Word 2008 crashes in original user account, but ok in new user account
I sat through 1.5 hours with a Microsoft tech uninstalling and reinstalling office 2008 just to find that when they had me create a new user, Word didn't crash like it was in my original user account. That is when they said, this is not a Word problem, it's a mac problem...
I had read that fonts may cause issues, so I used font book to resolve duplicate font problems and verify all of my fonts (including the new ones that Office installs) I also disabled all of my user fonts and only ran the system set...Word still crashed.
I'm wondering if anyone out there has seen this problem and would have any clue as to what I have in my user account that might conflict...what are key differences between an old user account and a fresh one?
Thank you.
Hi Darcie, and a warm welcome to the forums!
what are key differences between an old user account and a fresh one?
Mainly Pref files, (.plist), secondly Permissions, thirdly Login Items in the Accounts pref pane, to test if it's a login item, Safe Boot into that account, (holding Shift key down at bootup), test, then use Disk Utility from there to Repair Permissions, reboot once more.
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