Word Art crashing microsoft office

I recently became a MAC user, I am very excited, however have one large problem. A lot of my PC microsoft files have either word art or just regular boxes and things in them. Whenever I open one of these files, or even try to add word art to a new file it crashes the program running. This is in word, excel and powerpoint.
Any suggestions would be great! Thank you in advance,
Matthew
Mac Book Pro   Mac OS X (10.4.7)  

It appears Office X didn't have the same problems: http://www.microsoft.com/mac/otherproducts/officex/using.aspx?pid=usingofficex&t ype=howto&article=/mac/LIBRARY/howto_articles/officex/ofclipgal.xml
The general support page is here (in case you can dig up with something better) : http://www.microsoft.com/mac/support.aspx
One more thing, rather two: a) Does saving as .RTF help?, b) Did you try opening them with OpenOffice or NeoOffice? Both are originated from Sun's Star Office but they might do the work. Both are freeware and can be found at MacUpdate, Versiontracker etc.

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    Architecture:    i386
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                                      52 MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 722 (HIToolbox) [0x9125a59d]
                                        52 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134 (HIToolbox) [0x910ced92]
                                          52 SendMenuItemSelectedEvent + 199 (HIToolbox) [0x910ceec4]
                                            52 SendMenuCommandWithContextAndModifiers + 70 (HIToolbox) [0x910cef17]
                                              52 SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478 (HIToolbox) [0x91205c2e]
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                                                  52 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386 (HIToolbox) [0x91058678]
                                                    52 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452 (HIToolbox) [0x9105935f]
                                                      52 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36 (HIToolbox) [0x91205d89]
                                                        52 MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 3995 (MicrosoftMenuLibrary) [0x615d5b1]
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                                                            52 MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 139 (MicrosoftMenuLibrary) [0x61712af]
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                                                                  52 MsoFClonePxCore + 465 (MicrosoftComponentPlugin) [0x2308efb]
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                                                                      52 MsoOSTypeDefaultMailClient + 136 (MicrosoftOffice) [0x2a9ef69]
                                                                        52 ??? (Microsoft Word + 3119010) [0x3737a2]
                                                                          52 ??? (Microsoft Word + 3119889) [0x373b11]
                                                                            52 ??? (Microsoft Word + 2707219) [0x30ef13]
                                                                              52 wdGetApplicationObject + 5362378 (Microsoft Word) [0xf1ae0a]
                                                                                52 wdGetApplicationObject + 5326328 (Microsoft Word) [0xf12138]
                                                                                  52 ??? (Microsoft Word + 2609809) [0x2f7291]
                                                                                    52 ??? (Microsoft Word + 2610214) [0x2f7426]
                                                                                       52 ??? (Microsoft Word + 2933424) [0x3462b0]
                                                                                         52 MsoHrOpenPackage + 241 (MicrosoftOffice) [0x2a50485]
                                                                                           52 MsoHrOpenPackage + 1699 (MicrosoftOffice) [0x2a50a37]
                                                                                             52 MsoHrOpenPackage + 3421 (MicrosoftOffice) [0x2a510f1]
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                                                                                                 52 MsoHrGetByteStream + 4148 (MicrosoftOffice) [0x2a52a58]
                                                                                                   52 MsoHrGetByteStream + 4976 (MicrosoftOffice) [0x2a52d94]
                                                                                                     52 MsoHrGetByteStream + 7861 (MicrosoftOffice) [0x2a538d9]
                                                                                                       52 MsoHrGetByteStream + 25933 (MicrosoftOffice) [0x2a57f71]
                                                                                                         52 MsoHrGetByteStream + 26522 (MicrosoftOffice) [0x2a581be]
                                                                                                           52 MsoHrGetByteStream + 18871 (MicrosoftOffice) [0x2a563db]
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                                                                                                                 52 _PBSetFPosSync + 81 (CarbonCore) [0x99dbeda4]
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                                                                                                                            *52 vn_stat_noauth + 165 (mach_kernel) [0xffffff80003f4f05]
                                                                                                                              *52 vnode_getattr + 119 (mach_kernel) [0xffffff80003fbe67]
                                                                                                                                *52 afpfs_vnop_getattr + 294 (afpfs) [0xffffff7f82526b63]
                                                                                                                                  *52 afpfsCacheLookup + 575 (afpfs) [0xffffff7f8251d3af]
                                                                                                                                    *52 afpfs_LookupCatalogNode + 266 (afpfs) [0xffffff7f82503af3]
                                                                                                                                      *52 afpfs_GetCatalogNode + 314 (afpfs) [0xffffff7f82503658]
                                                                                                                                        *52 GetFileDirParms + 286 (afpfs) [0xffffff7f8250e3d2]
                                                                                                                                          *52 UserCommand + 96 (afpfs) [0xffffff7f8250dff2]
                                                                                                                                            *52 DoUserCommand + 1710 (afpfs) [0xffffff7f8250db0a]
                                                                                                                                              *52 UserReply + 185 (afpfs) [0xffffff7f8250d35d]
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                                                                                                                                                    *52 Reply + 294 (asp_tcp) [0xffffff7f824e76f3]
                                                                                                                                                      *52 msleep + 114 (mach_kernel) [0xffffff80005e1802]
                                                                                                                                                        *52 ??? (mach_kernel + 4068821) [0xffffff80005e15d5]
                                                                                                                                                          *52 lck_mtx_sleep + 78 (mach_kernel) [0xffffff800022d1be]
                                                                                                                                                            *52 thread_block_reason + 204 (mach_kernel) [0xffffff8000235d8c]
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      52 _dispatch_mgr_thread + 52 (libdispatch.dylib) [0x93449546]
        52 kevent64 + 10 (libsystem_kernel.dylib) [0x988d5992]
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      52 thread_start + 34 (libsystem_pthread.dylib) [0x9b70fcf2]
        52 _pthread_start + 130 (libsystem_pthread.dylib) [0x9b70a485]
          52 _pthread_body + 144 (libsystem_pthread.dylib) [0x9b70a5fb]
            52 MerpCreateSession + 5819 (merp) [0x27b850e]
              52 mach_msg_trap + 10 (libsystem_kernel.dylib) [0x988cff7a]
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      4 start_wqthread + 30 (libsystem_pthread.dylib) [0x9b70fcce]
        4 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x988d5046]
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      Thread 0x18ab9    priority 33       
      4 start_wqthread + 30 (libsystem_pthread.dylib) [0x9b70fcce]
        4 __workq_kernreturn + 10 (libsystem_kernel.dylib) [0x988d5046]
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                 0x7a000 -          0x1df6ffb  com.microsoft.Word 14.4.1 (14.4.1) <601F819A-628F-AE88-773D-76BF41862B5D> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
               0x229c000 -          0x24d2ff3  com.microsoft.mcp 14.4.1 (14.4.1) <64430153-A7DF-935D-5BBC-6AE6842B85DA> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
               0x27b4000 -          0x27c1fff  com.microsoft.merp 2.2.4 (2.2.4) <ABCE2D6C-CCB1-3D0E-58D7-18A40B051020> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
               0x2a34000 -          0x31aaff7  com.microsoft.office 14.4.1 (14.4.1) <F5258D41-BC41-02CA-B7E2-4859D1946E14> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
               0x4d90000 -          0x4dbdfe3  com.microsoft.wlmkernel 14.4.1 (14.4.1) <526662F9-A9B5-4FE3-E089-52AE19610420> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
               0x6157000 -          0x61a1fef  com.microsoft.menulib 14.4.1 (14.4.1) <FBCA1E8C-2B18-E9F1-2BA9-C3DABE4367C8> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
              0x91051000 -         0x913c6ff9  com.apple.HIToolbox 2.1 <8CB677B7-43FC-3534-A685-5A5445C95F7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
              0x93446000 -         0x9345effd  libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
              0x988bd000 -         0x988daff4  libsystem_kernel.dylib (2422.90.20) <C823B3BD-F818-3D7A-9FB7-9BDE00E2BEA1> /usr/lib/system/libsystem_kernel.dylib
              0x99d48000 -         0x9a049ffb  com.apple.CoreServices.CarbonCore 1077.17 (1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
              0x9b709000 -         0x9b710ffb  libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
    *0xffffff7f80b49000 - 0xffffff7f80b50fff  com.apple.kec.pthread 1.0 (1) <619F6A5D-FFA2-3B59-9993-958FD7154B83> /System/Library/Extensions/pthread.kext/Contents/MacOS/pthread
    *0xffffff7f824e3000 - 0xffffff7f824eeffe  com.apple.nke.asp-tcp 8.0.1 (8.0.1) <4158E96F-9D53-3BF9-8F75-674C1475EC8F> /System/Library/Filesystems/AppleShare/asp_tcp.kext/Contents/MacOS/asp_tcp
    *0xffffff7f82501000 - 0xffffff7f8254bff3  com.apple.filesystems.afpfs 11.1 (11.1) <BD701679-9DF1-3F30-9AF1-526277C33E87> /System/Library/Filesystems/AppleShare/afpfs.kext/Contents/MacOS/afpfs
    *0xffffff8000200000 - 0xffffff80007a513a  mach_kernel (2422.90.20) <9FEA8EDC-B629-3ED2-A1A3-6521A1885953> /mach_kernel

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    Crashed Thread: XX
    ******** blah *********
    Thread XX Crashed:
    0 AppleFileServer 0x0004bc15 operator+(OSException&) + 103513
    1 AppleFileServer 0x00064988 operator+(OSException&) + 205260
    2 AppleFileServer 0x0006da4e operator+(OSException&) + 242322
    3 AppleFileServer 0x000711f3 operator+(OSException&) + 256567
    4 AppleFileServer 0x00071446 operator+(OSException&) + 257162
    5 AppleFileServer 0x00076686 operator+(OSException&) + 278218
    6 AppleFileServer 0x000790d7 operator+(OSException&) + 289051
    7 AppleFileServer 0x0004560c operator+(OSException&) + 77392
    8 AppleFileServer 0x00044269 operator+(OSException&) + 72365
    9 AppleFileServer 0x00044343 operator+(OSException&) + 72583
    10 libSystem.B.dylib 0x9587c155 pthreadstart + 321
    11 libSystem.B.dylib 0x9587c012 thread_start + 34
    This is followed by a lot of these entries in AppleFileService.log file:
    IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "Login username" 0 0 0
    IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "No matching key: username" 1271103954 1271103943 1
    ** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME1" 0 0 0
    ** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME2" 1 0 0
    ** - - [12/Apr/2010:13:26:15 -0800] "DiskArbStart -" 0 0 0
    Our solution is to have all our users turn off the open recent option in Word, Excel, and PowerPoint. Not an ideal solution but it may get the AFP service running "good enough."
    Has anyone had an experience like this before or can anyone duplicate the AFP service crashing when trying to open documents on a share via the open recent menu? Any other ideas?
    Thanks

    Update.
    I have been able to consistently reproduce a problem where the AFP service will crash if a file that a user has an alias to is moved to a folder and the user is denied access to .
    1. On your Mac create an alias to a file or folder, that you have access to, that is stored on a share served via AFP. The alias can be in the Places section of a Finder window, on the Desktop, or anywhere an alias can be created. Lets call what the alias points to the target.
    2. Move the target to a folder on the AFP share and deny the user or group Read & Write access to that folder.
    3. Try accessing the target via the alias created in step 1.
    The AFP service should crash.
    Can anyone reproduce this crash scenario too?

  • Microsoft Office 2008 crashes when printing since upgrading to Yosemite

    Ever since upgrading my Macbook Pro (late 2009) to OS X Yosemite I'm having trouble with Microsoft Office 2008. Whenever I try to print from any of the Office programs (Word, Excel, PowerPoint), the program will crash and the file will not print. I am still able to print from other programs (Safari, Preview, etc...). And aside from this I'm having no other issues with the Office programs. So at the moment I'm reducing to having to save files as a PDF and then printing from Preview. Can anyone help me troubleshoot?

    I'm not sure if the printer driver is updated, it usually does that automatically...
    That sounds magical but I have never had printer drivers automatically update themselves. After your upgrade to Yosemite, did you setup your printer using Print & Scan in System Preferences?
    ...office programs are the only ones crashing when I try to print, so wouldnt that indicate an Office issue rather than a printer driver issue?
    No, not necessarily. See thread "microsoft office crashes when trying to print."
    If you believe the your problem is an "Office issue" then you might try the Microsoft forum.

  • Illustrator CS4 saving vector art for Microsoft Word

    I have a logo created in Illustrator CS4. I saved the file for use in Microsoft Office using the "save for Office", exporting as a .wmf, and even saving the vector art in Photoshop as a .png. I can get a variety of formats to work well in Word documents.
    Here is the problem. The Word document will eventually be saved as a PDF. When the file is saved as a PDF document (from Word), the color is changing in the PDF file. How can I correct this? I've tried saving in both rgb and cmyk color modes, but the color changes once it hits Acrobat and is printing differently than the Word file. It is driving me crazy and I cannot figure this out.
    Thanks for any help!
    Mary

    The type is not vector it is raster it is no longer outline.
    Check to see if you can select the individual letters in AI if you cannot it has be rasterized and is an image not vector.
    If you open my files you will see that they are selectable in Acrobat and AI.
    You seem confused and I do not understand why.
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  • Microsoft word constantly crashes

    I have a 2009 macbook pro I have microsoft word 2008 on it but it constantly crashes! Needless to say this is infuriating and I'm about to throw the **** thing out a window before smashing it to pieces with a sledgehammer. Not really, but I want to. Anyway, heres the error message i keep getting, maybe one of you can make sense of it
    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2011-11-17 21:00:05 -0500
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 12.2.0.090605
    Crashed Module Name: MicrosoftOffice
    Crashed Module Version: unknown
    Crashed Module Offset: 0x000b8c2d
    Blame Module Name: MicrosoftOffice
    Blame Module Version: unknown
    Blame Module Offset: 0x000b8c2d
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Thread 0 crashed:
    #  1  0x01ed0c2d in _MsoFCreateDisplayManager + 0x00004361 (MicrosoftOffice + 0x000b8c2d)
    #  2  0x00b72df0 in _wdGetApplicationObject + 0x004346EA (Microsoft Word + 0x00b71df0)
    #  3  0x00b76776 in _wdGetApplicationObject + 0x00438070 (Microsoft Word + 0x00b75776)
    #  4  0x00b76d8a in _wdGetApplicationObject + 0x00438684 (Microsoft Word + 0x00b75d8a)
    #  5  0x00441428 in _wdCommandDispatch + 0x0011D1F4 (Microsoft Word + 0x00440428)
    #  6  0x00b6bb69 in _wdGetApplicationObject + 0x0042D463 (Microsoft Word + 0x00b6ab69)
    #  7  0x00afa197 in _wdGetApplicationObject + 0x003BBA91 (Microsoft Word + 0x00af9197)
    #  8  0x022d028a in _ImmUseInputWindowForMac + 0x00000BC8 (MicrosoftOffice + 0x004b828a)
    #  9  0x022c4058 in _SendMessageA + 0x00000104 (MicrosoftOffice + 0x004ac058)
    # 10  0x022df092 in _WrapViewInWLMWrapper + 0x00002CAE (MicrosoftOffice + 0x004c7092)
    # 11  0x022df1d9 in _WrapViewInWLMWrapper + 0x00002DF5 (MicrosoftOffice + 0x004c71d9)
    # 12  0x0168c674 in MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 0x000006F4 (MicrosoftComponentPlugin + 0x000a5674)
    # 13  0x0168b490 in MHIView::GetMHIView(OpaqueControlRef*) + 0x000000F0 (MicrosoftComponentPlugin + 0x000a4490)
    # 14  0x016832bc in MEventHandler::FRemoveHandler(unsigned long, unsigned long) + 0x000001DE (MicrosoftComponentPlugin + 0x0009c2bc)
    # 15  0x984bcecf in .objc_class_name_IMKInkInputSession + 0x98177577 (HIToolbox + 0x00007ecf)
    # 16  0x984bc196 in .objc_class_name_IMKInkInputSession + 0x9817683E (HIToolbox + 0x00007196)
    # 17  0x984bbff5 in .objc_class_name_IMKInkInputSession + 0x9817669D (HIToolbox + 0x00006ff5)
    # 18  0x984e4131 in .objc_class_name_IMKInkInputSession + 0x9819E7D9 (HIToolbox + 0x0002f131)
    # 19  0x984e3a85 in .objc_class_name_IMKInkInputSession + 0x9819E12D (HIToolbox + 0x0002ea85)
    # 20  0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
    # 21  0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
    # 22  0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
    # 23  0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
    # 24  0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
    # 25  0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
    # 26  0x984e3cf8 in .objc_class_name_IMKInkInputSession + 0x9819E3A0 (HIToolbox + 0x0002ecf8)
    # 27  0x984e2aab in .objc_class_name_IMKInkInputSession + 0x9819D153 (HIToolbox + 0x0002daab)
    # 28  0x984e26f1 in .objc_class_name_IMKInkInputSession + 0x9819CD99 (HIToolbox + 0x0002d6f1)
    # 29  0x984e2641 in .objc_class_name_IMKInkInputSession + 0x9819CCE9 (HIToolbox + 0x0002d641)
    # 30  0x984eba94 in .objc_class_name_IMKInkInputSession + 0x981A613C (HIToolbox + 0x00036a94)
    # 31  0x984eb4a9 in .objc_class_name_IMKInkInputSession + 0x981A5B51 (HIToolbox + 0x000364a9)
    # 32  0x90a2ce02 in .objc_class_name___CFx606449CPF + 0x908991D6 (CoreFoundation + 0x00080e02)
    # 33  0x909e8439 in .objc_class_name___CFx606449CPF + 0x9085480D (CoreFoundation + 0x0003c439)
    # 34  0x909e8291 in .objc_class_name___CFx606449CPF + 0x90854665 (CoreFoundation + 0x0003c291)
    # 35  0x984ea004 in .objc_class_name_IMKInkInputSession + 0x981A46AC (HIToolbox + 0x00035004)
    # 36  0x984e9cf7 in .objc_class_name_IMKInkInputSession + 0x981A439F (HIToolbox + 0x00034cf7)
    # 37  0x98672255 in .objc_class_name_IMKInkInputSession + 0x9832C8FD (HIToolbox + 0x001bd255)
    # 38  0x016d54f8 in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ee4f8)
    # 39  0x00af1aa7 in _wdGetApplicationObject + 0x003B33A1 (Microsoft Word + 0x00af0aa7)
    # 40  0x00afab5b in _wdGetApplicationObject + 0x003BC455 (Microsoft Word + 0x00af9b5b)
    # 41  0x022ce564 in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004b6564)
    # 42  0x00adfef8 in _wdGetApplicationObject + 0x003A17F2 (Microsoft Word + 0x00adeef8)
    # 43  0x00002902 in __mh_execute_header + 0x00001902 (Microsoft Word + 0x00001902)
    # 44  0x00002829 in __mh_execute_header + 0x00001829 (Microsoft Word + 0x00001829)
    X86 Thread State:
    eax: 0x00000003  ebx: 0xbfffe2a0  ecx: 0x00000000  edx:0x00000001
    edi: 0x1f1dc098  esi: 0x00000003  ebp: 0xbfffde88  esp:0xbfffdcd0
      ss: 0x0000001f  eip: 0x01ed0c2d   cs: 0x00000017   ds:0x0000001f
      es: 0x0000001f   fs: 0x00000000   gs: 0x00000037  eflags:0x00010206
    Thread 1:
    #  1  0x9232d982 in __dispatch_hw_config + 0x9216D99A (libSystem.B.dylib + 0x00027982)
    #  2  0x9232d559 in __dispatch_hw_config + 0x9216D571 (libSystem.B.dylib + 0x00027559)
    #  3  0x9232d2fe in __dispatch_hw_config + 0x9216D316 (libSystem.B.dylib + 0x000272fe)
    #  4  0x9232cd81 in __dispatch_hw_config + 0x9216CD99 (libSystem.B.dylib + 0x00026d81)
    #  5  0x9232cbc6 in __dispatch_hw_config + 0x9216CBDE (libSystem.B.dylib + 0x00026bc6)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0x9232dfd6  ecx: 0xb0080d5c  edx:0x9232d982
    edi: 0xa02911ec  esi: 0xb0080ed8  ebp: 0xb0080ef8  esp:0xb0080d5c
      ss: 0x0000001f  eip: 0x9232d982   cs: 0x00000007   ds:0x0000001f
      es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037  eflags:0x00000246
    Thread 2:
    #  1  0x9230720e in __dispatch_hw_config + 0x92147226 (libSystem.B.dylib + 0x0000120e)
    #  2  0x923a6f78 in __dispatch_hw_config + 0x921E6F90 (libSystem.B.dylib + 0x000a0f78)
    #  3  0x01b27d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
    #  4  0x01b273e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
    #  5  0x01b2746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
    #  6  0x01b27f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
    #  7  0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    #  8  0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
    X86 Thread State:
    eax: 0xffffffa6  ebx: 0x9238e6d4  ecx: 0xb0184a6c  edx:0x9230720e
    edi: 0x000055f2  esi: 0x6c5436fc  ebp: 0xb0184ad8  esp:0xb0184a6c
      ss: 0x0000001f  eip: 0x9230720e   cs: 0x00000007   ds:0x0000001f
      es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037  eflags:0x00000202
    Thread 3:
    #  1  0x923ce422 in __dispatch_hw_config + 0x9220E43A (libSystem.B.dylib + 0x000c8422)
    #  2  0x0175bb76 in _FWaitForConnection + 0x0000002A (MicrosoftComponentPlugin + 0x00174b76)
    #  3  0x01667b50 in _McpFInitNetworkPIDChecking + 0x0000111C (MicrosoftComponentPlugin + 0x00080b50)
    #  4  0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
    #  5  0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    #  6  0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
    X86 Thread State:
    eax: 0x000c0194  ebx: 0x01667aff  ecx: 0xb020fd4c  edx:0x923ce422
    edi: 0x04000000  esi: 0xb020ff34  ebp: 0xb020fd68  esp:0xb020fd4c
      ss: 0x0000001f  eip: 0x923ce422   cs: 0x00000007   ds:0x0000001f
      es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037  eflags:0x00000286
    Thread 4:
    #  1  0x92341fae in __dispatch_hw_config + 0x92181FC6 (libSystem.B.dylib + 0x0003bfae)
    #  2  0x0175bc01 in _FReceiveMessage + 0x00000077 (MicrosoftComponentPlugin + 0x00174c01)
    #  3  0x016677fe in _McpFInitNetworkPIDChecking + 0x00000DCA (MicrosoftComponentPlugin + 0x000807fe)
    #  4  0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
    #  5  0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    #  6  0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
    X86 Thread State:
    eax: 0x00000193  ebx: 0x0166776f  ecx: 0xb0313cbc  edx:0x92341fae
    edi: 0xb0313ed4  esi: 0xb0313f44  ebp: 0xb0313ce8  esp:0xb0313cbc
      ss: 0x0000001f  eip: 0x92341fae   cs: 0x00000007   ds:0x0000001f
      es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037  eflags:0x00000286
    Thread 5:
    #  1  0x9230714e in __dispatch_hw_config + 0x92147166 (libSystem.B.dylib + 0x0000114e)
    #  2  0x01667f13 in _McpFInitNetworkPIDChecking + 0x000014DF (MicrosoftComponentPlugin + 0x00080f13)
    #  3  0x93fdb85a in __gTECMasterGlobals + 0x93CAE7F6 (CarbonCore + 0x0002685a)
    #  4  0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    #  5  0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
    X86 Thread State:
    eax: 0xffffffda  ebx: 0x9400dbd6  ecx: 0xb0395e6c  edx:0x9230714e
    edi: 0xb0395f46  esi: 0x00000000  ebp: 0xb0395e98  esp:0xb0395e6c
      ss: 0x0000001f  eip: 0x9230714e   cs: 0x00000007   ds:0x0000001f
      es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037  eflags:0x00000246
    Thread 6:
    #  1  0x9230715a in __dispatch_hw_config + 0x92147172 (libSystem.B.dylib + 0x0000115a)
    #  2  0x92363ac8 in __dispatch_hw_config + 0x921A3AE0 (libSystem.B.dylib + 0x0005dac8)
    #  3  0x93ffbecd in __gTECMasterGlobals + 0x93CCEE69 (CarbonCore + 0x00046ecd)
    #  4  0x93ffbc0b in __gTECMasterGlobals + 0x93CCEBA7 (CarbonCore + 0x00046c0b)
    #  5  0x9401fe33 in __gTECMasterGlobals + 0x93CF2DCF (CarbonCore + 0x0006ae33)
    #  6  0x9233485d in __dispatch_hw_config + 0x92174875 (libSystem.B.dylib + 0x0002e85d)
    #  7  0x923346e2 in __dispatch_hw_config + 0x921746FA (libSystem.B.dylib + 0x0002e6e2)
    X86 Thread State:
    eax: 0xffffffd9  ebx: 0x923348d2  ecx: 0xb01029bc  edx:0x9230715a
    edi: 0xa0490494  esi: 0xa0490460  ebp: 0xb0102a48  esp:0xb01029bc
      ss: 0x0000001f  eip: 0x9230715a   cs: 0x00000007   ds:0x0000001f
      es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037  eflags:0x00000282
    Loaded modules:
    0: Microsoft Word (12.2.0.090605 Reg=en Loc=0x0409): /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/Microsoft Word
    1: MicrosoftComponentPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftComponentPlugin.framework/Versio ns/12/MicrosoftComponentPlugin
    2: Netlib: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/Netlib.framework/Versions/12/Netlib
    3: StdUrlMoniker: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/StdUrlMoniker.framework/Versions/12/StdUr lMoniker
    4: MicrosoftOLE: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLE.framework/Versions/12/Micros oftOLE
    5: MicrosoftOLEAutomation: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOLEAutomation.framework/Versions /12/MicrosoftOLEAutomation
    6: MSLS3: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSLS3.framework/Versions/12/MSLS3
    7: merp: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/merp.framework/Versions/12/merp
    8: MSXML: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MSXML.framework/Versions/12/MSXML
    9: PowerPlantCore: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlantCore.framework/Versions/12/Powe rPlantCore
    10: MicrosoftOffice: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOffice.framework/Versions/12/Mic rosoftOffice
    11: PowerPlant: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/PowerPlant.framework/Versions/12/PowerPla nt
    12: OfficeArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/OfficeArt.framework/Versions/12/OfficeArt
    13: MicrosoftOleo: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftOleo.framework/Versions/12/Micro softOleo
    14: SmartArt: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/SmartArt.framework/Versions/12/SmartArt
    15: MicrosoftChartPlugin: /Applications/Microsoft Office 2008/Microsoft Word.app/Contents/MacOS/../Frameworks/MicrosoftChartPlugin.framework/Versions/1 2/MicrosoftChartPlugin
    16: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
    17: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
    18: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
    19: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    20: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    21: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
    22: EnglishSpeller (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishSpeller.proofingtool/Contents/MacOS/EnglishSpeller
    23: AudioIPCPlugIn (1.1.6 Reg=English Loc=0x0000): /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    24: AppleHDAHALPlugIn (1.9.9f12 Reg=English Loc=0x0000): /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    25: JapaneseProofing (12.2.0.090605 Reg= English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/JapaneseProofing.proofingtool/Contents/MacOS/JapaneseProofing
    26: EnglishGrammar (12.2.0.090605 Reg=English Loc=0x0000): /Applications/Microsoft Office 2008/Office/Shared Applications/Proofing Tools/EnglishGrammar.proofingtool/Contents/MacOS/EnglishGrammar
    27: SoundManagerComponents (3.9.4 Reg=English Loc=0x0000): /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
    28: EntourageCore: /Applications/Microsoft Office 2008/Office/EntourageCore.framework/EntourageCore
    29: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
    30: SpeechSynthesis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    31: libGL.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    32: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    33: libFontParser.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
    34: Ink: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    35: CommerceCore: /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
    36: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    37: TrustEvaluationAgent: /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
    38: libFontRegistry.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    39: HelpData: /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
    40: OpenCL: /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
    41: CarbonSound: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    42: ImageCapture: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    43: AudioUnit: /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    44: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    45: libBLAS.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    46: CoreFoundation: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    47: ColorSyncDeprecated.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ColorSync.f ramework/Versions/A/Resources/ColorSyncDeprecated.dylib
    48: CoreAudio: /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
    49: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    50: QD: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    51: CommonPanels: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    52: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    53: CoreServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    54: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
    55: ImageIO: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    56: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    57: Foundation: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    58: ApplicationServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    59: CoreVideo: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    60: NavigationServices: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    61: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    62: AudioToolbox: /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    63: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    64: RawCamera (546 Reg=English Loc=0x0000): /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    65: QuickTime: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    66: Shortcut: /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
    67: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
    68: HIServices: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    69: libsqlite3.dylib: /usr/lib/libsqlite3.dylib
    70: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
    71: DesktopServicesPriv: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    72: OpenGL: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    73: ColorSync: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    74: libkxld.dylib: /usr/lib/system/libkxld.dylib
    75: CFOpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
    76: NetFS: /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    77: DiskArbitration: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    78: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    79: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    80: AGL: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    81: vecLib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    82: IOSurface: /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
    83: libvMisc.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    84: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
    85: Kerberos: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    86: OSServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    87: libmathCommon.A.dylib: /usr/lib/system/libmathCommon.A.dylib
    88: libicucore.A.dylib: /usr/lib/libicucore.A.dylib
    89: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
    90: libcups.2.dylib: /usr/lib/libcups.2.dylib
    91: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    92: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    93: libtidy.A.dylib: /usr/lib/libtidy.A.dylib
    94: libvDSP.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    95: LaunchServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
    96: AE: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    97: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    98: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    99: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
    100: CarbonCore: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    101: LangAnalysis: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    102: CoreGraphics: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    103: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libType1Scaler.dylib
    104: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    105: Print: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    106: PrintCore: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    107: DirectoryService: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    108: CoreData: /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    109: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
    110: MultitouchSupport: /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
    111: CoreUI: /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
    112: QuartzCore: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    113: SecurityHI: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    114: OpenDirectory: /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    115: libsasl2.2.dylib: /usr/lib/libsasl2.2.dylib
    116: SystemConfiguration: /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    117: Accelerate: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    118: DictionaryServices: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
    119: libLAPACK.dylib: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    120: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    121: ATS: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    122: HTMLRendering: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    123: PasswordServer: /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    124: SpeechRecognition: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    125: vImage: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    126: SearchKit: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
    127: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    128: SecurityInterface: /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    129: libGLProgrammability.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    130: libauto.dylib: /usr/lib/libauto.dylib
    131: SecurityFoundation: /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    132: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    133: liblangid.dylib: /usr/lib/liblangid.dylib
    134: vecLib: /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    135: CFNetwork: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
    136: AppKit: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    137: libz.1.dylib: /usr/lib/libz.1.dylib
    138: Carbon: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    139: Help: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    140: FamilyControls: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    141: Security: /System/Library/Frameworks/Security.framework/Versions/A/Security
    142: Metadata: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    143: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
    144: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
    145: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    146: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    147: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    Operating System Information
    Operating System: Mac OS X 10.6.6 (Build 10J567)
    CPU: Intel Core Duo, Number: 2, Speed: 2147 MHz
    gestaltPhysicalRAMSize err = 0, result = 2047 MB
    gestaltSystemVersion err = 0, result = 0x1066
    Screen: 1280 x 720, depth = 32, ltbr = 0, 0, 720, 1280
    Screen: 1280 x 800, depth = 32, ltbr = -1280, 0, 800, 0
    Microsoft Application Information:
    Error Reporting UUID: 31DB5E00-72EB-41E3-B249-E39147516681
    Time from launch: 0 hours, 2 minutes, 36 seconds
    Total errors on this client: 18

    Hello, truthfully that's way to much info to hunt through, might Open Console & copy/paste the clues when a crash actually happens.
    Other than that...
    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.
    If that doesn't help Reinstall the OS.

  • Microsoft Word 2011 Crash on Startup

    Hello,
    I recently installed some new ram in my late-2008 13" Macbook.  I put 8GB of 1067 MHz DDR3 RAM in, everything runs fine and the computer is much more responsive.  However, I ran into one problem and it is with all the Microsoft Office products.  When starting word or powerpoint it immediatly crashes and gives the report listed below.  I tried to repair permissions and looked for the plist preference files but they are nowhere to be found in Library/Preferences (no Microsoft folder or com.microsoft files.
    Here is the crash code, any ideas what I could do.  Something tells me I will have to completely uninstall office and reinstall it, meaning I need to find the install discs.
    Thanks!
    Microsoft Error Reporting log version: 2.0
    Error Signature:
    Exception: EXC_BAD_ACCESS
    Date/Time: 2012-04-22 17:11:22 +0000
    Application Name: Microsoft Word
    Application Bundle ID: com.microsoft.Word
    Application Signature: MSWD
    Application Version: 14.1.4.111121
    Crashed Module Name: HIToolbox
    Crashed Module Version: unknown
    Crashed Module Offset: 0x001d5cd9
    Blame Module Name: Microsoft Word
    Blame Module Version: 14.1.4.111121
    Blame Module Offset: 0x0012ab33
    Application LCID: 1033
    Extra app info: Reg=en Loc=0x0409
    Crashed thread: 0
    Thread 0 crashed:
    #  1  0x9caebcd9 in UnifyMenuList() + 0x00000206 (HIToolbox + 0x001d5cd9)
    #  2  0x9caebd58 in GetUnifiedMenuList() + 0x0000001C (HIToolbox + 0x001d5d58)
    #  3  0x9c955ead in _NormalizeMenu + 0x00000013 (HIToolbox + 0x0003fead)
    #  4  0x9cb076e5 in _GetIndMenuItemWithCommandIDWithOptions(MenuData*, unsigned long, unsigned long, unsigned char, MenuData**, unsigned short*) + 0x00000046 (HIToolbox + 0x001f16e5)
    #  5  0x9cb07cdb in _EnableMenuCommand + 0x00000047 (HIToolbox + 0x001f1cdb)
    #  6  0x001a0b33 in __mh_execute_header + 0x0012AB33 (Microsoft Word + 0x0012ab33)
    #  7  0x0009edfd in __mh_execute_header + 0x00028DFD (Microsoft Word + 0x00028dfd)
    #  8  0x00079535 in __mh_execute_header + 0x00003535 (Microsoft Word + 0x00003535)
    #  9  0x04d36293 in __WlmMain + 0x00000061 (WLMKernel + 0x00007293)
    # 10  0x00078c85 in __mh_execute_header + 0x00002C85 (Microsoft Word + 0x00002c85)
    # 11  0x00078c36 in __mh_execute_header + 0x00002C36 (Microsoft Word + 0x00002c36)
    X86 Thread State:
    eax: 0x00000000  ebx: 0x9caebae1  ecx: 0x00002060  edx:0x001d0700
    edi: 0x798b7890  esi: 0x0000000c  ebp: 0xc0071998  esp:0xc0071960
      ss: 0x00000023  eip: 0x9caebcd9   cs: 0x0000001b   ds:0x00000023
      es: 0x00000023   fs: 0x00000000   gs: 0x0000000f  eflags:0x00010282
    Thread 1:
    #  1  0x975f190a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
    #  2  0x900066a7 in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x000016a7)
    X86 Thread State:
    eax: 0x0000016b  ebx: 0xac001c40  ecx: 0xb00805dc  edx:0x975f190a
    edi: 0xb0080720  esi: 0x900078a0  ebp: 0xb0080738  esp:0xb00805dc
      ss: 0x00000023  eip: 0x975f190a   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Thread 2:
    #  1  0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
    #  2  0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
    X86 Thread State:
    eax: 0x00100170  ebx: 0xb0103000  ecx: 0xb0102f9c  edx:0x975f102e
    edi: 0x79332f00  esi: 0x95cf29d8  ebp: 0xb0102fc8  esp:0xb0102f9c
      ss: 0x00000023  eip: 0x975f102e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 3:
    #  1  0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
    #  2  0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
    X86 Thread State:
    eax: 0x00100170  ebx: 0xb0185000  ecx: 0xb0184f9c  edx:0x975f102e
    edi: 0x79332f80  esi: 0x95cf29d8  ebp: 0xb0184fc8  esp:0xb0184f9c
      ss: 0x00000023  eip: 0x975f102e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 4:
    #  1  0x975eed36 in _mach_wait_until + 0x0000000A (libsystem_kernel.dylib + 0x00016d36)
    #  2  0x95c9cf10 in _sleep + 0x0000003F (libsystem_c.dylib + 0x00008f10)
    #  3  0x0275c0ca in _MerpCreateSession + 0x00000B3F (merp + 0x000030ca)
    #  4  0x0275b796 in _MerpCreateSession + 0x0000020B (merp + 0x00002796)
    #  5  0x0275b721 in _MerpCreateSession + 0x00000196 (merp + 0x00002721)
    #  6  0x0275ccbe in _MerpCreateSession + 0x00001733 (merp + 0x00003cbe)
    #  7  0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
    #  8  0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
    X86 Thread State:
    eax: 0xffffffa6  ebx: 0x0275bcb2  ecx: 0xb0206a7c  edx:0x975eed36
    edi: 0x4cf2cd4e  esi: 0x00000902  ebp: 0xb0206ac8  esp:0xb0206a7c
      ss: 0x00000023  eip: 0x975eed36   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000202
    Thread 5:
    #  1  0x975f102e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
    #  2  0x95cf46fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
    X86 Thread State:
    eax: 0x00100170  ebx: 0xb0289000  ecx: 0xb0288f9c  edx:0x975f102e
    edi: 0x79333080  esi: 0x95cf29d8  ebp: 0xb0288fc8  esp:0xb0288f9c
      ss: 0x00000023  eip: 0x975f102e   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000282
    Thread 6:
    #  1  0x975f0bb2 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00018bb2)
    #  2  0x97c5805f in +[NSThread sleepForTimeInterval:] + 0x000000AA (Foundation + 0x000a005f)
    #  3  0x0226a189 in _RegisterWindowForMouseMoveEvents + 0x000003EC (MicrosoftComponentPlugin + 0x0000c189)
    #  4  0x97c17e59 in -[NSThread main] + 0x0000002D (Foundation + 0x0005fe59)
    #  5  0x97c17e09 in ___NSThread__main__ + 0x0000062E (Foundation + 0x0005fe09)
    #  6  0x95cf0ed9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
    #  7  0x95cf46de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
    X86 Thread State:
    eax: 0x0000014e  ebx: 0x0226a12d  ecx: 0xb030acec  edx:0x975f0bb2
    edi: 0xb030ad78  esi: 0x95ca570b  ebp: 0xb030ad28  esp:0xb030acec
      ss: 0x00000023  eip: 0x975f0bb2   cs: 0x0000000b   ds:0x00000023
      es: 0x00000023   fs: 0x00000023   gs: 0x0000000f  eflags:0x00000246
    Loaded modules:
    0: Microsoft Word (14.1.4.111121 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
    1: mbukernel (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/mbukernel.framework/Versions/14/mbukern el
    2: MicrosoftSetupUI (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftSetupUI.framework/Versions/14/ MicrosoftSetupUI
    3: MicrosoftComponentPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftComponentPlugin.framework/Vers ions/14/MicrosoftComponentPlugin
    4: Netlib (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/Netlib.framework/Versions/14/Netlib
    5: MicrosoftOLE (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLE.framework/Versions/14/Micr osoftOLE
    6: MicrosoftOLEAutomation (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOLEAutomation.framework/Versio ns/14/MicrosoftOLEAutomation
    7: merp (2.2.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/merp.framework/Versions/14/merp
    8: MSXML (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MSXML.framework/Versions/14/MSXML
    9: MicrosoftOffice (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOffice.framework/Versions/14/M icrosoftOffice
    10: MicrosoftOleo (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftOleo.framework/Versions/14/Mic rosoftOleo
    11: MicrosoftMathFont (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftMathFont.framework/Versions/14 /MicrosoftMathFont
    12: MicrosoftChartPlugin (14.1.4.111121 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftChartPlugin.framework/Versions /14/MicrosoftChartPlugin
    13: MicrosoftPTLS (14.1.4.111121 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/../../../Office/MicrosoftPTLS.framework/Versions/14/Mic rosoftPTLS
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    183: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    184: Foundation (833.24 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    185: OSServices (478.37 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    186: FamilyControls (300 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
    187: Cocoa: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    188: libcopyfile.dylib: /usr/lib/system/libcopyfile.dylib
    189: libc++abi.dylib: /usr/lib/libc++abi.dylib
    190: libxpc.dylib: /usr/lib/system/libxpc.dylib
    191: InternetAccounts (3 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
    192: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    193: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
    194: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    195: SpeechRecognition (4.0.19 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    196: CoreAUC (6.11.04 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    197: AGL (AGL-3.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    198: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
    199: ApplicationServices (41 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    200: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
    201: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
    202: libsystem_network.dylib: /usr/lib/system/libsystem_network.dylib
    203: libsystem_sandbox.dylib: /usr/lib/system/libsystem_sandbox.dylib
    204: MediaToolbox (705.61 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/MediaToolbox.framework/Versions/A/MediaToolbo x
    205: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    206: libLAPACK.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    207: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    208: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
    209: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
    210: DebugSymbols (87 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
    211: QuartzFilters (1.7.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    212: libcups.2.dylib: /usr/lib/libcups.2.dylib
    213: CarbonCore (960.20 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    214: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    215: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
    216: libpcre.0.dylib: /usr/lib/libpcre.0.dylib
    217: OpenGL (1.7.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    218: Backup (1.3.1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    219: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
    220: libvDSP.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
    221: QTKit (2315 Reg=English Loc=0x0000: /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    222: libTIFF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    223: WebCore (7534.53.11 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    224: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    225: CoreSymbolication (73.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
    226: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
    227: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
    228: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
    229: WebKit (7534.53.11 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    230: PerformanceAnalysis (10 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
    231: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
    232: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib
    233: RemoteViewServices (44 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
    234: libunwind.dylib: /usr/lib/system/libunwind.dylib
    235: CoreText: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
    236: libcache.dylib: /usr/lib/system/libcache.dylib
    237: NavigationServices (193 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    238: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    239: libpam.2.dylib: /usr/lib/libpam.2.dylib
    240: DirectoryService (146 Reg=English Loc=0x0000: /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    241: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
    242: libssl.0.9.8.dylib: /usr/lib/libssl.0.9.8.dylib
    243: libkxld.dylib: /usr/lib/system/libkxld.dylib
    244: libsystem_blocks.dylib: /usr/lib/system/libsystem_blocks.dylib
    245: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
    246: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    247: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    248: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
    Operating System Information
    Operating System: Mac OS X 10.7.3 (Build 11D50b)
    CPU: Intel Core Duo, Number: 2, Speed: 2000 MHz
    gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
    gestaltSystemVersion err = 0, result = 0x1073
    Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
    Microsoft Application Information:
    Error Reporting UUID: B4FF39A7-E11D-443D-8944-9558C058C36B
    Time from launch: 0 hours, 0 minutes, 1 seconds
    Total errors on this client: 72

    Sounds as if it's a problem with Word - do you mean the Web page Preview function? Make sure that you've the latest updates (14.2.5) and update if needed. If you're up-to-date, contact the MS Word for Mac forum - http://answers.microsoft.com/en-us/mac/forum/macword.
    Good luck,
    Clinton

  • I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word

    I purchased microsoft office mac in 2004 and suddenly I get an error message. It won't launch. I click reopen and it does the same thing. I get a long message in the panel. It tells me it will send a report. I still can't access any microsoft item - word, excel, nothing works.
    I have a mac book pro 10.6.8
    Thanks

    cassidy3 wrote:
    Good news is that I can access all my documents. Bad news is I had to pay $150 for it.
    I spent a lot of time trying to find a solution before buying.  I did not try the launch terminal solution....
    I will check back so I can find out what to do should this happen again.
    More possible bad news.  If you had followed what fane_j had asked you to do you might have found out it wasn't microsoft's fault for your problem and wouldn't have had to spend $150.  Because while you may have an Office that works, fane_j was not suggesting a solution but probing for a trojan (google "flashback trojan") that has been crashing powerpc code which is what Office 2004 is.
    So if you do have the trojan, while you can run a version of Office, the trojan may still be in your system since installing a version of Office isn't going to remove it.  So I'll make another request.  Launch Terminal (in your Utilities folder) and copy/paste the following line into the terminal window and hit return:
    defaults read ~/.MacOSX/environment
    If you see anything other than a "does not exist" error message you almost certainly do have the trojan and post the results in this thread.
    The choice is yours.  You can ignore this and take the risk.  Or do what has been requested.

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