Wont print because previous jobs are still there

i have a Hp photosmart 6510   im operating on windows xp . it is a new printer .  it was operating fine ..and  yesterday i went to print a photo and after making the correct detail settings..i pressed print..a box showed up that says please wait....
and shows 2 jobs that have no status..so i dont know if they are pending or failed or its frozen. .but it will not print.. i tried reseting the comp. and the printer.. i tried canceling the jobs,.. but to no avail i canot get it to work.. i kno the printer case i can still print via phone. i think the problem may be with the software.. please let me know what i can do to clear these jobs cause they are preventing me from printing. ty

I understand you are having problems printing to your new printer. Hp has a tool that fixes many printing issues.
Hp Print and Scan doctor.
Let me know how it goes.

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