Word document closes before printing

I am using a HP Deskjet 6980. Just recently when you try to print a word document go into file, print, the document appears to go to the printer but fails to print and the document closes. But when you click on the printer icon in the toolbar the documents prints out once. Anyone any ideas where the problem lies.
Many thanks
Bob

This is undoubtedly not the most optimal solution, but what happens if you print to PDF? Do all shapes and objects appear in the PDF electronic copy on screen? If so, how does it look, then, if you open the PDF with Adobe Acrobat (Reader?) or Preview and print hard copy from there?

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Karine
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Word document closes before printing

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