Word 2003 repeatedly stalling suddenly

I have Office 2003 for Mac and have had little problems with it. Earlier, in a different post, I had trouble emptying my trash and kept getting a "html" error. In so many words, it took several attempts to clear trash out. The blue bar took a long time to clear 175 documents. (see other post I made).
I didn't think the trash had anything important in it, but after that problem, Word will not work and now I am wondering. I open a document, make a couple of moves and the rainbow spinny thing just goes on and on and on.
I have to Force Quit each time. I re-booted. Excel works fine.
Is there a way to find out if a Word essential is missing? Is there a way to do a critical update or run some kind of repair utility or do I have to re-install?

Hi
Normal.dot location:
For XP: Click
Start -> Run ->In the Open box, type the following text, and then press
ENTER:
%userprofile%\Application Data\Microsoft\Templates
For vista/7 Click
Start -> In the Start Search box, type the following text, and then press
ENTER:
%userprofile%\appdata\roaming\microsoft\templates
This behavior may occur if the connection to the network location is lost during the time that your Office program is opening the file.
You can
refer to this KB article resolve this issue:
“An Office program is slow or may appear to stop responding (hang) when you open a file from a network location”
http://support.microsoft.com/kb/833041
Download Microsoft Fix it 50637:
Fix this problem
Important:
322756 How to back up and restore the registry in Windows
Also fix it by yourself, add the
EnableShellDataCaching value to the Microsoft Windows registry.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\Open Find
DWORD value:
EnableShellDataCaching
Value Data:
1
If you have install Office File Validation (OFV), you can follow this KB article resolve this issue.
“Excel 2003 Office File Validation (OFV) opens workbooks slower across the network”
http://support.microsoft.com/kb/2570623
Best regards
William Zhou
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Similar Messages

Word 2003

My Word 2003 is part of the Office 2003 that includes Internet Explorer and Outlook Express. This is installed on my PC even though I am connected to a network. When I attempt to "save" a file or "Access" another directory or file, in word
or outlook express, the system will freeze up for 30 - 45 seconds. If you click it enough time word will say "not responding". If you wait 30 - 45 seconds it will eventually find the file or the directory but if you click on a file inside that
directory...repeats. I have done the delete word data registry key and Word opens fine but if you go to save to a directory.....same .. I have tried repair on word and Office. I checked my computer and can access any directory or file
without delay. Only in Microsoft Office products (i.e. excel / word / outlook) will it lock up. It is like it can not find the directory. I tried to locate the normal.dot but can not find it. Does anyone have a clue as to
why this would suddenly happen?

Hi
Normal.dot location:
For XP: Click
Start -> Run ->In the Open box, type the following text, and then press
ENTER:
%userprofile%\Application Data\Microsoft\Templates
For vista/7 Click
Start -> In the Start Search box, type the following text, and then press
ENTER:
%userprofile%\appdata\roaming\microsoft\templates
This behavior may occur if the connection to the network location is lost during the time that your Office program is opening the file.
You can
refer to this KB article resolve this issue:
“An Office program is slow or may appear to stop responding (hang) when you open a file from a network location”
http://support.microsoft.com/kb/833041
Download Microsoft Fix it 50637:
Fix this problem
Important:
322756 How to back up and restore the registry in Windows
Also fix it by yourself, add the
EnableShellDataCaching value to the Microsoft Windows registry.
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\Open Find
DWORD value:
EnableShellDataCaching
Value Data:
1
If you have install Office File Validation (OFV), you can follow this KB article resolve this issue.
“Excel 2003 Office File Validation (OFV) opens workbooks slower across the network”
http://support.microsoft.com/kb/2570623
Best regards
William Zhou
Please remember to mark the replies as answers if they help and unmark them if they provide no help.

Error message when publishing to Word 2003 from Captivate v5.5

When trying to publish a project to Word 2003 that was created in Captivate v5.5, the author is getting the following message:
Publishing failed. Please ensure that MS Word is installed and that the document is not opened and repeat.
(Translated from German to English for this thread).
The author assures me they have Word 2003 installed, and the document is not open as it has not been created yet.
I tried it on my PC with v5.5 and Word 2003 and it worked OK for me.
Any ideas why it might not work for others ?
Noel

Hi Noel,
I assume you are not working on MAC, in case you are try (http://kb2.adobe.com/cps/902/cpsid_90224.html )
Can you do the following Test--
Launch MS word as an application in the background and then republish.
Open a New Dummy project and then try Publishing to Word.
Try exporting your text captuions to Word format and see if that is working or not?
Thanks,
Anjaneai

Word 2003 Document Won't Convert

Trying to convert a Word 2003 document with some graphics. Conversion process seems to stall mid-point. Waited 23 minutes and gave up. Suggestions? Thanks!
Susan

Hi Susan,
Thank you for your post.
Please try two things:
1. Make sure you have the most recent version of the Adobe Flash Player. You can download it here: http://get.adobe.com/flashplayer/
2. Try opening Acrobat.com and running CreatePDF in a different browser to see if that helps.
Let us know how this works for you! (It is certainly possible that the graphics are causing the stall, in which case we'll ask to see the document for further troubleshooting.)
Michelle

Paragraph Alignment and Justification different in Word 2003 and 2010

Hi all,
We are migrating some letter templates from word 2003 to word 2010 for our system and we found a alignment problem in word 2010 (actually, it is not a problem and I think the behavior in 2010 is correct)
In word 2003, the following paragraph alignment will display like this :
"To enjoy your membership in our service center, please remit a payment of US$
123456789.00 per annual"
In word 2010, the following paragraph alignment will show like this
"To enjoy your membership in our service center, please remit a payment of
US$ 123456789.00 per annual"
(US$ 123456789.00 is shown on same line in 2010 but US$ and dollar amount are not
on the same line in 2003)
Although I think the paragraph alignment in 2010 is more reasonable, I still want to achieve back
the look in 2003 such that we can easily to compare results.
As in one post that I asked help in this forum, one expert shows me that there is option to set back the layout
look behavior in 2003, I guess if there are some advance settings to achieve this?
Please kindly advise to me on this.
Thanks in advance for your help,
Ray

There is a difference, but it turns out to be a "2-factor" one. As far as I can tell, "enabling an 'east asian' language for editing" is the other factor. When you create
a document with such a language enabled, wrapping of currency amounts works differently in Windows Word 2007 and later. Once created, the problem seems to occur even on copies of Word that only have (say) English enabled.
In Word 2003, having such a language enabled for editing appears to make no difference.
Whether "enabling of an 'east asian' language is the cause of the problem described by the OP, or the only thing that will result in such a difference, I cannot tell.
Here, I tested roughly as follows:
a. back up normal.dot/normal.dotm
a. open Word 2010 and ensure only English is enabled as an editing language
b. create a new document
c. Type
" $ a"
(space, $, 10 spaces, "a", no quotation marks).
d. Type text + spaces before that, until the "a" wraps onto the next line.
e. save and close that
f. enable (say) one of the Chinese languages for editing.
g. restart Word
h. repeat (b)-(d). This time, I think you will see that the $, 10 spaces and the "a" wrap as a unit.
i. Save that.
j. disable the East Asian language again and restart Word. Open each document and see how the wrapping behaves.
Here, I happen to have Chinese enabled as one of the editing languages in my copy of Word 2003 and I do not see the "wrap as a unit" behaviour in that case, or in either
of the two .doc fiels saved from Word 2010.
Here, the behaviour appeared to be the same whether I used $, £ (UK pound sign) or the Yen character symbol, but not the Euro currency symbol.
I saved my test files (including some created in Word 2003) in 2007 XML format and tried to pin down the significant difference. Per-dcoument compatibility settings
didn't seem to be involved. Changing the w:eastAsia language attribute in the following element in the styles.xml file was enough to change the behaviour:
<w:styles><w:docDefaults><w:rPrDefault><w:rPr><w:lang ...
Peter Jamieson

Page numbers display as 5 of 1 and 2 of 2121 in a PDF that was created from a Word 2003 document

We merge several Word 2003 documents into 1 larger document that we then convert to PDF. The page numbers in the Word document display properly - 1 of 21, 2 of 21, 3 of 21, etc. We then convert that merged document to PDF by right-clicking the filename and choosing "Convert to Adobe PDF". For those of us with Adobe Acrobat Standard 8.1.3, the page numbers in the converted PDF file display as 1 of 1, 2 of 1, ... 21 of 1. Those with Acrobat Professional 8.1.3, they display as 1 of 21, 2 of 2121, 3 of 212121, etc., each page adding another total number of pages to the total. There is no change in the result if using v8.0.0 or 8.1.4 Does anyone have any ideas???

Unless you have a specific reason to upgrade to OFFICE 2007, I would not recommend it. I hate it -- have it on two computers. I have had problems creating PDFs reliably from WORD 2007 and PPT 2007, at least with graphics. The conversion seems to want to split graphics up into several parts rather than leave it as one. It does not happen with WORD 2003 and so assume this is some sort of issue with OFFICE 2007. You can get the graphics fine if you use the MS plugin for PDF creation, but then you have to deal with the MS version of a PDF. If you want to try it on one computer in your office, I would do that before you make the change. However, if what you have meets the need, then why change unless there are specific items that you are looking for and don't have.
OK, that is my opinion. I am sure there are counter arguments. If I had the preference on my newer machines, I would have OFFICE 2003. Bill

Why is my spell checker not working in a document using Word 2003

I have a word document in Word 2003 . I was altering it and noticed that from page 3 to 6 the spell checker does not work.
I transferred the pages into another another file still didn't work . Just copied a paragraph still didn't work. So I then started typing the rest of the document into another file and straight away it underlined my spelling mistakes in red.
So why not in these few pages of my document.
This is a paragraph from the pages below. I altered some words deliberately to see if my Word 2003 would pick them up. It didn't.
The landlord shall be entitiled to pursue the tenant for any reasonable costs incurred as a result of the tenant’s faulure to pay rent including but not limited to any charges for returned cheques or any reasonable costs incurred
in pursuing the tenant for payment of unpaid rent.
But when I put it in here it does pick them up. So it is something I have done .

Hi,
According to your description, this issue is more related to Word. The Word IT Pro Discussions forum is a better place for word questions, we will move it there for you.
Regards
Starain
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Importing Word 2003 Docs into RH7 project

We currently have RH7 (7.02.001) and use Word 2003. However, we have some groups that are using Window 7. When we try to import a Windows 7 document (.docx) there is no option on the import screen to select a .docx file. Do we need to upgrade to RH8? Is there a workaround in RH (other than saving the .docx as .doc)?

Hi,
In 7.0.3, you can import .doc and .docx. File | Import | Word document.
Greet,
Willam

I am not able to find Template Builder in MS Word 2003

Hi All,
we have installed MS Word 2003 Ver in our work station for BI Publihser Reports, but i am not able to find the template builder in the Menu bar.
i was try to add in tool -> Template and add-Ins also, but still i dint get the template builder in top menu's.
Any one can help me on this.
Thanks in advance.
Regards,
Loganthan

Hi,
Did you installed BI Publisher first? usually we installed MS Word first then BI Publisher then it appears in the top bar.
HTH,
Vikas

Word 2003 crashes when converting to a PDF in Acrobat 9.3.1

OS                    :   Windows XP Pro SP3
Acrobat Version:   Acrobat Pro 9.3.1.
M.S. Product     : Word 2003
Not every file will crash Word 2003 when converting to a PDF using Acrobat Pro 9.3.1 but this particular file and some others will produce the following error:
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[ Error: syntaxerror; OffendingCommand: ) '$ $ $ &$   ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
The co-worker was receiving the same error in Adobe Acrobat Pro 9.0 before we updated her to AAP 9.1.3.
I have read some other threads similar to mine but none of them answer the question well enough to try anything listed there. My co-worker can email me the Word file and I can print the file to my Adobe PDF printer just fine. I have Acrobat Pro 7.0.
Can anyone give me help on the cause and or solution to this problem????

Hi,
- syntaxerror indicates the file contains unintelligible PostScript code.
Any discussion of postscript errors, seem to consistently point to:
http://kb2.adobe.com/cps/328/328515.html
A troubleshooting guide is down in the bottom third of the page.
Be well...

RoboHELP 6 Crashes When Importing Word 2003 File

Discovered this today by accident (after modifying a Word
2003 file that I was previously able to import to "test" Help files
using both RH HTML and RH for Word (both V6) and thought I'd report
it because it appears to be a bug:
If you select the following option in the Word file that you
are importing, RoboHelp will crash during the import:
Tools, Options, General tab, Web Options, Files tab,
Organize supporting files in a folder
When you do the Import Word file action from RoboHelp, it
starts the import then issues a Microsoft C++ Debug Library message
box that says:
Debug Error!
Program: C:\Program Files\Adobe\RoboHelp
6.0\RoboHTML\RoboHTML.exe
abnormal program termination
(Press Retry to debug the application)
Abort Retry Ignore
Doesn't matter what you select. RoboHELP crashes and the Word
file is not imported.
Wanted to report this here in case someone else runs into
this. It cost me a lot of time today.
KC

Hi Peter
Thank you for the suggestion. I created a new project, new
folders, imported the files a few at a time & compiled it each
time (with one build tag in it) and found that only two files made
it crash. On the one file, I removed the tables (which had no
merged cells) from the project and it worked. The other file was
removed completly and I will re-do that page.
I then opened my current project (with all links &
pictures etc TOC working) and imported the changed file and removed
the other file and wala....I have a useable project.
The project was on our own software so unfortunately I would
not be able to share it.
Being a relativley new (1.5 yrs) user, I find running into
bugs are brutal....Thanks for all your help.

How to save edit settings under preferrences to use when creating or printing a PDF from word 2003 Windows PC 8.1

I have tried to save my PDF settings after editing them, but when I go to "Print" to PDF and check the settings I keep getting Standard default settings.
There is no Adobe PDF listed as a file heading to change conversion settings on my Word screen.
I have tried to create a PDF by open file through the Adobe application and also by trying to print through the Word application with document open and using Adobe PDF as the printer driver.I have changed or edited the settings but they do not appear as an option to select, just the standard default settings.
I have been able to save my setting as a Adobe PDF job options, but can't access them or use them when it comes time to convert to PDF.
Any help would be appreciated. Thanks

I have apprached it 3 different ways:
- by opening acrobat and going to preferrences, clining on convert to PDf
- Microsoft Word, then changes each section of the edit settings, ie
general, fonts, images, etc make the cahneges then hit OK, at this point I
get a save as option rather than a save. It saves my changes as a PDF, but I
am not able to access it when I go to make the PDF.
- I also have tried to print PDF from Word and got to properties to make
the changs with the same results as above.
- Then I tried yur suggestion and went to the printer in the control panel
and had the same results.
I am using mircosoft word 2003 which has been compatable with my windows 8.1
I think the problem may be I am using a "trial" version of Adobe Acrotbat DC
2105 version. It must not belettingme save the setting changes.But this
shouldnot be if they want me to really experience the full effects of the
program.
I appreciate your help, thanks

Help file fails to generate RoboHelp 7 and Word 2003

Hello, I am back again with a new struggle. I am creating a WinHelp4 file for an older application using Word 2003 and Robohelp 7. There are several different results regardless of whether I make updates, corrections, add jumps, change Topic IDs or do nothing when I click on generate:
1. sometimes it generates and works perfectly, just not very often, usually between 8 and 805am ET.
2. sometime it will generate an error: Failed to compile
3. another error: filename.rtf does not exist, but it is there in the folder
4. generates a Warning, but I don't know what the warning is as it does not show it
5. generates a blank Help with only a single glossary definition
6. not enough memory ( 1 gb is available)
7. corrupted file, rerun and it works...sometimes
I have:
1. Started over
2. Rebooted
3. Uninstalled and reinstalled RoboHelp 7 and all updates
4. Tried adding one item (jump, new topic, changed topic, updates to TOC, renamed anything) at a time and then generated file
5. Create an html from Word...I know silly but it worked some of the time.
I feel like there must be a setting error I missing or something hidden that I need to remove. There is something or a very big bug! I can't find anything and RoboHelp 7, Word 2003 and creating Winhelp4 files have been fine the last 2 months...now...not so fine.
Please help! I am so close to finished!
Thanks,
and if this isn't enough, I cannot generate a print to PDF either, but used to!

I wish I could try on a different PC. This is a government facility and that is not an option. There are only 2 of us who have RH and I think the other person may have left last week...what luck!
As far as anything else running, that is possible....I may try disconnecting the network and see if it will work...that should check it, right?
Background resources are very probable as their are virus scanners and who knows what else...my rights are very limited, no Admin rights to the machine.
It just amazes me that it has worked and now at the very final stage and updates it will not. I am in early when it usually works, 745a ET and it failed. These are the error messages and I usually get this type:
Warning - HC4004: datcap.rtf is not an RTF (Rich Text Format) file.
Warning - HC4009: The Topic ID "Data_Capture_Operations" specified in the Project files as the Default Topic does not exist.
What is odd, is they are both there and have worked consistently up until this recent failure....cannot complile.
I know this is long, but here is the notpad error:
Starting compilation...
WinHelp preprocessor 7.01.002
Compiling C:\Documents and Settings\jkmalone1\My Documents\My RoboHelp Projects\CRS On Line Help Individual\DATCAP\!SSL!\WinHelp_4\DATCAP.hlp ...
Preparing to create WinHelp...
Clearing output folder...
Filtering out conditional text...
Processing DATCAP.rtf...
Processing DATCAP.rtf...
Removing watermarks...
Processing DATCAP.rtf...
Collecting Topics' Information...
Processing DATCAP.rtf...
Removing broken jumps...
Finished preparing in 4 sec(s)
Generating WinHelp system...Microsoft (R) Help Compiler
HCRTF 4.03.0002
Copyright (c) Microsoft Corp 1990 - 1995. All rights reserved.
Datcap.hpj
HC4004: Warning:
datcap.rtf is not an RTF (Rich Text Format) file.
HC4009: Warning:
The Topic ID "Data_Capture_Operations" specified in the Project files as the Default Topic does not exist.
3 Topics
0 Jumps
0 Keywords
0 Bitmaps
Created C:\DOCUME~1\jkmalone1\Local Settings\Temp\RHTemp12\Datcap.hlp, 13,205 bytes
Compile time: 0 minutes, 0 seconds
0 notes, 2 warnings
Finished compiling WinHelp in 6 sec(s)
Compilation complete.
WinHelp (WinHelp 4) was built successfully:
C:\Documents and Settings\jkmalone1\My Documents\My RoboHelp Proj
There has to be something causing this...it ran quickly this am but failed with the above Warning errors. The file is not successful although it built a sort of Help...one definition of one word....and nothing else.
Suggestions:
Thank you for taking an interest...this has me so puzzled.

I can't create pdf files from word 2003 files in acrobat 9 pro any more

Until recently, i was able to make pdf files from word 2003 documents using the "create pdf from file" in acrobat 9 pro. Combining several word documents into 1 pdf was also a piece of cake.
Now, this doesn't work any longer. If i want to select the files, office 2003 files are no longer listed in the supported file formats.
See the picture below

Try running a Repair Installation on Acrobat (via the Help menu).

Printing microsoft word 2003 document and pdf created from the document are different

I created a microsoft word 2003 document with jpg pictures and printed it on my HP Inkjet printer. I then created a pdf by saving as a pdf from the microsoft word 2003 document. The settings for images were 300 dpi and zip compression. The pdf file created was ~3 MB whereas the word document was ~250 KB. It looked fine on the screen but when I printed it the jpg pictures from the pdf were very dark and not very desirable. When I printed it on my HP Color laser 2600n printer I couldn't see the difference in the jpg pictures.
I am creating the pdf files to send to the online publisher lulu.com to print. I have used the settings to create the pdf they recommend from their website; however they aren't real clear in the information they give for the recommended settings.
My question is why would the print out be so awful using the HP Color Ink Jet printer since it is very good for printing pictures?

There are many reasons, but most revolve around the color space and coding for the colors. Acrobat uses 8 bit RGB.

Word 2003 repeatedly stalling suddenly

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