WORD doc x files show lettering changed from black to white with black background, colors have black background

WORD doc x files received open with black lettering changed to white with black backgrounds. Color images have black backgrounds. There is no issue for non MAC users. How can I open the document as sent? Thank you.

Pages (any version) is not a word clone, and may not digest Word documents as accurately as their native Microsoft application. Pages v5 is also far from feature/functionality complete, and that only compounds this issue.
Suggest you download/install the free LibreOffice and open the Word documents with it. Do the artifacts persist in LibreOffice?

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