Wont play protected content

My A-TV won't play any protected content. Anyone else having this problem?

I can stream perfectly well as long as it is stuff that I loaded off a CD or other MP3 file. Anything purchased from Apple won't work. Even when I try to sync instead of stream, it won't load any of the drm protected songs onto A-TV. Everything else works though and since the unit is clearly communicating with the network (because the other songs play etc.) and is operatiing on other songs, there must be some sort of protection communication problem and that's why I'm so concerned about the response from customer service.

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Quicktime wont play video content from youtube

hi there i recently purchased an imac i have been sent a link to a video on the youtube web site when i try to view the video all i get is the quicktime symbol with a question mark in it.
could anyone please tell me how to view the video i have already downloaded the flipformac to view media player content
i just dont understand why quicktime wont play the video
thanks in advance

Go to Adobe.com........
If you can see their site...it about 99.9%, you have the flash plug-in...But, for lack of doing anything else... re-install the flash plug-in...At one point in installing the plug-in, make sure you close out all bowsers.....
http://www.adobe.com/shockwave/download/download.cgi?P1ProdVersion=ShockwaveFlash

Wont play music content

my apple tv won't play the music shown it seams to be hung but i can see all the photos.the play button on the remote just wont start the songs but i can navigate through all the menus

Welcome to the  Discussion Forums.
Sorry your info is a little vague. I take it you are trying to play audio files.
Are they synced to the tv or are you trying to stream them.
Are the photos you can see your own.
Or are you referring to the screensaver or a slideshow.
If so are they synced to the tv or streamed.
When you try to play audio what exactly happens.
What happens if you try to play video.
Is the video synced or streamed.

I cant connect to itunes on my ipod touch 16gig and it wont play youtube content

when i click on the itunes tab on my ipod touch it messages that it cannot connect to itunes store and it wont let me watch or listen to anything on youtube can anybody help

So it is not this problem:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem.
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar
Teh try:
Does the iPod connect to other networks? (noit clear if you have access to more than one)
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I purchased a song and it wont play...shows Codecs:AAC (protected), how do i get it to play?

I recently purchased a song on itunes and it wont play, when I go to my file and open up the info, i noticed that it shows Codec:AAC (protected) where my other songs are not. Or if im in itunes in my purchased song, when i open the info it shows Kind: AAC audio file where my other songs show Kind: Purchased AAC audio file. how do i get my song to play or get it unprotected?

Hi,
It would seem that you have a corrupted file. Delete track from your library and move to trash. You can now go back into iTunes Store / purchased where you will be able to down load the song again.
Jim

Cannot play Adobe Access Protected Content in Chrome (version 30 and higher); Error 3321/3322?

Symptom:
An end-user cannot play Adobe Access protected content. The client application returns a persistent 3321 (Individualization Error) or 3322 (Device Binding Failure) error code.
Root Cause in Chrome Browser:
Adobe Access DRM must create a unique machine identifier (I.e. "token") to identify the the device. This token is provided to the Adobe Access license server during a license request to view DRM protected content. If Chrome Browser disables the ability for Adobe Access DRM to create a unique machine identifier, playback of Protected Content will fail with a 3321 or 3322 error code. By default, this setting is enabled and available to toggle in Chrome Browser version 30 and higher. Unchecking this option will prevent Adobe Access DRM from properly functioning. A 3321 or 3322 error that persists after a call to resetDRMVouchers is an indicator that this setting may need to be changed.
Resolution:
In your Chrome settings:
•             Click on "Show advanced settings…"
•             In the subsequent "Privacy" section, click on "Content settings…"
•             In the subsequent "Protected Content" section, make sure that the following box is checked "Allow identifiers for protected content (computer restart may be required)".
We are working with Google to allow better detection of this condition, so that the client will return a 3368 (User cancelled or user settings disallow operation) error code when the box is unchecked.

Symptom:
An end-user cannot play Adobe Access protected content. The client application returns a persistent 3321 (Individualization Error) or 3322 (Device Binding Failure) error code.
Root Cause in Chrome Browser:
Adobe Access DRM must create a unique machine identifier (I.e. "token") to identify the the device. This token is provided to the Adobe Access license server during a license request to view DRM protected content. If Chrome Browser disables the ability for Adobe Access DRM to create a unique machine identifier, playback of Protected Content will fail with a 3321 or 3322 error code. By default, this setting is enabled and available to toggle in Chrome Browser version 30 and higher. Unchecking this option will prevent Adobe Access DRM from properly functioning. A 3321 or 3322 error that persists after a call to resetDRMVouchers is an indicator that this setting may need to be changed.
Resolution:
In your Chrome settings:
•             Click on "Show advanced settings…"
•             In the subsequent "Privacy" section, click on "Content settings…"
•             In the subsequent "Protected Content" section, make sure that the following box is checked "Allow identifiers for protected content (computer restart may be required)".
We are working with Google to allow better detection of this condition, so that the client will return a 3368 (User cancelled or user settings disallow operation) error code when the box is unchecked.

HELP! iphone media player wont play files in a .htaccess protected folder.

I installed a personal webserver, Apache and configured it to provide access to my .mp3 files. Through Safari on the iphone I can connect to my webserver and see all of my .mp3 files. If I click on one, it fires up the music/media player.. then says "movie cannot be played". NOW, if I remove any .htaccess protections from the folder or server, then it works perfectly fine and will play my files. With the .htaccess set it does indeed ask me for a login/password,which I enter, but it STILL wont play the file. This stinks. Any smart web people out there know how I can use my own web server to access my files while protection them from other people browsing my IP???? Thanks in advance.

I'm not using secure access (https). I started with the most basic configuration, standard http: on port 80, etc. The configuration works perfectly fine when tested on my home PC. The problem seems to be in Safari on the iphone it prompts me for a login, and accepts it.. then it fires up the media/movie player and I'm guessing it's not passing the authentication/credentials/whatever to the movie player. When the media tries to play, it notes it's an access controlled file and just quits out. The movie player doesnt seem to allow asking of login/password info. Thoughts??

Air 3.6 will not play DRM protected content.

This is getting silly.
AIR 3.5 will play DRM protected content, but won't guarantee playing NetStream to the end, AIR 3.6 fixes that... BUT... won't play DRM protected content.
https://bugbase.adobe.com/index.cfm?event=bug&id=3525119
This one is getting close to being a showstopper for us.
G

Thank you for adding the bug report. I'm pinging the video/drm team on this issue and we'll update the bug report asap.
Thanks,
Chris

HELP! AAC protected files wont play on my computer or download to new nano

About 100 of my songs are listed in iTunes as AAC 'protected' and each time I try to play them iTunes instructs me to 'authorize this computer'. I have done that and when I finish iTunes tells me that 'this computer is already authorized' but it still wont play my songs or let me download to my new iPod. This is the same computer I have always used. What do I do?

kkbart1970 wrote:
About 100 of my songs are listed in iTunes as AAC 'protected' and each time I try to play them iTunes instructs me to 'authorize this computer'. I have done that and when I finish iTunes tells me that 'this computer is already authorized' but it still wont play my songs or let me download to my new iPod. This is the same computer I have always used. What do I do?
There have been many problems reported of M4P files not playing correctly in 9.1. Hang in there until a fix comes.
Unfortunately M4Ps cannot be played in any player besides iTunes. You might want to think about an iTunes Plus upgrade.

I have itunes on my windows desktop song that i have pourchasred on line i am trying to move to me andorid phone thay all come over but some of them are protected and wont play why is that

I have itunes on my windows desktop song that i have pourchasred songs online i am trying to move the songs to me andorid phone thay all come over but some of them are protected and wont play why is that

They will not play because they are protected.
You likely bought them before itunes + (drm free music).

When sending video from my iphone to apple tv it says on screen it is doing it but it wont play on tv but audio works great

when sending video from my iphone to apple tv it says on screen it is doing it but it wont play on tv but audio works great

Welcome to the Apple Community.
Websites and third party Apps need enabling before they will allow AirPlay of Video content. Some Website/App developers have not enabled their products, some simply haven't got around to it yet, others have stated that they won't be enabling AirPlay (likely as a result of licensing issues).
I have created a User Tip to list Apps that have been tested with Video Airplay, if you have any Apps that you have tested please email me details and I'll add them to the User Tip.

Itunes wont play some of my songs...and it used to!

I had to reinstall windows ... as i have done several times in the past.. and when i added my music folder, which is on an external HD, over 500 songs wont add to the library. they will play in QT and WMP but not in itunes. when clicked itunes will open but then nothing...doesnt even show the song in the list.
Here is an example of a song that will not play, show up, or anything:
21 guns - Greenday
mp3 audio
8.66 MB
Protected - NO
Duration - 0:06:12
bit rate - 224kbps
channels - 2(stereo)
audio sample rate - 44kHz
i thought maybe something happened to all the songs around the same date but thats a no go. i have advanced mp3 catalog pro to organize my music and it has id3 editor v.2 but i use that for ALL my music not just these songs that now wont play. i tried removing the tag completely and recreating it and that also did not work. i have unintalled all itunes, apple, and quicktime applications and reinstalled ...still nothing. what now?

iamoph wrote:
they will play in QT and WMP but not in itunes.
If you don't mind a little brute force, convert them to WAV and then back to MP3:
Use a 3rd party tool such as Switch to convert them to WAV. The conversion to WAV will wipe out every peculiarity of tags, etc (WAV is essentially just pure PCM-encoded music). Put the WAV into your iTunes library, make sure it plays, and then use iTunes to convert it to MP3.

Podcast videos wont play in latest itunes

I have the latest iTunes version for windows vista. I have been downloading podcast videos and it says done but then when I go to view it is no longer available as if I didnt ever download it and so it wont play. How do I download and view the podcast videos. The audios work just fine.

*What video content works with iTunes and iPod?*
Video content purchased from the iTunes Store.
QuickTime and MPEG-4 movie files that end in *".mov", ".m4v", or ".mp4"* and are playable in QuickTime Player.
Video podcasts.
http://support.apple.com/kb/HT2729#

My ipod shuffle 4g wont play music from a cd

my ipod shuffle 4g used to play music, and i gave it to my dad. he synced it with a different pc and now music wont play. he put roughly 15 songs from a cd or two and only one plays, however it seems like a non-ear damaging version of static (that's the closest description i can get). the pc has WinXP SP2 Home 900MHz 256mb ram but i noticed iTunes when you open the all about it thingy (how to use it, etc not help but an overview) the videos become corrupt and if they do play they horribly lag and have color distortion (nothing is actually wrong with my monitor tho), and when you try to eject an ipod it says nothing is in that drive and you have to use My Computer to do it. its mysterious because on my Win7 laptop it used to function just fine, with music that came with Win7, iTunes Store content, and liek 5 cd songs. anyone know what's wrong? i haven't used iTunes in a while so I forgot a lot about how to use the deep menus and troubleshooting, etc. the pc is very old (he bought it from a gaming uhh... it was a place that used to be popular for gaming when computers had windows 2k, xp, me, and early versions of mac osx so the computer was very old and the place was going to close) about idk but it had Win2k and he upgraded it to the current version of xp. and the warranty on the iPod expired last month, because i bought it on my 12th bday, and i got frustrated because now i can't take it to an apple store for help free of charge or send it in for free warranty repair. grrr...so any help is MUCH MUCH MUCH appreciated.

Did you select the option to play the music via BT?
Did it work before?
Do the spkearker work OK on another device?

9 songs wont play

Hi... just bought the album "Capture/Release" by The Rakes.
And for some reason I can't play 9 songs: 22 Grand Job, Open Book, The Guilt, Binary Love, We Are All Animals, Violent, Terror!, Work Work Work (Pub Club Sleep), All Too Human.
These songs are on my iPod but when I press play nothing happens. While the 3 remaining songs (Strasbourg, Retreat, T Bone) everything is normal.
I emailed support... and no offense to them but they gave me a crappy service. Maybe they think everybody has an iPod Shuffle, by just giving me the iPod Reset Utility for that model.
So I tried to reset my iPod through iTunes and didn't work.
Then I used another iPod... and songs wont play.
I emailed support again and apparently they are just going to ignore me.
So can you help me?!
Sorry if I sound rude BTW.

Hi-
This probably doesn't help, per say, but it'll enlighten you.
I got an iTunes gift card for xmas for $25 this past season. I used it, tried to download my movies, nothing happened. When I went back to look, my account claimed I DID download them. Being that you can't download more than once, I obviously couldn't try again. So $25 went to Apple and I didn't get a single leased tune, TV show, or movie from them. I saw leased because it's not truly ownership, they have too many limitations that real ownership doesn't contain.
So long story short, I contacted Apple a few times and they've ignored me as well. I even told them I've spoken to my attorney and promised suit for not just this incident, but incidences that have cost me thousands of dollars in the past. Would you believe they still haven't replied? Let's hope they have a good excuse in court.
Feel free to email me directly with questions:
[email protected]
-Niko

Wont play protected content

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