Word 2010 crashing with "Send to Bluetooth" Add-in
Hi. I'd like to report that Word 2010 (32bit, v.14.0.5123.5000) is frequently crashing with "Send to Bluetooth" Add-in loaded by Widcomm (btsendto_office.dll v.6.2.1.800).
Eventlog:
Faulting application name: WINWORD.EXE, version: 14.0.5123.5000, time stamp: 0x4c646b38
Faulting module name: ntdll.dll, version: 6.1.7600.16559, time stamp: 0x4ba9b21e
Exception code: 0xc0000374
Fault offset: 0x000c2913
Faulting process id: 0xa64
Faulting application start time: 0x01cba046fdeecbeb
Faulting application path: C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 3c3f95bf-0c3a-11e0-8874-001d722a0d15
Microsoft Word
Word experienced a serious problem with the 'send to bluetooth' add-in. If you have seen this message multiple times, you should disable this add-in and check to see if an update is available. Do you want to disable this add-in?
P1: 700160
P2: 14.0.4763.1000
P3:
P4:
On 2012-06-03 11:46 (GMT+1), hfrwld wrote:
Hallo,
I had the same problem with Word and Excel, always crashing on finishing the program. I first uninstalled the "Send to Bluetooth" Add-In in Word (keeped it in Excel) and Word works fine, without crashing and restarting on finishing the program. Then
I - the first time since installing Office 2010 and bluetooth software - starts the Add-In function "Send to Bluetooth" in Excel, where the Bluetotth Add-In still was installed, and the assistent for "Send to Bluetooth" starts. I choose a bluetooth device
(my mobile phone), sends an opened Excel document to it, complets the assistents and since this time, Excel did no more crash on finishing the program. I repaired WIDCOMM bluetooth software to get the bluetooth Add-In for Word again and also in Word I
start the "Send to Bluetooth" assistent, followed the assistent and now also Word works without crashing.
helfrw
I believe an updated version of the bluetooth add-in has been released (by the manufacturer), which explains why things worked smoothly after the re-download.
Stefan Blom, Microsoft Word MVP
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Machine information:
Windows 7 (x64) SP1
Office 2010 (x64) 14.0.6112.5000
Acrobat X Pro (x86) 10.1.3
Crash Report:
Version=1
EventType=APPCRASH
EventTime=129853934132967189
ReportType=2
Consent=1
UploadTime=129853934134215189
ReportIdentifier=4e4f5b16-c16a-11e1-ae3f-5c260a5c33cf
IntegratorReportIdentifier=4e4f5b15-c16a-11e1-ae3f-5c260a5c33cf
Response.BucketId=41559749
Response.BucketTable=4
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=WINWORD.EXE
Sig[1].Name=Application Version
Sig[1].Value=14.0.6024.1000
Sig[2].Name=Application Timestamp
Sig[2].Value=4d83e2f6
Sig[3].Name=Fault Module Name
Sig[3].Value=wwlib.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=14.0.6024.1000
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4d83e39e
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000000000031b4aa
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
UI[2]=C:\Program Files\Microsoft Office\Office14\WINWORD.EXE
UI[3]=Microsoft Word has stopped working
UI[4]=Windows can check online for a solution to the problem and try to recover your information and restart the program.
UI[5]=Check online for a solution and restart the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
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LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
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LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
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LoadedModule[27]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[28]=C:\Windows\system32\MSIMG32.dll
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LoadedModule[32]=C:\Windows\system32\SHLWAPI.dll
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LoadedModule[41]=C:\Program Files\Common Files\Microsoft Shared\office14\1033\MSOINTL.DLL
LoadedModule[42]=C:\Program Files\Common Files\Microsoft Shared\office14\MSORES.DLL
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LoadedModule[203]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AdobePDFL.dll
LoadedModule[204]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AdobeXMP.dll
LoadedModule[205]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\AXE8SharedExpat.dll
LoadedModule[206]=C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\x64\PDFMEngine.dll
LoadedModule[207]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\pdfsettings.dll
LoadedModule[208]=C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\x64\MPS.dll
LoadedModule[209]=C:\Program Files (x86)\Adobe\Acrobat 10.0\PDFMaker\Office\x64\PDFPort.dll
Sec[0].Key=LCID
Sec[0].Value=1033
Sec[1].Key=skulcid
Sec[1].Value=1033
State[0].Key=Transport.DoneStage1
State[0].Value=1
State[1].Key=DataRequest
State[1].Value=Bucket=41559749/nBucketTable=4/nResponse=1/n
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Microsoft Word
AppPath=C:\Program Files\Microsoft Office\Office14\WINWORD.EXEI recently ran into this with a bitmap in a 265 page document. I copied the bitmap to IrfanView and then back (I think that was the step -- I am already forgetting) and the copied it back. The problem went away. My student may look a bit more at the file -- I asked so I could give a more definitive comment here.
The result I had suggests that it is a problem in WORD or the bitmap that WORD was using. Why WORD can deal with it and not Acrobat, I am not sure. However, when printing to the Adobe PDF printer there was not a problem, just with PDF Maker. -
Configure Word 2010 startup with /n switch.
Hello,
Opening MS Word with /n switch, Example "C:\Program Files\Microsoft Office\Office\Winword.exe" /n, Word 2010 will start a new instance of Word with no document open. Can this be done via GPO as we are looking into configuring this for hundreds
of users. Thanks.Hi,
I don't know a direct way to realize this via GPO, but a workaround may be helpful.
Since the path for all users should be the same(C:\Program Files\Microsoft Office\Office\Winword.exe), we can make one shortcut, then modify its Properties -> Add
/n to the target behind the full path C:\Program Files\Microsoft Office\Office\Winword.exe. It will be like "C:\Program Files\Microsoft Office\Office\Winword.exe" /n
in the shortcut properties, save it to a shared folder, then create a startup script which pulls this shortcut from the shared folder to the user's local desktop.
Since I'm not a script expert, you may need to contact other resource for further assistance.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
Word 2010 document with images won't print to HPLJ5550 printers
It prints fine on black and white printers (HP 4250). It's a 25-page document with images on almost every page. The file size in Explorer shows the document is 3.2mb. The printer queue window shows its 2.27mb/415 mb.
I've tried to figure this out.
I sent the same document to four different HPLJ5550 printers. All the same problem.
I sent it to other printer models and it works fine.
I sent it from different computers. Same results.
I turned off background printing. I disabled advanced printing. I PDF'd it and it still wouldn't print.
The issue is that we are moving to Office 2010 in May and I am responsible for training everyone. But, I can't print my training materials on 90% of our printers (HPLJ5550). Gack. What will this be like when we have all our employees trying to print and documents won't print.
This has happened with other Word 2010 documents too. I thought it may have been the fonts in the styles. So I changed the styles to use Times New Roman and Arial. Didn't help.
I made new styles, not based on any other style, and used TNR and Arial. Didn't help.
I save the file back to Word 2003. Didn't help.
I can, however, print the file fine on the one Dell 5100 color printer we have. But, that's not going to work when we have 700 users trying to print to their HPLJ5550 printers (the company default printer for all our locations).
I would appreciate any suggestions you have. Right now I have had to go back to using Word 2003 to create the training documents for Word 2010 classes - totally not acceptable.Ugh.
Thank you!I am using BB ZZ10, and my laptop has Kaspersky Anti Virus installed in Windows 7, as mentioned in the forum, i have stopped my AV, and installed the PrintToGo and still it is not working.
I get a small window asking for my blackberry ID and Password, once i enter it correctly it give a error message, stating that cannot connect to internet or DNS not found when all other browser pages are able to connect.
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Does Word 2010 work with Adobe Acrobat 6.0 Standard?
I've been using Windows XP and MS Office 2003. It's essential for me to use MS Word for my work. I also sometimes need to create PDFs from my Word documents. I bought Adobe Acrobat 6.0 Standard earlier this year.
I now find (to keep up to date and on good terms with my clients) that I need to upgrade to a newer version of Word. If I keep Windows XP but upgrade to MS Office/Word 2010, will my Ad Ac 6.0 work okay? I've been told there are some conflicts between some versions of Ad Ac and MS and I'm confused about it.
Thank you.MS Office 2010 has already been out for several months, so I will presume that Adobe has that version to test while programming Acrobat X
If you need the functions, buy X when it is available
If you do have problems, you will be able to come back here and ask questions
You may also report bugs at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform -
Crashes with 'send error' on importing CD despite doing the obvious.
It crashes with a send error message as soon as I start to import a CD. It can read CDs & play them OK.
I have re-installed iTunes.
Also reinstalled just Quicktime.
I have run a CD diagnostics and everything is fine.
My windows mwdia player rips Cds OK.
I have tried disabling the firewall and done a full virus screen. All OK.
I have no idea what I can do next. It is an impossible bug for a non-techy like me to sort. Everything else inc. the ipod is basically fine although it does sometimes crash on moving tunes onto the iPOD.
Where can I go now except nowhere? Reply on this plus [email protected] if anybody has any bright ideas. TaI think I'm having a related problem. When I import, and this has only happened on the last 2 CDs, the files are on my computer, but when I look in itunes, I can find the blank spaces where the songs are, play the songs, but even when I edit the info for a song, nothing changes. It's just blank space in the itunes library. I'm also using 7.5.0.20.
Anyone have any ideas? -
Word 2008 crashing with comments
Document in Word 2008; client REQUIRES that I use comment boxes in editing; Word keeps crashing. i've tried cutting and pasting into new document. I've tried deleting Word preferences in the library. I'm stuck. help!
Try Microsoft's own Office for Mac forums.
-
Macbook Pro 2010 Crashes with a black screen when under heavy graphical load.
It loops any sounds that were playing and all keys are unresponsive. Only way to stop is a hard restart. I have already tried repairing permissions both with the Disk Utility under OSX AND with the installer CD. I noticed that this also happens in safe mode. This occurs in applications such as Starcraft II, Microsoft Powerpoint, and Half Life 2. I am a college student and unable to gain acces to an Apple Store so I was wondering if anyone had any suggestions. I have boot camp installed (I have read that having boot camp on another partition may cause this problem). Yes the error occurs when under the OSX environment, I have the most up to date software updates. Here is an error code produced after my hard restart (if it helps):
Interval Since Last Panic Report: 397887 sec
Panics Since Last Report: 1
Anonymous UUID: C720018D-ED30-41E2-B39A-CEAAB6847A2A
Fri May 20 19:31:07 2011
panic(cpu 0 caller 0xa7cc8f): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xc0000000 0xa617b000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0xb9a2b888 : 0x21b510 (0x5d9514 0xb9a2b8bc 0x223978 0x0)
0xb9a2b8d8 : 0xa7cc8f (0xc9223c 0xd02840 0xca13cc 0x0)
0xb9a2b978 : 0xb975d3 (0xdc95404 0xe7a3004 0x100 0xb9a2ba48)
0xb9a2b9c8 : 0xb8e5cc (0xe7a3004 0x100 0xb9a2b9f8 0xa6c76c)
0xb9a2b9f8 : 0x176e965 (0xe7a3004 0x100 0x438004ee 0x2b0a6c)
0xb9a2bb38 : 0xbb6250 (0xe7a3004 0xe7a4004 0x0 0x0)
0xb9a2bb78 : 0xa85e23 (0xe7a3004 0xe7a4004 0x0 0x0)
0xb9a2bc18 : 0xa82502 (0x0 0x9 0x0 0x0)
0xb9a2bdc8 : 0xa843d1 (0x0 0x600d600d 0x702a 0xb9a2bdf8)
0xb9a2be98 : 0xa18582 (0xc1d00015 0xaa910001 0x20802040 0xb9a2bee0)
0xb9a2bef8 : 0xdd84eb (0xe1de400 0xb9a2bf4c 0x0 0x7)
0xb9a2bf58 : 0xdd8696 (0xe1e2600 0xddfb54 0xb9a2bf78 0x2a358d)
0xb9a2bf78 : 0x22fd0d (0xe1e2600 0x0 0x0 0x6003)
0xb9a2bfc8 : 0x2a06dc (0x863ea0 0x0 0x10 0x12cff200)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.19)@0xdd5000->0xddffff
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x9e7000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0xa09000
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
com.apple.nvidia.nv50hal(6.2.6)@0x1638000->0x1a4cfff
dependency: com.apple.NVDAResman(6.2.6)@0xa16000
com.apple.NVDAResman(6.2.6)@0xa16000->0xd03fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x908000
dependency: com.apple.iokit.IONDRVSupport(2.2)@0xa09000
dependency: com.apple.iokit.IOGraphicsFamily(2.2)@0x9e7000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10J869
Kernel version:
Darwin Kernel Version 10.7.0: Sat Jan 29 15:17:16 PST 2011; root:xnu-1504.9.37~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 34337500932014
unloaded kexts:
com.apple.filesystems.cd9660 1.4.1 (addr 0xb9c71000, size 0x36864) - last unloaded 20423702674692
loaded kexts:
com.google.filesystems.fusefs 2.0.3 - last loaded 20349428727563
com.vmware.kext.vmnet 3.1.2
com.vmware.kext.vmioplug 3.1.2
com.vmware.kext.vmci 3.1.2
com.vmware.kext.vmx86 3.1.2
com.sophos.kext.sav 7.2.0
com.Logitech.Unifying.HID Driver 1.2.0
com.Logitech.Control Center.HID Driver 3.3.0
com.apple.filesystems.msdosfs 1.6.3
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.19
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 1.9.9f12
com.apple.driver.AppleUpstreamUserClient 3.5.4
com.apple.driver.AppleMCCSControl 1.0.17
com.apple.driver.AppleMikeyDriver 1.9.9f12
com.apple.driver.AudioAUUC 1.54
com.apple.driver.AppleIntelHDGraphics 6.2.6
com.apple.driver.AppleIntelHDGraphicsFB 6.2.6
com.apple.driver.SMCMotionSensor 3.0.0d4
com.apple.kext.AppleSMCLMU 1.5.0d3
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.CHUDUtils 364
com.apple.iokit.CHUDProf 364
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.5.0d5
com.apple.GeForce 6.2.6
com.apple.driver.AppleGraphicsControl 2.8.68
com.apple.driver.AppleLPC 1.4.12
com.apple.filesystems.ntfs 3.4
com.apple.driver.AppleUSBTCButtons 200.3.2
com.apple.driver.AppleUSBCardReader 2.5.8
com.apple.driver.AppleUSBTCKeyboard 200.3.2
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.5
com.apple.BootCache 31
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.3
com.apple.driver.AppleUSBHub 4.1.7
com.apple.driver.AppleFWOHCI 4.7.1
com.apple.iokit.AppleBCM5701Ethernet 2.3.9b6
com.apple.driver.AirPortBrcm43224 427.36.9
com.apple.driver.AppleAHCIPort 2.1.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleUSBEHCI 4.1.8
com.apple.driver.AppleACPIButtons 1.3.5
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.6
com.apple.driver.AppleACPIEC 1.3.5
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 105.13.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.11
com.apple.driver.AppleIntelCPUPowerManagement 105.13.0
com.apple.driver.DspFuncLib 1.9.9f12
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.8d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.0f1
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.CHUDKernLib 364
com.apple.iokit.IOAudioFamily 1.8.0fc1
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 1.9.9f12
com.apple.iokit.IOHDAFamily 1.9.9f12
com.apple.iokit.AppleProfileFamily 41.4
com.apple.driver.AppleSMC 3.1.0d3
com.apple.driver.IOPlatformPluginFamily 4.5.0d5
com.apple.driver.AppleSMBusPCI 1.0.8d0
com.apple.nvidia.nv50hal 6.2.6
com.apple.NVDAResman 6.2.6
com.apple.iokit.IONDRVSupport 2.2
com.apple.iokit.IOGraphicsFamily 2.2
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.0f1
com.apple.driver.AppleUSBBluetoothHCIController 2.4.0f1
com.apple.iokit.IOBluetoothFamily 2.4.0f1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.5
com.apple.iokit.IOUSBMassStorageClass 2.6.5
com.apple.driver.AppleUSBMultitouch 206.6
com.apple.iokit.IOUSBHIDDriver 4.1.5
com.apple.driver.AppleUSBMergeNub 4.1.8
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.5
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.5
com.apple.iokit.IOUSBUserClient 4.1.5
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 314.1.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.4
com.apple.iokit.IOUSBFamily 4.1.8
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.5
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.2
com.apple.driver.AppleACPIPlatform 1.3.5
com.apple.iokit.IOPCIFamily 2.6
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.36.9)
Bluetooth: Version 2.4.0f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5055GSXF, 465.76 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0608, 0xfd130000
USB Device: My Passport 071A, 0x1058 (Western Digital Technologies, Inc.), 0x071a, 0xfd134000
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0xfd133000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000Try running your hardware tester once.
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101 -
Acroexch error in Word 2010 x64 with Adobe Acrobat Standard 9.5
Hello, i get this error when im trying to insert a PDF into a word doument.
In Adobe Reader X it was the Protect Mode but in Acrobat Standard in don't have this Option.
Any ideas please?
Thanks!Dear David,
thanks for the Answers.
The Problem has our General Manager.
I will try to explain the Problem a little bit better.
Our General Manager had a Windwos 7 32bit with Word 32bit and Adobe Acrobat Standard 9.5. When he inserted a PDF with Drag & Drop in Word all works fine.
Since he have a Windws7 64bit with Word 64bit and Adobe Acrobat Standard 9.5 he get a Acroexch error. I tried it on my Workstation and had the same error. Yesterday i tried it again on a Windws7 32bit with Word 32bit with Adobe Acrobat Standard 9.5 and it worked.
If i try to insert the PDF as a Object it works on both Systems. I saw now that Adobe Acrobat is a 32bit Version. Is there a 64bit version for Adobe Acrobat 9.5?
Best regards -
Conversion of a Word 2010 Document with inserted objects to pdf with adobe acrobat XI
Hi,
I am working in a Wrod document with inserted objects such as ppt files, word documents and even pdf documents. you open the word document, push in the object and then the inserted file opens. I have converted it to pdf with one button click and the index works, that's to say, you press in the index and you go to the section selected. However the inserted objects are images and you can no open them.
Do you know how to keep the inserted objects????
ThanksPretty sure that the PDF will contain exactly what you'd get if you printed the Word document. There is no promise or expectation that objects will be "live".
-
Word 2010 (64-bit on Win7 64-bit) crashes crashes on opening any document by double-click.
Sad to have to open repeat thread, but I'm having the same problem that Maurice Reed was having (that thread is now locked, although I didn't see any solution there).
I have a fresh installation of Windows 7 (64) and Office 2010 (64). Any time I double-click on a document to open it (that is, any time I open a document from Windows Explorer), Word 2010 crashes.
This includes situations where Word 2010 is already running and I open a doc or docx from Windows.
This also happens with NEWLY CREATED documents. I tested this by opening Word and creating and saving a brand new document. Opening that doc (docx) from Windows triggers this crash.
I tried deleting the Normal.dot as was suggested in other threads.
Also tried installing updates and hotfix from Microsoft. No luck.
I'm curious as to why Maurice's thread was locked when there didn't appear to be any resolution to it.
I'm stunned that such a widespread problem would go without a patch, hotfix or resolution for so many months. Am I missing something? I've been researching this for about a month off and on now. Have yet to see an actual fix. On the other hand, I've heard
about this problem from others even before it happened to me.
What's going on up there? Where are Bartley & Jeanne when we need them. ;D
- Dave F.Hi Dave,
Maurice's thread was locked because he is using Office 2010 Beta, and his post is in the forum for Office Beta, since the Beta is past due, the whole forum is locked.
Let's go back to your question.
Have you installed the Office 2010 Service Pack 1? The service pack fixes many issues, you should try if you haven't.
Download
the Microsoft Office 2010 Service Pack 1 64-bit package now.
I may to metion is that all I know the Office 2010 64-bit will work smoothly with Windows 7 64-bit, cause I'm using it for my daily work.
So, the problem you met with mostly caused by the 3rd-party add-ins/services.
Have you tried to open the document by holding the Ctrl key? This will open the document in safe mode, if you are able to do so, this will help us to narrow down the root cause.
If it will crash even when you start it in safe mode, let's try to run a clean boot to check this issue. In a clean boot, lots of service will be disabled, if we wouldn't get problem in a clean boot, then we can enable the service little by little, then
we can find out which service might cause this issue.
For a detail instruction, you can refer to this kb:
http://support.microsoft.com/kb/929135
Let me know the result, any questions, feel free to let me know.
Sincerely,
Max Meng
Forum Support
Come back and mark the replies as
answers if they help and unmark them if they provide no help. -
I'm using Firefox v12 to open a hyperlink from a website that points to a filename.doc MS Word Document for download.
We are then asked to open the file with MS Word (Default), which our installed version is MS Word 2010.
Firefox then renames the file appending a .docx to the filename e.g filename.doc.docx. MS Word 2010 opens with error 'incorrect file format', which is correct as Firefox has renamed it.
Is there a fix or workaround for this?Hello Jscher2000,
I can save the file and it opens fine.
It's when I open it directly, Firefox appends the 'docx' extenstion to the filename.
If I continue to reopen from the web link, Firefox renames the file as so
mydoc.doc-1.docx
mydoc.doc-2.docx
mydoc.doc-3.docx
I can open a .doc from a Microsoft site ok.
I have the feeling it's the way the web server is reporting the mime type to Firefox.
The link in question works fine in Internet Explorer.
best regards,
Youngielinux.
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