Word 2007 Corrupt Document Recovery

Hi All,
I might be a little off topic in this category but am hoping you can help or point me in the right direction, i have a corrupt .doc document, basically it was a doc i resumed working on which was launched off a usb hdd, midway through the document i accidentally unplugged the hdd.
After plugging it back in i tried to relaunch the document in the hope of just starting from where i originally resumed, however the text has now converted into all sorts of code which cannot be translated into English, i tried all the other MS docs explaining how to launch and repair the document to no avail,
Can anyone please point me in the right direction? =(
Thanks in advance.
Ovi.

Did you use MS Word's "Open and Repair" function to open those corrupted .docx files? If files are really very crucial and severely corrupted, then you have to buy a third-party application. This is the only way to recover those files as there's
no freeware, as far as I think. I have also faced the similar situation of corruption in some of Word .docx files. I tried
Word Repair Toolbox software to repair my corrupt .docx files.
You may know more at
http://www.word.repairtoolbox.com/

Similar Messages

Possible to compare Word 2007 XML documents?

I am trying to compare two word 2007 XML documents (.doc) using XMLUnit but I keep getting an assertion fail on the CDATA fields:
org.custommonkey.xmlunit.Diff [different] Expected text value '28/05/2009 22.50' but was '27/05/2009 15.02'This are the corresponding parts of the word xml files that differ:
     <w:t><![CDATA[28/05/2009 22.50]]></w:t>
<w:t><![CDATA[27/05/2009 15.02]]></w:t>
I have tried to enable:
    XMLUnit.setIgnoreDiffBetweenTextAndCDATA(true);But it still treats the sections as differences. When I compare the two files I have tried:
// test 1
    InputSource xml1 = new InputSource("c:\\test\\actual.xml");
    InputSource xml2 = new InputSource("c:\\test\\expected.xml");
    Diff myDiff = new Diff(xml1, xml2);
     myDiff.overrideElementQualifier(new RecursiveElementNameAndTextQualifier() );
     assertXMLEqual("Not similar", myDiff, true);
// test 2
    assertXMLEqual(expectedOutPutFileAsString, actualOutPutFileAsString);But the assertion fails in both cases.
Is it even possible to compare two word 2007 files like this?

Telling someone that they can convert a Powerpoint to PDF and send that to their phone is NOT a "third party hack."
Which BTW is what you want to do because it will preserve all the pagination, orientation, resolution, etc, all in one nice tidy file. And, (if you email it to your phone through an IMAP enabled mail server like GMail) you can then forward the PDF file directly from the iPhone to someone else.

Graphic produced in Word 2007 corrupted in Reader 9 but OK in Reader 8

I have printed a document in Word 2007 containing an embedded Visio diagram (insert object from file)..
In Reader 9 the picture is corrupted though it is OK in Reader 8. It is as though the picture is marked out in rectangles and the corners of the rectangles shaded in.
I have tried with an embedded picture and the result is the same. I have also tried with Word 2010 and it is the same too.
I even tried a freeware PDF printer driver instead of 'Save As' from Word, and the image is OK in both Reader 8 and Reader 9.
I really need to use Word standard facilities! Can anyone help?

I even tried a freeware PDF printer driver instead of 'Save As' from
Word, and the image is OK in both Reader 8 and Reader
9.
Looks like a problem of Microsoft.

Can't open Word 2007 (.docx) document on my Mac

I have Microsoft Office 2003 (which I purchased) on my Mac. I am unable to open a document that was emailed to me - it is a .docx file (Word 2007 on a PC). What is going on? Is there an update/download I need? I called Apple Support and they were totally stumped. What have those idiots at Microsoft done now? Are you telling me a document created in Word 2007 can't be opened in Word 2003? That is absurd. Is there even an update for Mac users who use Office 2003?

Please search the discussions before posting, as this question has been asked and answered many times already, and you could have answered your own question and saved you the time of waiting for a response.
Until Microsoft releases the file converters for Office 2004, you'll need to tell whoever saved the file to re-save it in an Office 2003 or older format.

Using 'save as' in word 2007 corrupts a field in rtf template

I am working on a cheque template using Word plug-in (Word 2007).
I have created a number of fields to display the micr line. Examples of 3 of these fields are below. I am using micr mt font 12pt to display the micr line.
<?if@inlines:PaymentAmount/Currency/Code='CAD'?>
<?xdofx:'C' || lpad(PaymentNumber/CheckNumber,8,'0') || 'C'?>
<?end if?>
In most cases, if I make a change to the template and preview as pdf (which automatically triggers a save), the output of the micr line is fine.
If I make a word only change (i.e add a carriage return) or if I use 'save as' (i.e. when I am making a back-up of the template with a different name) and preview using pdf, the Micr line does not display properly. Instead of the micr line, I see the text from the field itself (i.e. <?end if?>) displayed in micr mt font which means a bunch of boxes and other strange characters.
It isn't just the preview output that is broken. If I generate and compare the actual xsl-fo stylesheet, there is a section missing in the broken version, and it is replaced by the strange characters.
If I go in and re-enter the code into the fields, everything is fine again until I save using 'save as' or preview after a minor 'word only' type change such as a carriage return.
Has anyone else experienced this?
Thanks,
Tam

This does not sound right.
I highly recommend you to report this to Oracle Support (open a SR).
Include:
- The product version (5 digit number)
- Include steps how to reproduce the issue (if possible with screenshots)
- Include example (either RTF and XML file and steps to reproduce).
Give no excuses to Oracle Support to come back with a vague answer
it seems you have found a bug.
cheers
Jorge

Corrupted document recovery of previous

Hi I have a corrupted Word 2004 document. Is it possible to recover a previously saved version although I have not used a different file name?Thanks.
iMac Mac OS X (10.4.8)

I would seriously doubt that you could recover the file if it is saved with the same name without some very expensive help from a company like Drive Savers. Even then it sould be doubtful as the old file was overwritten and the information in it changed when you saved it.

Word 2003 inconsistent document recovery behaviour

I have a document that I have discovered (using the Open and Repair feature in word 2003) has an Internal Data Integrity (Type 4) error (whatever that is).
On some machines (all running the same version of Word 2003, with SP3 and no other patches) the document opens from explorer fine, on others it causes Word to hang indefinitely at 100% CPU Usage.
I can however use Open and Repair on any of the machines ( those that hang or those that don't and this works fine) but what I want to know is this:
How come some machines can open it and auto repair it without any user intervention, when others that are exactly the same cant?
These PCs are all built from a standard image and Office is installed on them from an SCCM package... so they should all be identical.
Also, does anyone have any idea what "Internal Data Integrity (Type 4) 1 error" really means, or how I can go about looking at the data behind the document to pinpoint the source of that message?
Background info: The document is generated by a mail merge process run from a machine using office 2007 that is saving the generated docs as 2003 format. The template is a .dot file that I believe was originally created in office 97. I believe the
template is the cause of the Data Integrity error and I have recommended a new one be created. This doesn't help to explain why Word 2003 hangs when opening the files on one machine and not other though.

Hi,
Microsoft Word automatically uses the Open and Repair feature if Word detects a problem with a document when you open it.
If you can identify the document is a damaged file, please refer to this link troubleshoot damaged word document:
http://support.microsoft.com/kb/826864
If not, please troubleshoot problems that occur when you start or use Word 2003 refer to this link:
http://support.microsoft.com/kb/820919
Note: A good way to create a new template test if it helps.
For error message:" Microsoft Data Integrity (Type 4) 1", please read this article:
http://support.microsoft.com/kb/286821
Best regards.
William Zhou
TechNet Community Support

I blog on TypePad using Word 2007 and documents freeze when I'm looking at them in Windows explorer; why do I get the error message that Mozilla is looking for a script?

I have now had two error messages - the first one looked for this script: Script: resource://gre/modules/XPCOMUtils.jsm:258. The second one (today) looked for Script: resource://gre/components/nsPrompter.js:68.
I have reset my word template, also reset word registry for data and options (as per Microsoft's help pages) for both those 'fixes' there was an initial improvement, but the problem happened again after I reposted on my blog today and then went to Windows explorer to view my files. It seems to 'seize' as I select a file, so that the preview does not appear (for up to 15-20mins).
I see on the internet using the second script as a search just now that one other has had a similar problem and one also since Mozilla 4 upgrade. My problems have also been pretty much since I upgraded.
It happens (apart from my fixes) every time I go to look at a word document via Windows explorer. Excel files are less affected.
One web suggestion is to clear the cache, but I am hesitant to lose all my passwords unless I have to.

I still have the problem although I uninstalled Mozilla (clearing the cache didn't work and neither did Word diagnostics), so have ended up thinking it could be Norton (the manual update worked x1) or Windows. Today I found an answer: disable the preview pane in Windows Explorer - there's a history of problems with this view.

Word 2007 document presented without editing notes in wors 2013 pro plus

hi,
A word 2007 edited document which contains editing notes such as specific words in a sentance that are crossed and then the editor inserted his or her words to replace the words that were crossed.
when trying to open the document in word 2007 all is well and the edited document appears with all the editing notes and replaced words.
when opening the same document in word 2013 olny the replaced words appear in each place with no sign on the crossed out words.
is there any way to make word 2013 display the document as in Word 2007 (i.e. with both the crossed words and the words that are written right after those crossed words)?
THX

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks
George Zhao
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "[email protected]"

Word 2007: Error when saving file that contains equations

Using Microsoft Word 2007, version 12.0.6425.1000 with Service Pack 2
I am a High School Math teacher, and when working on a document that contains a number of math equations. When I try to save the document, Word refuses to save. It displays the following error: "A file error has occurred. <filename>. OK",
and I am unable to save the file.
Reading the forum, I have found this to be a very common issue going back to 2009, but I have not seen a definitive solution or patch.
I have found a workaround:
Creat a new document
Copy and paste from the corrupted doc each page, saving the new document after each page
Until I hit the error, then I know the page that has the issue, and can usually narrow it down to a specific math equation. Nothing fancy just some basic math.
Manually rewrite the equation in the new document and it will successfully save.
But the issue has been occurring more and more frequently now and it is becoming very frustrating. Any help would be greatly appreciated!

There has been a long time known issue with the equation editor. it causes document corruption by "losing" XML tags.
Apparently fixes for some causes of these problems have been rolled out in Windows updates. But the problem still exists. You've got it easy. A lot of people running into this problem are students working on documents, like a thesis, that is on a short
deadline ...
One identified cause of these problems is editing equations
after you created them. DON'T DO THAT!
If you have to change an existing equation, create a new correct one and delete the old one.
Simpler fix. Don't use Word (or Office) for creating equations. Find some other product, like a pencil.
Over in the "Answers" forum there are a couple volunteers, Tony Jollans and Jeeped
, who have been manually fixing this type of error if you post a new question or add a reply to one of the ongoing discussions on this issue.
Sorry.
If you want to invest the time to figure out what your error looks like you may be able to come up with a fix other than copy /paste method.
Can't open Word File because of end tag/start tag mismatch error... XML Tag
- XML Error – Fix It tool - “The name in the end tag of the element must match the element type in the start tag”
This error is caused when Word either “forgets” to write an XML tag, or writes them in the wrong order.
Tony Jolans was the first person that I heard of with home made tool to fix the problem. Now MS has released a Fix It for one specific variation of the problem.
If the tools don’t fix your problem, the file will have to be fixed manually, repairing the tag order.
The Fix It article notes that the document is still in a fragile state. You have to do some addition fixing to avoid repeats of the problem.
https://blogs.technet.com/b/wordonenotesupport/archive/2011/03/24/error-when-opening-a-word-2007-or-2010-document.aspx
http://support.microsoft.com/kb/2528942- FIX IT
This fix it will work for one specific tag error where there are equations and graphics in the same paragraph AND Office 2010 SP1 has not been applied.
Preventative suggestions
<snip Jeeped>
I don't think that anyone can completely stop editing equations, but pre-planning them should avoid unnecessary edits.
While I have no concrete, reproducible evidence that editing equations is a cause, I have made these empirical observations:
I cannot state precisely what many of the DOCX XML tags do, but basic XML syntax rules would suggest that code like:   <m:oMath><m:e><m:ctrlPr/></m:e></m:oMath>
... does nothing at all since it closes everything it opens and offers no content. It looks to me that this is a result of deleting one or more characters from an equation.
While Word 2010 reports these as a problem at: Line: 2 Column: 0 ... Word 2007 will still report the actual position, e.g.:
Line: 2 Column: 2726981 I keep a copy of Word 2007 side-by-side Word 2010 for no other purpose. It's the only Office 2007 program on my computer. This seems like it is actually a step backwards from a resolution since Word 2010 no longer seems
to be able to parse its own error.
Whether the syntax is truly useless and non-effective for any intent or purpose is actually beside the point. The syntax passes conformity tests and the DOCX
should launch. Why an 85 page document is 'broken' due to a few empty XML formatting tags while retaining legal syntax structure is beyond me.
I try to pass along the area that the problem was in and several times people have remarked that the area I report was the place they were last making modifications/deletions to equations (not additions) when the no-load corruption
occurred.
When no indication from the OP is offered on what was worked on last, the Line: 2 Column: 0 corruption often comes within a formula at the very end of the unfinished Word/Document.xml file and it may be inferred
that this was the last place being worked upon.
The corrupt DOCX files I've worked on are very commonly at the last stages of development with a large complex document. While there couldn't be a worse time for a corruption to appear, it would seem that small edits to existing content are causing
it and not large scale new content generation.
Not one of these points is a definitive 'smoking gun', but put together they seem to indicate
formula editing and not formula writing as a cause for the Line: 2 Column: 0 corruption. If it looks like a duck and quacks like a duck, it is most often a duck.
</snip>
Copy “True Autosave Macros for Office” to this place in reply
Let me fix it myself
If you are familiar with editing XML, you can try to fix the problem yourself by correcting the sequence of the mismatched oMath tags in the document. See the following example:
Incorrect tags:
<mc:AlternateContent>
<mc:Choice Requires=”wps”>
<m:oMath>
</mc:AlternateContent>
</m:oMath>
Correct tags:
<m:oMath>
<mc:AlternateContent>
<mc:Choice Requires=”wps”>
</mc:AlternateContent>
</m:oMath>
Note: You will have to use an application such as Notepad to edit the XML.
Manual Technique
<snip> A DOCX document is actually a .ZIP file that contains many internal components. There is an internal folder called word which will always contain a document.xml file. This file is the basis of the document's layout
and content.
Assuming that the DOCX archive structure has not been corrupted, it can be opened in an archive utility. I use
WinRAR for this. Once opened in
WinRAR, you can drill down into the
word folder and see the document.xml file. I use
Notepad++ as a text editing tool and have the .xml file extension associated with this program so i can simply double-click
document.xml in WinRAR to open an editing session.
Notepad++ has cursor positioning in the right-hand side of the status bar and finding the position of the error (supplied by a failed open in Word) is pretty straightforward. I look for empty formatting
tags first and only remove content if removing empty tags does not allow the document to be opened. I try to note existing content in the area that I make modifications in order that I can supply position reference information to the owner of the DOCX.
When editing, I assume the philosophy that kess is more. My target is to get the document to open in Word with as little modification as possible and let the original owner of the DOCX make any necessary adjustments.
I should mention that after making a change to word/document.xml you need to save it in
Notepad++ then go to
WinRAR and acknowledge that you want to update the file in the DOCX archive. Once the archive is updated, you can attempt to open the DOCX in Word to see if your efforts are successful.
WinRAR
Notepad++
</snip>
Further Fixes
The Fix it solution in this article should let you recover your Word document. However, the symptoms will reappear when you make any further edits to the document unless the core problem in the structure of the document is resolved.
To try to correct the core problem, follow one of these workarounds:
Install Office 2010 Service Pack 1
Office 2010 Service Pack 1 resolves this issue for new files. It will also prevent the problem from recurring with any files that were recovered with the Fix it solution in this article.
To download Office 2010 Service Pack 1, follow the steps provided in this Microsoft knowledge base article:
2460049 - Description of Office 2010 SP1
Grouping Objects
The steps provided work best under Word 2010:
After you open the recovered document, turn on the Selection pane. This can be found in the
Home tab of the ribbon. The editing group of the
Home tab has a dropdown button named Select.
Click the Select button, and then click
Selection Pane...
Press the Ctrl button on your keyboard and then click each text box in the selection pane.
Click the Group button under the Format tab. This will group all the objects together.
As soon as you have all objects grouped on each page, save the document under a new name.
Save the document in the .RTF file format
The steps provided work for both Word 2007 and Word 2010:
After you open the recovered document, click File and select
Save (for Word 2007 click the Office button and select
Save As)
In the Save As dialog box, click "Save as type:" dropdown and select
Rich Text format (*.rtf).
Click Save.
Click to view this
blog for more information about this issue.
Bonus tip: Win7 Win8 Math Equation Input Panel / Math input Panel
http://www.lytebyte.com/2009/07/24/guide-to-math-input-panel-in-windows-7/
http://www.7tutorials.com/windows-7s-tablet-input-panel-text-entry-and-handwriting-recognition
http://www.7tutorials.com/training-tablet-input-panel-work-even-better
http://www.7tutorials.com/do-math-easy-way-math-input-panel
Not an answer to the problem, just a bonus that may make it easier to input formula’s in Win7.
Here’s another one of those didn’t-know-it-existed-until-I-clicked-it-by-accident tools in Win7. It’s called the
Math Input Panel.
To access it, simply click Start, and in the Search Box that appears above, type in
Math Input Panel.
The Window should look like this:
Let the fine folks at Microsoft explain what it’s used for:
“Math Input Panel uses the math recognizer that’s built into Win7 to recognize handwritten math expressions. You can then insert the recognized math into a word-processing or computational program. “
Tony Jolan’s Automatic Fix
Download http://www.wordarticles.com/temp/Rebuilder.dotm Microsoft Office Word Macro-Enabled Template (.dotm) and open it.
Click Options button on the Security warning and select Enable this content.
Click the Broken Documents tab at the far right of the ribbon.
Click the Rebuild button in the left-hand side
Locate and open your corrupt document in the file open dialog.
That's it. The process will repair your document if possible and create a new document with (Rebuilt)
appended to the filename. Be patient as it may take a few minutes. If a repair is not possible, you can then post to a public file area and someone here can attempt a manual repair.
Manual Fix
XML Maker V1.1 is free. It will allow you to open the document.xml file and edit it. It also marks errors and warnings.
I just didn’t have much luck working with it.
A poster used XML Maker V2.1 (US$125, 30day free trial, enough for average person to fix a file)
Notepad ++ is a good, free editor for this type of task
Make a copy of the file
Rename the copy from DOCX to ZIP
Open … .ZIP/word/document.xml in notepad
Copy the contents of the file to clipboard
Open Word
Paste a copy of the copied XML into Word
(optional) the XML is one long string too hard to read, you can replace some tags, with that tag plus a para mark to break up the text to make it more people readable.
Open an XML validator, ie this site on the internet:
http://www.w3schools.com/xml/xml_validator.asp
Paste another copy of the XML into the “Syntax Check Your XML” input window
Click on “validate” button
Copy the missing tag, ie </mc:Fallback> (yours will be different)
Return to word Find: mc:Fallback> (without the </ so you find both open and closing tags).
Repeat find until you hit 2 open tags in a row. Then you just have to figure out where to put the closing tag between them.
Look for other tags before and after a proper closing tag so you can match the problem area to a good area.
Discussion by many affected people, a couple in discussions are also fixing problem if Tony’s fix doesn’t work
http://social.answers.microsoft.com/Forums/en-US/wordcreate/thread/581159d0-9ebc-4522-b30c-53e33e8268e1
Document Recovery
http://www.wordarticles.com/Shorts/Corruption/Formats.php
This page has the most readable description of Word file structures, DOC and DOCX, I have seen so far
The logical structure of a Word 97‑2003 format document is one of a series of elements arranged in a hierarchy, much like a mini file system. As an example, here is the structure of a simple Word 97‑2003 (.doc) format document:
MyDocument.doc
1Table
*CompObj
Word Document
*SummaryInformation
*DocumentSummaryInformation
The physical structure of the complete file bears little relation to the logical structure; it is, again, of a proprietary design, a compound, or structured storage, file. Briefly, and loosely, the separate logical elements of the file are broken up into
blocks; these blocks are treated as individual units, which units are then organised without regard for their logical arrangement, and catalogued, catalogue and organisation detail being held alongside the blocks themselves, to enable recombination into logical
components when necessary.
Just to give you a flavour, here are some views of three small parts of such a document, viewed in a hex editor:
Views of a Word 97-2003 format Document
The logical structure of a Word 2007 format document is one of a series of elements arranged in a hierarchy, much like a mini file system. As an example, here is the structure of a simple Word 2007 (.docx) format:
MyDocument.docx
_rels
rels
docProps
app.xml
core.xml
word
_rels
document.xml.rels
theme
theme1.xml
document.xml
settings.xml
fontTable.xml
webSettings.xml
styles.xml
[Content_Types].xml
As briefly as before, the [Content_Types] file and the _rels folders, along with the subordinate files therein, contain information about the logical structure, and the two files in the docProps folder contain much the same as the two Information files
in the old format. The document.xml element within the word folder holds the bulk of the document content and the other files within that same folder hold formatting details.
So, you might say, the internal structure of a document has changed a little, so what? There are, however, other changes that make a bigger difference. The first is that, although both logical formats are conceptually similar, they are wrapped up in
completely different ways to make a single file. Instead of the proprietary physical structure used for Word 97‑2003 format documents, a fairly standard, and open, Zip Archive format is used for Word 2007 format documents. The second change is that instead
of using obscure binary codes, everything in Word 2007 format documents, well almost everything, is held in XML format.
All data held as XML? In a standard Zip Package? It should be much easier to work with, then? Judge for yourself; here are some views of parts of a Word 2007 format document taken from a hex editor:
Views of a Word 2007 format Document
FreeFileViewer – reads 100+ text, Office, audio, video format file types – Can open some XML tag error files
http://www.freefileviewer.com/formats.html
Can't open Word file due to undeclared prefix, Location: Part: /word/document.xml, Line:91, Column: 49921
The most likely cause of your particular problem is that you are missing a
schema prefix reference within the opening <document ...> XML tag (usually the second one). Different
schema references are required for various types of specialty content. Here is a sample opening <document ...> tag with a large number of various schema prefix codes. If I remove one or two of these, i can reproduce
your error message.
<w:document xmlns:ve="http://schemas.openxmlformats.org/markup-compatibility/2006" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:r="http://schemas.openxmlformats.org/officeDocument/2006/relationships" xmlns:m="http://schemas.openxmlformats.org/officeDocument/2006/math"
xmlns:v="urn:schemas-microsoft-com:vml" xmlns:wp="http://schemas.openxmlformats.org/drawingml/2006/wordprocessingDrawing" xmlns:w10="urn:schemas-microsoft-com:office:word" xmlns:w="http://schemas.openxmlformats.org/wordprocessingml/2006/main" xmlns:wne="http://schemas.microsoft.com/office/word/2006/wordml">
It's impossible to blindly say exactly what you are missing but if you post an unadulterated copy of your document to a public file area (as noted above) and post the location back here, someone may be able to help. If you are going to go this route, send
a copy that has not already been subjected to repair attempts.
FWIW, while it may be hard to determine exactly which schema you may be missing, I do not believe that having extras causes any problems.
BTW, you don't actually have to rename the DOCX file extension if you have an archiving program. I use WinRAR and simply
<right-click>, Open With... to expose the archive.

Can Screen Tips be output as Alt Text from RH HTML to Word 2007?

I have a large documentation project that is single-sourced in RH HTML to create WebHelp and printed documentation. My expectation is that if I put screen tips in the image properties, these will be converted to alternate text both in WebHelp and printed documentation. WebHelp is fine. I output to Word 2007 because document cleanup is always required. In my Word file, the screen tip is gone, replaced with the document file path. When converted to PDF, that's what appears as alternate text. Is there any way to get this done short of entering the text twice (in RH HTML and again the Word doc)?

When they upgrade you, RoboHelp will have to be reinstalled and that may fix the problem. You are creating the link using the Rh menu rather Word's menus?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Word 2007 Document Recovery Pane Corrupt

We are using Word 2007 on a Windows 2003 terminal server.
When each one of our users opens word, the document recovery task pane opens with the same five documents. If you try to use the documents or delete them, it gives an error
Error Deleting File or Folder
Cannot delete file: Cannot read form the source file or disk.
How can I get these to not show up for everyone?

Hi,
Thank you for using Word IT Pro Discussions
forum.
The first time that Word is started after a crash, the "Document Recovery" task pane will appear on the left side of the screen.
If you do not want these files shown in the document recovery task pane, click Start, in the Search box, type regedit and press Enter to open registry editor.
Locate the registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\12.0\Word\Resiliency
There will be a key called "document recovery". Delete everything in this key. Once everything in this key is deleted, the problem will go away.
If you want to troubleshoot the corrupted .asd file, you can also follow this KB article:
How to locate and correct disk space problems on NTFS volumes
http://support.microsoft.com/kb/814594
Best Regards,
Sally Tang

Corrupted .docx file. Word 2007. Can't open the document. Tags mismatch. Help?

The Office Open XML file *.docx cannot be opened because there are problems with the contents.
Details: The name at the end tag of the element must match the element type in the start tag.
Location: Part: /word/document.xml, Line: 2, Column: 3487212
Hmm, I guess I should give some background info and what I've tried so far, right?
The document is in word 2007, Windows 7. Last night, I was in a hurry, and got a lot of things open. I was opening the document to do a few quick spontaneous revisions, but it was so laggy and I was late for an appointment, so I was feeling panicky
and frustrated. In hindsight, it probably wasn't the best option to just force shut the PC down cause word stopped responding in the middle of opening the document. Still, while I'm no Sherlock, I knew stopping it while it's in the middle of saving the document
would bebad, I didn't think stopping it while opening the document (and not really modifying the document at all, at least that was what I thought before), could have drastic consequences! The document's quite
large, a few hundred words, and about 500 or so pages. It's this really big project I was doing at work, for months now really, and because it's somewhat business confidential in nature, I can't exactly share it freely, or I would've uploaded a copy, sorry.
Anyway, I woke up this morning and opened it, and the error came up. By the way, the document was saved in a 2TB external hard with a few disk errors in the past, if that helps, even if I'm pretty much sure its not a problem with the hard. The error
came up... and yeah. I first made a copy, which I've been trying everything on, in case I do end up making things worse. I have no previous versions of it, just a relatively very old backup. Anything less than 80% recovery would set me back weeks with a wage
cut. The good news is that I was able to open the document in WordPad, managing to recover the first 287 pages (131,543 words), with no errors or data loss, and saved it in a separate file. Apparently, according to information I obtained later, MSWord tends
to not open at all when it encounters an error, but Wordpad tends to stop reading the rest of the code once it encounters an error. So, naturally, I assumed (so correct me if I'm wrong), that behind a few sentences I might lose due to the error, the rest could
also be salvageable. I then looked up the problem all over the internet. Read a microsoft article on troubleshooting/recovering corrupted documents (Open & Repair, Draft Mode, Creating Link, Recover text from any file converter, etc). No dice.
I first saw a similar question on answers.microsoft, and tried to use Tony Jollan's Rebuilder, macros enabled and all. Sadly, no luck.
I managed to make my first breakthrough when I found out that .docx was just a .zip file, and could be renamed as such, with the document.xml extracted and manually fixed using an XML editor (not that I knew how to do that, but I was desperate and
willing to learn). So, made another copy, changed extensions, and tried to specifically extract the document.xml. I believe that it is the main body text, right? That is the only thing really necessary for me, since everything I've done so far is entirely
spartan, with no fancy fonts, formatting, header/footer/notes, media objects, formulas, tables, bullet points, numbered lists, etc. All pure sans-serif text, with some Japanese Kanji thrown in. 500 pages of pure text.
I then hit a snag, when WinRAR encountered an error on extracting document.xml, stating that "CRC failed in word\document.xml. The file is corrupt". So I tried to fix this using several ZIP repair programs and stuff. Nothing worked. At
least not so far. Managed to extract an incomplete version of document.xml using WinRAR's 'Keep Broken Files' option when extracting. The extracted
document.xml came up to 3.31 MB while the original in archive is 7.53 MB. Viewed it in the Windows XML Editor which opened up the text in Internet Explorer, a jumble of text with no line breaks or paragraphs. Still, it actually extracted a few pages less than
the open-using-Wordpad method tried earlier. So trying to fix the archive again...
So I decided to give up the manual route for the meantime and focus on readymade solutions. I came across yet another microsoft article, but this one was at least more relevant than the last. It had this auto FixMe thing. I ran it, didn't
work. Apparently, as I found out later, "This fix will work for one specific tag error where there are equations and graphics in the same paragraph AND Office 2010 SP1 has not been applied."
Tried several (read: dozens) corrupt Word recovery software, from freeware to pro trials, to varying degrees of effect, although unsuccessful
in goal. Some failed to read it, saying it was too corrupted for them to handle, the best managed to recover about three-pages-worth less data compared to the Wordpad method. So yeah, anybody with a similar problem, always open it with wordpad first and recover
what you can. That doesn't mean I'm giving up though.
So here I am, tearing my hair out in frustration. Whew, I feel like I told you guys my life story. I guess worst case scenario, I report this to my boss, so I personally or from the company, I/we'll hire a team of professionals to deal with it.
But that's not an ideal scenario. It's gonna be out of my salary either way (the company has a firm policy of 'You reap what you sow'), along with a wage cut for making such an amateurish mistake even with continuous reminders to back it up every two sentences,
so I'd rather avoid that.
I'm currently looking to see whether there's a way to recover a previous version of an overwritten document somehow using a third-party software or something. (I didn't have Windows Backup enabled, so no previous version on Windows). So far, no
autosaved documents on MSWord AutoRecover, even though I have it enabled set to every 3 mins (or maybe I'm just not seeing it since I'm trying to look for it manually?). Or are the temporary files wiped on shutdown? I don't have 'Always save backup copy' option
enabled on word either.
So yeah, an auto fix, or a lengthy answer detailing what exactly I should do (from the very very basics), or a link to a site with such info, would be much appreciated. Seriously :D
Please. Thanks for at least making an effort :)

When a Word document file is corrupted, then you can try several methods to recover it:
1. First of all, you can try the recovery function integrated with Microsoft Word, as follows:
1) On the File menu, click Open.
2) In the Look in list, click the drive, folder, or Internet location that contains the file that you want to open.
3) In the folder list, locate and open the folder that contains the file.
4) Select the file that you want to recover.
5) Click the arrow next to the Open button, and then click Open and Repair.
You may find more information about this at:
http://office.microsoft.com/en-us/word-help/recover-the-text-from-a-damaged-document-HP005189610.aspx (for Word 2003)
http://support.microsoft.com/kb/893672/en-us (for Word 2007/2010/2013)
2. If you have multiple corrupt Word documents, then you can use the VBA macro provided in article
http://support.microsoft.com/kb/893672/en-us so that all the files will be opened in "Open and Repair" option automatically.
3. There are also free tools from third-parties that can open and read Microsoft Word documents, for example,
3.1 OpenOffice at http://www.openoffice.org. This is a very famous open source project that is designed to support Office file formats, including Word documents. The software can run under Windows.
3.2 LibreOffice at http://www.LibreOffice.org. Another free office suite.
3.3 AbiWord at http://www.abisource.com. This is a cross-platform tool that works under Unix and Windows.
3.4 Google Drive at https://drive.google.com/ also support to load Word document files.
Sometimes when Word fails to open your document, these tools may be able to open it successfully. If that is the case, then after the document is opened, you can just save it as a new document which will be error-free.
4. For docx files, they are actually a group of files compressed in Zip file format. Therefore, sometimes, if the corruption is only caused by the Zip file, then you can use Zip repair tools such as WinRAR at
http://www.rarlab.com to repair the file, as follows:
4.1 Assuming the corrupt document is a.docx, then you need to rename it to a.zip
4.2 Start WinRAR, go to "Tools > Repair Archive" to repair a.zip and generated a fixed file a_fixed.zip.
4.3 Rename a_fixed.zip back to a_fixed.doc
4.4 Using Word to open a_fixed.doc.
There may still be some warnings when opening the fixed file in Word, just let ignore it and Word will try to open and repair the fixed file. If the file can be opened successfully, then you can just save the contents into another error-free file.
5. If all above methods does not work, then you may try third-party tools such as DataNumen Word Repair at
http://www.datanumen.com/word-repair/
I have used it to repair some word documents successfully. It provides a free demo version so that you can try to see if the data you want can be recovered or not.
Good luck!

User is having a save issue with Word 2007 documents created from a template.

I have 1 particular user, out of approx. 30, that is experiencing an intermittent problem when trying to save a Word 2007 document to a network drive. The particular error is
"Word cannot complete the save due to a file permission error. (xxx.docx)" CTRL-SHIFT-I Error Code is: 701743
This only happens while he is working in a document created from a template (.dotm) file I made a few months ago. The problem has never occurred with any other Word docs or Excel, or any of the other users accessing the template to create documents. He
also gets an error message stating
"xxx.docx cannot be found. Check your spelling, or try a different path." CTRL-SHIFT-I Error Code is: 200635
But this only occurs when trying to "Save As" The odd thing is that if he renames the file to something like xxx1.docx, it will allow him to save on the network folder with no issues. And as mentioned, this is intermittent - he may go weeks without
seeing the message while doing nothing different.
I have tried search for similar issues in the forums but they don't seem to match exactly what is happening to us. Our 3-man IT department seems to be at a loss and I have had good luck solving other issues in this forum so I thought I would give it
a try.
Any ideas would be appreciated.
Thanks,
Adam

Hi,
It's seems temporary internet folder corrupted, please try to modify the location for temporary Internet files for Internet Explorer test this issue:
1.In Internet Explorer, choose Internet Options from the Tools menu to display the Internet Options dialog.
2.In the Internet Options dialog, click the General tab. In the Browsing history section click Settings to open the Temporary Internet Files and History Settings dialog.
3.In the Temporary Internet Files and History Settings dialog, click Move Folder to open the Browse for Folder dialog.
4.In the Browse for Folder dialog, select the following location.
C:\Users\<user name>\AppData\Local\Microsoft\Windows\Temporary Internet Files
5.Click OK to close the Browse for Folder dialog. Click OK to close the Temporary Internet Files and History Settings dialog. Click OK to close the Internet Options dialog.
6.Reboot the computer.
More detailed information you can refer to below link:
http://blogs.technet.com/b/ryan_christiansen/archive/2008/04/28/word-2007-file-save-errors-an-error-is-displayed-when-attempting-to-save-a-word-document.aspx
If this problem still persists, please refer to this article troubleshooting problems:
http://support.microsoft.com/kb/921541
Best regards.
William Zhou
TechNet Community Support

My pages document converted to word, seems corrupted.

I saved two pages files as word files, so I could open and edit them in word on my work laptop. THe MacBook Pro in work uses Microsoft Word 2008, the document that corrupts it is over 2mb ( an 8,200 word document with image files) and the first half opens fine in word, but once I scroll down after the initial okay pages, all the pages are blank and below the pagination starts to go crazy, trying to give me thousands of pages (my document is 28 pages) subsequently crashing word. I also emailed myself another pages to word converted document which was much smaller, and all of the information on this one seems perfectly correct and formattted. Is the previous one too large for word?!
any help is much appreciated, this is for an MFA dissertation

By the word 'convert' you mean 'export', right? I usually export heavier files with images to word and don't have any problem. Two suggestions: 1) Also get a copy of open office application (Neo Office) for all sort of double checks, 2) Yes, try exporting it again...

Word 2007 Corrupt Document Recovery

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