Word 2003 crashes when converting to a PDF in Acrobat 9.3.1

Question

OS                    :   Windows XP Pro SP3
Acrobat Version:   Acrobat Pro 9.3.1. 
M.S. Product     :  Word 2003
Not every file will crash Word 2003 when converting to a PDF using Acrobat Pro 9.3.1 but this particular file and some others will produce the following error:
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[ Error: syntaxerror; OffendingCommand: )  '$ $ $ &$   ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
The co-worker was receiving the same error in Adobe Acrobat Pro 9.0 before we updated her to AAP 9.1.3.
I have read some other threads similar to mine but none of them answer the question well enough to try anything listed there.  My co-worker can email me the Word file and I can print the file to my Adobe PDF printer just fine.  I have Acrobat Pro 7.0.
Can anyone give me help on the cause and or solution to this problem????

Answer 1

Hi,
- syntaxerror indicates the file contains unintelligible PostScript code.
Any discussion of postscript errors, seem to consistently point to:
http://kb2.adobe.com/cps/328/328515.html
A troubleshooting guide is down in the bottom third of the page.
Be well...