Word documents are garbled when sent through Outlook Exchange. I know something in the profile folder gets corrupted. Anyone know what?

Our school district uses the web based version of Outlook Exchange. Several of us using Apple computers have had problems when sending word documents as attachments. When received, the document is full of garbled text. This has happened with different model computers, running 10.5.x or 10.6.x. I determined that removing the items from the folder in profiles (Users-> <user> ->Library->ApplicationSupport->Firefox->Profiles-><profile folder>) the problem is resolved. However, all preferences for Firefox are then lost. Does anyone know what specific item in the folder would cause this?

I think this is an excellent indicator that not only is Palm reviewing the feedback from the support forums here, but actively reviewing feedback/comments/wishes on other sites as well.
As the original poster copied this (quite solid, IMO) wishlist from Pre Central, the palm support staff acknowledged first seeing it there.

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      CALL METHOD OF zword 'EDITCOPY'.
      CALL METHOD OF zword 'FILENEW'.
      CALL METHOD OF zword 'EDITPASTE'.
      CALL METHOD OF zword 'STARTOFDOCUMENT'.
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                 name_org1      TYPE bu_nameor1,
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                 fecha_efecto   TYPE zbufecha_ef,
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                 ls_partner1     TYPE ty_partner,
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        *#06 = 0*
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        *#10 = 1*
        *#11 = 0*
        *#12 = 1.*
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        *#04 = 0*
        *#05 = 0*
        *#06 = 0*
        *#07 = 0*
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        *#10 = 1*
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        *#02 = ls_partner1-nif*
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        *#05 = 0*
        *#06 = 0*
        *#07 = 0*
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        #08 = 0
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        #05 = 0
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        #11 = 0
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    Greetings,
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