Word document became corrupt when attempting to append...

I'm going crazy here. I'm using RoboHelp 4.1 and I am having
an issue with trying to create printed documentation. I was
receiving the error message, 'The Word document became corrupt when
attempting to append a malformed topic.' Then it would say failed
to update 'topic name'. So in trying to fix it I deleted the entire
folder which contained the file where it blew up, and tried
recompiling it. It went past the point where I had removed the
folder and blew up on a topic in the next folder and gave the same
error...so I deleted that folder also. Now it will make it entirely
through the printed documentation process....but at the end of
compiling it, it tells me Failed to Update images....but at least
now it will give me a finished document (it just has a bunch of
dead linked images). Is this an issue that would be cured with an
upgrade to X5 or is this something else that I have not thought of
yet? Any help will be greatly appreciated.

Hi, jdammen.
The first thing I suggest is a search of the forums on the
word "malformed" - you are not alone! Seems like the problem can
have multiple causes: one bad topic, a bad style in the CSS, not
enough RAM, some kind of weird invisible running corruption...
The solutions offered seem to fall into general categories -
1) generate with half the topics, then a quarter, etc. to narrow
down and kill the bad topic, 2) change all styles to Normal and see
if printdoc generates correctly, 3) take a copy of the project and
restore it from .hhp (see
Peter Grainge's website for
help), 4) start over.
I'm afraid they all have one thing in common - trial and
error. You're just going to have to slog through this.
BTW, this happens in X5 - I don't think an upgrade will be a
quick solution for you.
Sorry, and good luck.
Elisa

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