WONT PRINT ON GLOSSY PAPER

I HAVE A HP PHOTOSMART D700 SERIES PRINTER. FOR SOME REASON IT WILL NOT PRINT ON GLOSSY PAPER. IT TELLS ME PAPER MISMATCH, PAPER WRONG SIZE OR INCORRECT PAPER SELECTION. I HAVE TRIED EVERY TYPE OF PAPER THAT IS AVAILABLE ON THE MACHINE. IT WILL PRINT ON FLAT PAPER WITHOUT A PROBLEM

Hard Reset – While printer is powered ON, pull
the power cord from the printer then from the
wall. After 30 seconds reconnect power to
wall and printer. This will trigger a ‘dirty power
up’ and restore the printer to a known good
condition (if it is possible). No user settings
are lost with a ‘hard reset’.
This ‘Hard Reset’ is one of the most powerful
tools to use when the printer hardware is not
functioning properly!
Although I am working on behalf of HP, I am speaking for myself and not for HP.
Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
Happy Troubleshooting : )

Similar Messages

  • Cannot print on glossy paper any more

    I used to be able to print on glossy paper and no longer can do so.  Anybody know why.  I also cannot scan any more.
    I think I am missing some software but I have no idea how it got lost or how to get it back.  This has been going on for more than a year and I have been working around it but I need to use it now.
    Any help out there.  Thanks
    Frances Naan

    Hard Reset – While printer is powered ON, pull
    the power cord from the printer then from the
    wall. After 30 seconds reconnect power to
    wall and printer. This will trigger a ‘dirty power
    up’ and restore the printer to a known good
    condition (if it is possible). No user settings
    are lost with a ‘hard reset’.
    This ‘Hard Reset’ is one of the most powerful
    tools to use when the printer hardware is not
    functioning properly!
    Although I am working on behalf of HP, I am speaking for myself and not for HP.
    Love Kudos! If you feel my post has helped you please click the White Kudos! Star just below my name : )
    If you feel my answer has fixed your problem please click 'Mark As Solution' and make it easier for others to find help quickly : )
    Happy Troubleshooting : )

  • I have a cp1518ni, how do i print on glossy paper and get a glossy output?

    When I print on glossy paper the toner areas do not come out glossy, is there a remedy?

    What do you have set for messages in Notifications?

  • Duplex Printing on Glossy Paper

    I have a MG 7150 printer. I am making a photo album but encountered a problem when I tried to print on my double-sided glossy paper. When I select any paper type, other than plain paper, the option for Duplex printing is 'greyed' out.
     I tried plain paper but,
    1. The print showed through from the reverse side.
    2. The photos were shocking!
    Is there a way around this?

    Hello maxprom!
    Check out this article:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02508604&cc=us&dlc=en&lc=en&product=4052972&tmp...
    Specifically under the sections 'Review examples and cause of print quality issues' -> 'General print quality issues'
    This listing has many symptoms and causes of issues related to laserjet printing and it would appear that if there is 'smearing' the paper may be resisting the toner or the cartridge may be damaged. These are just a couple of possibilities but I would recommend reading through the article and solutions regarding this issue. If you are still having issues please post back!
    Hope this helps!
    Help the community by marking this post as a solution if it solved your issue!.
    If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

  • Solid color printing on glossy paper 6500n

    Trying to print some brochures with some fairly large solid  areas (Pantone Reflex Blue C and 1235 C) on 32lb glossy paper. Printing from InDesign. Pictures look excellent but the solid areas look awful. Tried many different paper settings and other settings. Any suggestions for making it look at least reasonably better?

    Which version of OS X are you using?
    If you use HP photo paper, do you have the same problem?
    How is the printer connected to the Mac?
    -------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

  • CP1025nw printing on glossy paper

    I just purchased the CP1025nw. I bought HP laser photo paper, glossy, but the printer will not print a decent photo. It starts out OK and then the colors just smear together.  Any setting that should be done that I am not doing?  Or a different glossy paper I should be buying?
    Thanks....

    Hello maxprom!
    Check out this article:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02508604&cc=us&dlc=en&lc=en&product=4052972&tmp...
    Specifically under the sections 'Review examples and cause of print quality issues' -> 'General print quality issues'
    This listing has many symptoms and causes of issues related to laserjet printing and it would appear that if there is 'smearing' the paper may be resisting the toner or the cartridge may be damaged. These are just a couple of possibilities but I would recommend reading through the article and solutions regarding this issue. If you are still having issues please post back!
    Hope this helps!
    Help the community by marking this post as a solution if it solved your issue!.
    If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

  • Have a d1660 wont print says add paper but it is full of paper wot can i do

    hi there i have a D1660 hp printer wont print the trouble shooter say out of paper but the printer is full of paper any suggestions wot i can do please

    Hi carol4o, 
    Run the following utilities, and then let me know what you find out?
    Print Diagnostic:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02114788&cc=us&dlc=en&lang=en&lc=en&product=381...
    Hardware Diagnostic:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02762273&cc=us&dlc=en&lang=en&lc=en&product=381...
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • The printer wont print on photo paper why is that

    The printer keeps printing on paper instead of photo paper

    How are you sending the print job, and what file type are you trying to print? I know airprint and eprint base the paper type on what file type is printing. If its from a computer you will have to specify in the print settings what paper to use.
    Jon-W
    I work on behalf of HP
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    Click the KUDOS STAR on the left to say “Thanks” for helping!

  • Hp photosmart plus b210 wont print on dark paper

    If I use dark paper the printer will just spit it out and print on the next white page.  Is there a setting to allow printing on dark paper?
    This question was solved.
    View Solution.

    I am glad I could help.  I hope you do not have too many of these to print - while the strips are reusable it could get a bit tiring if there are many to print .
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • My HP phoyosmsrt 7510 wont print 4x6 photo paper from computer/ ok 4x6 from printer itself

    1. HP photosmart 7510 c311a
    2. machine a.  windows vista
                          b. windows 7
    3. no error messages
    4. new printer added 1 day ago....prints from bottom paper tray only from computer but prints from both trays from the printer itself

    I'm having the same problem.  Is there something in the software that I am missing.  I use Windows Live Photo Gallery software for the image, adjust the photo size to 4x6.  It prints a 4x6 photo on the 8x10 paper.  How do I tell the printer to use the size paper I am wanting for each photo?  Can it be changed print by print?  How do I switch it back to the 8x10 paper tray when needed?  Is there a page in the manual I can refer to?  Thanks for any assistance.

  • Hp envy 4500 wont print on photo paper

    I am using HP photo paper and it jams every time.  It acts like it's printing but nothing is generated on the paper.  I can print the photos on plain paper and it works.
    This question was solved.
    View Solution.

    Hey @Mamadee6,
    I'm sorry to hear that the firmware update is also failing for you. Ensure you don't have any 'out of paper' or 'paper jam' messages on the screen when you try to send the firmware. If all is fine on the printer when you try to send the firmware it does sound like something may be corrupt in your printers programming.
    At this point I'm going to send you a private message with a special printer reset in it. I suggest that you check your private messages and run through the reset I'm going to provide you with. After running the reset be sure to post the result of the reset in this thread and not in the private message as our troubleshooting steps can be helpful to other HP Support Forums users.
    Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • My photosmart C 4750 will not accept glossy paper for printing pictures.

    My photosmart C 4750 will not accept glossy paper for printing pictures.
    Vista OS 32 bit.
    Paper jams completely with either single or multiple sheets.
    No changes to the system. Plain paper feed just fine.
    Thanks

    Hi antonaki,
    Did your printer accept glossy paper before and just stopped working with it ?
    What kind of glossy paper are you using and what is the weight ?
    Here is the product specs for your printer and a list of the types and weights of paper you can use.
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

  • Default print tray keeps reverting to Tray 1, asking for glossy paper on HP P3015

    We have a new HP P3015 at work, and a few days ago it started defaulting to Tray 1, and asking for Glossy paper.  I have followed all onscreen instructions for changing print tray multiple times, and tried hard booting the printer a couple of times.  There is no paper in Tray 1, and it is shut.  For each print job, I must walk over to the printer and press OK to change print trays, and OK again to print.  How can I clear these settings so that the printer will revert to printing from Trays 2 and 3 without having to walk over and change it for every job?
    It also started printing much more slowly that when we first set it up a couple of months ago.

    switch off the printer, take the paper out of the tray, reassemble the paper properly, then put the paper back and switch on the printer, it should work
    or just change the paper specificationo in A4 legal paper it should work then
    slseattle wrote:
    My printer suddenly started refusing to print normal jobs on standard 8 1/2 x 11 paper. It shoots out a blank sheet with the edge slightly crimped for about 1 1/2 inches, about 1/2 inch from the bottom of the sheet. It displays the message "Paper mismatch. Paper size or type is incorrect." I have no idea what is causing this problem. It had printed perfectly up until now, but it has given the same error message for the last several different job attempts, and I'm stumped.
    I look into the printer from the paper tray and above, and see no obstruction. Any ideas?
    Thanks for your help!
    slseattle wrote:
    My printer suddenly started refusing to print normal jobs on standard 8 1/2 x 11 paper. It shoots out a blank sheet with the edge slightly crimped for about 1 1/2 inches, about 1/2 inch from the bottom of the sheet. It displays the message "Paper mismatch. Paper size or type is incorrect." I have no idea what is causing this problem. It had printed perfectly up until now, but it has given the same error message for the last several different job attempts, and I'm stumped.
    I look into the printer from the paper tray and above, and see no obstruction. Any ideas?
    Thanks for your help!

  • My c6180 wont print on kodak ultra premium high gloss paper but will print on plain paper

    my c6180 wont print on kodak ultra premium high gloss paper but will print on plain paper. am i doing something wrong? I've never used the printer to print pictures.

    Hi there bigpul,
    Could you provide the community with a little more information to help narrow troubleshooting? What operating system are you using and are you recieving any errors or just blank prints?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • Which printer is recommended by real users to print on glossy photo paper?

    My MG8100 can't seem to grab the glossy photo paper when I am printing pictures. Very frustrating to spend so much on a machine that is for printing photos and the rollers are plastic and won't grab the glossy paper. Thanks for any suggestions.

    Thanks for the updated information!
    This type of paper is supported with the printer. There are a few things we can check as to why it is not pulling it. First, make sure the glossy paper is being loaded into the rear tray of the printer. It cannot be pulled from the bottom tray. Also, if you load too many sheets, it may not be pulled. To help test the issue, try loading just one sheet and try again.
    If all else fails, please run through a few roller cleanings. Check out the link below for step-by-step directions:
    http://kbsupport.cusa.canon.com/system/selfservice.controller?CONFIGURATION=1011&PARTITION_ID=1&secu...
    If the issue persists, we'll need to do a little more troubleshooting to determine what may be occurring. Please reach us at http://bit.ly/Phone_Support for further assistance.
    Thanks!
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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