Word Compatability with RoboHelp X3

What versions of Microsoft Word are compatible with RoboHelp
X3, in terms of converting a Web Help project to printed
documentation? I know at one time it was limited to Word 2000, but
I don't know if it has been expanded to include Word XP.

No. The last version to include Rh for Word was Rh10. Is there a specific reason for wanting to stick with Rh for Word? There is a learning curve with Rh HTML but it shouldn't be too difficult.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

Is RoboHelp for Word packaged with RoboHelp 11?

Is RoboHelp for Word packaged with RoboHelp 11?

No. The last version to include Rh for Word was Rh10. Is there a specific reason for wanting to stick with Rh for Word? There is a learning curve with Rh HTML but it shouldn't be too difficult.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Can I use Word 2010 with RoboHelp 8?

Our company just upgraded to Word 2010 and, all of a sudden, when I try to generate printed documentation, RH gives me an error that I need Word 2000 or later. The OS is Windows XP Professional. Thanks!

Hi Beth
Nope, sorry. Word 2010 isn't compatible with RoboHelp 8. Only RoboHelp 9 is compatible with Word 2010.
Choices are to upgrade RoboHelp or to downgrade Word.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Word 2007 compatibility with RoboHelp

Does anyone know if or when RoboHelp for Word will be
compatible with Word 2007? Can you even install RoboHelp X5 on
Office 2007 to use for RoboHelp HTML? I know that WinHelp is
deprecated for Vista. Although we have converted our ongoing
projects to WebHelp, we still have a large number of legacy help
projects that we are not going to convert.
I would like to find out if there will be a patch to make RH
X5 compatible with Office 2007, or if we need to wait until the
next full release of RoboHelp.

quote:
Originally posted by:
Andrea_L
relead: Do I understand correctly that RoboHelp X5 (whether
it's used for WinHelp or WebHelp) will not start up at all after
you have installed Office 2007? That is, were you able to open
RoboHelp HTML without first reinstalling Word 2003, or did Office
2007 just cause the whole program to hang?
I didn't work with RH for about half a year. In this period I
installed a new version of Norton Internet Security 2007 and MS
Office 2007. Initially my whole system hung, but there was a
workaround: let NIS stop scanning office documents on opening in
office.
I also installed IE7 and just a few days ago a friend of mine
reported a serious problem with Macro's in Excel in combination
with IE7.
So when I clicked the RH shortcut the other day and the
system started acting weird I had no idea what could cause the
problem.
The symptoms were this: RH did not open at all. Instead I've
got a dialogue box stating something like 'preparing installation'
with only a cancel button.
After waiting a wile a second dialogue opened stating
something like 'No connection to install server' with a retry and a
cancel button. Pressing the cancel button resulted in disappearing
the second dialogue, but the first remained until rebooting the
system.
Installing a previous version of word (in my case 2003
standard edition and completely stripped) did the trick for me!

Robohelp 8 for Word: Problem with the Hotspot Topic

Hello Everybody:
I'm a beginner user of Robohelp 8 for Word trial version. My project is a WinHelp 2000, imported from a version X3, and I have a problem with Robohelp when I save the value "Topic" of the property "Jump" of the tab what is called "General" at the window "Hotspot Properties". This Hotspot is part of a Shed Image (accesible from Help Image Properties > Shed ... > Image Workshop > Properties button). After edit the topic, I press the "Aceptar" (OK) button (note that I use a Windows XP SP3 Spanish Version and some buttons are located) and close the Hotspot Properties window, and I close Image Workshop window too.
If immediately after I open the Image Workshop window and the same hotspot property window edited before, Robohelp lose the new value "Topic" and only it puts one letter. When I make the compilation they are multiple errors like this: HC3025: Warning: ESTA0058_2.SHG : Jump to undefined Topic ID: "A".
Please, help me. Thank you very much.
P.D.: This image shows the problem:

The licence you bought was for RoboHelp Office which includes both the RoboHelp for Word and RoboHelp HTML applications. Each of these three has it's own installation file so I suspect that they have installed just the RoboHelp HTML application. They should have the details for the RoboHelp for Word application, or better still the RoboHelp Office application which gives you the options of what to install according to your needs.
The RoboColum(n)
@robocolumn
Colum McAndrew

Yosemite compatibility with microsoft word 2008

I had held off on upgrading to Mavericks because of the issues surrounding the compatibility with Microsoft Word 2008. I am a student and need to use Word to do my work as well as having all of my current documents, including my thesis, in 2008 format. I don't want to risk losing the information or the ability to do my work and I was wondering if there is any information about whether the issue of compatibility with this version had been fixed. I don't have the means to buy a new version of Microsoft but would very much like to be able to update my system since I am still using Mountain Lion.

There has been a better and free alternative to old versions of MS Word and MS Office since forever. Apache OpenOffice 4.1.1 is the latest version of a free and complete All-In-One document processor, spreadsheet, drawing, presentation, database, & formula software, found here: http://www.openoffice.org
It also reads, writes and translates MS Word, saves in many formats, and is pretty easy to use. It's entirely modern and compatible with all the latest Mac operating systems. Good luck.

Is Robohelp 5x compatable with Windows 7

Is Robohelp 5x compatable with Windows 7 - what will happen if I upgrade to Windows 7

Hiya
It is my understanding that Windows 7 Home Premium does not offer the ability to right-click an application shortcut and choose XP Compatibility mode within the shortcut properties as seen here:
I believe that in order to see that tab, you must upgrade to Professional or Ultimate. That's why I chose to upgrade to Ultimate initially after obtaining the new PC.
Having said that, there is another feature that is a free download from Microsoft for users of Professional or Ultimate. That's the Windows Virtual machine. You may find that even though you choose Compatibility mode in the shortcut properties, it still doesn't allow your software to work properly. So you download and install the Windows Virtual Machine, then you download and install the Windows XP Mode. What this does is creates a virtual environment of Windows XP that opens and runs inside your Windows 7. Then you install the software into the environment and it should work.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Word compatibility for RH8?

I've been using RH X5.02 (Build 801) for some time. I frequently create printed documentation using Microsoft Word 2003. Recently, our tech support team finally decided to upgrade us all to Office 2007. Of course, now RH won't create printed documentation to Word; I get an error that says RH is not compatible with the new version of Word. I've installed all the RH updates that seem relevant to no avail. In the meantime, I've had to revert back to using Word 2003 to create printed documentation. However, the tech support team is telling that I will have to upgrade to Word 2007 soon due to company-wide compatibility issues. Here's what I want to know:
1) Am I missing an update that will allow me to use Word 2007 with RH X5? If so, which one?
2) Do I need to upgrade RoboHelp to a newer version to be able to create printed documentation with Word 2007? If so, which version of RH will work?
3) What versions of Word are compatible with RH8 for making printed documentation?
Thanks!

Hope Leon will not mind me hopping in but just a few days ago Adobe confirmed to me that the upgrade price applies to X5 and up. You are eligible.
See www.grainge.org for RoboHelp and Authoring tips

I have a serious (and bizarre!) issue with my novation impulse (Although i've tried it with two other keyboards and i still have the same problem) and its compatibility with mainstage 3

i have a serious (and bizarre!) issue with my novation impulse (Although i've tried it with two other keyboards and i still have the same problem) and its compatibility with mainstage 3.
the problem is best explained on the following one - page thread:
https://discussions.apple.com/thread/3951518?start=0&tstart=0
(Clearly i'm not alone in this problem, although i think i figured out what's going wrong a little more than he did...read on!)
his solution, to put mainstage in jump mode, is very unsatisfactory to me, as it bounces all of a sudden to drastically different settings.
basically, my analysis is that my controller is NOT receiving MIDI date from mainstage. in other words, mainstage knows what my controller is doing, but my controller doens't know what mainstage is doing.
let's say i turn the knob all the way to the right ... 127...and the virtual fader goes to the right like it's supposed to.
now...next...let's say i change to a different patch, where that same VIRTUAL fader is not at the max clockwise position..maybe it's only at 1pm. now when i turn the physical knob to the RIGHT, the midi data is still at 127 on the controller! it didn't "reset" to sync up with the new level (say 80 or so) setting on the new patch. so i can't increase that new setting of 80 by continuing to turn the knob to the right. i have to turn it all the way to zero,...and then continue PAST zero until the controller thinks that IT is at 0...at that point the controller and mainstage are in agreement, and things work fine....so bascially, the keyboard thinks the level is at max...but mainstage thinks the level is at 1pm.
i am using Logic 9, and i have a macbook pro 2.9 Ghz I7 with 8 gigs of memory and OS X 10.8.4

Hi Josh,
Thanks for taking the time to contact us here a Novation for technical support. Lets continue to correspond via email so we can get your issue resolved.
Thanks.
Mike Towns

Is there a general failure with RoboHelp 7? WYS is NOT WYG ??

Greetings,
Love to show you screen shots of a Herculean struggle within
the RH interface to get a simple all text numbered list to align
(especially when one line item runs on for a few lines) and then
what shows up in the published doc.
Just no comparison.
Is this version 7 of RoboHelp simply a lemon? I've been
working with RoboHelp since its inception, along with Dreamweaver,
and have not seen this buggy and unstable an interface. What is the
point of WYSIWYG if what you see is a total fiction?

We are experiencing similar issues...especially nested lists that go all over the place and cannot be fixed in the WYSIWYG editor. Often we can fix it by editing the html code directly (often appears that there are multiple tags that are "overstepping" each other). But I have also seen the "mexican jumping bean" phenomenon. And similarly, haven't had these kinds of problems in any ealier version (we are using RH7). Sometimes, we end up trashing the content altogether and retyping. It does seem to be a bigger problem for topics that are converted from an ealier version (we are going from 5 to 7) or being imported (we import mostly Word docs.)
I would like to see the other posting that Peter referenced, but when I click it just takes me to the Adobe main forums page. I'm relatively new to forums, so I suspect I'm doing something wrong just clicking it?
Thanks!

Opening word document with linked PPT inside

Hi everybody,
this is an error occuring using KM functionality, which could also be cause by the local Microsoft environment, but perhaps anybody knows this ...
We are using EP 6.0.2.4.8 with CM 6.0.2.4.6
In several KM navigation iviews we have linked folders from a file system repository with word documents inside. Users have problems opening the word documents which have powerpoint files linked inside the document. The powerpoint files are not embedded, but linked and shown as object (not as symbol or hyperlink).
This means: word document is openened via http://<portal>/irj/servlet/prt/portal/prtroot/com.sap.km.cm.docs/<folder>/<file>.doc
The PPT linked inside leads to
<fileserver>\<share>\<file>.ppt
In some user environments (depending on local security policies(?) and local user/word options) word tries to automatically refresh the linked objects and then word crashes with an exception.
So far, a Microsoft problem, but:
when I copy the same word document to a simple IIS webserver an open it, the file is opened properly ...
Is this problem known somewhere? As it is a local application error, I do not get any error in the portal logs ...
Best regards,
Martin

Hello,
Thanks for your answer. Since I work at a customer's office, I couldn't reply before because it took me some times to perform the tests.
I tried to embed the images in Word before importing the document into Robohelp 8. The problem remains. RH creates the images into a new folder (and names the images "image001", "image002", and so on). Therefore, the link with the original images is lost.
So, if we modify the image linked to the Word document, we are obliged to apply the same changes in the images created by RH.
The idea would be to have only one image folders used both by RH and Word so that if we change our images, the changes apply in all our files.
This option was available in RH x5.
Best Regards,
Isabelle

Headings are getting bookmarked while importing word document to Robohelp 9

HI everyone. Easter wishes in advance.
I have a problem while importing word document to Robohelp.
Version - MS Word 2010
Robohelp 9
While I import word document to Robohelp after mapping styles, my heading styles are getting tagged as bookmarks in RH.
I have customized word template along with customized RH css.
How can I prevent the headings (all the heading level used in a document) getting tagged as bookmark after I import word docs to RH.
If there is no solution is there any solution to remove bookmarks at one go from RH.
Help would be greatly appreciated.
Thanks

The quickest way to resolve this is to create a new project and import a document that causes this problem. Zip up the project and document and send it to me via my site so that I can take a look.
You can strip out any confidential content and it only needs to be a document short enough to show the problem.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Missing footer from my Microsoft Word Template in RoboHelp 9

I'm using RoboHelp 9.0.2.271. I have to show two different footers: one for WebHelp and one for printed docs (with different content). I do not use footers per topic. I use a master page for the WebHelp that includes a footer. I tried using a Microsoft Word template for the printed docs by adding a footer to the template. However, when it generate the Word doc from RoboHelp 9, the footer is missing. I've seen posts for previous versions that RoboHelp ignores the headers and footers in the template. Is that still true in RoboHelp 9? If so, I'll just add the footer after the fact to the Word doc, but it would be nice if the footer would persist.
Thanks.
Gina

Hey, welcome back. Long time since we heard from you.
Still true. See Printed Documentation on my site for the full story.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

CPU Usage - Generating Word Docs from RoboHelp X5

If you have generated a fair-sized document through RoboHelp,
and you are having problems with your CPU usage pegging out around
100%, bouncing up and down between 50% and 100%, the page
repainting as you scroll through the document, etc., this solution
is for you!
I am using RoboHelp X5 to generate large Word documents
(2003). This solution worked perfect for me. The problem is with
document corruption, apparently. After you have generated your Word
document and opened the document, be sure to display the paragraph
marks. You will probably see the “]” mark at or near
the end of the document. Select your entire document,
except for the final paragraph mark, making sure to exclude
this symbol, and copy everything else. Open a blank Word document
and paste this content into the new document.
You will now need to reattach your template (.dot) file for
the generated document through Tools/Templates and Addins:
1. Locate the applicable document template and attach it
(it's typically in the base generated project directory in RoboHelp
- .dot file). Click the OK button to save.
2. Return to Tools/Templates and Addins. Click the Organizer
button to display the Styles tab.
3. In the right-hand list (In Normal.dot), Close the
Normal.dot file
4. Open the same RoboHelp .dot template as you selected
previously.
4. Select all of the styles once they display in the right
pane and click the <<Copy button to copy them all over to the
document template. Confirm that you want to replace all styles in
the document.
5. Close the menu using the Close button. The dialog closes
and your styles should all be updated, if your styles were set up
appropriately via template and style sheet settings.
You may need to also adjust the Page Setup page width
settings, if necessary.
Good luck!
Liz0259

Peter:
Thank you for responding to me, as I may not have been clear
enough, and I apologize for that. I was trying to keep it short and
sweet. This problem started when I began using RoboHelp X5 this
year.
To clarify...
- I'm not concerned with CPU usage during document
generation, that is to be expected. The document will need to be
generated originally from a RoboHelp WebHelp project. This does not
change. The problem takes place AFTER you generate a large document
and then open it in MS Word.
- My documents are large, 140-500 pages. It took forever to
scroll through the Word document (RoboHelp-generated), the screen
kept repainting, and the CPU usage stuck fluctuating frequently
between 50% and 100%, not allowing me to do much else. Editing
those documents was a nightmare. Even if I shut down all other
programs.
- Something translates to the Word doc from RoboHelp that
maxes out the CPU usage, and I can't locate the exact culprit.
However, it appears to be tied to the faded "]" symbol at the end
of the document (there is a "[" at the beginning, too). So you have
to omit more than the last paragraph mark; that symbol also needs
to be left out.
- The "corruption" information came from Microsoft; it could
be something other than that, but this is what they said. I found
nothing that would help on the RoboHelp forum, so I went to
Microsoft to see if they had a solution. Apparently, this is a
common problem with Word 2003, but the articles didn't mention
RoboHelp in the issues. I tried this solution, adding the omission
of the "[" symbol, with complete success.
- When you copy the document without the last paragraph mark,
it will still include the headers/footers when you paste it
(although you may need to adjust them slightly). This is not the
problem.
- When a document is generated, you can select to use a MS
Word template, which I do. I fully use the style sheets in
RoboHelp, and they match my Word styles (template) to keep things
in sync. Actually, this Word template remains in the project; it is
not moved to the folder that holds your Normal.dot file. So the
link to the template in RoboHelp from your document does in fact
remain intact. However, you can copy that template to another
folder outside the project and link it from there, but it won't
matter.
- The Word template (.dot) needs to be reapplied in order to
restore your styles, as the Normal.dot styles are applied when you
copy the content over to a new document. It doesn't matter where
you store the template. I reapply this SAME template after I copy
and paste the content into the new document. This is not the cause
of the problem. Note: The application of a template is not the same
thing as going back to the master copy. This is still a fresh
document, with the content pasted in and the same template applied.
- I have tried deleting the local copy and starting over. I
have moved the file to another location. I have renamed or created
a 'save-as' copy of the file. I tried editing out any extra
un-necessary merge-tags in Word, looked for macros, etc. All of
these things do not resolve the CPU Usage problem.
I hope this makes more sense. You can try it out if you wish,
but you will need to do this with a large document and use the
Print View when looking at the document in Word. You'll have less
of a problem in Normal View, or with a smaller document (under 50
pages).
Good luck!
Liz0259

Problems importing a Word doc into Robohelp HTML

I have a 116-page Word document with 13 chapters. When I
import this document into Robohelp HTML as a winhelp output file,
only two topics are created, rather than 13. On the Conversion
Options window, I select to have new topics created by Word style
"Heading 1" which are my chapter titles. Why doesn't Robohelp
create the topics, and what should I change to faciliate that?
Also, why don't my numbered lists from Word stay numbered in
Robohelp? Is there a way to automate numbered lists?

Thanks for your reply.
When I insert .gif files JDeveloper ends with a message saying "Process exited with exit code 0". I then go and check in the database and I find the image added to the table.
With a word doc, JDeveloper does not give that message. No message at all regarding what the status of the process is. And the document is not added to the database. No error messages too. Could this be an issue with Oracle?

Word Compatability with RoboHelp X3

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