Word 2010 cross references drop when converted into a PDF

What do I need to do to make my Word 2010 cross references appear as active links in a PDF generated by Adobe PDFMaker?
I have Adobe Acrobat 9 Pro installed onto my PC.

I have 13 documents - "Word 10/AAX (all updates installed)", with many cross-references.
Links correctly translate to PDF including headings, TOC, websites, and cross-references WITHIN the same document, but cross-references between the 13 docs do not work.
The PDF shows the colour change, but there is no clickable link.
I am "Saving as PDF", have checked the PDFMaker settings, and have tried creating the PDF directly from AAX. Please help

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Cross-reference failure when converted to PDF

One of my clients uses FrameMaker 7.1 to author their product documents, and convert everything to PDF before releasing it. I often see problems where cross-references within the document work in FrameMaker, but do not work as links in PDF, even though they show as links and the cursor in Acrobat changes correctly as it should when pointing to a link. I have now encountered a FrameMaker file where the cross-references worked as links in the first revision of a PDF, but a random selection of them didn't in the next revision, even though no changes were made to any cross-references in the original FM file. It's not an issue with my PC or that of the person who generated the files - we have tried the conversion on multiple installations and they all produce the same result. To fix it we've had to locate each failed link in the PDF and put it right manually in the FM source file. Has anyone else encountered this? Any thoughts on the cause?

DxCooper (not your real name, I guess),
The rigid approach is to check in the PDF Setup dialog, last tab "Links", whether the option "Create Named Destinations for All Elements and Paragraphs" is selected. This helps but the size of the PDF may increase considerably.
Another thing which may help, especially (but not limited to) if the documents originally were authored in previous versions of FrameMaker, is the use of what is described in the prose of the above mentioned dialog: Optimize the PDF size by running the described routines once for every file. As far as I remember you can select a book file for that feature.
HTH,
- Michael (who feels better, if he can write to people with a name)

Some FM cross-references do not convert to hyperlinks in RH

Some existing cross-references as well as new cross-references in a specific chapter within a book are not converted into hyperlinks in RH. The cross-references work fine in FM. Cross-references in other chapters in the book are converted correctly. The problem started after I killed Robohelp with the UI froze while performing an Update All.
After re-opening the project and updating the linked files in RH, a different character tag (blue italics) was automatically applied to the cross-references that were not converted to links. We tried deleting and recreating the cross-references, deleting and re-linking the affected chapter and importing the character and cross-reference formats from another book, but nothing has helped. Any ideas on what can we do to fix this problem?

Hello,
No, we were never able to solve the issue. We decided to unlink the files
and use only Robohelp instead of FM-Robohelp.
Yadira
Yadira Chaves
Technical Writer
Atrion International Inc.
Tel: +1.514.337.2114
Fax: +1.514.337.2115
Mailto:[email protected]
http://www.atrionintl.com/ & http://www.reachlegislation.com
Address: 4777 Levy, Montreal, Quebec, H4R 2P9, Canada
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From:
Pingjing <[email protected]>
To:
Yadira Chaves <[email protected]>
Date:
08/30/2010 01:34 PM
Subject:
Some FM cross-references do not convert to
hyperlinks in RH
Did you solve this issue yet? I have the exact same issue.
Thanks.

Problem deleting cross-references: Deleted cross-references do not convert to correct text

This helpful page states that, "When you delete a cross-reference, the source cross-reference is converted to text."
I use InDesign to create user's manuals, which are full of cross-referenced page numbers.
The cross-references are all internal to a single document, they do not link to other documents. Each cross-reference is linked to paragraph text and the cross-reference format is Page Number.
I find that whenever I delete a cross-reference, the cross-reference does convert to text; however, the text—which in this case is a page number—is wrong.
For example, this sentence is on page 16:
"You can measure your heart rate using either the handgrip heart rate monitor or an optional chest heart rate monitor (see page 21 for information about the optional chest heart rate monitor.)"
Screenshot:
However, when I delete the cross reference, the sentence now reads:
"You can measure your heart rate using either the handgrip heart rate monitor or an optional chest heart rate monitor (see page 16 for information about the optional chest heart rate monitor.)"
Screenshot:
Now, to my mind, the cross-reference should have converted to the text "21," since that is what the cross-reference said (and it is the correct page number for the optional heart rate monitor text that is being referred to).
Instead, the cross-reference converted to the text "16," which is the number of the page that the sentence is actually on, but is most definitely not what the cross-reference said and is not the correct page number to boot.
Do any of you know the reason this happens?
Is there a way to make the text convert to the correct page number when the cross-reference is deleted?

Update: The cross references work when I export the book as Print PDF. Sadly this solution does not work in my case, because all my interactive element are disabled when exporting as Print PDF.

Word 2003 crashes when converting to a PDF in Acrobat 9.3.1

OS                    :   Windows XP Pro SP3
Acrobat Version:   Acrobat Pro 9.3.1.
M.S. Product     : Word 2003
Not every file will crash Word 2003 when converting to a PDF using Acrobat Pro 9.3.1 but this particular file and some others will produce the following error:
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[ Error: syntaxerror; OffendingCommand: ) '$ $ $ &$   ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
The co-worker was receiving the same error in Adobe Acrobat Pro 9.0 before we updated her to AAP 9.1.3.
I have read some other threads similar to mine but none of them answer the question well enough to try anything listed there. My co-worker can email me the Word file and I can print the file to my Adobe PDF printer just fine. I have Acrobat Pro 7.0.
Can anyone give me help on the cause and or solution to this problem????

Hi,
- syntaxerror indicates the file contains unintelligible PostScript code.
Any discussion of postscript errors, seem to consistently point to:
http://kb2.adobe.com/cps/328/328515.html
A troubleshooting guide is down in the bottom third of the page.
Be well...

How can I store and retrieve a Word file after it's been converted to a pdf?

How do I store and retrieve a Word file after it's been converted to an PDF? My file has been trapped in PDF"hell" assigned to a folder that cannot be opened or read, but when deleted, also deletes the original Word file...

I think we need some more info here like, how are you converting to PDF. This is the Reader forum and it doesn't convert files to PDF.

I have a Word file in square format. Converting it to PDF wipes the format and produces a document in portrait format.

I have a Word file in square format. Converting it to PDF wipes the format and produces a document in portrait format.

Create a Custom Page Size with the same dimensions as your document within a new Joboptions file and then use that new Joboptions file when you convert your square document to PDF.

PSE12: How to create gridlines on the image page then converted into a pdf? [was: N276]

I want to download an image from the internet, for example, batman, create gridlines on the image page then converted into a pdf. where on adobe photo shop element 12 can I do this.

On way is to define a pattern:
https://forums.adobe.com/thread/875370?tstart=0
Another way is this neat free grid generator filter:
http://www.richardrosenman.com/software/downloads/
1. Add a blank layer above the picture layer, fill with white, and set Blend Mode to Multiply.
2. Apply the filter. There are many options. Here I chose black lines on white background with 20 square boxes across. Note that the background should be pure white (255,255,255) so as not to change the original picture.
You can also find lots of grid images on the Internet, for example a Google search on "grid" or "grid paper". As in the previous method, add this image above your picture and set its Blend Mode to Multiply. Again, the background should be pure white.

Double print in one line,when convert spool to PDF

Dear Expert:
I have a problem to solve when convert spool to PDF,there is one line will double imaged.
The form is created by smartforms.
I have tryed many ways,retype the text or start a new line,all didn't works.
So could any one tell me how to solve this problem.
Many thanks.
[Picture of the PDF|http://picasaweb.google.com/nika.wei/SAP#5274740000941172338]
Edited by: Nika Wei on Dec 1, 2008 9:50 AM

Thanks for your quick response.
I used the program you mentioned to download spool to PDF.The download file is like the link picture.
And the form will not overlap when I print it immediately.But it will overlap the first line when preview or convert to PDF. My user don't want to print it immediately they want to save it to PDF.
I know maybe there is something wrong with the format, I tryed retype the text but it didn't works.

Problems with hyperlink when converting .docx to .pdf using Word 2010

I have a Word 2010 .docx document that has a link to a web site in it. The link works fine in Word, but does not work after the conversion to PDF. I am using the Acrobat add on in Word to create the PDF.
There is a pound sign ( # ) in the Word doc hyperlink and it is being changed to a percent sign ( % ) during the conversion to PDF. Any suggestions?

I will report the bug. I had read about some other problems with .docx files so I saved the .docx to .doc and then converted but I got the same results.
Thanks for the feedback.

How do I preserve cross reference text when exporting to XML?

I am exporting my Framemaker documents to XML. However, when I open the raw XML, the reference formatting is obviously gone. So instead of seeing, say, see Figure 6. I now see, see .
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Help would be much appreceated!

Josh,
The normal behavior is to have an empty element with the ID/IDRef markup that allows the xref element to be resolved again afterwards, by whatever post-processing step you put the XML through. The text of a cross-reference is a FrameMaker formatting artifact (not unlike a paragraph format, etc.) and is intentionally discarded during export. If you reimport the XML with the empty element, FM will re-resolve the xref, and then will restore the text using whatever format it originally had (the format name is also stored as markup).
If you want to preserve the element tag of the xref, I don't think there is any way to preserve the text, unless you write an import/export API client. You could possibly use an XSLT stylesheet to repopulate the text in some cases, but this seems like a process fraught with many complications.
If you do not care about the element tag, the manual says that you can just unwrap it, then you'll get the xref text. Here is a (rough) snip from the Structure Developers Guide:
Translating FrameMaker cross-reference elements to text in markup
You may not want your FrameMaker cross-reference elements to remain elements in the
markup representation—you can choose to translate them to text instead. To do so, use
this rule:
fm element "fmtag" unwrap;
where fmtag is the FrameMaker element tag for a cross-reference element.
All of this does beg the following question, though... why do you want to do this, especially if the text is referencing figure numbers, page numbers, etc. that have no relevance in the markup? Normally, it is expected that preservation of the markup is the essential thing, allowing the text to be regenerated later by whatever process uses the XML (perhaps including FM). If you drop the element tag, the actual link will be permanently lost.
Russ

ODI : how to raise cross reference error before loading into Essbase?

Hi John .. if you read my post, I want to say that you impress me! really, thank for your blog.
Today, my problem is :
- I received a bad quality data file from ERP extract
- I have cross reference table (Source ==> Target)
- >> How to raise the error before loading into Essbase !
My Idea is the following, (first of all, I'm not sure if it is a good one, and also I meet issue to do it in ODI !)
- Step 1 : make JOIN between data.txt and cross-reference Table ==> Create a table DATA_STEP1 in the ODISTAGING schema (the columns of DATA_STEP1 are the addition of columns of data.txt those of cross-references Tables (... there is more than 20 columns in my case)
- Step 2 : Control if there is no NULL value in the Target Column (NULL means that the data.txt file contains value that are not defined in my cross reference Table) by using Filter ( Filter = Target_Account IS NULL or Target_Entity IS NULL or ...)
The result of this interface is send to reject.txt file - if reject.txt file is not empty then a mail is sent to the administrator
- Step 3 : make the opposite : Filter NOT (Target_Account IS NULL or Target_Entity IS NULL ... ) ==> the result is sent in DATA_STEP3 Table
- Step 4 : run properly the mapping : source : DATA_STEP3 (the clean and verified data !) with cross reference Tables and send data into Essbase - NORMALY, there is not rejected record !
My main problem is : what is the right IKM to send data into the DATA_STEP1, or DATA_STEP3 Table, which are Oracle Table in my ODISTAGING Schema ! I thy with IKM Oracle Incremental Update but I get error, and actually I don't need an update (which is time consumming), I just need an INSERT !
I'm just lookiing for an 'IKM SQL to Oracle" ....
regards
xavier

Thanks john : very speed !
I understood better now which IKM is useful.
I found other information about the error followup with ODI : http://blogs.oracle.com/dataintegration/2009/10/did_you_know_that_odi_generate.html
and I decided to activate Integrity Constorl in ODI :
I load :
- data.txt in ODITEMP.T_DATA
- transco_account.csv in ODITEMP.T_TRANSCO_ACCOUNT
- transco_entity.csv in ODITEMP.T_TRANSCO_ENTITY
- and so on ...
- Moreover I create integrity constraints between T_DATA and T_TRANSCO_ACCOUNT and T_TRANSCO_ENTITY ... so I expected that ODI will raise for me in E$_DATA (the error table) the bad records !
However I have one issue when loading data.txt into T_DATA because I have no ID or Primary Key ... I read in a training book that I could use a SEQUENCE ... I try but unsuccessful ... :-(
Is there another simple way to create a Primary Key automaticaly (T_DATA is in an oracle Schema of course) ?thanks in advance

Why does jpeg quality drop when converted to a symbol

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I was creating the side by sides to publish, as you suggested, when I noticed that just by dragging the jpgs to the stage that the damage had apparently already been done ie that the bitmap on the stage looked worse than the preview (when set to about the same size). I then began to wonder if the preview was somehow slightly softening the image and making it appear to have less atrifacts. I looked at the bitmap on the stage side by side with the jpeg in Ps and could see no difference. So it seems that the preview may look better with highly compressed images than the actual jpeg and that the problem is only apparent. Thanks for your help in bringing it to light.

Why do I continue to receive an error msg when converting files from pdf to Word?

Why do I continue to receive an error msg when converting pdf files to Word?

HI tatamene,
I'm sorry that you're having trouble converting a document. For starters, have you verified that your account is active? (You can check by logging in to www.adobe.com and checking under My Subscriptions and Services). Aside from that, I'll need a little more info to get to the bottom of your problem.
Are you trying to convert the file from within Reader, or directly via the ExportPDF website?
What operating system and browser are you using?
How large is the file that you're trying to convert? (There's a file-size limit of 100 MB.)
Is the computer that you're using networked?
Do other files convert without error?
I look forward to hearing back from you.
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Word Doc Format/Font Changes when Imported into RoboHelp

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Isn't the problem here with importing rather than with the webhelp output? I wonder if this post would be better in the RoboHelp HTML forum.
Let me know if you would like it moved.
See www.grainge.org for RoboHelp and Authoring tips

Word 2010 cross references drop when converted into a PDF

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