Word 2004 corrupts Mail and hard drive

I believe that Word 2004 is corrupting my mail accounts as well as my hard drive. Here is the senario: Mail is up and running, you click on Word and the spinning rainbow ball comes up and locks up the computer so that you have to manually shut the computer down. Upon restarting the computer Mail deletes our ATT mail accounts but automatically installs our .mac mail account which was previously not set up in Mail. Next when I try to access Word the computer freezes and I must manually shut the computer down again and upon startup only the gray screen with the Apple logo is as far as the computer goes. Next I insert the Leopard installation disk and using Disk Utility I perform "Verify Disk" but get this error message "Incorrect number of thread records". Repair disk is unable to fix error so I must erase the hard drive and reinstall Leopard. Luckily Time Machine has worked great. I am wondering if anyone has had such severe problems using Word with Leopard? My version of Word and Excel worked fine before the Leopard installation. Thanks for any input.

Typically, yes. Erasing the drive should "fix" a directory problem simply because the directory is what gets erased. If you really want to insure complete obliteration of all data on the drive, you need to "overwrite" the drive. Disk Utility provides a way to do this by selecting the "Write zeros" option which completely overwrites the drive with (what else?) zeros. I am a true believer in this because, even though it's supposed to be technically impossible, I have had experiences in which a "fresh" installation had settings already "in place" that could only have come from existing data on a supposedly erased drive. So anytime I get to the point where I need to completely erase a drive, I always use the write zeros option.

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[email protected]

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Word 2004 corrupts Mail and hard drive

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