Wont turn on, plugged in, wont recognize simcard

my girlfriend's iphone4 wont turn on, and when it's plugged in, it will turn on but go into the "connect to itunes" screen and usable for emergency calls.
secondly, when pushing the info button on that screen, the imei/sim says "unknown"
the problem is, we are currently out of the country for at least another month, and her computer that holds her itunes is not within reach.
is it not recognizing the sim card? is it battery issue? hardware issue? will an apple store be able to take care of it without losing photos mostly, or do i need to wait til i go back to the states to go to an at&t store, thank you very much ahead of time

An Apple Store may be able to help, but first try using RecBoot and see if that will kick it out of recovery mode.
Basic troubleshooting steps.
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