Word 2010 opening document from SharePoint as Read-Only

Hello,
I am investigating an issue in our environment (Office 2010 clients accessing SharePoint 2010 files) where documents will open in Word but as read-only and the option to edit the document is not presented. This can be reproduced by copying and pasting
a link to a SharePoint document into the IE address bar and hitting <Enter>. A prompt will appear to open/save, etc. Clicking open will open the document but in read-only mode and there's no yellow bar to edit the document. The second time we perform
the same task, the document opens with the Edit Document button available. The Office Document Cache Handler browser add-in is enabled. The issue is described exactly in the last bullet of the 'more information section of this MS KB article:
http://support.microsoft.com/kb/2661910.
"The Server read-only bar with the [Edit Document] or [Edit Workbook] or [Edit Presentation] button bar may be missing for other reasons when clicking on a hyperlink to a Office 2010 document stored
on a SharePoint site for the first time. Subsequent clicks on the link will render the Server read-only bar."
We have confirmed that using the OptimisticBHO registry value resolves the issue. However, the support article says that this issue occurs for "other reasons". Rather than deploy a registry hack to fix this, can someone elaborate
on what the other reasons are so that we can tackle the root cause of the issue? Is this a known bug, is the behavior due to some security update is there a SharePoint configuration setting involved, etc.? It would be helpful to know exactly why
the issue occurs so that we can plan the resolution appropriately.
Thanks,
Doug
Douglas Cote

Hi Doug,
Please check the KB article below and see if it answered your question:
http://support.microsoft.com/kb/2018958/en-us
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support

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Hi Alex,
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Did you click on the little triangle? Did you select one of the document files before pressing COMMAND-I to open the Get Info window? If the panel is closed it looks like this:
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https://social.technet.microsoft.com/Forums/en-US/ae8cc886-c362-4709-8575-07d339144714/not-able-to-open-microsoft-office-documentsdocxxls-etc-from-document-library-in-a-fba-site-in?forum=sharepointgeneralprevious
http://manojvnair.blogspot.com/2011/06/login-prompt-while-opening-office.html
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http://social.microsoft.com/Forums/en-US/3e8c0976-2794-49a2-92fe-6a254b3cc4ca/a-microsoft-sharepoint-foundation-compatible-application-could-not-be-found?forum=projserv2010setup
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Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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