Word 2007 - documents open in read only mode

Got a couple of users who are getting this issue. When they want to open some documents from a file share, it opens as read only (this is random)  - comes up with a prompt saying that this file is locked for editing by another user. If they close
it, wait a few minutes then it opens fine and they can edit it. It has nothing to do with permissions and no one else has this document open.
Any ideas?

Thanks for the reply.
Anything is welcome at this point.
And yes, I did try both through PowerShell and through the Unlocker and the behavior is pretty much the same. If the item is checked in, there is no trace that it is locked, if I Check it Out (the only thing I can really do with it) it shows as "LongTerm"
but then throws the same exception
Unlocking...
Error occurred. Details:
Save Conflict
Your changes conflict with those made concurrently by another user. If you want your changes to be applied, click Back in your Web browser, refresh the page, and resubmit your changes.
   at Microsoft.SharePoint.SPFile.CheckIn(String comment, SPCheckinType checkInType, Boolean bIsMigrate, SPUser modifiedBy)
   at Microsoft.SharePoint.SPFile.CheckIn(String comment)
   at ForceSPItemUnlock.UnlockerForm.UnlockButton_Click(Object sender, EventArgs e)
The method UpdateItemCheckoutExpiration sounds insteresting though.
"The more difficult something became, the more rewardant it was in the end"
http://ftduarte.blogspot.com

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