Word 2007 file PDF -- Text comes through garbled!

I'd love some help with this if possible; I can't seem to figure out why the text becomes garbled when it's converted into a PDF, but i do know that it doesn't always happen during the conversion stage. It may convert just fine, then later when i re-open the PDF it's garbled.
I've attached an example so you all know what i'm talking about
Please help, i can never reach a final draft if the text keeps becoming unreadable!
-Alice

Thanks for the suggestion Bill.
You lost me a little bit in the middle of your explanation, but I think i found what you were talking about.
I posted another picture of the screen i found with Control + D in the PDF.
Also, I have found that i can edit the text with the advanced tool for text editing, but when i remove the extra spaces that were added, it ends up making the right hand side of my paragraph no longer uniform... as everything was previously aligned: justified... so i don't think i can fix it with that editor, unless there is a way to set alignment in in Acrobat?
Thanks again!
~Alice

Similar Messages

Converting Word 2007 files to PDF

Hi,
When I convert Word 2007 file to PDF via Acrobat Pro. 9, The Section Titles show on the bookmark area are as usual, but the Section number for the titles are disappear. For Example: the title set as "1.1 Test", the bookmark shows only "Test" and the "1.1" is disappeared. (the title assigned as style heading 3 and the section number is generated by multi-level list).
I have been converting Word 2003 file via Acrobat Pro. 7 and Word 2007 file Via Acrobat 8.1, they are all fine.
I tried to change settings on PDFmaker for Acorbat Pro 9 and failed. I also checked through the manual and found nothing. Can anyone tell me how to have both the section number and title show on the Bookmark section of PDF file with my present MS Word 2007 setting (the title assigned as style heading 3 and the section number is generated by multi-level list)?
Thanks,
Jeffrey

Steve, Samnol,
Thanks for your advice and sorry for the late reponse because I tried to re-install Acrobat 8 and 9 and see if anything changed.
The good news I got from this weekend is that the problem regarding the "Missing of section numbers in the Bookmark when I converted the Word 2007 to PDF" has been resolved after I update the patch published on 01 March 2009. I will keep running Rev 9 on trail basis and work out the recommendation to the company. I am glad that I can get rid of the old Office 2003 and Acrobat 7 for the time being. It has been a heck for me to run dual Office system.
Thanks again for the advise.
Jeffrey

Adobe does not recognize footers in Microsoft Word 2007 to PDF

I have copied and pasted the details, below, from a previous message I have sent out to an assistive technology listserv.
I am encountering this problem with various builds and versions of Adobe Acrobat:
Acrobat X on a Windows Vista 64-bit build (note that this is the best Acrobat I can install on Windows Vista, Adobe Reader XI is not even supported)
Acrobat X on a Windows XP build, sorry, do not know the bit count (it is my work computer so I can't upgrade anything)
Acrobat 9 on a Windows 7 64-bit build.
I have also encountered and checked into whether or not the PDF reads (and does what I want it to) in JAWS 14, latest update (Feb 2013). We encounter the same problem with JAWS and this morning found out that there is a conversion error between Word and Adobe. (See this post, where the ---- are).
Summary, I have spoken with JAWS, put out a support ticket with NVDA via e-mail, spoken with Microsoft, and tried to communicate with Adobe about this issue for help and Adobe is refusing to help. The other places tried everything they knew but they could not get it to work. I even tried to strip all the page numbers from Word and number using Adobe's page numbering feature, but that was not successful either because I cannot use Roman numerals.
I would appreciate any feedback the Adobe Forums can give me; please note that I cannot post a sample document at this time as the only document I have is a private work document (cannot share those by policy, so I will have to make up a fake document if I get the time and energy).
Thank you very much for your time and expertise. The pertient info is above and below in "Original Message" and "Activities section" - the other information is there if you'd like to look. And to provide feedback to Adobe about things I think they could improve, since they will not let me email them directly.
----Original Message----
My question concerns the reading of Footers / Headers in Microsoft Word 2007 and Adobe Acrobat (headers/footers designed in Microsoft Word 2007 and then converted to PDF with "Bookmark" checked in Adobe Acrobat conversion settings).
The document is a word document containing 50+ pages. There are 12 pages of "front matter" that are marked with Roman numerals. Subsequently, the body text of the document has an Arabic number (1, 2, 3, 4, etc.) in the bottom right corner. Footers are used properly in the document. All Table of Contents links, which do link to both headings in the "front matter" and to headings in the body text, are picked up properly. Literately, the only thing not reading on the document are page numbers (the Word Status bar is reading its page numbers, but the page numbers in the footer are not reading).
I then need to convert the document to Adobe Acrobat PDF. Granted, I have a full copy of Adobe Acrobat X available to me, and my various assistive technologies have always functioned better when opened directly in Acrobat (rather than Adobe Reader). So, I set the accessibility options (from Word) properly, asking it to bookmark Headers and Footers as appropriate, thinking that this will pick up the page numbers and make them read as the bottom right corner of my PDF.
All links work in Adobe to navigate by section/heading. All figures are alt tagged. Everything is perfect - but the one thing that NVDA won't read are the page numbers. Visually, the page numbers are there on the document, but NVDA won't pick them up. Additionally, I also changed the appropriate page numbers in Adobe (Page Thumbnail Pane, on the Navigation Pane I believe it is called) - to reflect the section where it is Roman numerals and Arabic numerals. This did not help, and for what it is worth, I cannot get NVDA to voice when I am in this pane, so I don't seem to have a chance of getting the page number info from there.
NVDA reads the document just fine except for the above-mentioned snare. However, when it reads, it will go to the next page, and say, "Page 2 of 54, (page text), Page 3 of 54 (page text)," etc. when I will need it to say Page ii of 54 (page text), Page iii of 54 (page text)," and so on, changing to "Page 1" when the Arabic numbers are used.
I know that the Page Label issue is part of Adobe's issue, with them not releasing the PageLabel aspect. (I have looked through some NVDA tickets). I do not know how to put a "changeset" into my copy of NVDA though, or even if it would help (I have no computer scripting skill). The easy answer would be to upgrade to Adobe Reader XI and see if that helps, but I don't have the ability to put it on every computer I use, and *I need this file to read consistently across multiple versions of Adobe* (including Adobe Reader/Acrobat 9, X, and XI). (This file is also going out to people who may not have the latest version of Adobe, but are also running some copy of NVDA, either a portable or a full install).
Is there any way to pick up the Footers with page numbers voicing in NVDA, and/or have it read the user-editable page number box that is on Adobe's Toolbar (next to the 1 of 54 parentheses). This user-editable box, to jump to page numbers, reflects the Roman numerals I have loaded into the pages of Adobe. When I press Ctrl+Shift+N in Adobe, I can also go to the appropriate page (if I type in iii, it will take me to iii, if I type in 34, it will take me to the Arabic number 34 -- NOT the 34 of 54, which would land me on a different page. And I want to land on the page that has the Arabic 34, so that's functioning fine.
I just need the page numbers in the footer to voice, "Page iii," or "Page iv," or "Page 29," etc. If I could get NVDA to do that, I could say to viewers of this document, "If you are using NVDA, remember to Ctrl+Shift+N to get the GoTo Box, then type in the page number you want if you cannot follow a link or a bookmark." This document is *very* accessible in my opinion with lots of ways to navigate...the only aspect of navigation that isn't being picked up are those footer page numbers!
I do have my Document Formatting settings on the NVDA menu set to "Report Headers," but that does not seem to help in either Microsoft Word 2007 or Adobe Acrobat. I have even switched the page numbers from the footer to the header to see if that would help and it didn't.
----Activities I have done today----
I spent over an hour on the phone today with Freedom Scientific (makers of JAWS) trying to troubleshoot this. We discovered that Footers will not read very well in JAWS and Microsoft Word 2007 (only solution is to stop reading document text and read Virtual Viewer text briefly, then go back out to document text, then back into Virtual Viewer which is NOT an acceptable or accessible solution whatsoever -- too much work for someone trying to read the document) -- and then we also discovered that:
Upon conversion from Word 2007 to .txt file (.docx to .txt), there are no alt tags for the figures in the document, or page numbers.
Upon conversion from Word 2007 to Adobe Acrobat X then to .txt file, every insert of a page number and footer is replaced with the same alt numberpad numerical code: the one that generates female. ♀No wonder JAWS and NVDA are skipping this, neither understand how to communicate it.
On the advice of JAWS Technical Support I contacted Microsoft Accessibility Technical Support and spent an hour on the phone with them. They say that unless Adobe can find a solution, it appears that it is impossible for Microsoft products to read the footer if JAWS was unsuccessful doing what I wanted it to do. The document/footer in question includes about 12 pages of front matter (numbered in Roman numerals) and 44 pages of body text (numbered in Arabic numerals).
I kindly explained to the Microsoft Support Agent that I found this issue hard to believe, although I understood. Sighted folks have the ability to make their documents look quite professional and that is the caliber and quality of documents anticipated from everyone, especially college students graduating from school, or job applicants. That a coding issue prevents the footer from being read properly, except in Edit view, is disappointing. The representative was with me 100% of the way. She completely understood where I came from. And yes, when I am designing the document myself, I know what I put there (or I pretty much do, anyway). But if I recieve a document, it is much harder to tell what is really there or not, or how the page numbers really lay. And this is confusing as heck, believe me.
I then called Adobe Technical Support, after having a brief online chat with them. Granted, I had to leave the chat in the middle because I got interuptted by something that was high-priority, but the woman chatting from Adobe says that chat is only for installation issues, and I will have to pay to open a support ticket. Excuse me? I have paid a hefty sum of money for Adobe Acrobat 9 and Adobe Acrobat X (work paid for the other Acrobat X copy). I deserve this problem to be troubleshooted for free. There was even a statement on the Adobe Acrobat X website that said Acrobat X users didn't have to pay for support, but Reader users did.
----Slight bit of rant and constructive criticism----
In speaking with Adobe Technical Support, I had to wait on hold for 30 minutes before my call was answered, and then I had to consent to being on hold countless times and had to answer, "Yes, I am converting from Word 2007 to PDF using Adobe Acrobat X" at least 6 times. The representative would put me on hold, then ask me the question, then put me on hold again, repeated 6 times over 45 minutes. At the end of 45 minutes (1 hour and 20 minutes of wasted time by now, that I must justify to my employer) - I told the representative I wanted to speak with his supervisor immediately, I did not care if he was trying to fill out a support ticket (and putting me on hold at least 4 more times in 10 minutes while he claimed he was filling out the support ticket) - and finally he put me on hold again and gave me to a very helpful supervisor. Within 6 minutes of speaking with the supervisor the supervisor had my support ticket filled out and I should recieve a call from Adobe within the next 30 minutes if his estimation was right (he estimated two hours, but it's been an hour and a half).
I have yet to know what can be done about my document. Freedom Scientific Technical Support is closed now for the day and I need to work tomorrow and Friday away from the phone. As I stated to Microsoft Accessibility Support, I truly feel that Adobe should read the page footers, every document says that Adobe should be able to read the page footers, and I feel slighted that as a person who uses assistive technology, there is some glitch that isn't making this happen. I am not blaming a specific place per se, except I am a little frustrated with Adobe especially since they have not gotten back to me, and I am frustrated with their customer service. JAWS customer service and Microsoft customer service were both exemparly, and I cannot say enough good things about them. My wasted time with Adobe however, that was disrespect in my opinion. And I certainly will not pay to open a support ticket, and my workplace has a site license. They've paid enough already.
If you've read this far, thank you. I look forward to replies, or at least understanding. And if anyone has ideas, I'd appreciate it very much (yes, I have tried taking the page numbers off and using Adobe's page number feature, but that would not allow Roman numerals. Only Arabic.).

Greetings NoNameGiven,
If I understand the problem correctly (I’m not sure I do) you would prefer ‘iii’ to be read as “eye eye eye” rather than “three”? The alt text property is the only way that I know of to make this happen. Hope this helps.
a ‘C’ student

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after saving as from word 2007 - I uninstalled Pro X1 and now when I save as from word 2007 to PDF it will

Can anyone help with this - do I have to uninstall Reader and then reinstall?

I have had a trial version of Acrobat X1 Pro - I have decided not to buy at this stage - for some time it has been conflicting with opening PDF docs after "saving as" from word 2007 - I uninstalled Pro X1 and now when I "save as" PDF from word 2007 to PDF it will save the document as a PDF but will not open the document to display after publishing - I have to got to where the file has been saved to view the new PDF document - this is really annoying - do I have to delete adobe reader and reinstall it - adobe needs to look at this conflict with acrobat pro as I have even gone it to properties and tried to have adobe reader as the default PDF program - the main issue is that I cannot view the PDF after publishing it from word 2007

WORD 2010 Crashes Opening Word 2007 files

WORD 2010 crashes when opening Word 2007 files. If you save the files in Office 2007 as an RTF file, then open in WORD 2010 and save as a DOCX it works fine. Why can't WORD open legacy documents (these are not big files ~13 pages).
I have tried opening in safe mode, same effect - the doc opens and appears in the WORD window, and then the pop-up appears before you can do anything telling you that WORD 2010 has crashed.

Try using Open and Repair on the problem docs.
In the Open dialog, select the file, then click the arrow beside Open and choose Open and Repair
If that doesnt help you may want to check the How to troubleshoot damaged documents in Word 2007 and in Word 2010
http://support.microsoft.com/kb/918429
Regards, ~G MCSE, MCDST, MCITP, MCTS, MCP, CCNA

Unreadable word 2007 files after emailing via Gmail or saving to USB drive

I am having trouble with word 2007 files that I am emailing via gmail and also my uni portal email site. They lose the docx extension and become unreadable. It also seems that word 2007 files saved onto my USB drive are not readable on other computers. I have been advised to change configuration on my Macbook to Always use the file extension but I cannot find where to set this. Can anyone advise me on how to do this?

Welcome to Apple Discussions!
If you can't open it from Word/Neo Office's Open File command from within the application, setting the Open With file extension won't help. What may be the problem is that Word itself may be saving certain meta data that can't be transfered via the FAT32 storage of the USB drive. Your best bet is to archive it with control-mouse click if on a Mac, or using WinZip on a PC before moving it from one machine to another to avoid loss of important meta data.
If using the Word or Neo Office's File menu -> Open file command can read the file in question, your Open With that is available on the Mac's control - left mouse click (or one mouse button) key combination, has an optional checkbox to Always Open With, when you select Open With -> Other... Upon selecting that, pick your application to open the said document.
Message was edited by: a brody

Images lost in converting Word 2007 file to PDF

I have a Word 2007 document (docx), with inserted JPGs. If the text wrapping of the images is set to anything but "in line with text", the images do not appear in the PDF file created from the docx. I have tried many different combinations of Acrobat preferences (image compression on or off; standard vs. high quality print; different DPI settings; etc.). This appears to be a new problem, as I have converted many Word docx's with images to PDFs in the past. A document that I converted to PDF a year ago no longer converts properly!   I'm running Windows 7 Pro and using Acrobat Pro X.   Office 2007 has SP3 (and I suspect that's the problem). Has anyone else had the problem, and, if so, found a fix?

Hi, Bill,
     I have the doc/docx converter, though I haven't tested if if gives any different result from letting Word 2003 simply open the docx.   I'm on travel now and can't test this until later.
     The doc file looks perfect in Word 2007 on my Win 7 machine.
      Printing to Adobe PDF gives the same problem - no images.
     Re positioning with reflow:   I'm not sure exactly where you find options termed 'reflow,' but I tried 3 options in Compatibility and Layout (Word options --> Advance --> Compatibility options):
In the menu of Compatibility options: "Lay out this documents as if created in Microsoft Word 2003"
In the sub-menu Layout options: "Use Word 2003 indent rules for text next to wrapped objects"
In Layout options: I turned off the indent rules and chose "Use printer metrics to lay out document" (and I used this with "Create PDF" inside Word 2007 and with print to Adobe PDF)
In all 3 (or, really, 4) cases, the images were lost. Please let me know if any of these options comprise the reflow options. Please note also that I'm not trying to print the document, as I think you realize; I want to create email-able PDFs that have positioned images, as I have always been able to do in the past.
If there's not much more to tweak here, I may bit the bullet and do a system restore to pre-SP3 update on Office 2007.   Tedious, but no more tedious than all the things I've tried so far.
     Thanks, Vince

Problem with index markers and importing MS Word 2007 files

This was ugly in that it wasn't caught until after a book had been typeset and the index was being finalized. I'm now having to go back and manually insert a zillion index markers. Not fun.
This was my first project since migrating from FM 7.1 to FM9.0.3.
Source documents are Microsoft Word 2007. Am working in Microsoft Windows 7 64-bit.
When the Word files were imported into FrameMaker, only SOME of the index markers were imported. The difference between those that were imported and those that weren't was seemingly random.
I did some testing and found the problem and a solution.
Looking at the source Word .docx file, and displaying hidden text shows two types of index markers:
1. { XE "word to be indexed"}
2. {xe "word to be indexed"}
Note the difference in case and the extra space after the opening brace in #1. Markers of type 1 were imported fine. Markers of type 2 were stripped by the import process.
The solution:
Backsave the Word file to Word 2003 format (.doc) before importing into FrameMaker.
I backsaved to Word 2003 and imported using both the "Microsoft Word" and "Microsoft Word 2007" filters and both filters imported correctly. It's only when trying to import a Word 2007 .docx file directly that things run amok.
Grr...

Thank you for posting your solution, Dan. It's cold comfort, but I've also ran into this issue in the past, almost certainly well before Word2003 though, probably as far back as Word2000 or earlier.
In your testing, did you try saving as RTF to see if the markers were homogenized, by any chance? In my simple testing just now, Word itself recognized the index field correctly no matter whether I changed the field to "xe" or "XE", but FM's import of the .docx file format wouldn't recognize "xe", only "XE". But importing an RTF file handled both upper- and lower-case entries.
Ah, yes, that's it -- saving the Word2007 file as RTF (with 2 fields, one caps, one lower-case) changed cap field to lower-case when the RTF is opened in Word again, so saving as RTF does homogenize the fields to lower-case. Is it possible that your file(s) were changed to or saved as RTF at any point in their life-cycle? I believe some older versions of Word were actually RTF under the hood, too -- if you do Save As in Word2007 you can scroll through the File Type entries and see "Word 97-2002 & 6.0/95 - RTF (*.doc)" I believe some doc management systems change binaries to RTF too, or conversely some apps create RTF but they name the files as doc.
So Word itself recognizes either lower- or upper-case, and FM's RTF import handles both, but not the .docx import.
Sheila

How to make images searchable (OCR) when printing from Word 2007 to PDF with Acrobat 10

Good Day, I have checked several forums and the help file, but I can't seem to get a straight answer on this issue.
Our office creates many documents in Microsoft Word 2007 that contain both typed text AND images. For example, I have a document with a summary section and then a .jpg of an event from Facebook. We usually Print the document using Adobe PDF and the resulting PDF is searchable with the Find tool. The problem is that the images contain text and we want that to be searchable as well. I found posts saying to take the PDF and Print it again as an image and then run the Recognize Text tool. I have tried this and it does indeed work, although the resulting PDF is grainy looking (even at 600 dpi).
What I would like to know is if there is a way to get the images to be searchable during the conversion from Word to PDF. I could educate my co-workers on how to do this and save the trouble of having to touch each document more than once. Also, I do not like the graininess of the image nor the extra steps involved to convert each document. It will require a lot more hands on maintenance than I have time for.
Any assistance or clues you can provide on this topic would be appreciated. Thank you in advance, Paula C.

Thanks so much for your reply.
Paula F. Cutrone
Lead Crime Analyst
Onondaga Crime Analysis Center
511 S. State Street, Room 205
Syracuse, NY 13202
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Converting from Word 2007 to PDF (Acrobat 8.0) footers formatting problems

As the title describes, when I convert to pdf the text in my footers is changed. In Word, the footer simply has a link back to the bookmarks. The text is as so:
Click here go to back to the Table of Contents (with the Table of Contents text the actual link)
When I go ahead and convert to PDF, the font color is changed and only a couple words are underlined. In addition the last four words get placed three lines below the other words.
Any ideas on fixing this? I have not yet patched due to not have admin priv, but am working with our IT guy to update.

Be sure that WORD gets patched too. Often these problems turn out to be OFFICE issues. You might try a sample print to paper to see the issue. Also, AA is at 8.1.6.
There have been several problems folks have had with WORD 2007. The updates help some, but it is almost as though MS put some hooks in WORD 2007 to cross up Acrobat in some cases. I have run PPT documents with earlier versions of WORD and Acrobat with no problem. WORD 2007 would produce a totally different result that was not expected. There are even differences in graphics that you put in a DOC file versus a DOCX file. The latter seems to be doing some strange things to graphics. I would tell you more, but I really try to stay away from WORD unless I need it for compatibility with others.

Word 2007 to PDF with Background Color

Hello,
We have a Word 2007 document which has a Blue background and White Fonts.
When we print to PDF, we can only see the Blue background and the fonts are NOT visible
Any ideas?
Thanks!!!

Well, now I'm confused <g>.
Following your directions:
--| opened a new DOCX with Word 2007 & saved
--| then, from the Page Layout ribbon; Page Color > selected a Theme Coler of dark blue (top row, 4th from left)
--| entered some text (creatively, I entered "This page has a blue backgroud)
This text had the default font color (black)
--| selected the text string, right clicked for the context menu, selected "Font"
--| in the Font Dialog, used the "Font color" drop-down to change the font color
--| selected "white" (top left selection from the Theme Colors)
--| from the Acrobat ribbon, opened Preferences
--| used my default configuration:
     --| Settings tab: all selected except - Create PDF/A-1a 2005 compliant file & Attach source file
     --| Security tab: the add-in default (nothing selected)
     --| Word tab: first choice not selected; other two selected
     --| Bookmarks tab: first and third selected, second not selected
     --| Video: as-is with the default selections
--| clicked Create PDF & Save
--| output PDF: page background is the dark blue; font color is white & readily viewed.
fwiw -
Used MS Word 2007 (Office Enterprise)
Vista Ultimate
Acrobat 9 Professional Extended (TCS v2)
PDF output via Adobe PDFMaker (the "Acrobat" ribbon)
Time for a glass of the wine left over from yesterday?
Be well...

Word 2007 file not displaying from CHM file link

Hello all! I took the time to search around the forum before posting this, so I hope I didn't miss the answer somewhere.
I'm using RH 8, working on a Policy and Procedure manual, resulting in a CHM file. I've worked in earlier versions of RH with the same issues as everyone else (network deployment is a no-no, etc.), but this is the first time that I've had an issue with a linked-to Word file (linked as a "Link To File" link from within the project).
When navigating through the CHM file on a local drive, and upon clicking on a link to a Word file, I get this warning dialog box:
If you were to click "Open", you get a few-second delay (as if Word were opening), but then nothing happens. The Word file does not open. I believe the issue is with Office 2007. I tested this exact same CHM file on a PC running an older version of Office, and the Word file opens without issue.
Has anyone seen this type of behavior? Is there a RH 8-based solution?
Thanks for any help you can give!
Bob

Try Word Repair Toolbox, it's open source and may get your info back
http://www.word.repairtoolbox.com/
As free method to get your word documents back:
Word may have automatically saved your file.When you start Word the next time, if any AutoRecover files were found, results will be displayed in the Document Recovery pane. Auto recovery option for word 2007 are below:
1 Click the Microsoft Office Button, and then click Word Options.
2 In the Navigation Pane, click Save.
3 In the AutoRecover file location box, note the path, and then click Cancel.
4 Close Word.
5 Open the folder that you noted in step 3.
6 Look for files whose names end in .asd (AutoRecover files).
7 If you find the Word document that you are looking for, double-click it to open it.
8 Save it immediately.

Word 2007 to PDF Image Problems

When saving a Word 2007 document with many images, not all images are visible in the PDF. In
place of the image is the outline border that marks the size of the image. I am using Windows 7 and Acrobat 9. Most images were snipped from Microsoft Web sites or made with FullShot.

For Office 2007, see if this Microsoft product will work for you
http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87 041&displaylang=en

Word 2007 to pdf in Adobe Standard 8.1 errors

I have an XP PC with Word 2007 and Adobe Standard 8.1. I'm having issues converting some
word docs to pdf but not all. You click on the acrobat tab in Word and run the converter, but it stops midway thru the process and says "Error" Other documents work fine. Could it be a template issue or something in the document itself that Adobe doesn't like, ie a symbol, format, font?? Any assistance would be appreciated.

Often it is a document issue, combined with some of the screwy ways that OFFICE 2007 is working. You might try saving parts of the document to another file and delete parts until you find where there is a problem. That might likely point to the issue. Also, try to print to the Adobe PDF printer to check for potential issues. One thing that can crop up with the PDF Maker is that you run out of memory in the TEMP folder. To check that, turn off adding tags to the PDF (really bloats things) and try again. If it works, it is likely a memory issue and cleaning out the TEMP folder might take care of the problem.

AA9 & Word 2007: Creating PDF disables macros

I'm using Word 2007 with Adobe Acrobat Pro 9 and am getting a strange error. If I open a document, I can access the macros fine (I have the directory where the document template is located as my "Workgroup Templates setting).
However, after I create a PDF of the document, I immediately get an dialog box saying "The macros in this project are disabled". When I try to access macros, I can't. Closing and opening the doc is a workaround but I'd like to know how to get rid of the problem.
Regards,
P.

General Acrobat Problem Steps
If you are having problems creating a PDF, there are two steps you should do FIRST
Go to the appropriate vendor web site and apply all updates to the program you are using (several recent messages have concerned problems with MS Office conversion, with the response that different versions of Office have different BUGS that must be fixed by a download from Microsoft - and MS Office products are not the only ones which may, from time to time, need to be updated to work properly)
Apply all updates IN NUMBER ORDER
Acrobat Update http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
Or, use the Microsoft product for Office 2007
http://www.microsoft.com/downloads/details.aspx?FamilyId=4D951911-3E7E-4AE6-B059-A2E79ED87 041&displaylang=en

Word 2007 file PDF -- Text comes through garbled!

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