aut selects the correct driver for your printer. If it doesn't, pull down the list and manually select the correct driver using the 'Select Printer Software' option. Hopefully that will resolve your issue.
HP Printer Support for Mac OS X

How can I get my Photosmart B8550 to print envelopes from the photo tray?

I have a Photosmart B8550 printer. I print a LOT of envelopes for greeting cards through Stamps.com. I would like to be able to load invitation envelopes in the photo tray so I don't have to keep switching between paper and envelopes. I tried it and the only thing it will print is photo paper (or 4x6 card stock)

Hi,
Connect your printer to the network router.
1. Wireless>Wireless Settings>Wireless Setup Wizard.
2. Enter the router password to connect your printer.
or
1. Run the HP software and select the network/wireless connection method.
After printer is successfully connected to the network, enable Web Services/ePrint.
1. Press the ePrint button on the printer or the Web Services icon on the printer front panel.
2. Press Yes to accept terms of web services.
3. Press Yes to accept future updates.
4. A page will printout showing you how to register your printer's new email address which you will use to send your ePrints to.
Please click the blue Kudos star in the post that helped you.

My printer has stop printing from the photo tray. I need to place the photo stock in the main tray

I've a HP PhotoSmart Plus printer B210a. The printer will no longer print from the photo tray. I'm still able to get prints; but I must place the photo stock in the main tray. It becomes a problem, because I sometimes forget the photo stock is the main tray and I waste photo stock when I do my regular printing and only get part it because the photo was still in the tray. Anyway to fix this?

Hi there wmcook,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using and are there any errors when attempting to print from the photo tray?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

How may I print out a picture from paper and not the photo tray?

How may I print out a picture from paper and not the photo tray?

From paper? Do you have a digital image of it on your iPhone?
"Photo tray"? What do you mean here? The iPhone does not have a photo tray. Printers have trays.

Printer won't load photo paper from the photo tray

My HP C7280 won't load the 4x6 photo paper from the photo tray. The photo tray moves in towards the feeder, but fails to actually load the paper into the feeder. Any suggestions on how to correct it? Thank you.
Mike
This question was solved.
View Solution.

Hey,
Please take some time and look through this document to make sure that you are loading the paper properly,
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01662562&tmp_task=useCategory&cc=us&dlc=en&lc=e...
These are the Macintosh instructions but the steps to prepare the photo print are the same but they are steps you would do on Windows just ignore the instructions.
Have a great day. Get back to me.
I worked for HP.

EPrint prints photo using my main tray and not the photo tray

Hello,
Thanks for reviewing my question. I just bought the HP Photosmart C410 printer and setup the ePrint. When I print a photo from my iPhone it prints on the photo on the 8.5 x 11 paper instead of the photo tray. What gives?
Many Thanks
Peter

Hey PDonstant,
1. You can go into the setup menu on the printer and go into preferences. In preferences you can go to Device Printer Tray Select and choose prompt for tray. This will give you the option to print to photo paper or Legal size.
2. You can try downloading the HP ePrint Home & Biz app and printing from there. You have the option to select the paper size and type from the app.
Although I am an HP employee, I am speaking for myself and not for HP.
If I have resolved your issue, feel free to provide Kudos and make sure you mark this thread as solution provided.

HP Photosmart error-photo tray problem, re-insert or lower the photo tray

The Photosmart 6525 error message:
Photo tray problem
re-ionsert or lower the photo tray
Mac OSX 10.9.4
ran out of paper and inserted more paper, but printer only printed a couple of pages, then stopped

Hi,
I request you to try the following:
1. Lift the output tray and extend the photo tray
2. Remove all photo paper from the photo tray
3. Slide the photo tray all the way into its slot, as far as it can go
4. Lower the output tray, and then press the OK button on the control panel
5. Press the Power button to turn off the product.
6. Unplug the power cord from the electrical outlet
7. Disconnect the power cord from the back of the product
8. Disconnect the USB cable from the back of the product
9. Wait 30 seconds, and then reconnect the power cord to the product
10. Plug the power cord back into the wall outlet. Do not use a surge protector, extension cord, or power strip. Connect the unit directly to a wall outlet and power it on.
11. Select the Paper Type and Paper Size under Copy menu as Automatic.
Although I am an HP employee, I am speaking for myself and not for HP.
Say thanks by clicking the "
Kudos! Thumps Up" which is on the right
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue
Regards,
Ray

"The photo tray is blocked"

How do fix " the photo tray is blocked" when that doesn't seem to be the case. I have a HP Photosmart Prem C310

This thread has a fix that may help you out with the issue:
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/photo-tray/td-p/1001085
Jon-W
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
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HP-photosmart 6280 all-in-one with osx 10.9 now does not show options for printing photos from the photo tray.

Using osx mavericks on macbook pro. My printer for HP-photosmart 6280 all-in-one now does not show options for printing photos from the photo tray.

What router? Have you restarted the router?
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Why does AirPrint from iWork apps use the photo tray?

Hi,
I just bought a new Canon Pixma MG6250 as I read it had AirPrint support.
What it also has is double paper trays - one for photo paper and one for standard.
Now for some reason, printing from the Pages iWork app selects the photo tray. If there is no paper in the photo tray it will not print, even if the document is plain text and there is plenty of paper in the standard tray.
This is not the way I expected it to work. Can anyone confirm whether it is the same on other printers?
Thanks!
/b

Again, the problem likely resides with AirPrint, not the Canon printer. AirPrint doesn't have the capability to allow you to select trays, although in theory it should know the difference between a Pages document and a photo and use the proper paper. For whatever reason, Airprint is telling the printer to pull photo paper when printing a Pages document. It may be a default setting because the Pixma is really designed to print photos primarily, but who knows....
Have you tried using the Canon printing app for the iPad? I ask because I have an HP LaserJet, and while AirPrint works fine, the HP Printing App allows for a much wider range of settings when I print. For example, I can choose photo size, type of paper, etc. Photos printed using Airprint are only 4x6, while with the App I can choose 2x3, 4x6, or 5x7. I can still print wirelessly using the App, just like AirPrint. I don't know if the Canon app only allows photos, or if other documents (Word, PDF, etc.) can also be printed (they can with the HP app). It's worth a look, though.

Wont pick the photo tray to pick pics

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