Word 2011 Crashing

I have been following other discussions related to this issue, uninstalled Microsoft Office 2011 and reinstalled, disabled Microsoft Error Reporting, but have still not resolved my problem.  Excel and Powerpoint are fine, only Word crashes immediately after I start it.  I haven't upgraded to Maverics.
This is the error message:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-10-27 18:45:25 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.0.0.100825
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0

You will need to contact Microsoft for Mac Support  and/or post in their forums.

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  • Microsoft Word 2011 crash after preview

    I have a problem with Microsoft Word 2011. When I push the button for the preview I have a black screen and after the software crash. I have the following report. I'm sorry for my bad english.
    Process:         Microsoft Error Reporting [1479]
    Path:            /Library/Application Support/Microsoft/*/Microsoft Error Reporting.app/Contents/MacOS/Microsoft Error Reporting
    Identifier:      com.microsoft.error_reporting
    Version:         2.2.4 (2.2.4)
    Build Info:      Unknown-100825~0
    Code Type:       X86 (Native)
    Parent Process:  launchd [116]
    Date/Time:       2013-01-15 12:10:40.532 +0100
    OS Version:      Mac OS X 10.7.5 (11G63)
    Report Version:  9
    Interval Since Last Report:          122081 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  8486 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                      B447E581-CEB4-47F1-9925-1EAA09DF36ED
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000019900f76
    VM Regions Near 0x19900f76:
       VM_ALLOCATE            0000000006800000-00000000077fc000 [ 16.0M] rw-/rw- SM=ALI 
    -->
       __TEXT                 000000008fe2c000-000000008fe5f000 [  204K] r-x/rwx SM=COW  /usr/lib/dyld
    Application Specific Information:
    objc[1479]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.microsoft.error_reporting           0x000488b0 0x1000 + 293040
    1   com.microsoft.error_reporting           0x00048cef 0x1000 + 294127
    2   com.microsoft.error_reporting           0x000490e8 0x1000 + 295144
    3   com.microsoft.error_reporting           0x000077f9 0x1000 + 26617
    4   com.microsoft.error_reporting           0x0000705c 0x1000 + 24668
    5   com.microsoft.error_reporting           0x00006d11 0x1000 + 23825
    6   com.microsoft.error_reporting           0x0000672c 0x1000 + 22316
    7   com.apple.Foundation                    0x92566df1 __-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_1 + 49
    8   com.apple.CoreFoundation                0x93400903 ___CFXNotificationPost_block_invoke_1 + 275
    9   com.apple.CoreFoundation                0x933cb688 _CFXNotificationPost + 2776
    10  com.apple.Foundation                    0x92551fde -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
    11  com.apple.AppKit                        0x96106ba9 -[NSApplication _postDidFinishNotification] + 259
    12  com.apple.AppKit                        0x9610689f -[NSApplication _sendFinishLaunchingNotification] + 84
    13  com.apple.AppKit                        0x961053c0 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 277
    14  com.apple.AppKit                        0x961050d6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
    15  com.apple.CoreFoundation                0x934191c8 -[NSObject performSelector:withObject:withObject:] + 72
    16  com.apple.Foundation                    0x9258c0c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
    17  com.apple.Foundation                    0x9258ae75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
    18  com.apple.Foundation                    0x9258ac49 _NSAppleEventManagerGenericHandler + 234
    19  com.apple.AE                            0x9b3f3045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
    20  com.apple.AE                            0x9b3dcb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
    21  com.apple.AE                            0x9b3dca54 aeProcessAppleEvent + 253
    22  com.apple.HIToolbox                     0x9394da86 AEProcessAppleEvent + 103
    23  com.apple.AppKit                        0x96102157 _DPSNextEvent + 1301
    24  com.apple.AppKit                        0x96101752 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
    25  com.apple.AppKit                        0x960fdac1 -[NSApplication run] + 911
    26  com.apple.AppKit                        0x9638eac5 NSApplicationMain + 1054
    27  com.microsoft.error_reporting           0x00004147 0x1000 + 12615
    28  com.microsoft.error_reporting           0x00003b67 0x1000 + 11111
    29  com.microsoft.error_reporting           0x00003a95 0x1000 + 10901
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x9324a90a kevent + 10
    1   libdispatch.dylib                       0x92372e04 _dispatch_mgr_invoke + 969
    2   libdispatch.dylib                       0x92371853 _dispatch_mgr_thread + 53
    Thread 2:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 5:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 6:
    0   libsystem_kernel.dylib                  0x9324a02e __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x93301ccf _pthread_wqthread + 773
    2   libsystem_c.dylib                       0x933036fe start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000000  ebx: 0x0004821b  ecx: 0x00000016  edx: 0x19180c32
    edi: 0x0004f52b  esi: 0x19900f76  ebp: 0xbfffe768  esp: 0xbfffe5e0
      ss: 0x00000023  efl: 0x00010202  eip: 0x000488b0   cs: 0x0000001b
      ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
    cr2: 0x19900f76
    Logical CPU: 6
    Binary Images:
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    0x8fe2c000 - 0x8fe5eaa7  dyld (195.6 - ???) <3A866A34-4CDD-35A4-B26E-F145B05F3644> /usr/lib/dyld
    0x90d57000 - 0x90e3ffff  libxml2.2.dylib (10.3.0 - compatibility 10.0.0) <1841196F-68B5-309F-8ED1-6714B1DFEC83> /usr/lib/libxml2.2.dylib
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    Blame Module Version: 14.1.4.111121
    Blame Module Offset: 0x0012ab33
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
    Thread 0 crashed:
    #  1  0x9caebcd9 in UnifyMenuList() + 0x00000206 (HIToolbox + 0x001d5cd9)
    #  2  0x9caebd58 in GetUnifiedMenuList() + 0x0000001C (HIToolbox + 0x001d5d58)
    #  3  0x9c955ead in _NormalizeMenu + 0x00000013 (HIToolbox + 0x0003fead)
    #  4  0x9cb076e5 in _GetIndMenuItemWithCommandIDWithOptions(MenuData*, unsigned long, unsigned long, unsigned char, MenuData**, unsigned short*) + 0x00000046 (HIToolbox + 0x001f16e5)
    #  5  0x9cb07cdb in _EnableMenuCommand + 0x00000047 (HIToolbox + 0x001f1cdb)
    #  6  0x001a0b33 in __mh_execute_header + 0x0012AB33 (Microsoft Word + 0x0012ab33)
    #  7  0x0009edfd in __mh_execute_header + 0x00028DFD (Microsoft Word + 0x00028dfd)
    #  8  0x00079535 in __mh_execute_header + 0x00003535 (Microsoft Word + 0x00003535)
    #  9  0x04d36293 in __WlmMain + 0x00000061 (WLMKernel + 0x00007293)
    # 10  0x00078c85 in __mh_execute_header + 0x00002C85 (Microsoft Word + 0x00002c85)
    # 11  0x00078c36 in __mh_execute_header + 0x00002C36 (Microsoft Word + 0x00002c36)
    X86 Thread State:
    eax: 0x00000000  ebx: 0x9caebae1  ecx: 0x00002060  edx:0x001d0700
    edi: 0x798b7890  esi: 0x0000000c  ebp: 0xc0071998  esp:0xc0071960
      ss: 0x00000023  eip: 0x9caebcd9   cs: 0x0000001b   ds:0x00000023
      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010282
    Thread 1:
    #  1  0x975f190a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
    #  2  0x900066a7 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x000016a7)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0xac001c40  ecx: 0xb00805dc  edx:0x975f190a
    edi: 0xb0080720  esi: 0x900078a0  ebp: 0xb0080738  esp:0xb00805dc
      ss: 0x00000023  eip: 0x975f190a   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 2:
    #  1  0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
    #  2  0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
    X86 Thread State:
    eax: 0x00100170  ebx: 0xb0103000  ecx: 0xb0102f9c  edx:0x975f102e
    edi: 0x79332f00  esi: 0x95cf29d8  ebp: 0xb0102fc8  esp:0xb0102f9c
      ss: 0x00000023  eip: 0x975f102e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 3:
    #  1  0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
    #  2  0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
    X86 Thread State:
    eax: 0x00100170  ebx: 0xb0185000  ecx: 0xb0184f9c  edx:0x975f102e
    edi: 0x79332f80  esi: 0x95cf29d8  ebp: 0xb0184fc8  esp:0xb0184f9c
      ss: 0x00000023  eip: 0x975f102e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 4:
    #  1  0x975eed36 in _mach_wait_until + 0x0000000A (libsystem_kernel.dylib + 0x00016d36)
    #  2  0x95c9cf10 in _sleep + 0x0000003F (libsystem_c.dylib + 0x00008f10)
    #  3  0x0275c0ca in _MerpCreateSession + 0x00000B3F (merp + 0x000030ca)
    #  4  0x0275b796 in _MerpCreateSession + 0x0000020B (merp + 0x00002796)
    #  5  0x0275b721 in _MerpCreateSession + 0x00000196 (merp + 0x00002721)
    #  6  0x0275ccbe in _MerpCreateSession + 0x00001733 (merp + 0x00003cbe)
    #  7  0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
    #  8  0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
    X86 Thread State:
    eax: 0xffffffa6  ebx: 0x0275bcb2  ecx: 0xb0206a7c  edx:0x975eed36
    edi: 0x4cf2cd4e  esi: 0x00000902  ebp: 0xb0206ac8  esp:0xb0206a7c
      ss: 0x00000023  eip: 0x975eed36   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000202
    Thread 5:
    #  1  0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
    #  2  0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
    X86 Thread State:
    eax: 0x00100170  ebx: 0xb0289000  ecx: 0xb0288f9c  edx:0x975f102e
    edi: 0x79333080  esi: 0x95cf29d8  ebp: 0xb0288fc8  esp:0xb0288f9c
      ss: 0x00000023  eip: 0x975f102e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 6:
    #  1  0x975f0bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
    #  2  0x97c5805f in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a005f)
    #  3  0x0226a189 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c189)
    #  4  0x97c17e59 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe59)
    #  5  0x97c17e09 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fe09)
    #  6  0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
    #  7  0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
    X86 Thread State:
    eax: 0x0000014e  ebx: 0x0226a12d  ecx: 0xb030acec  edx:0x975f0bb2
    edi: 0xb030ad78  esi: 0x95ca570b  ebp: 0xb030ad28  esp:0xb030acec
      ss: 0x00000023  eip: 0x975f0bb2   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Loaded modules:
    0: Microsoft Word (14.1.4.111121 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
    1: mbukernel (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
    2: MicrosoftSetupUI (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
    3: MicrosoftComponentPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
    4: Netlib (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
    5: MicrosoftOLE (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
    6: MicrosoftOLEAutomation (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
    7: merp (2.2.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
    8: MSXML (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
    9: MicrosoftOffice (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
    10: MicrosoftOleo (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
    11: MicrosoftMathFont (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
    12: MicrosoftChartPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
    13: MicrosoftPTLS (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
    14: MsgrLibClient (8.0.0.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MsgrLibClient.framework/Versions/14/Msg rLibClient
    15: MBURibbon (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MBURibbon.framework/Versions/14/MBURibb on
    16: MViewLib (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MViewLib.framework/Versions/14/MViewLib
    17: WLMUser (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMUser.framework/Versions/14/WLMUser
    18: WLMGraphicsDevice (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMGraphicsDevice.framework/Versions/14 /WLMGraphicsDevice
    19: WLMKernel (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/WLMKernel.framework/Versions/14/WLMKern el
    20: Gfx (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Gfx.framework/Versions/14/Gfx
    21: SmartArt (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/SmartArt.framework/Versions/14/SmartArt
    22: MicrosoftCloudServices (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftCloudServices.framework/Versio ns/14/MicrosoftCloudServices
    23: mbustrings (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbustrings.framework/Versions/14/mbustr ings
    24: mbulocale (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbulocale.framework/Versions/14/mbuloca le
    25: wlmstrings (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/wlmstrings.framework/Versions/14/wlmstr ings
    26: CocoaUI (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/CocoaUI.framework/Versions/14/CocoaUI
    27: MicrosoftOfficeDRM (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOfficeDRM.framework/Versions/1 4/MicrosoftOfficeDRM
    28: ThreadPool (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/ThreadPool.framework/Versions/14/Thread Pool
    29: MicrosoftMenuLibrary (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMenuLibrary.framework/Versions /14/MicrosoftMenuLibrary
    30: StdUrlMoniker (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/StdUrlMoniker.framework/Versions/14/Std UrlMoniker
    31: Uniscribe (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Uniscribe.framework/Versions/14/Uniscri be
    32: mbuinstrument (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbuinstrument.framework/Versions/14/mbu instrument
    33: WinCrypto (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../../WinCrypto.framework /Versions/14/WinCrypto
    34: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/../../Libraries/mbupgx.dylib
    35: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    36: mbunamedstrings (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../mbunamedstrings.framework/Ve rsions/14/mbunamedstrings
    37: CocoaTooltipParser (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/../../../CocoaTooltipParser.framework /Versions/14/CocoaTooltipParser
    38: DocEx (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../DocEx.framework/Vers ions/14/DocEx
    39: WinHttp (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinHttp.framework/Ve rsions/14/WinHttp
    40: MicrosoftCredui (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCredui.fram ework/Versions/14/MicrosoftCredui
    41: MicrosoftDDCS (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftDDCS.framew ork/Versions/14/MicrosoftDDCS
    42: WinAPIUI (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../WinAPIUI.framework/V ersions/14/WinAPIUI
    43: MicrosoftCSI (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftCSI.framewo rk/Versions/14/MicrosoftCSI
    44: MetEx (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MetEx.framework/Vers ions/14/MetEx
    45: MicrosoftFBA (14.1.4.111121 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/../../../MicrosoftFBA.framewo rk/Versions/14/MicrosoftFBA
    46: XPG (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/../../../XPG.framework/Versions/14/XPG
    47: MicrosoftFS (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/../../../MicrosoftFS.f ramework/Versions/14/MicrosoftFS
    48: MicrosoftWlmFile (14.1.4.111121 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWlmFile.framew ork/Versions/14/MicrosoftWlmFile
    49: MicrosoftWebServices (14.1.4.111121 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/../../../MicrosoftWebServices.fr amework/Versions/14/MicrosoftWebServices
    50: Oimg (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/../../../Oimg.framework/Versions/14 /Oimg
    51: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    52: SpeedDownloadEnhancer (1.0 Reg=English Loc=0x0000: /Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
    53: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    54: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    55: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
    56: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib
    57: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
    58: DiskArbitration (2.4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    59: IOSurface (80.0 Reg=English Loc=0x0000: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    60: ImageCapture (7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    61: vecLib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    62: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    63: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    64: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
    65: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
    66: RawCamera (614 Reg=English Loc=0x0000: /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    67: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
    68: CFNetwork (520.3.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    69: TrustEvaluationAgent (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    70: libunc.dylib: /usr/lib/system/libunc.dylib
    71: CoreData (358.13 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    72: SecurityHI (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    73: GenerationalStorage (126.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
    74: Ink (110 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    75: vecLib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    76: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
    77: NetFS (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    78: AudioToolbox (1.7.2 Reg=English Loc=0x0000: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    79: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    80: MonitorPanel (1.4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    81: LDAP (120.1 Reg=English Loc=0x0000: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    82: JavaScriptCore (7534.53.8 Reg=English Loc=0x0000: /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    83: QuickTime (2315 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    84: PreferencePanes (15.0 Reg=English Loc=0x0000: /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
    85: OpenDirectory (146 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    86: Symbolication (91 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    87: LangAnalysis (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    88: Heimdal (2.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
    89: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
    90: DisplayServices (317 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    91: SystemConfiguration (1.11 Reg=English Loc=0x0000: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    92: ImageKit (1.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
    93: libsystem_info.dylib: /usr/lib/system/libsystem_info.dylib
    94: CoreServices (53 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    95: QuartzCore (270.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    96: CoreMediaAuthoring (890 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
    97: CoreMedia (705.61 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
    98: QuickLookUI (500.10 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
    99: libiconv.2.dylib: /usr/lib/libiconv.2.dylib
    100: DictionaryServices (158.2 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    101: vImage (5.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    102: SceneKit (125.3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/SceneKit.framework/Versions/A/SceneKit
    103: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    104: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    105: SecurityInterface (55007 Reg=English Loc=0x0000: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    106: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    107: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    108: AppleSystemInfo (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
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    188: libcopyfile.dylib: /usr/lib/system/libcopyfile.dylib
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    192: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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    207: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    208: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    209: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
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    226: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
    227: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    228: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
    229: WebKit (7534.53.11 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
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    231: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
    232: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib
    233: RemoteViewServices (44 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    234: libunwind.dylib: /usr/lib/system/libunwind.dylib
    235: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    236: libcache.dylib: /usr/lib/system/libcache.dylib
    237: NavigationServices (193 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    238: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    239: libpam.2.dylib: /usr/lib/libpam.2.dylib
    240: DirectoryService (146 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    241: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    242: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
    243: libkxld.dylib: /usr/lib/system/libkxld.dylib
    244: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
    245: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
    246: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    247: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    248: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    Operating System Information
    Operating System: Mac OS X 10.7.3 (Build 11D50b)
    CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
    gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
    gestaltSystemVersion err = 0, result = 0x1073
    Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
    Microsoft Application Information:
    Error Reporting UUID: B4FF39A7-E11D-443D-8944-9558C058C36B
    Time from launch: 0 hours, 0 minutes, 1 seconds
    Total errors on this client: 72

    Sounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
    Good luck,
    Clinton

  • Word 2011 crashes when open file. No issue when creating new document.

    I can open word file and can create a new document. But I could not open a word sent from other people.
    Here is what I already did:
    - reinstall Office 2011
    - Fixing the duplicate fonts.
    - Run the fix permission
    Here is the error I got.Could you please help?
    =======================================
    Process:         Microsoft Word [767]
    Path:            /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
    Identifier:      com.microsoft.Word
    Version:         14.3.8 (14.3.8)
    Build Info:      Unknown-130913~0
    Code Type:       X86 (Native)
    Parent Process:  launchd [176]
    Responsible:     Microsoft Word [767]
    User ID:         501
    Date/Time:       2013-11-01 18:54:25.473 +0700
    OS Version:      Mac OS X 10.9 (13A603)
    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x00000000bff2e000
    VM Regions Near 0xbff2e000:
        Stack                  00000000bf72e000-00000000bff2e000 [ 8192K] rw-/rwx SM=COW 
    -->
        CG shared images       00000000c0003000-00000000c000b000 [   32K] r--/r-- SM=SHM 
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   y                                       0x012b8073 wdGetApplicationObject + 8790819
    1   y                                       0x00790079 wdCommandDispatch + 1331161
    2   ???                                     0xe8240489 0 + 3894674569
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib                  0x0a373992 kevent64 + 10
    1   libdispatch.dylib                       0x0a1c18bd _dispatch_mgr_invoke + 238
    2   libdispatch.dylib                       0x0a1c1556 _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 4:: CVDisplayLink
    0   libsystem_kernel.dylib                  0x0a3727ca __psynch_cvwait + 10
    1   libsystem_pthread.dylib                 0x0a46bd1d _pthread_cond_wait + 728
    2   libsystem_pthread.dylib                 0x0a46dbd9 pthread_cond_wait$UNIX2003 + 71
    3   com.apple.CoreVideo                     0x0c967540 CVDisplayLink::runIOThread() + 936
    4   com.apple.CoreVideo                     0x0c967180 startIOThread(void*) + 159
    5   libsystem_pthread.dylib                 0x0a4695fb _pthread_body + 144
    6   libsystem_pthread.dylib                 0x0a469485 _pthread_start + 130
    7   libsystem_pthread.dylib                 0x0a46ecf2 thread_start + 34
    Thread 5:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 6:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 7:: com.apple.appkit-heartbeat
    0   libsystem_kernel.dylib                  0x0a372b76 __semwait_signal + 10
    1   libsystem_c.dylib                       0x0a2c705b nanosleep$UNIX2003 + 219
    2   libsystem_c.dylib                       0x0a2c6f06 usleep$UNIX2003 + 60
    3   com.apple.AppKit                        0x075acddc -[NSUIHeartBeat _heartBeatThread:] + 2318
    4   com.apple.Foundation                    0x06eb8f2e -[NSThread main] + 45
    5   com.apple.Foundation                    0x06eb8e86 __NSThread__main__ + 1426
    6   libsystem_pthread.dylib                 0x0a4695fb _pthread_body + 144
    7   libsystem_pthread.dylib                 0x0a469485 _pthread_start + 130
    8   libsystem_pthread.dylib                 0x0a46ecf2 thread_start + 34
    Thread 8:: com.apple.CoreAnimation.render-server
    0   libsystem_kernel.dylib                  0x0a36df7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x0a36d16c mach_msg + 68
    2   com.apple.QuartzCore                    0x06503a7d CA::Render::Server::server_thread(void*) + 232
    3   com.apple.QuartzCore                    0x0650398c thread_fun + 29
    4   libsystem_pthread.dylib                 0x0a4695fb _pthread_body + 144
    5   libsystem_pthread.dylib                 0x0a469485 _pthread_start + 130
    6   libsystem_pthread.dylib                 0x0a46ecf2 thread_start + 34
    Thread 9:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib                  0x0a36df7a mach_msg_trap + 10
    1   libsystem_kernel.dylib                  0x0a36d16c mach_msg + 68
    2   com.apple.CoreFoundation                0x06b77f69 __CFRunLoopServiceMachPort + 169
    3   com.apple.CoreFoundation                0x06b77541 __CFRunLoopRun + 1393
    4   com.apple.CoreFoundation                0x06b76d5a CFRunLoopRunSpecific + 394
    5   com.apple.CoreFoundation                0x06b76bbb CFRunLoopRunInMode + 123
    6   com.apple.Foundation                    0x06eb90b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
    7   com.apple.Foundation                    0x06eb8f2e -[NSThread main] + 45
    8   com.apple.Foundation                    0x06eb8e86 __NSThread__main__ + 1426
    9   libsystem_pthread.dylib                 0x0a4695fb _pthread_body + 144
    10  libsystem_pthread.dylib                 0x0a469485 _pthread_start + 130
    11  libsystem_pthread.dylib                 0x0a46ecf2 thread_start + 34
    Thread 10:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 11:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 12:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 13:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 14:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 15:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 16:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 17:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 18:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 19:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 20:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 21:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 22:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 23:
    0   libsystem_kernel.dylib                  0x0a373046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib                 0x0a46adcf _pthread_wqthread + 372
    2   libsystem_pthread.dylib                 0x0a46ecce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x012b7401  ecx: 0xbff2dffe  edx: 0x00000079
      edi: 0x00000079  esi: 0xbff2dffe  ebp: 0xbff1d4d8  esp: 0xbff1c750
       ss: 0x00000023  efl: 0x00010202  eip: 0x012b8073   cs: 0x0000001b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0xbff2e000
    Logical CPU:     2
    Error Code:      0x00000006
    Trap Number:     14
    Binary Images:
       0xd3000 -  0x1e4ffeb +y (???) <BAF4C0FB-36F0-7698-E28D-8E74FE93CAE1> y
    0x2246000 -  0x225fff7 +com.microsoft.mbukernel (14.3.8 - 14.3.8) <1D1D6160-BA27-9BB6-0E52-536521BA752F> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
    0x2274000 -  0x22b1ff3 +com.microsoft.setupui (14.3.8 - 14.3.8) <49F85ABF-6DBA-8DC4-D84E-66546EADF468> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
    0x22f1000 -  0x2527ff3 +com.microsoft.mcp (14.3.8 - 14.3.8) <89D23FB0-686F-4451-8750-F3C5A5502658> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
    0x25e8000 -  0x2659fe7 +com.microsoft.netlib (14.3.8 - 14.3.8) <44E8C742-3829-5F83-A459-2241A633E61C> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
    0x2672000 -  0x2717feb +com.microsoft.ole (14.3.8 - 14.3.8) <0A492AA8-49F0-5037-A6C6-8AD438477BBB> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
    0x2739000 -  0x27d8ffb +com.microsoft.oleautomation (14.3.8 - 14.3.8) <7F34CD12-00F7-390C-1D82-3466614AF41F> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
    0x2809000 -  0x2809fff  com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x280e000 -  0x2a8aff7  com.apple.QuickTime (7.7.3 - 2826) <D9F2857B-5668-3828-B85E-0F897462C8D8> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x2b33000 -  0x2b40fff +com.microsoft.merp (2.2.4 - 2.2.4) <4E9DFD77-E3C1-134B-908B-25721F699BBE> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
    0x2b4b000 -  0x2d3ffeb +com.microsoft.msxml (14.3.8 - 14.3.8) <2E8E4B2E-C704-2FB0-C24C-10D7C476D253> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
    0x2daf000 -  0x3519fef +com.microsoft.office (14.3.8 - 14.3.8) <43F1598A-2D8F-E07B-60F6-D5EF0C58111A> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
    0x3675000 -  0x4504fef +com.microsoft.officeart (14.3.8 - 14.3.8) <C38785A7-5742-D05C-4586-B473419E223B> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
    0x47c3000 -  0x47cdff7 +com.microsoft.oleo (14.3.8 - 14.3.8) <0C95CF23-86DE-E7F1-57E5-7E82930CFA38> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
    0x47d7000 -  0x47eeff3 +com.microsoft.mathfont (14.3.8 - 14.3.8) <E33D75DB-F95D-9C19-0899-3C7C6C195909> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
    0x47f4000 -  0x4c6bff7 +com.microsoft.chart (14.3.8 - 14.3.8) <56B0A9A5-B881-6207-CA7F-F9F72E13839E> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
    0x4db0000 -  0x4ef7ff7 +com.microsoft.msls3 (14.3.8 - 14.3.8) <C7F5BC89-303B-7A5A-32B0-4FB5D10074EC> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
    0x4f05000 -  0x4f3bff7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <F52BE5A4-4783-4401-E2E4-9E3FF05FFAB7> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
    0x4f5e000 -  0x4f5efff  com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x4f64000 -  0x4fa6fe7 +com.microsoft.ribbon (14.3.8 - 14.3.8) <037295CB-DC29-4C7F-D6EA-2D291961A9B1> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
    0x4fcd000 -  0x500ffe3 +com.microsoft.mviewlib (14.3.8 - 14.3.8) <C04DD601-19FD-220B-1B43-0B277AFE2018> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
    0x503a000 -  0x5097ff7 +com.microsoft.wlmuser (14.3.8 - 14.3.8) <27D3E20F-D702-9DC5-03CE-0A8EAB2D7844> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
    0x50be000 -  0x50e8fff +com.microsoft.wlmgraphicsdevice (14.3.8 - 14.3.8) <DF1017C3-7D4A-EA9F-12F7-8CB2F8EC2F6E> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
    0x5105000 -  0x5132fe3 +com.microsoft.wlmkernel (14.3.8 - 14.3.8) <FA6467BE-8BFF-DEDD-ECE7-D0F959F7DD4D> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
    0x514a000 -  0x5cdbff7 +com.microsoft.gfx (14.3.8 - 14.3.8) <22501916-D338-322C-BB39-C7336A215A52> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
    0x5d54000 -  0x6110ff7 +com.microsoft.igx (14.3.8 - 14.3.8) <7D517ECF-81FE-0E22-9FB3-CF0EB3AF0094> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
    0x61de000 -  0x6244ffb +com.microsoft.mbuCloudServices (14.3.8 - 14.3.8) <9C278F6A-F821-6CFD-6859-F72642909C7D> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
    0x6269000 -  0x626dff3 +com.microsoft.mbustrings (14.3.8 - 14.3.8) <2E8A30F7-B018-F957-3D1C-FB4E0EE48B0C> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
    0x6278000 -  0x627aff7 +com.microsoft.mbulocale (14.3.8 - 14.3.8) <13EE7358-B49D-1124-075E-722C428C00A1> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
    0x6284000 -  0x62a5feb +com.microsoft.wlmstrings (14.3.8 - 14.3.8) <ABF60A79-7B77-B86C-E650-A13E2A806590> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
    0x62b5000 -  0x630cffb +com.microsoft.CocoaUI (14.3.8 - 14.3.8) <1C7B6378-1277-5087-BF96-72CF7CD7A078> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
    0x6343000 -  0x6481fef +com.microsoft.MicrosoftOfficeDRM (14.3.8 - 14.3.8) <01BE98A1-6355-BE6D-2E2E-86FA549F3E29> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
    0x64b2000 -  0x64cafeb +com.microsoft.threadpool (14.3.8 - 14.3.8) <7C18EC3A-BD05-FF16-2D5B-4DAFD070B6D0> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
    0x64db000 -  0x6687ff1  com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x673e000 -  0x6788fef +com.microsoft.menulib (14.3.8 - 14.3.8) <3292BA7A-ACE1-5C9B-36CD-5CB568D45622> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
    0x67a1000 -  0x67d5fe3 +com.microsoft.urlmon (14.3.8 - 14.3.8) <FFADEF49-972C-3AA4-F2FA-E704B2DB082D> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
    0x67e6000 -  0x683dfe7 +com.microsoft.uniscribe (14.3.8 - 14.3.8) <99A29EB4-CD12-F736-CC2E-CBAF58B5215B> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
    0x685a000 -  0x6868ffb +com.microsoft.mbuinstrument (14.3.8 - 14.3.8) <38C72430-E78B-8143-0C5A-B57F59E538ED> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
    0x6874000 -  0x6874fff  com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x6878000 -  0x68c9ff1  libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
    0x692a000 -  0x692bfff  libSystem.B.dylib (1197.1.1) <C58F0CC9-C1FD-3024-9358-D3359A6BBCAD> /usr/lib/libSystem.B.dylib
    0x6933000 -  0x6adb4af  libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
    0x6af8000 -  0x6af8fff  com.apple.CoreServices (59 - 59) <06747539-5035-3307-8645-9BC4E7F89023> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x6b01000 -  0x6d03ff7  com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x6e41000 -  0x6e41fff  com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x6e4c000 -  0x7177ff6  com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x7311000 -  0x7f2cff3  com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x84ba000 -  0x84c3fff  com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x84ce000 -  0x84d2fff  com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x84dc000 -  0x84dfff7  com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x84e7000 -  0x885cff9  com.apple.HIToolbox (2.1 - 695) <74E2DE33-E48E-3206-BD78-AFB988235A83> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x89c3000 -  0x8a16fff  com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x8a3e000 -  0x8a51fff  com.apple.ImageCapture (9.0 - 9.0) <63D5C96F-1893-3F35-ADFB-EE451AFD87E6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x8a6b000 -  0x8b02ff7  com.apple.ink.framework (10.9 - 207) <EF00BCCB-B270-3F3D-9424-EF5F4BC23E25> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x8b2c000 -  0x8b6aff7  com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x8b91000 -  0x8bacff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x8bbe000 -  0x8bc3ff7  com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x8bcb000 -  0x8bcdfff  com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x8bd2000 -  0x8bdbfff  com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <CF8E5706-F744-3139-8A51-D52BF055D19F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x8be4000 -  0x8c39ff7  com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    0x8c5c000 -  0x8cb1fff  libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
    0x8d08000 -  0x8e6aff3  com.apple.CFNetwork (673.0.3 - 673.0.3) <5E0E9AE8-073B-3F2B-B0C7-A0129DE787F6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x8f3b000 -  0x923cff7  com.apple.CoreServices.CarbonCore (1077.13 - 1077.13) <C514A490-8689-3665-AD82-863B5FF8D6AE> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x92b6000 -  0x934eff7  com.apple.Metadata (10.7.0 - 800.12) <0AE4CD6B-FDFC-31ED-9F2C-FE870155CAF9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x93a2000 -  0x9422ff7  com.apple.CoreServices.OSServices (600.4 - 600.4) <1227DF22-E2DA-3764-A1CA-10CC0CEBE377> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x94ba000 -  0x952dfff  com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    0x956b000 -  0x95c9ffd  com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
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    Poštovani dr. Luka Boršić,
    u nastavku teksta Vam šaljem riješenje problema koje sam našao na adresi http://www.jabucnjak.hr/ Drago mi je da Vam mogu pomoći. Naime riješenje radi besprijekorno.
    Pozdrav
    Silvio Košutić

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  • I recently upgraded to Lion and i find that my computer is running slow and applications are crashing.  For example I have Word 2011 for Mac and it crashes all the time I end up losing my work.  It often happens when I'm in notebook trying to record.

    i recently upgraded to Lion and i find that my computer is running slow and applications are crashing.  For example I have Word 2011 for Mac and it crashes all the time I end up losing my work.  It often happens when I'm in class using notebook and when I press record my computer starts thinking and it freezes.
    Also, I feel that it overheats often and my battery runs out pretty quickly.  I had the macbook (black) and this never happened before.  I'm not sure if I'm doing something wrong or if there is something with my computer.I bought my computer summer 2010, I don't think this should be happening. Please Help......

    This is exactly what keeps happening to mine too.  I was at a conference taking notes, and I was
    using the Notebook template, and doing some audio recording simultaneously.  About 3 hours into the conference (not consistently recording, but on and off with the sessions) my file wouldn't save anymore, saying something like "File cannot be modified while in use with another program" and "Invalid file name" when I would go back into my folder to look for it). I tried installing some updates from Microsoft, and when I restarted, I was at least able to open my old notes again, and so far it looks like the audio was working.  However, today at the conference, the same thing happened again, but I wasn't actively recording any audio (though after I had copy and pasted my second file of notes into the original, I went back to using it after re-naming it). 
    Does the crash happen to you under similar cirucumstances?  The update might help a little, but it is definitely not the solution.  Does anyone have any solutions?  Lion shouldn't be this buggy... I moved to Mac to get away from the garbage of bugs and compatibility issues...

  • MS word keeps crashing on my macbook air. it tries to recover all files when I try to open it then immediately crashes or freezes. It's ms word 2011 and I'm running OS X 10.7.5

    MS word keeps crashing on my macbook air. it tries to recover all files when I try to open it then immediately crashes or freezes. It's ms word 2011 and I'm running OS X 10.7.5

    I am having the same problem. When I save a document in word, particularly with track changes and comments, it freezes and crashes. I fould this forum as I was reading help posted in a previous forum and the "helping" comments were saying this must be a problem on the user end - but that can't be right as so many people are posting this problem. Its clearly an incompatibility between the software from two competing companies. Figure it out Apple!

  • Microsoft word 2011 is crashing

    Microsoft word 2011 keeps crashing when I am using Yosemite

    Your MS Office 2011 may have become corrupted.  Reinstalling Office 2011 can address problems that you may be experiencing.
    First - find your Office 2011 install disc with the product key # - and only then remove Office according to MS instructions
    http://support.microsoft.com/kb/2398768
    Or go here to DianefromOregon's site for help removing Office 2011:
    http://www.officeformachelp.com/2012/12/office-for-mac-2011-remove-office/
    Then Reinstall from DVD
    Then enter your Product #
    After successfully reinstalling Office 2011,  update your Office product using the Software update within Office called Microsoft Update or going to the Help menu within Word or Excel or PowerPoint and select Update.
    It may take a few times before you get to final upgrade to current Office version.
    It should be 14.4.8 as of current date.
    How to locate product keys
    http://support.microsoft.com/kb/2279109
    or here on locating product keys
    http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm
    Note is updated as of April 5, 2015

  • Can't Open Microsoft Word 2011 on my Mac it crashes

    I am hoping someone can help me. I can not open microsoft word 2011 on my mac book air (maverick operating system). 
    The problem actually did not happen until apple care helped me get rid of some malaware on my mac.
    However as I google the problem and it seems to be something happening to a lot of people. I went thorough many forums and tried everything suggested (ie http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macexcel/microsoft-excel-has-encountered-a-problem-and/222d7f46-a092-4d8d-8f9d-e48c8a1a90ec?tab=MoreHelp)
    I also restored the fonts and used another account user and it still does not work.
    Does anyone have a suggestion. I am about to give up and use pages because I do not know what to do, I am stumped.
    Thanks

    Hello,
    This forum is for general questions and feedback related to Word for Windows, it's better to post your question to the forum for Mac as our MVP suggested:
    http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads
    The reason why we recommend posting appropriately is you will get the most
    qualifiedpool
    of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
    Steve Fan
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Word 2011 for Mac Did Not Save My Work despite many save presses. Why?

    I have been working on a document all week on word 2011 for Mac.
    I initially saved the document and named it. It is still there in the directory folder I originally created it in.
    I pressed the save icon every 20 minutes when working on my word document, saved it before bed, saved it when I woke up etc. Hundreds of save presses in over 100 hours of work in the past 10 days.
    I also had auto recovery saving enabled to save every 10 minutes, this is still enabled.
    Additionally I have time machine set up where it had been backing my whole drive after every few hours to a time capsule. I thought I had my backup protocols covered!
    Today while editing and moving a text box within the word document, the whole word doc crashed  with an error message saying “that it had encountered a problem and needed to close”.
    I was expecting a recovered document to open back up as has occurred many times in the past when Word automatically reboots after a crash. However when the recovered document opened every piece of work had vanished except for the title page and a few words.
    I thought no sweat I will go back and get a time machine copy as I had a weeks worth of back ups.
    Upon going back to every back up from the last week, all my back up copy versions of the document in time machine is just the title page as well, even though I had been saving this all week and the documents was 50 pages long.
    It appears that despite me hitting save, the document has not saved any of my work all week except for the first time I created the file; is this possible?
    I cannot find a copy of the document in the Microsoft auto recovery, it does not reappear in it original form when I reopen Word.
    I cannot find another copy in trash or on time capsule/time machine in the completed format that I had been saving it in.
    I can find the file with the original file name, where I originally saved it but all the work has vanished even though the crash occurred when I was simply moving a text box to sit under a table. (IE I did not delete everything and then press save.
    Things I noticed into the lead up the crash:
    I tried to email to another email account last night as an attachment from word as a third back up and it would not send as an attachment, where this is usually an easy way to send a document as a safety back up.
    I tried to “save as” and give it another name before the crash to experiment with different formatting and called it test test test test but it did not show up in the folder when I hit the “save as” button. Any subsequent search with SPOTLIGHT does not show any file by this name test test test test, even though I am 120% positive that I did save the file correctly in two different places on my computer. Hence again the file would not save even though I did all the normal steps of saving.
    Why was the file not saving when I have been pushing the SAVE button? Was the file corrupted?
    What has gone wrong and does anyone know where to look for the missing work? I have exhausted every option I know over the last few hours. Thanks for considering!
    A very dejected Digger Boyle.
    These links take you to MAC Forum where others appear to have had this problem but can’t find a solution to my issue.
    https://discussions.apple.com/message/20358862#20358862
    https://discussions.apple.com/thread/3676037?start=0&tstart=0

    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    Any change?

  • MS word 2011 and Lion 10.7.2

    Dear All,
    After updating to Lion 10.7.2, I have encountered this error message when trying to save files in MS Word to my own hard drive. This happens after a couple of minutes use.
    'You cannot save while the file is in use by another process. Try saving the file with a new name. (xxxxxx.docx)'
    This makes MS Word very dangerous to use, as the autosave sometimes fails. Any ideas or hints, or will I need to downgrade to 10.7 and wait until Apple or MS offers a solution?
    Many thanks.

    Same problem here. All software up to date. I have an extra issue in that word 2011 completely crashes my finder as well on occaision, to the point where only a full restart will fix it. I saw an answer to the first problem in a microsoft PC forum that says it's a known problem and to turn off auto save. That is not an option for me! If only pages did cross refernces and captions I could get rid of word!

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