Wont play

i have the shuffle and i have downloaded a cd onto my computer and also got music from i-tunes and when i am i-tunes you see the music but when i try to play the music from the shuffle, i just see a green light and hear nothing, i have restored it, did the updater and this is the 2 one i got, i already retured the first because the same thing happened so i think i did something wrong, please help!!

i am having the same problem with my ipod shuffle. i bought one refurbished from apple, loaded the software, and had troubles with that. then loaded the songs onto the ipod and they will not play, it is almost like the play button does not work at all. if i hold it down in order to put it on hold mode, it does nothing. i received a replacement from apple, and it appears to do the same thing.

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