Word 2000 hyperlinks don't work in .pdf created with Acrobat 9 Pro

I'm new to Adobe Forums, so please overlook the effrontery of my posting a query previously discussed. Perhaps someone can simply reply with a link to the prior discussion. I have installed Acrobat 9.2 Pro in 2 computers, one running XP64 Pro, the other XP32 Pro. Word 2000 is installed in both. All Word hyperlinks work fine, but after .pdf conversion using Acrobat 9.2 Pro, none of these work. In 'Preferences', I have navigated Convert to PDF > Microsoft Office Office Word > Edit Settings > Add Links to Adobe PDF File and confirmed that the Add Links feature is enabled. Having ascertained that this glitch is not specific to either XP64 or XP32 operating systems, I uninstalled Acrobat 9.2 Pro from the XP32 computer and reinstalled Acrobat 6.1 Pro. Then using the same Word 2000 document, I converted to .pdf using Acrobat 6.1 Pro, with no problems whatsoever. This looks like a serious bug in Acrobat 9 Pro, which the telephone support folks have acknowledged. Alas, they won't give me the tiniest clue how to resolve it, nor any workaround, but merely refer me to AdobeForums.com for help. I suspect a corrective patch or 'upgrade' will be forthcoming, but meanwhile, if anyone knows of a workaround, please enlighten me. Thanks. /rmbrown

Thank you, CtDave, for your speedy reply and for the 'Acrobat Technical Evangelist' knowledge base article. Word 2000 is one of Microsoft's masterpieces - by disabling 'autosave', the application is totally stable, does not require 'activation' by Microsoft. Acrobat 9 enables 'saving' of interactive .pdf forms, a most valuable feature and one much appreciated by anyone completiing such forms. There must be more to this issue than 'incompatibility', because I can create a test Word 2000 document, hyperlink a valid URL, convert to .pdf with Acrobat 9, and the hyperlink works fine in Acrobat 9. When I attempt to do this using a much more complex Word 2000 document, embedded with scores of hyperlinks, these links fail to work following conversion to .pdf with Acrobat 9, but work fine following conversion to .pdf with  Acrobat 6. I can then use Acrobat 9 to open the .pdf created with Acrobat 6, and successfully edit any of these fully functional hyperlinks using the 'Link tool'. I don't know who prepared the 'Acrobat Technical Evangelist' article (AF1908DCd01) - no credits were cited, and I'm far from certain that this authentically belongs to Adobe's knowledge base. So I appreciate your sharing this information with me, but I cannot say that my question has been definitively answered. If you have any further information or tips, please reply in this thread. /rmbrown

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