Word 2008 crashing with comments

Document in Word 2008; client REQUIRES that I use comment boxes in editing; Word keeps crashing. i've tried cutting and pasting into new document. I've tried deleting Word preferences in the library. I'm stuck. help!

Try Microsoft's own Office for Mac forums.

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All apps in Office 2008 Crash with Snow Leopard. This is the only problem I am having since the upgrade. How can this be fixed?

Hello,
you don't write what kind of crash you are facing. The one I met was that after launching any of office programs it hanged on splash window, telling "Optimizing menu font performace".
I found a problem in FontBook - a lot of fonts had a yellow warning triangle there. When I clicked "Resolve duplicates", almost all my fonts were moved to trash (and Office started OK). I believe the updates I made from Tiger, to Leopard to Snow Leopard, mixed with installation of MS Office fonts made this mess.
I took the whole /Library/Fonts folder from another computer and replaced my broken Fonts folder on this computer. Reboot and all works fine.

Word 2008 crashes when I have several documents open

I'm running word 2008, and whenever I have multiple documents open (some large) word seems to crash randomly after a while. I can open a bunch of documents, work with them, then leave the computer. When I come back and click on a document window, it'll crash usually. I checked system logs and it shows this:
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Stray process with PGID equal to this dead job: PID 172 PPID 1 Microsoft Error
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Exited: Killed
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Stray process with PGID equal to this dead job: PID 172 PPID 1 Microsoft Error
12/11/08 4:42:44 AM com.apple.launchd[69] ([0x0-0x10010].com.microsoft.Word[122]) Exited: Killed
I tried deleting the plist files associated with word and office to no avail. Anyone know what it could be?
Oh, I also checked the Microsoft error log and it shows as this:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXCBADACCESS
Date/Time: 2008-12-11 01:02:10 -0500
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.1.3.080930
Crashed Module Name: Microsoft Word
Crashed Module Version: 12.1.3.080930
Crashed Module Offset: 0x00360294
Blame Module Name: Microsoft Word
Blame Module Version: 12.1.3.080930
Blame Module Offset: 0x00360294
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Thread 0 crashed:
# 1 0x00361294 in _wdCommandDispatch + 0x000442E4 (Microsoft Word + 0x00360294)
# 2 0x00364514 in _wdCommandDispatch + 0x00047564 (Microsoft Word + 0x00363514)
# 3 0x0057ede9 in _wdCommandDispatch + 0x00261E39 (Microsoft Word + 0x0057dde9)
# 4 0x0057f989 in _wdCommandDispatch + 0x002629D9 (Microsoft Word + 0x0057e989)
# 5 0x0057fc98 in _wdCommandDispatch + 0x00262CE8 (Microsoft Word + 0x0057ec98)
# 6 0x0057ff46 in _wdCommandDispatch + 0x00262F96 (Microsoft Word + 0x0057ef46)
# 7 0x008ba3e0 in _wdGetApplicationObject + 0x0018505E (Microsoft Word + 0x008b93e0)
# 8 0x008ba4b0 in _wdGetApplicationObject + 0x0018512E (Microsoft Word + 0x008b94b0)
# 9 0x00003fbc in _mh_executeheader + 0x00002FBC (Microsoft Word + 0x00002fbc)
# 10 0x000040bd in _mh_executeheader + 0x000030BD (Microsoft Word + 0x000030bd)
# 11 0x00c5c76b in _wdGetApplicationObject + 0x005273E9 (Microsoft Word + 0x00c5b76b)
# 12 0x01629686 in _McpEnableTimers + 0x000000B8 (MicrosoftComponentPlugin + 0x000ac686)
# 13 0x92f497a4 in .objcclass_nameIPMDFontRange + 0x92C1FB64 (HIToolbox + 0x0009d7a4)
# 14 0x92cd3b45 in .objcclass_name__NSCFSet + 0x92B89C05 (CoreFoundation + 0x00072b45)
# 15 0x92cd3cf8 in .objcclass_name__NSCFSet + 0x92B89DB8 (CoreFoundation + 0x00072cf8)
# 16 0x92edb480 in .objcclass_nameIPMDFontRange + 0x92BB1840 (HIToolbox + 0x0002f480)
# 17 0x92edb299 in .objcclass_nameIPMDFontRange + 0x92BB1659 (HIToolbox + 0x0002f299)
# 18 0x9301e54b in .objcclass_nameIPMDFontRange + 0x92CF490B (HIToolbox + 0x0017254b)
# 19 0x01669b5c in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ecb5c)
# 20 0x00ae710b in _wdGetApplicationObject + 0x003B1D89 (Microsoft Word + 0x00ae610b)
# 21 0x00af01bf in _wdGetApplicationObject + 0x003BAE3D (Microsoft Word + 0x00aef1bf)
# 22 0x0224845c in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004a345c)
# 23 0x00ad555c in _wdGetApplicationObject + 0x003A01DA (Microsoft Word + 0x00ad455c)
# 24 0x00002fa2 in _mh_executeheader + 0x00001FA2 (Microsoft Word + 0x00001fa2)
# 25 0x00002ec9 in _mh_executeheader + 0x00001EC9 (Microsoft Word + 0x00001ec9)
X86 Thread State:
eax: 0x0004feca ebx: 0x1a009000 ecx: 0xffff800e edx:0x2142691d
edi: 0x00007fd0 esi: 0x0000ffc2 ebp: 0xbfffe798 esp:0xbfffe720
ss: 0x0000001f eip: 0x00361294 cs: 0x00000017 ds:0x0000001f
es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010202
Thread 1:
# 1 0x9053de26 in _signgam + 0x903975C2 (libSystem.B.dylib + 0x00000e26)
# 2 0x905c5f2b in _signgam + 0x9041F6C7 (libSystem.B.dylib + 0x00088f2b)
# 3 0x01ab4d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01ab43e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01ab446c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01ab4f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 8 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x905b5277 ecx: 0xb00a0a5c edx:0x9053de26
edi: 0x00001103 esi: 0x45cd7516 ebp: 0xb00a0ac8 esp:0xb00a0a5c
ss: 0x0000001f eip: 0x9053de26 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000206
Thread 2:
# 1 0x90544eee in _signgam + 0x9039E68A (libSystem.B.dylib + 0x00007eee)
# 2 0x9056fbf1 in _signgam + 0x903C938D (libSystem.B.dylib + 0x00032bf1)
# 3 0x95e9745c in __CMProfileID + 0x95DC4338 (ColorSync + 0x0003345c)
# 4 0x95ea9d8e in __CMProfileID + 0x95DD6C6A (ColorSync + 0x00045d8e)
# 5 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 6 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0x0000014e ebx: 0x9056fc11 ecx: 0xb0122e7c edx:0x90544eee
edi: 0x048435a4 esi: 0xb0123000 ebp: 0xb0122ef8 esp:0xb0122e7c
ss: 0x0000001f eip: 0x90544eee cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Thread 3:
# 1 0x9059ccea in _signgam + 0x903F6486 (libSystem.B.dylib + 0x0005fcea)
# 2 0x016efa26 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00172a26)
# 3 0x015fd0cc in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x000800cc)
# 4 0x94ad1463 in __gTECMasterGlobals + 0x947EBC43 (CarbonCore + 0x00049463)
# 5 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 6 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0x000c0194 ebx: 0x015fd07b ecx: 0xb01f9d3c edx:0x9059ccea
edi: 0x04000000 esi: 0xb01f9f24 ebp: 0xb01f9d58 esp:0xb01f9d3c
ss: 0x0000001f eip: 0x9059ccea cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 4:
# 1 0x90586a56 in _signgam + 0x903E01F2 (libSystem.B.dylib + 0x00049a56)
# 2 0x016efab1 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00172ab1)
# 3 0x015fcd7a in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x0007fd7a)
# 4 0x94ad1463 in __gTECMasterGlobals + 0x947EBC43 (CarbonCore + 0x00049463)
# 5 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 6 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0x00000193 ebx: 0x015fcceb ecx: 0xb027bcac edx:0x90586a56
edi: 0xb027bec4 esi: 0xb027bf34 ebp: 0xb027bcd8 esp:0xb027bcac
ss: 0x0000001f eip: 0x90586a56 cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000282
Thread 5:
# 1 0x9053dd5a in _signgam + 0x903974F6 (libSystem.B.dylib + 0x00000d5a)
# 2 0x015fd48f in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x0008048f)
# 3 0x94ad1463 in __gTECMasterGlobals + 0x947EBC43 (CarbonCore + 0x00049463)
# 4 0x9056ef79 in _signgam + 0x903C8715 (libSystem.B.dylib + 0x00031f79)
# 5 0x9056ee36 in _signgam + 0x903C85D2 (libSystem.B.dylib + 0x00031e36)
X86 Thread State:
eax: 0xffffffda ebx: 0x94ae47af ecx: 0xb02fde5c edx:0x9053dd5a
edi: 0xb02fdf36 esi: 0x00000000 ebp: 0xb02fde88 esp:0xb02fde5c
ss: 0x0000001f eip: 0x9053dd5a cs: 0x00000007 ds:0x0000001f
es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0x00000246
Loaded modules:
0: Microsoft Word (12.1.3.080930 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin
2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker
4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE
5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation
6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore
10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice
11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt
12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo
14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin
16: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
17: RawCamera (410 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
18: EnglishSpeller (12.1.3.080930 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
19: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
20: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
21: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
22: EnglishGrammar (12.1.3.080930 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
23: JapaneseProofing (12.1.3.080930 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
24: DivX Decoder (6.6.0 Reg=English Loc=0x0000): /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
25: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
26: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
27: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
28: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
29: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
30: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
31: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
32: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
33: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
34: libsqlite3.0.dylib: /usr/lib/libsqlite3.0.dylib
35: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
36: QuickTimeImporters (995.26.2 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTime Importers
37: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
38: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
39: InstallServer: /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
40: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
41: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
42: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
43: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
44: libauto.dylib: /usr/lib/libauto.dylib
45: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
46: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
47: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
48: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
49: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
50: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
51: QuickTimeComponents (995.26.2 Reg=en_US Loc=0x0000): /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
52: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
53: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
54: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
55: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
56: libbsm.dylib: /usr/lib/libbsm.dylib
57: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
58: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
59: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
60: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
61: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
62: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
63: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
64: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
65: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
66: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
67: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
68: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
69: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
70: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
71: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
72: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
73: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
74: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
75: libgcc_s.1.dylib: /usr/lib/libgcc_s.1.dylib
76: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
77: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
78: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
79: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
80: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
81: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
82: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
83: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
84: libz.1.dylib: /usr/lib/libz.1.dylib
85: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
86: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
87: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
88: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
89: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
90: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
91: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
92: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
93: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
94: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
95: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
96: libcups.2.dylib: /usr/lib/libcups.2.dylib
97: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
98: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
99: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
100: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
101: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
102: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
103: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
104: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
105: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
106: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
107: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
108: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
109: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
110: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
111: libCGATS.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
112: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
113: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
114: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
115: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
116: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
117: libffi.dylib: /usr/lib/libffi.dylib
118: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
119: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
120: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
121: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
122: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
123: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
124: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
Operating System Information
Operating System: Mac OS X 10.5.5 (Build 9F2114)
CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
gestaltPhysicalRAMSize err = 0, result = 2047 MB
gestaltSystemVersion err = 0, result = 0x1055
Screen: 1680 x 1050, depth = 32, ltbr = 0, 0, 1050, 1680
Screen: 1280 x 800, depth = 32, ltbr = 1680, 520, 1320, 2960
Microsoft Application Information:
Error Reporting UUID: AE11876F-4316-47FE-9C05-55C34AF3438A
Time from launch: 4 hours, 47 minutes, 44 seconds
Total errors on this client: 3

One solution to your present issue is to consider NeoOffice or OpenOffice, either of which are nearly 100% MS compatible and do not suffer from these Word/Office-related issues that many MS Office/Mac users seem to have.
Neo and Open Office are fully Leopard compatible and I have never had any issues with them. I use them on PCs and Macs. They are free downloads.
http://www.neooffice.org/neojava/en/index.php
http://www.openoffice.org/

Word 2008 crashes when pfd files are inserted

I wonder if anyone at Apple are looking into the issue that seem to be confirmed by many reports in different forums: That Word 2008 do crash if a pdf document is inserted into a document saved in the .doc format - not the never .docx format.
Some has advised to save the document in the .docx and then with one or more other applications open and save the document in other formats and eventually ending up in the .doc format with a working document.
No fix has be reported to be launched soon from Microsoft. So what does Apple say?
Although this might be a rather long shot I was wondering if the pdf issue in Word 2008 might have anything to do with the way Mac OS treats the pdf files? The Security Update 2008-005 from Apple dealt with pdf files - and might have changed the performance of other applications - or what?
The security update said
"CoreGraphics--CVE-2008-2322--An integer overflow in the handling of PDF files may result in a heap buffer overflow. Viewing a maliciously crafted PDF file may lead to an unexpected application termination or arbitrary code execution. This update addresses the issue through additional validation of PDF files. Credit to Pariente Kobi working with the iDefense VCP for reporting this issue."
Message was edited by: John Christiansen
Message was edited by: John Christiansen

I understand your point, but please read the info on the security update that was inserted into my message - there seem to be something with pdf documents and security - and one might speculate if
this might also affect applications ??
But apparently you are a great expert and I'm not so ....

Word 2008, crashing, oh my!

So, sure I have a 1000+ page plus document. But I have put it in draft mode so it doesn't repaginate. That saves time. But, if I apply a Style and then press return on the keyboard, Word crashes.
Has anyone seen problems with Styles and Word 2008?
Thanks.

Thanks again.
This is what you suggest: http://www.geeksrus.com/2008/01/16/office-2008-font-issues/
I have seen some articles online that said:
1. Uninstall Office and reinstall it without the fonts (custom installation) - http://forums.macrumors.com/showthread.php?t=418269
2. Move the Library/Fonts/Microsoft to the trash - http://www.everythingicafe.com/forum/mac-and-iphone/microsoft-office-2008-messed -up-all-my-fonts-22275.html
Do you recommend either of these?
Thanks.

Word 2008 crashes in Snow Leopard - HP printer to blame?

I've been struggling with Word 2008 under Snow Leopard for almost two months, with lots of crashes. I've tried all kinds of things, including setting up a new user account, validating fonts, full reinstalls of SL and MS Office, cleaning caches with OnyX, etc. So far nothing works.
Most often the crashes come when I open an older Word document that was printed, at least once, on an old HP LaserJet 3300 printer that I no longer own. I think that whenever a document is printed, this information is saved in the document file somewhere. Now when I try to open these documents in SL, Word chokes on them.
I don't know if there are any solutions to this, but thought I would post in hopes that someone has run into a similar problem.
Alex

Updating SL to 10.6.2, and updating Office 2008 to 12.2.3, seems to have completely fixed the problem!

Word 2008 crashes in original user account, but ok in new user account

I sat through 1.5 hours with a Microsoft tech uninstalling and reinstalling office 2008 just to find that when they had me create a new user, Word didn't crash like it was in my original user account. That is when they said, this is not a Word problem, it's a mac problem...
I had read that fonts may cause issues, so I used font book to resolve duplicate font problems and verify all of my fonts (including the new ones that Office installs) I also disabled all of my user fonts and only ran the system set...Word still crashed.
I'm wondering if anyone out there has seen this problem and would have any clue as to what I have in my user account that might conflict...what are key differences between an old user account and a fresh one?
Thank you.

Hi Darcie, and a warm welcome to the forums!
what are key differences between an old user account and a fresh one?
Mainly Pref files, (.plist), secondly Permissions, thirdly Login Items in the Accounts pref pane, to test if it's a login item, Safe Boot into that account, (holding Shift key down at bootup), test, then use Disk Utility from there to Repair Permissions, reboot once more.

HELP: Word 2008 crashes often

Hi,
I found that my word 2008 always crashes when I change any setting that need to be saved when quitting. For example, the most common one is that I always want to print two-sided to save paper. Whenever I changed the print setting, it will crash when I quit the word (after all documents have been successful saved and closed). It seems that I don't have certain privilege to save the changes, but I am already the administrator. Anyone has similar problems? How do I solve it?
Thanks a lot!!!!

Hi FishSailor;
You might have better luck with your Microsoft Word question if you ask it over on the Microsoft Forums.
Allan

Word 2008 crashes when trying to save as PDF

Ever since upgrading to 10.6, I've been unable to save Word 2008 documents as pdf files from the print dialog. As soon as select "Save as PDF" from the PDF pull down, Word crashes. This doesn't happen in Excel or Powerpoint.
What's interesting is that if I select the Preview button (next to the PDF pull down in the print dialog), it opens the file using either Acrobat or Preview (depending on how I set things up), both of which let me save the file as a PDF.

I also have had a few instances where Save as PDF crashed Safari and Firefox. It doesn't happen on the first attempt, after trying to save a few documents in Safari it consistently crashed while using the Save as PDF, I thought it was a Safari problem so I switched to Firefox it allowed me to save a few a more documents and then it crashed.
marc

Acrobat 9 Pro & Word 2008 doc with sections problem

I have recently switched from Windows to a MacBook Pro and am just now using Word 2008 & Acrobat 9 Pro for the Mac. I have an 11-page Word doc (created with Word XP before the change) that has several sections in it (to change page orientation). When I send that doc to the Acrobat PDF virtual printer, it creates several files corresponding to the sections in Word, but omits the first section completely. This never happened with Word XP and Acrobat 7.Is there something I missed in setting up Acrobat? Is this common with the Mac version of Acrobat?
Thanks. John.

This is a long standing issue between Acrobat (Adobe/Apple/Microsoft). Both Microsoft and Adobe Blame on Apple. But the problem has been around since Mac OS 6 days and acrobat 2-3. Back then Mac didn't even you the Abobe PDF engine for visual and printing as in OSX. Adobe refuses to fix the problem because they are not as big a fish as Microsoft. Microsft if you don't fix a problem for them it means the death of your Company. Microsoft has included a work around in 2008 . That is go to Save as... and choose PDF.
It will save as one document, Unless there is a switch in Page orientation. Microsoft both on Bulletin Boards (Forums) and on website say that the code is identical for Mac and PC version except for VBA missing, key layouts and inteface changes. But MS refuses to allow Adobe a Look at their Page and section Break codes so they can cure it.
Try saving as PDF in Word 2008 make sure version ia 12.2.1. Next see if all pieces are there.
In Acrobat and choose insert pages then choose the next section. and add to end. go to end and repeat with next section, and repeat, with next section until all the pieces are together. I wish the problem was fixed it been going on since the day Acrobat came on the scene. And the aprties are so afraid and scecretive they won't work together to fix the problem. But that business these days everyone is out for themselves, and don't care who get affected in the process.

Microsoft word 2008 crashes abruptly when trying to use track changes

Hi,
I believe this may be related to recently downloading Yosemite:
Every time I try to use Microsoft Word (2008) with "track changes" on, Word shuts off abruptly.
Has any one else had this problem? Is there a way to fix it?
I've already tried Disk Utility - disk & disk permissions repair.
Help would be greatly appreciated.
Thanks.

You should note that this forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office or your question in any way. If you have issues or questions about Office, it's probably best you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Crystal Reports 2008 crashes with blanked out areas when downloading data

We have a pc installed with Crystal Reports 2008 v1 SP2, which is used for report creation, but after a few minutes of downloading data from the server to populate the report, the report crashes with black areas instead of data in the report. Please can anyone offer possible solutions?
Pc: workstation
Os: Microsoft Windows XP Professional 32 bit
Processors: 1 Intel Core(TM) i5 CPU 650 @ 3.20 Ghz
Total Memory: 3264 Mb
Total Hard Drive: 298 Gb
Display 1680 x 1050 pixels 65536 colours]
Display Adapters: Microsoft 4.0.5733.0
driver date: 2-28-2007
Crystal Reports version: 12.1.0.883
Crystal Reports 2008 SP2
Oracle in OraHome111
file version: 11.1.0.6.0
driver_ODBC_Version: 03.51
connects to remote server on site with Oracle 11g database, via above ODBC driver.
Many thanks, any ideas would be appreciated!
David

Hi David,
I've seen this before, your Video driver is out dated and you need to update it. Typically the makers of the mother board or video card, which ever one you are using, will have updates for your specific OS. Appears you are using the default Window generic video driver which may not support what CR requires or you have an older usp10.dll. You will likely get a new one if you install Windows XP Service Pack 3.
Also, Crystal Reports version: 12.1.0.883 is SP 1 and not SP 2., second number is the Service Pack, 12.x.x.x.
Download SP 4 and see if that may help:
https://smpdl.sap-ag.de/~sapidp/012002523100009989492010E/cr2008_sp3_fullbuild.zip
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
Or incrementally:
https://smpdl.sap-ag.de/~sapidp/012002523100009038092009E/cr2008win_sp2.exe
https://smpdl.sap-ag.de/~sapidp/012002523100007123572010E/cr2008_sp3.exe
https://smpdl.sap-ag.de/~sapidp/012002523100008782452011E/cr2008sp4.exe
And you may need SP 3 or if you want to start off clean download the full build of SP 3 and then SP 4. Requires the keycode so make sure you have it, we can't give you a new one.
Don

Will "Word" 2008 work with LION?

"Open XML for Word" shows up as PPC,what does that mean for my version of Word, Version 12.3.0???? Thanks, Bill

Word 2008 is a universal application, meaning it will run on both PowerPC and Intel systems. OpenXML for Word is intended for Office 2004, Word 2008 being able to natively open the newer Word document format, so OpenXML being PowerPC-only will not be a factor.
How compatible Word 2008 will be with Lion, though, is unknown at this time. We'll have to wait for either official details from Microsoft or for Lion to be released so that people can test and report on compatibility.
Regards.

Word 2008 crashing frequently on my upgraded 400 Mhz Pismo

I've just started to use Word 2008 on my upgraded 400 MHz Pismo while I recuperate from an operation and can't use my iMac and it is crashing frequently - is my 400MHz Pismo out of spec for Office 2008 apps? Is there anything else I can do to run Office 2008 apps? Cheers, Steve

Hi, Steven. Your Pismo doesn't meet the minimum requirements for Office 2008, which requires at least a G4 processor.
System Requirements
* Mac OS X v10.4.9 or later
* PowerPC G4 or G5 or Intel Core duo processor
* 512MB RAM
* 1.5GB free hard-disk space
* HFS+ hard disk format
* 1024 x 768 or higher display resolution
* DVD-ROM drive
* Internet access for Entourage and certain other features (fees may apply)

Word 2010 crashing with "Send to Bluetooth" Add-in

Hi. I'd like to report that Word 2010 (32bit, v.14.0.5123.5000) is frequently crashing with "Send to Bluetooth" Add-in loaded by Widcomm (btsendto_office.dll v.6.2.1.800).
Eventlog:
Faulting application name: WINWORD.EXE, version: 14.0.5123.5000, time stamp: 0x4c646b38
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b21e
Exception code: 0xc0000374
Fault offset: 0x000c2913
Faulting process id: 0xa64
Faulting application start time: 0x01cba046fdeecbeb
Faulting application path: C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3c3f95bf-0c3a-11e0-8874-001d722a0d15
Microsoft Word
Word experienced a serious problem with the 'send to bluetooth' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
P1: 700160
P2: 14.0.4763.1000
P3:
P4:

On 2012-06-03 11:46 (GMT+1), hfrwld wrote:
Hallo,
I had the same problem with Word and Excel, always crashing on finishing the program. I first uninstalled the "Send to Bluetooth" Add-In in Word (keeped it in Excel) and Word works fine, without crashing and restarting on finishing the program. Then
I - the first time since installing Office 2010 and bluetooth software - starts the Add-In function "Send to Bluetooth" in Excel, where the Bluetotth Add-In still was installed, and the assistent for "Send to Bluetooth" starts. I choose a bluetooth device
(my mobile phone), sends an opened Excel document to it, complets the assistents and since this time, Excel did no more crash on finishing the program. I repaired WIDCOMM bluetooth software to get the bluetooth Add-In for Word again and also in Word I
start the "Send to Bluetooth" assistent, followed the assistent and now also Word works without crashing.
helfrw
I believe an updated version of the bluetooth add-in has been released (by the manufacturer), which explains why things worked smoothly after the re-download.
Stefan Blom, Microsoft Word MVP

Word 2008 crashing with comments

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