Word 2013 Email merge not working

Hi,
i have tried for some time to send personalized emails to a number of persons. everything works fine, except that the emails are not sending :)
windows 8.1 on surface pro and office 2013 updated.

everything works fine, except that the emails are not sending :)
Hi Andrei,
Did you see any error messages when you try this? When you click "OK" on the "Merge to E-mail" dialog, did you see the message appears in the Outlook outbox?
Please elaborate a little bit on your question/symptom, so that it will be easy for us to help you.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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