Word 2013 generates .docx files that cannot be read on Word 2010

Howdy,
I received a MS Word document that was created on Word for Mac 2011.  I opened it, edited it and saved it in .docx format.  I have MS Word 2013 running on a humble PC. 
Now the Mac cannot read my file.  Also, PC's running Word 2010 cannot read the file.
However, many different machines running Word 2013 can open the file, Google Docs can open the file, Word in the Cloud can open the file, open office can open the file and even Word 2003 with the compatibility pack can open and edit the file.
Mac's give an error message that essentially says "xml format incorrect".  PCs simply say the file format is wrong.  No other details.  Various compatibility checks inside word say that everything is compatible with prior versions
of Word with the exception of my equations which it says will be converted to .gifs if viewed in word 2003.
Any idea what is going on?  Supposedly, Word 2007, 2010 and 2013 all use the same xml formats, so its a bit of a mystery why 2010 (and 2011 on the Mac) cannot open a standard format .xml file that was created by 2013.
The file contains text, figures and equations.  Nothing else.  No macros, no VBA code.
Thoughts or advice? 

Hi,
What is the file's original extension? .doc?
If you saved the file in .docx format by changing the extension directly, the issue may occur, please make sure you saved it by "Save as". Or we can rename the file from ".docx" to the original extension, check if the issue
persists.
If it's not your scenario above, we can also try to "repair" the file in Word 2010:
Open Word 2010, Click File -> Open -> Browse to the file and use "Open and Repair" to open the file.
If the suggestions above don't help, please provide the exact error message that you get in Word 2010 so that I can perform further research.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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