Word 2007 Document Recovery Pane Corrupt

We are using Word 2007 on a Windows 2003 terminal server.
When each one of our users opens word, the document recovery task pane opens with the same five documents. If you try to use the documents or delete them, it gives an error
Error Deleting File or Folder
Cannot delete file: Cannot read form the source file or disk.
How can I get these to not show up for everyone?

Hi,
Thank you for using Word IT Pro Discussions
forum.
The first time that Word is started after a crash, the "Document Recovery" task pane will appear on the left side of the screen.
If you do not want these files shown in the document recovery task pane, click Start, in the Search box, type regedit and press Enter to open registry editor.
Locate the registry subkey:
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Terminal Server\Install\Software\Microsoft\Office\12.0\Word\Resiliency
There will be a key called "document recovery". Delete everything in this key. Once everything in this key is deleted, the problem will go away.
If you want to troubleshoot the corrupted .asd file, you can also follow this KB article:
How to locate and correct disk space problems on NTFS volumes
http://support.microsoft.com/kb/814594
Best Regards,
Sally Tang

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Hi,
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