Wont recognise ipod nano and reinstalling query

Hiya I have bought a nano 8gb and was very excited as my mini is starting to fail me (after 4 years). My computer wont however recognise the **** thing the nano that is...will recognise the mini no worries though! Have looked at the whole restart reinstall re.... document but i cant even get the apple symble up??? Any ideas? Also if I uninstall itunes do I need to back up all my tracks onto CD or will they stay in the itunes folder on my comp??? Please help as Im really annoyed and if its a major problem I will return the thing and buy a different product as never had issue with my mini at anytime!

'An Ipod has been detected . But it could not be identified properly. Please disconnect and reconnect the IPod. Then try again. If the problem presists, uninstall ITunes , then reinstall Itunes again.'
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

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