Wont recognize SIMM card

The iPhone will not recgnize the SIMM card. Went to AT&T and replaced the SIMM card.
Still no luck but placed it into the old Treo phone and it works fine. So we know the SIMM is good.
Placed it back in the iPhone and it still wont work. This is a pre-ordered phone via the internet.
1 800 myiphone could not help either. Anyone have any ideas???

What is the exact error message you see on the iPhone?
Have you tried to completely power down the iPhone (hold the power button down until you see the red slider -- then slide the red slider). Next, hook the iPhone up to iTunes on a computer with Internet access. Then be sure the phone powers on.

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