Word 2010 freezes when I try to print with HP 7410 all-in-one

Word 2010 freezes and has to be closed, cannot save anything once you attempt to print. HP solutions say it is connected to network and desktop connected prints. It uses word 2003 software

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My mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

my mac keeps freezing when i try and print anything from preview. any ideas as to what the issue is or how to fix it?

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Note: If FileVault is enabled under Mac OS X 10.7 or later, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

Iphoto freezes when I try to print a picture

Why does iPhoto freeze when I try to print a photo? I have to force the program closed.

That was a test to determine if the original library was damaged and it was. You did follow the next step but there's one more fix you can try on your damaged library:
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.>Click on the Add Library button,
2 - select the library you want to add from those in the selection window.
3 - make sure that in the rebuild window the checkbox "Scavange orphaned photos" is checked.
4 - now that the library is listed in the left hand pane of iPLM, click on your library and go to the Library ➙ Rebuild Library menu option
5 - in the next window name the new library and select the location you want it to be placed. Click on the Create button.
Note 1: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost.
Note 2: Your current library will be left untouched for further attempts at a fix if so desired.

I cannot select the Paper Size when I try to print with HP Photosmart B110a with Windows 8.1 64bit

I cannot select the Paper Size when I try to print with HP Photosmart B110a
The same printer was working OK with my old PC with OS Windows 7
However I got a new PC with OS Windows 8.1 64bit
I installed the new driver for HP Photosmart B110a that I dowloaded from HP site. Driver forWindows 8.1 64bit.
In addition to not being able to chose the paper size, also when I go to Printer Properties in Options, all the characters are non-ascii.
Do you know what may be the problem?
Thank you

Hello Nanu64,
Welcome to the HP Forums.
I see that you are having some issues when attempting to print from your computer.
I also see that you stated that not all the options are available in the printing preferences options. This could be because the installation was not complete or it failed.
I suggest that we do a complete uninstall/ reinstall as well as some additional steps.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you have the printer connected to the computer with a usb cable, please remove the cable from both ends and leave it disconnected until further notice.
The next link that I have for you will give you detailed instructions for Uninstalling the Printer Software. Once the uninstall is complete, reboot the computer so that the changes take affect.
When the computer is back up and running, please disable any firewalls or anti virus protection you may have running. We don't want anything getting in the way of the reinstall.
The following download is the HP Photosmart Full Feature Software and Drivers. Save this download to the desktop of the computer so that it creates its own icon. This will make it easy for us to find when the download is complete.
Double click the new icon and follow the installation instructions. The installation will give you connection options (Wireless , usb or Ethernet), if connecting usb, please wait for the prompt to connect the cable. Connecting the usb cable before hand can cause an issue with the installation.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I transfer all my games from my iphone to my pad, but the game progress is lost.... i signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???

I transfered all my games from my iphone4s to my ipad, but the game progress is lost.... I signed on to game centre it shows all my scores and progress but when i try to play with the games, all my progress and scores disappears... can anyone help???

Hi bubbles213,
The best way to move information from one iOS device to another is to back up the device using iCloud or iTunes (or both), and then restoring the new device from it. This article will walk you through the steps:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Cheers,
- Judy

Word 2010 freezes when opening a file from a share drive

Issue:
In our office, one user who is opening up a document from a share folder will experience Microsoft word freezing.
It doesn't display a not responding message
It doesn't lock up and close out automatically
It doesn't show any behavior typical of an issue, however doesn't allow any user input.
Can not type, select anything on menu bar, can not minimize, or close out without using task manager.
You can move the mouse around, however it appears to be frozen.
Everything else works, and nothing shows up in event viewer.
Issue is intermittent
I have been able to duplicate it with different documents, multiple times, and the only variable I can determine is that the files open in Compatibility mode.
For troubleshooting currently I've:
Repaired Office
Deleted the Word Data Registry Key
Deleted the Word Options Registry Key
Deleted the Normal.dot file
Restarted the Computer
Disabled Add-ons
Not sure what I am overlooking and appreciate any help and support.
Some additional information:
Office 2010 32-bit
Windows 7 32-bit

Hi,
How long does Word 2010 “freeze”? I guess it may cost too much time when you open Word 2010 in a shared folder, so that you think it “freeze”. Please wait for a few more minutes to check if Word 2010 can respond. Maybe it just delay of
response.
A similar case is here:
http://social.technet.microsoft.com/Forums/en-US/ba5114e0-98dd-4b44-a078-373df8899048/word-2007-issue-slow-opening-files?forum=word
http://withinwindows.com/2008/08/31/taming-microsoft-word-2007s-file-associations-and-document-windows-part-one/
Then you can download this file to local disk and open it again. Able to launch Word 2010 quickly, there may exist anything wrong in communication with this shared folder. You may change path of shared folder. If it doesn’t work, we can
try to disable SMBv2.
How to disable SMB 2.0 temporarily:
http://support.microsoft.com/kb/2696547
If Word crash still appears on local disk, we can analyze crash file. To further help you, please upload this file into Onedrive and shared the link here. Also, you can try to analyze dump by yourself if you would like to:
How to analyze app crash dump file:
http://blogs.technet.com/b/askperf/archive/2007/05/29/basic-debugging-of-an-application-crash.aspx
Feel free to post back.

Microsoft Word is crashing when I try to print

Hi, I'm having problems with printing in Microsoft Word for Mac. I have a new MacBook Air running on OS X 10.9.1. I've installed Microsoft Office 365 and my printer, HP Photosmart B110. I'm not having any problems printing from the internet. When I try to print from Word (both to the printer and to pdf) the program crashes. Please help!
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-26 15:02:25 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: CoreFoundation
Crashed Module Version: 855.11
Crashed Module Offset: 0x00012412
Blame Module Name: MicrosoftOffice
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x002d0ee5
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

I'm using MS Office for Mac and I have a similar error when I try to underline text using the ribbon bar or the pull down menus. My error....
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-28 23:34:31 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.9.131030
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.3.9.131030
Crashed Module Offset: 0x0027382c
Blame Module Name: Microsoft Word
Blame Module Version: 14.3.9.131030
Blame Module Offset: 0x0027382c
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
I'm using Mid year 2010 IMac w/ 4 gigs RAM Intel Core 7, Mavericks OS X 10.9.1. This problem seems to be logged a ton on the Microsoft for Mac forums when I visited support.microsoft.com.
Did you get any help with your problem?

Word processing quits when I try to print

Thank you for taking the time to read this. Thank you even more if you can help me solve this problem!
First, the basics: I'm working with an older iBook G3, using OS X (10.4.2). The problem happens with both Word:Mac (2004) and AppleWorks.
The problem: When I try to print a document from Word or AppleWorks, the application just quits. There are no error messages. I can print from other applications (Adobe InDesign, for example)
Some background: Earlier today I was having some issues with my printer (HP Photosmart C5180 All-in-One) so I uninstalled and then reinstalled the software. Prior to my doing that, I was not having a problem printing from Word. (Hadn't tried AppleWorks as I generally don't use it.)
Thanks for any help. I really appreciate it.

Hello Sarah,
Can you describe the details of your system?
What version of Mac OSX?
What Printer?
Do you have the latest printer drivers?
Rayne

Numbers (v. 3.5.2) is freezing when I try to print the second sheet of my spreadsheet

I have a spreadsheet that I am trying to print. I print the first sheet fine but when I try to print the second sheet, even though I can see the document and print dialogue it won't let me click on anything, click done to exit printing or do anything in the document I made.
Even when I restart my computer, it just opens the spreadsheet up to the print dialogue and it is frozen. Any help?

try removing preferences for Numbers:
Numbers keeps crashing everytime when i start working on a worksheet

When I try to print a web page, all I get is one line across top of page.

When I try to print a web page in Firefox, the only thing that prints is a single line across the very top of the page. I can sometimes highlight and print my selection, but now that has stopped working.

I did not have the HP printer software for Mac OSX installed properly. Once installed the problem went away.

Printing: computer freezing when I try and print a PDF

I used to be able to print a PDF but suddenly the whole printer freezes as soon as the printer comes up.

Hi twcco,
Let's see what we can figure out. We'll need to get some basic information from you to figure out where there problem lies:
Are you having trouble with a specific PDF file, or with any PDF that you try to print?
Are you on Mac OS or Windows (and what version)?
Are you printing from Reader or Acrobat (again, what version)?
Are you printing directly to the printer, or over WiFi/network?
Are you able to print from other applications?
I look forward to hearing back from you. We'll see what we can do to get to the bottom of this printing issue.
Best,
Sara

Safari freezes when I try to print from the webpate

Has anyone else experienced the freeze when you go to the Command P screen?
The only thing I'm able to do is Force Quit as Safari doesn't even show up as "not responding." I've had this problem only since I've been running 10.4.8
Any suggestions for a fix?
Thanks,
Larry

Hi JP,
I think that this thread was the one that 'tipped you over the edge' as it were
I noticed a few days ago, see my post therein…
Well done, not that us 3 bars get much besides the extra 'bar'.
Adrian

Firefox 3.6.9 crashes when I try to print with no msg, err or anything

I have a Dual 1.25 GHz PowerPC G4 (tower) running Mac OS X version 10.5.8 and firefox 3.6.9 - everything appears normal until I try to print and then window, firefox, everything just disappears

good question -just tried it with Safari and it worked fine - what would be different that would cause the problem
How do I run firefox in Safe Mode?

Printing with HP PSC1210 All in one printer

Hello all,
Anyone out there had any luck finding a driver for the HP PSC1210xi all in one printer with Snow Leopard? I had basic printing functionality under Leopard and would just like to have the same under Snow Leopard. As a workaround, I am able to still print and scan just fine using Windows XP running in VMWare Fusion, so, I am not dead in the water. However, I would like to just get basic printing capability restored in Snow Leopard.
Thanks all.

OK, so I have some bad news. FIrst, unfortunately the print drivers for the PSC1210 are not available yet. They will be available at some point in the future through an Apple Software Update. Second, since HP never posted a 10.5 driver package for your device, there is nothing for you to download to try to get things at least functioning.
That being said, you may have some luck with the Gutenprint drivers or others. There isn't a driver specifically for the PSC 1210, but the one for the PSC 1215 may work.
HP is aware of the problem, and I know I am trying to do everything in my power to solve it as soon as possible.
Just trying to help.
Andrew

Coupon printing with a 3054a All-in-one

I have an iMac running Lion (Mac OS 10.7.2) with a HP 3054a all in one. Whenever I try to print a coupon I get an error message that gives the status as "error" and the job message says "/usr/libexec/cups/filter/CouponConvertor_v2 failed"
I appear to have everything else set up correctly.
Can anyone help? I can't live without my coupons....
I've tried printing in Safari and Firefox with the same results.

Hi there,
There seem to be a number of Mac users who have similar problems with coupons. Try this thread on the apple boards as some users have found it helpful.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Word 2010 freezes when I try to print with HP 7410 all-in-one

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