Word and PowerPoint not starting up
Up until late last week, Office 2004 worked fine for me (I know that I ran PowerPoint on Thursday, after the 10.5.3 update).
This week, Word freezes on the blue info box while opening up. When I go to Force Quit, it says that it is "not responding".
PowerPoint does the same thing, but it gets past the opening orange box. I can see the toolbar, but then it freezes, and I have to force quit.
Note that Excel is working fine through all of this.
I try updating to the latest version of Office (11.4.2, I guess I had 11.4.1). Same thing.
So I uninstall, and re-install using the CD. Out of the box, the programs are running fine. I download ALL EIGHT updates, and start the update process, one at a time. After 11.4.0, I stop and try opening the programs: they are freezing again. Upgrade to 11.4.2, and now PowerPoint works, but Word still freezes.
I don't know what else to try... any ideas? I really hate the idea of giving Microsoft more money (for 2008) simply because their old version stopped working.
UPDATE: well, I got PPT to run once, now it is freezing...
Matthew
Message was edited by: Matthew Kelling
Most likely, you have a buildup of "transaction files" in the mboxlist directory. This is caused by one or more processes crashing, and leaving the database locked, so stored cannot process those transactions.
You can do one of three things:
1. Attempt to start the server. Stored will start, and start processing the transaction files. Eventually, it will complete that processing. To tell when this happens, note the PID file in your server's config directory. The one for stored will contain, "initializing" until it's done, and then say, "ready". You can then successfully start the rest of the server.
2. Remove all of the files named, "LOG*" in mboxlist directory. Start the server up, and it should start nomally. IMPORTANT: You must run reconstruct -m after removing the log files, to re-create the data that you removed. Users may complain that new mail folders are missing, until the reconstruct completes.
3. LAST RESORT, "rapid recovery". To be used in case of disaster only. . . .
Remove all files and directories in mboxlist.
start the server; it should start immediately. Users will only have access to INBOX
run reconstruct -m to enable other folders.
Similar Messages
-
I recently updated my OS to OS X. I had to update my word and powerpoint etc... to 2011 version, but now when I want to open a .doc file made in word 2003 it removes all the text in it! I did not back anything up! All my mums work is on there for her job and now she cant use it! I need help fast!
If you updated from 2003 that must be on a Windows machine, can you recover them from there?
-
Pages and key note not compatible with word and powerpoint
Dear members
I have received valuable help here, but still pages does not open word documents, I am having problems because I am the only person in my organisation who uses Mac! All the documents are in word format. Yvan kindly helped me and told me to use some tests. I wonder what kind of tests are, I spoke with Apple care, they spent 40 min on the phone doing the following after explaining:
I have a new Mac pro laptop which came as a replacement because the first one had a problem with bluetooh.
The previous Mac pro could open word and powerpoint using pages and key note
When I received the new mac pro I passed the information to the previous one to this one using time machine
I noticed immediately that the new mac pro could not open word using pages
After this I have received snow leopard , installed it , the problem remains
I explained this to the technician on the phone
Then:
put caches on desktop
updated the snow leopard to 10.6.1
created a file and saved as a word file using pages, but pages still not open the same doc created by it
The technician tried to contact a senior member and I was left waiting for 20 min to speak with a senior and never happened, I called again and they did the same
Of course that there is something wrong with my system because the previous faulty mac could open word and powerpoint
Any ideas?
Best Regards
OmarI love iWork, but honestly, if I were the only one in an organization to use a Mac, I would get NeoOffice or Open Office, which are intended to be directly compatible with their Microsoft equivalents. Or, you know, buy MS Office for the Mac.
-
Whenever I Start my Mac up, Mail, Microsoft word and Powerpoint open up.How do I stop this?
Whenever I turn my MacBook Air on, Mail opens, then Microsoft Word and Powerpoint. It's really annoying. I have checked in 'system preferences, log in items' although there is nothing listed there, but it happens everytime?
It's the Resume feature of Lion:
Managing Mac OS X Lion's application resume feature.
If you shutdown your computer you should get a dialog asking if you want applications to resume on the next startup. Simply uncheck the box to prevent that from occurring. Open General preferences and uncheck the option to Restore windows when quitting and re-opening apps. You can also install a third-party utility to control resume features on individual applications: RestoreMeNot or Application State Cleaner. -
Compress file / images in Microsoft word and powerpoint
On the older version of word and power point, compressing images was very easy: right clik, compress images, and done. I don't have this option on my 2008 version. I am finding it very frustrating to work with very large image files. I write a lot of reports with photos using word (maybe not the best sofware for that, but I am old school, if you have a better suggestion for a better sofware, please feel free to suggest...), same with powerpoint, a lot of photos. With word, I am currently editing the photos on photoshop first before using them on a word document, a real pain. On powerpoint, it is more complicated and my presentions are enormous. Would you have a suggestion on how to produce lower resolution / smaller file on both word and powerpoint, quick and easy solution if poss? Is the solution to upgrade to office 2011 or is it more money wasted to Microsoft?
Many thanks for your help
YannickDear Varjak,
Many thanks for your reply. I agree it is a Microsoft product but used on a mac.... As many of us (Mac' users) are still using Office (sometime relunctantly but no option), I am hoping for a response from a Mac user' point of view. I have spotted differences between Mac office and Microsoft office and would therefore appreciate answers from a Mac user.
Thanks in advance,
Yannick -
As the heading says, I downloaded the free Word and PowerPoint apps. Then I purchased an Office 360 subscription through the iTunes store. However, the apps are not recognizing that I have done so. I have signed in and out multiple times. Help!
In my expereince with Office 365 (in other arenas of functionality, but seems consistant), it may take a while for the purchase to register properly on the server. (yeah - welcome to Microsoft's cloud implementation. A joy and wonder to behold <sarcasm intended> )
Otherwise, try a reset: Simultaneously hold down the Home and On buttons until the device shuts down. Ignore the off slider if it appears. Once shut down is complete, if it doesn't restart on it own, turn the device back on using the On button. In some cases it also helps to double click the Home button and close all apps BEFORE doing the reset.
May not help, but won't hurt. -
How can I exchange my pc created documents on Excel, Word, and PowerPoint with my mac and my Pages, Numbers and Keynote created content with my pc? I need to create and edit and exchange between both types of operating systems.
Your Windows system will not open any Pages, Numbers or Keynote documents. No applications exist for Windows that can open those formats. You will need to export your documents in Word, Excel and PowerPoint formats, respectively, before you'll be able to view and edit the documents on your Windows system. The iWork documents can natively open Word, Excel and PP documents, though there are limitations on what can be imported (for instance, Numbers does not support all possible Excel functions). Consult the documentation for the relevant iWork application for details on importing and exporting.
If you are asking how to get the documents from one system to the other, then there are several ways to do that, including file sharing, using an external drive (hard drive, USB flash drive), or emailing the documents to yourself. Which would be best for your situation I can't say without more details about your usage.
Regarsd. -
My 1-year ipod nano locked up and would not start overnight. The on/off button will not work and stopped holding charge. No water damage, no fall, nothing unusual. I restored it (twice) but it will still not hold charge and on/off does not work. I tried to restore it again and charged it in three different locations with different cables. etc but nothing. Suggestions?
- After charging for 1/2 hour or so, does iTunes see the iPod? If yes, restore the iPod from backup.
- If no, se if placing the iPod in recovery mode will make it visible so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I have a MacBook pro that has power issues and will not start but the hardrive is fine. I do not want to lose all of my files so I was wondering if it's possible to transfer my hardrive from a older Macbook pro to a new one if I were to purchase a new one? Also, the software is not updated as the computer hasn't worked for about 2 months.
Also, if it is possible to transfer the hardrive, would my iTunes music transfer as well? It is not saved in the cloud.
Thanks for your help, it is much appreciated.You computer is probably perfectly repairable, but if you want a new one anyway, it is perfectly possible to transfer the data from the faulty one.
But it would be a mistake to simply put the old HD in the new computer.
These are the steps:
Remove Hard drive from faulty computer. (very easy on Unibody MBPs, do-able but not so easy on older MBPs)
Put it in a cheap enclosure
Connect it the new computer
Boot up new computer.
If the new computer has never been run before the Setup Assistant will ask if you want to import your apps, data, settings etc from either another mac, another HD connected to the Mac or a Time Machine back up.
Obviously chose the second option (another HD connected to this Mac) and follow prompts.
If the new computer has already been run (so Setup Assistant doesn't run when you boot it up), you will need to use Migration Assistant...or run the installer again so that Setup Assistant runs again.
Message was edited by: Mike Boreham...added sec on line -
Ipod nano 5th gen - works fine when plugged in either to wall or computer and appears to be fully charged but as soon as it is unplugged screen goes blank and will not start - is the battery shot?
Yes, your battery is likely toast and in need of replacement. Not much else for troubleshooting here. Sorry.
B-rock -
please help me my ipod nano 7g went off and will not start, this happened after I connect to my computer, my ipod will restart and I no longer turn on. what I do?
Hey saintbless,
Thanks for the question. The following article outlines troubleshooting information for iPod nano. While it mostly refers to the 6th generation, most steps apply for your model as well:
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/TS3474
Will not turn on or screen remains dark
- Connect iPod to power for at least ten minutes to ensure that the battery has enough charge to allow iPod to turn on.
- If iPod does not turn on after ten minutes, try resetting the device while it is still connected to power. Reset the iPod by holding down the Sleep/Wake button and the Volume Down button for at least eight seconds or until you see the Apple logo appear.
- If the Apple logo appears on the display, connect iPod to a computer and verify that it appears in iTunes and can play music. If iPod appears in iTunes and can play music, no further troubleshooting is needed.
- If the screen remains dark and will not turn on, then your iPod may need service.
Thanks,
Matt M. -
My hard drive failed. My applications were on the drive including Excel, Word, and Powerpoint. Apple told me I could pull everything from the failed drive. I tried that but the drive is bad so I can't get to anything. The Office package was installed/included when I purchased the Mac. Does anyone think Apple will provide me with the Office package? Thank you!
Thank you everyone. I apologize to confusing all but I am up to date and running OS X 10.8.2. It's possible I purchased the key for Office but I don't think so although it was 3-4 years ago. I guess I will stop in the Apple Store and just ask. I may just buy the new bundle anyway to get the most updated.
I have read there are issues with the MS Office bundle running on our latest OS, is that true?
Thank you all!!! You've been great! -
Firefox will not start, or allow windows xp to uninstall the program. When I attempt to start the program, firefox says "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now? It gives the same message after rebooting, and will not start, or uninstall. I also downloaded it again, same thing.
== This happened ==
Every time Firefox opened
== I downloaded an update.Follow '''''cor-el's''''' advice in this post:
https://support.mozilla.com/en-US/forum/1/606173 -
My Mac Book Pro started having issues. I tried to relaod the operating system and it worked for a moment. When I tried to do a time machine back up it failed.
Now itr Shuts down at startup attempt. Tried reloading OSX and will not start up after that.Dr.Conga,
did you try to do a Time Machine backup from your MacBook Pro, or a Time Machine restoration to it?
Are you trying to reload your current version of OS X (10.7.4, to judge from your signature), or are you trying to reload the version of Mac OS X that came on the grey installation DVDs that originally came with your MacBook Pro? -
CP5 and PowerPoint not Roundtripping
Has anyone here experienced CP5 and PowerPoint not roundtripping?
One of my coworkers has two slides in a presentation that CP5 isn't reading the bullets being moved to the right. The presentation is linked according to the library and I made sure the original PowerPoint file wasn't open on his computer. I think that might have been a problem earlier. I watched him when in CP5 he did the edit slide in PowerPoint and do the edits and save but when we came back to CP5 the bullets still weren't where they were in PowerPoint.
Any ideas?I don't see the option in TOC Settings that you refer to. We are using CP5.
We've refreshed the TOC. We've rebooted the computer. It just won't play the last three options in the TOC.
Susan Wright (Equilady)
Remember, the mighty oak was just a nut that held its ground.
http://www.equilady.com
Maybe you are looking for
-
Please Help! Safari Keeps Crashing every 2 minutes!
I've tried repairing the permissions, emptying the cache and the preferences, and even zapping the PRAM. But every one to two minutes, Safari crashes on me. I'm at my wits' end. Please help. Here is the report. Date/Time: 2009-03-31 10:29:02.480 -070
-
Hey folks I've added the new version of the dynamic photo gallery to my site. It works great! But, I'd like to be able to have a caption under each photo.. can anyone help? I made a div under it, added a style, it displays just fine and in the right
-
Serializing an image NEED URGENT HELP (PLEASE!!!)
HI all , I am trying to serialize an image object . the class has been extended from java.awt.frame. when i try to serialize it, i get the following error :- Writing aborted: sun.awt.window.wImage not serializable. I want the same object in another c
-
Hi, I've a big problem with a JScrollPane. I have a JScrollPane and in it there is a JPanel with a BorderLayout divided in NORTH and CENTER. In the NORHT and CENTER there are other two JPanel. The problem is that I need to add buttons and label to th
-
ACCESSING APPLICATION SCOPE FROM FILTERS
HI Is there any way to access the application scope from inside security filters? i have a class that implements the Filter interface and i'm trying to access the application scope in the doFilter method. The FacesContext Object is null, and i'm only