Word 2013 ActiveX problem

When I try to add an ActiveX control to a word document I get the error message:
The program used to create this object is Forms.
That program is either not installed on your computer or is not responding.
To edit this object, install Forms or ensure that any dialog boxes in Forms are closed.
FM20.dll is present in c:\windows\syswow64\
Reference to Microsoft Forms 2.0 Object Library is set.
ActiveX control works ok in Excel 2013.

Hi,
Thanks for your question. We have noticed that Macro/Active X control might not be working after installing the latest Office updates.
We have submitted this issue through our internal channel, and Microsoft is working on this. We'll let you know if we have any updates on this.
For now, please try the workaround that shared by our MVP <Hans Vogelaar> in
above link, and see if it works for you:
"Quit all Office applications.
 Start Windows Explorer.
 Select the system drive (usually C:).
 Use the Search box to search for *.exd
 Delete all found files."
Thank you for your understanding and patience.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Similar Messages

  • Office Web Apps Server 2013 - Word Web App - Problem with Tab space

    Hello We have Office Web Apps Server 2013 running with SharePoint 2013.  Users Editing a Word document with Office Web Apps, can't use "Tabs", any Word document with Tabs; the tabs are replaced with a single space.
    Has anyone noticed this?  Is this a bug?
    -thanks
    thomas
    -Tom

    Yes, currently the Word Web App does not support
    Tab Keyboard shortcut for editing document content .
    For more information, you can have a look at
    the article:
    http://office.microsoft.com/en-us/office-online-help/keyboard-shortcuts-in-word-online-HA010378332.aspx?CTT=5&origin=HA010380212
    http://social.technet.microsoft.com/Forums/en-US/3f5978d3-67a1-4c8c-981f-32493d72610b/office-web-apps-server-2013-word-web-app-problem-with-tab-space?forum=sharepointgeneral

  • Problem with Word 2013 through VPN

    Hello,
    From several weeks my company has a problem
    with Word 2013 when laptop is connected to the network
    via VPN.
    Symptoms:
    - Word 2013 is opening very slow (even
    opening a blank card)
    - there are no matter if I try to open blank page or network files
    - All other Office 2013 components are working fine (Excel, Powerpoint etc).
    - When I disconnect from a VPN, Word is opening properly.
    It is not a problem with VPN because:
    - Word is opening locally (not network files)
    - before we had Word 2010 and it was working smoothly
    Does anyone know a similar case
    and could help solve this problem?
    Regards,
    Pawel

    Hi,
    "- before we had Word 2010 and it was working smoothly" -
    Word 2013 might deal with documents in different ways.
    Since Word will open properly when you disconnect from a VPN, you might want to start by analyzing the network traffic, VPN connections.
    Please try to check the option "Copy remotely stored files onto your computer and update the remote file when saving" in
    FILE>Options>Advanced>Save section, and then verify result.
    The other thing to check is add-ins. I'd suggest you to start Word in safe mode and see if issue persists:
    Press Win + R and type "winword /safe" in the blank box, then press Enter.
    Thanks,
    Ethan Hua CHN
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • When right clicking on a doc file and choosing create a pdf file....Word 2013 launches and creates problems. We are using Acrobat Pro. Is there a way to turn off this feature in Word 2013?

    Is there a way around Word 2013 hijacking Acrobat Pro "create a pdf" process? When right clicking on a doc file and choosing "create a pdf" .......the Acrobat process will beging but then Word 2013 jumps in and creates problems.

    That's exactly why it needs to support it... The support means the
    application was tested in the supported environment and is known to work
    well in it. In unsupported environments you can get all kind of strange
    conflicts like the one you're experiencing.
    On Tue, Apr 21, 2015 at 7:27 PM, timmm4731946 <[email protected]>

  • Having problems pasting Visio 2013 Drawings into Word 2013

    Hello I am having issues pasting Visio 2013 drawings into Word 2013. For some reason when I select and copy the visio drawing into Word 2013, a portion of the drawing is cut-off and I cannot resize it to fit the entire drawing. I can double-click the drawing
    but it only gets me back into Visio. I just want the entire drawing to show up correctly when I paste into Word. Never had this problem with previous versions! Please help!!!

    Hi,
    Could you please tell us how do you past Visio 2013 drawings into Word 2013?
    Generally, we can select the entire drawing by pressing Ctrl + A, then copy the entire drawing.
    Or we can insert Visio 2013 drawings into Word by Insert > Object > Create from File.
    Note: Make sure tick the option of Link to file.
    Feel free to post back.
    Regards,
    Greta Ge CHN
    TechNet Community Support

  • RH PDF generation problems: wrong (A4) page size and Word 2013

    I am trying to generate a review PDF of a handful or topics. It generates, but first I get an error:
    (I have Word 2013 installed.)
    Then the PDF generates, but it is A4. I never use metric for anything, so where it is picking up A4 I can't imagine. I have all my PDF settings to letter. I checked Edit > Properties > PDF settings > Advanced settings, everything. It's all set correctly. Even all of my Word templates (which I am not using for this project anyway) are letter. Like I said: No metric pages or units of measure used ever. Not in Word, not in FrameMaker, not in Acrobat. Why does RoboHelp default to A4?
    And why does it not consider Word 2013 "newer" than Word 2000?

    Word 2013 is not supported by any version of Rh. The first part is correct so Rh throws the error message notwithstanding the second part is wrong.
    You haven't mentioned the version of Rh you are using (please see the forum sticky topics) but you might find you can right click Properties in the print layout and generate to Word there. Using that route you may find the answer to the A4 issue. I'm puzzled by that as normally Rh defaults to Letter.
    Are you using the PDF add-on or a full version of Acrobat, if the latter which one?
    See www.grainge.org for RoboHelp and Authoring tips
    @petergrainge

  • Problems with alignment when printing a mail merge envelope in Word 2013

    I am using Mail Merge in Word 2013 to print approximately 100 envelopes, size #10 landscape (9.5" x 4.12"), with a return and recipient address.  But when it goes to print, the alignment is completely wrong: it prints the recipient address
    at the "top" of the envelope, and the return address is completely cut off.  I have everything set up correctly in the document file and can preview each one of my envelopes.  Everything looks great on the screen, but the envelopes will
    not print correctly.
    I have verified Word's printer feed method (by going to Envelopes > Feed > Printing Options) so that it matches how the blank envelopes are sitting in my printer tray.  I have verified in both Word and on my printer setup that the #10 envelope
    is the correct paper shape/size.  I have verified the document's orientation (landscape) and the margins.  However, the envelopes still do not print in alignment with how they appear on the screen.  I've tried changing the printer feed method
    and the position of the envelope, but it prints the same way every time -- regardless of which feed direction I choose in Word.  The recipient address is always too high up on the envelope, and the return address is completely cut off.
    On a hunch, I inserted a plain sheet of 8.5" x 11" paper and printed the "envelope" on that.  Sure enough, Word prints the document as if the envelope were glued to the upper right corner of the sheet of paper.  (As in, if I
    attached the #10 envelope to the upper right corner of the sheet of paper, all of the fields would be correctly aligned.)
    How do I fix this and get the envelopes to print correctly?  Please remember that I have tried changing the printer feed method (the direction the envelopes go into the printer) on Word, which has no effect on how the document ends up printing.
    Thank you for your help!

    Hi,
    We would suggest that you do any of the following:
    Update your printer driver.
    Go back to the
    Printing Options
    tab of the Envelope Options
    dialog box, and make adjustments to the printing options. Print the envelope again. Repeat this process until you discover a configuration of printing options that yields the results that you want.
    You may also follow this article steps to Create and print a single envelope test if it works:
    http://office.microsoft.com/en-us/word-help/create-and-print-a-single-envelope-HA102145290.aspx#BM2
    Best regards,
    Karen Hu

  • Having problem opening my files and pictures with word 2013

    I  can not open my files and pictuers with office word 2013 ,everything goes to adobe and it would not allowed me to convert it to  office word 2013
    You can reach on  [email protected] or [email protected]
    thanks

    Gizmo,
    Select one of these files in the Finder, then press Apple-I to open a Getinfo window for it. Use the "Open With..." pull-down menu to choose Preview as the default application, then click the "Apply to All" button.
    If Preview is already set as the default application, try choosing another one, clicking the "Apply to All" button, then re-do the whole thing using Preview.
    Scott

  • PDFMaker loads but won't work in Word 2013 - Acrobat XI and DC - Win 8.1 Pro

    OK, I opened a question that never got answered and it never was resolved...
    Just updated to Acrobat DC - same problem exists...
    I'm running Windows 8.1 Pro fully up to date..
    I've uninstalled and reinstalled Office 2013 Pro (I have an Office 365 subscription so it's the click-to-run install).
    I've uninstalled and reinstalled Acrobat Pro DC.
    I've rebooted (a full restart, not Win 8's fast boot restart) between each installation.
    I've tried this in multiple Office applications, none of them work EXCEPT for Outlook.
    For the following I will use Word as my examples...
    I've uninstalled all plug-ins and still it won't work.
    I've tried running Word as Administrator.... still won't work.
    OK... so this is what it looks like... as you can see the toolbar loads, but no icons...
    https://www.dropbox.com/s/wsbs4kon3z4e965/Word%20Acrobat%20Screenshot.jpg?dl=0
    When you click on those buttons... it goes through the motions as if it were creating the PDF... but no file is ever created...
    If I right-click on a Word document and select Convert to PDF - it goes through the motions of creating the PDF, asks me where to save... and then a dialog box named "Acrobat PDFMaker" comes up saying " {Exclamation Point Yellow Triangle Icon} An unexpected error occurred. PDFMaker was unable to produce the Adobe PDF."
    If I right-click on a text file... and select Covert to PDF,  it immediately pops open a PDF of the text file.  Same with any image file.
    This was all working perfectly up until out of nowhere it stopped working on January 26, 2015.  See my original posting here: Acrobat XI Pro Word 2013 add-in stopped working
    I can Print to PDF using the PDF Printer without any problems.
    Creating a PDF in Outlook, no problems...
    I'm hoping somebody can figure this one out... I'm completely stumped.... and I'm usually very good at troubleshooting stuff.

    Click to Run according to Microsoft: 
    https://technet.microsoft.com/en-us/library/jj219427.aspx
    "Click-to-Run is a Microsoft streaming and virtualization technology that reduces the time that is required to install Office and helps you run multiple versions of Office on the same computer. The streaming technology enables you to download and begin to use an Office product before the whole product is installed on your computer. The virtualization technology provides an isolated environment for Office to run on your computer. This isolated environment allows you to run the latest version of Office side-by-side with an earlier version of Office that is already installed on your computer."

  • How to center Text Box on Web Page? -- Web dev with Word 2013

    I'm trying to assist a user who wants to use Word 2013 for simple web page development.
    There are many tools but they want to use Word 2013.
    Actually have it working by saving the Word 2013 files as web pages... like index.htm, about.htm, etc.
    The problem is when we use the "Insert" tab in Word to create a "Text Box" or a "Shape" ...
    And align it centered on the page... it looks fine in Word but when we open it with a web browser the "Text Box" or "shape" are no longeer centered.
    We thought we had it fixed by making the "Text Box" Layout Options "In Line with Text" but again... looks fine in Word but not in a web browser.
    The question: How can we get a "Text Box" in Word 2013 to appear centered on a web page?
    thanks for any help.

    Hi:
    For webpage design, I would suggest customized form under develop tab on the Ribbon over insert object directly. I tested from my side, using customized form will lock the object position on the
    page.

  • Microsoft word 2013 function home and end keys not working together on HP Envy X2

    Please help I've tried out Microsoft Office Word 2013 on two HP Envy X2 11.6" laptops/touch screen with keyboard and when I am in a Word document and am at the end or beginning of a document and select the FUNCTION KEY AND THE HOME OR END KEY, it does nothing. This is not the case in Internet Explorer or a web browser.  There is a problem with the HP keyboard and Office 2013 or maybe any Word app. Help me as I use documents alot and rely on this function heavily.  I can only page up or scroll up using the bar. It is not ideal.
    Astaastra

    Hi rosedoc12,
    I have done some research and I have found a document that will show you how to disable or lock the fn key.
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c02035108
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Acrobat XI Pro Word 2013 add-in stopped working

    I was using Acrobat yesterday no problems... Today, Acrobat XI Pro's add-in in Word 2013 (Office 365 click-to-run version) just stopped working.
    I tried uninstalling Office and acrobat, reboot... reinstall office and acrobat... download all updates... reboot
    But now the Acrobat tab shows up in Word again... But all the icons are blank and click any of them causes Word to freeze.  I have to kill winword.exe to continue using my computer.
    Any ideas????

    PDFMaker loads but won't work in Word 2013 - Acrobat XI and DC - Win 8.1 Pro
    See the link above for the correct fix!

  • Word 2013 - MSI Install vs. One-Click Install - COM Exception Error

    Hello -
    we have a 3rd party control that sits on top of word to render word documents.  In a MSI installation of Word 2013 everything works fine.  When we use the one-click installation the rendering does not work and the system throws a com exception
    error.
    it basically says "The document is not associated with an ActiveX Document server.  at OfficeControlLIB.IOfficeControl.OpenLocalfile...
    there is a suggested fix @ http://stackoverflow.com/questions/19778211/office-2013-click-to-run-installer-and-activex-issue/26890815#26890815 
    where you modify the registry to insert :
    Windows Registry Editor Version 5.00
    [HKEY_CLASSES_ROOT\Wow6432Node\CLSID\{F4754C9B-64F5-4B40-8AF4-679732AC0607}\DocObject]
    into the registry - however this did not work (note we looked up the CLSID for our OCX and replaced.
    Any ideas?

    Hi,
    So it's a 32-bit version of Office which is running on a 32-bit version of Windows, try to omit
    Wow6432Node from the registry keys and see if it works.
    It's a 3rd party control, there is no way for us to understand how exactly it works. I'd suggest you contact the vendor support of that control for further assistance.
    Regards,
    Ethan Hua
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Frozen out menu ribbon in Word 2013 and cannot preview word documents in Outlook 2013

    I seem to be having a recurring problem with Word 2013 from Office Home Edition single user. When I try to put a caption on a table, the entire document page layout changes from portrait to something close to landscape and then the entire menu ribbon freezes
    out. I usually have to save the file, close and reopen using the open and repair feature as the document only opens in read only after this incidence happens. Since the first time I experienced this in early July, I haven't been able to preview Word files
    in office outlook 2013 and the protected mode feature hasn't worked since then either.
    Can I get some help with this please? I reinstalled, did online fixing and tried a few other fixes to no avail. Could it have started as a result of my installing a trial version of Office Visio which comes as a totally different package from my Home edition?
    Thank you

    ... When I try to put a caption on a table, the entire ...
    Is this the only action that will result in the issue? Does this happen to any Word documents?
    The first thing that I'd suggest you to do is to install any available updates to your system and Office installation, and then verify result.
    Then, please check if you have any add-ins integrated with your Word 2013 (please note that some programs might install add-ins automatically), try in safe mode and see if issue was caused by some add-in conflicts:
    http://office.microsoft.com/en-us/excel-help/work-with-office-safe-modes-HP010354300.aspx
    A Windows clean boot is also worth trying, it will help to determine whether background programs are interfering with your program:http://support.microsoft.com/kb/929135/en-us
    Thanks,
    Ethan Hua CHN
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs.

  • Word 2013 holds onto file after exit

    I regularly download a file via FTP as file yyy.doc on my hard drive. As soon as the transfer completes, I double-click on the file in Windows Explorer to open it in Word 2013. (I've got it configured to prompt me for "Convert File -- from Plain Text"
    during the open.) I then run some VBE macros to format the file, saving it in Word 2013 format but retaining the original .doc extension.
    Every now and then I hit a problem when I X-out of that document while I still have other Word docs open. I don't know if the issue is related to changes I may have made to the doc that I choose to discard on exit. But after what appears to be a clean exit,
    I re-run the FTP, downloading into the same file, yyy.doc. The FTP gets an error because the file is apparently still in use. Today several FTP's in a row failed due to this, then a short time later it worked. Other times I found that if I closed all the other
    Word docs, the FTP would start working successfully, but that may just be a timing thing, and eventually it might have worked even if I didn't close those other documents.
    After getting the error from FTP, if I try to delete file yyy.doc, which still shows up in Windows Explorer, it tells me that the delete can't be performed because the file is still in use by Word.
    I'm guessing this has to do with the "Welcome back" feature. (Incidentally, often it welcomes me back to my document after I have overlaid the previous version completely via FTP. How would that ever work?) Does anybody have any thoughts as to
    why the file remains in use by Word? Any way for me to change the current behavior?
    Rich G

    Hi Rich,
    Thank you for your feedback.
    I noticed that you mentioned "ran my Word 2013 macros to format the file and save it". What if you open and save it directly without running the macro? Just give it a try and see if issue persists.
    So actually the problem will go away after about one minute, I would suggest we try to run
    Process Monitor to track down the issue and see what's causing the delay (accessing the process).
    If you would like us to help analyze the Process Monitor log, you can send the log file to this email account:
    [email protected] and inform us here (the email subject should be the link of this thread).
    Regards,
    Ethan Hua
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

Maybe you are looking for