Word 2007 crashes during autosave and when saving as .DOC

Question

Hi,
I have a problem with Microsoft Word 2007. It crashes every time during autosave. It also crashes when I try to save a file as .DOC (even an empty new file). When I save it as any other file type it's fine. 
I have already tried repairing the office installation, reinstalling the whole suite (and then installing SP3 and all latest patches again), auto fix it from
http://support.microsoft.com/kb/822005/en-us and
http://support.microsoft.com/kb/921541/en-us, changing the autosave file location, using different windows account. None of these helped. I wouldn't like to work with autosave switched off.
I am using Windows 7 Professional SP1 and Office 2007 Professional 12.0.6683.5002 with SP3 on HP EliteBook 8470w.
-- Igor M.

Answer 1

Hi,
I tried to start Word in safe mode be it did not change anything. I also tried to start Windows 7 in clean boot but it did not help either (same issues).
Two entries are added to the event log when Word crashes:
First one:
ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6683.5002, Microsoft Office Version: 12.0.6612.1000. This session lasted 94 seconds with 0 seconds of active time.  This session ended with a crash.
Second one (Google translation):
Log Name : Application
Source: Application Error
Date: 2013-12-29 0:38:43
Event ID : 1000
Task Category : (100)
Level: Errors
Keywords: Classic
User : Not applicable
Computer: XXX
Description:
Name of the application causing the error: WINWORD.EXE , version : 12.0.6683.5002 , time stamp : 0x520bb457
Name of the module causing the error : wwlib.dll , version : 12.0.6683.5002 , time stamp : 0x520bb54c
Exception code : 0xc0000005
Fault offset : 0x0006d564
The process ID causing the error : 0xbb0
Time to run the application causing the error: 0x01cf0425b9f67b73
The application path causing the error: C : \ Program Files (x86 ) \ Microsoft Office \ Office12 \ WINWORD.EXE
The path of the module causing the error : C : \ Program Files (x86 ) \ Microsoft Office \ Office12 \ wwlib.dll
Report ID : 2fcdf5c7 - 7019 - 11e3 - 96f9 - 1c3e84fe29b2
Event Xml :
  "><Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    "><Provider Name="Application Error" />
    1000</EventID>"><EventID Qualifiers="0"> 1000 < / EventID >
    100</Task>"><Task> 100 < / Task >
    "><TimeCreated SystemTime="2013-12-28T23:38:43.000000000Z" />
    Application</Channel>"><channel> Application < / Channel >
    "><Security />
  "><EventData>
    12.0.6683.5002</Data>"><Data> 12.0.6683.5002 < / Data>
    wwlib.dll</Data>"><Data> Wwlib.dll < / date >
    520bb54c</Data>"><Data> 520bb54c < / date >
    0006d564</Data>"><Data> 0006d564 < / Data>
    01cf0425b9f67b73</Data>"><Data> 01cf0425b9f67b73 < / date >
    C:\Program
Files (x86)\Microsoft Office\Office12\wwlib.dll</Data>"><Date> C : \ Program Files (x86 ) \ Microsoft Office \ Office12 \ wwlib.dll < / date >
  ">< / EventData >
<span title="">< / Event >
Kind regards,