Word .docx files

I have been trying to convert a word document to a pdf file and each time it says that it can't convert .docx files to pdf. What am I doing wrong here and does it matter if these documents contain pictures and charts?

Hello,
We don't support .docx files just yet, but it's coming very soon! You could try converting your .docx to a .doc file in word and then converting, but I recommend waiting until the next release, especially as you mention there are pictures and charts in your original.
Best,
Michelle

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The Adobe Reader conversion ability to Word (.docx files) will not work. How can I get my money back?

I signed up and paid for the service that Adobe Reader advertizes that says it can convert PDF files to Word (.docx) files. I tried it immediately after purchasing it and it did not work. What it did was it converted it to a .docx file but the content was in the form of a picture and therefore uneditable. This does me no good. Basically, it took a screen shot of the PDF and then inserted it as a picture into a word file. I wouldn't call that conversion. I would like my money back. How can I get my money refunded to me?

If the original PDF was an image, you need to perform OCR (text recognition) during the conversion.
To cancel the subscription go to http://helpx.adobe.com/x-productkb/global/service-b.html
[topic moved to ExportPDF forum]

Problem with Microsoft Word docx files

Hi All,
I am able to attach both word(doc, docx) and excel(xls, xlsx) in portal through a BSP application. When i try to display the attached documents, xls & xlsx are working fine, but the problem is with the doc & docx files. It opens a popup and the message is unknown file type. Please find more details below. Can anyone please let me know why this error is coming?
MIME Type: application/x-zip-compressed
Description: UnKnown
Windows does not recognize this MIME type.
Thanks,
Anurag

I am a basis admin so i am not sure how to replecate your problem
Please check Note 1077464 - Enable TREX search for MS Office 2007 documents if this helps
1. Maintain the following mime-types for MS Office 2007 on the Portal and R/3 side:
              Word (ext = .docx)
              application/vnd. openxmlformats-officedocument.wordprocessingml.document
              Powerpoint (ext = .pptx)
              application/vnd. openxmlformats-officedocument.presentationml.presentation
              Excel (ext = .xlsx)
              application/vnd. openxmlformats-officedocument.spreadsheetml.sheet
Samrat

HT2523 Word docx file conversion and saving problems

I've recently switched back to Mac after many years as a Windows user. I was delighted to be able to open my Word documents in TextEdit, but have had to reformat certain parts of the documents (specifically, bullets, tabs, and wrap to page) EVERY TIME I open the document. These are not saved in the file. I'm happy to change the format of the documents to rtf or whatever to keep the changes, but can't figure out how to do that either. The ultimate format for these docs is PDFs, so I don't really wish to buy MS Office for Mac. I can't find anything about this in TextEdit help.

In support of your advice ....
Preview will open directly .doc/.docx Word files. The path to PDF can also be through the Export facility.
Preview is only as good as Pages when attempting to open Word documents. If the OP has complicated Word documents that will not open with Preview, then a suggestion is to download and install the free LibreOffice 4.x (libreoffice.org) application. This will certainly open Word documents.
Rather than learn LibreOffice just to convert PDF, the OP can use the following Terminal command:
Terminal:
/Applications/LibreOffice.app/Contents/MacOS/soffice --headless -convert-to pdf:writer_pdf_Export sample.docx
This will write out a PDF of the input file to the current directory. Providing *.doc or *.docx on the command-line will convert all files matching this description to their PDF counter-parts. There is a --outdir argument that given a path to a directory, will place the resulting PDF there for improved organization.
The above command does not visibly launch LibreOffice. The only output is a single line to the terminal indicating that the conversion has taken place.
Cheers.

Firefox will download (or send to Word) .docx files but not .doc files and the application settings are the same for both.

I have tried resetting the application settings for Word 1997-2003 -- browsing for my Word 2007 program, instructing Firefox to save the file, or to ask me what to do. In all cases, Firefox simply opens a new blank tab. I have also tried resetting the setting and closing then reopening Firefox.

Hello,
With firefox 4.0.1 I encountered this problem too. '.doc' files don't open the 'Ask Always' Popup asking either to open or save the fine.
This works fine for 'docx', 'ppt' or other file type.
I only encountered this problem since I upgraded to FF 4
My application setting for both Word extension type are the same.
Any solution to this?
Bas.

Combining Office 2010 word docx files or doc files into pdf freezes Adobe Acrobat 9.X

When combining multiple Office 2010 Word docs into one pdf causes Adobe to freeze. A word dialog box pops-up prompting to save the pdf to start out(which is incorrect). Naming the pdf should be the last step. It does save the first doc into the pdf you name but does not merge the rest of the pages and just freezes. I have uninstalled, repaired Office, etc. Any suggestion would help or it looks like a complete rebuild of the system.

Thanks again Bill
I tried printing to the Adobe PDF printer as you suggested, the process was successful and no errors came up. Close examination of the file did not reveal ant weird formatting or fonts. I tried repairing the file with Word to no avail.
I eventually found that replacing the last two paragraphs of the document which contained a couple of links did the trick. Something weird and unexplained. All I know for sure is the issue is dealt with on my end.

I just purchased Adobe ExportPDF Annual & it won't convert a pdf file to a word docx file?

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I can see Adobe really pays attention to this forum.

Problem with index markers and importing MS Word 2007 files

This was ugly in that it wasn't caught until after a book had been typeset and the index was being finalized. I'm now having to go back and manually insert a zillion index markers. Not fun.
This was my first project since migrating from FM 7.1 to FM9.0.3.
Source documents are Microsoft Word 2007. Am working in Microsoft Windows 7 64-bit.
When the Word files were imported into FrameMaker, only SOME of the index markers were imported. The difference between those that were imported and those that weren't was seemingly random.
I did some testing and found the problem and a solution.
Looking at the source Word .docx file, and displaying hidden text shows two types of index markers:
1. { XE "word to be indexed"}
2. {xe "word to be indexed"}
Note the difference in case and the extra space after the opening brace in #1. Markers of type 1 were imported fine. Markers of type 2 were stripped by the import process.
The solution:
Backsave the Word file to Word 2003 format (.doc) before importing into FrameMaker.
I backsaved to Word 2003 and imported using both the "Microsoft Word" and "Microsoft Word 2007" filters and both filters imported correctly. It's only when trying to import a Word 2007 .docx file directly that things run amok.
Grr...

Thank you for posting your solution, Dan. It's cold comfort, but I've also ran into this issue in the past, almost certainly well before Word2003 though, probably as far back as Word2000 or earlier.
In your testing, did you try saving as RTF to see if the markers were homogenized, by any chance? In my simple testing just now, Word itself recognized the index field correctly no matter whether I changed the field to "xe" or "XE", but FM's import of the .docx file format wouldn't recognize "xe", only "XE". But importing an RTF file handled both upper- and lower-case entries.
Ah, yes, that's it -- saving the Word2007 file as RTF (with 2 fields, one caps, one lower-case) changed cap field to lower-case when the RTF is opened in Word again, so saving as RTF does homogenize the fields to lower-case. Is it possible that your file(s) were changed to or saved as RTF at any point in their life-cycle? I believe some older versions of Word were actually RTF under the hood, too -- if you do Save As in Word2007 you can scroll through the File Type entries and see "Word 97-2002 & 6.0/95 - RTF (*.doc)" I believe some doc management systems change binaries to RTF too, or conversely some apps create RTF but they name the files as doc.
So Word itself recognizes either lower- or upper-case, and FM's RTF import handles both, but not the .docx import.
Sheila

Acrobat PDFmaker is ignoring hard page breaks in Word docx

I'm working with a client's Word docx file which is formatted almost entirely with tables and uses hard page breaks throughout. When the document is exported to a PDF using Acrobat PDFMaker, some of the hard page breaks are rendered but some of them are completely ignored. In those cases, section breaks, extra spaces and anything else is ignored, too. It simply runs the table and/or text together as if there was nothing between them. I'm totally baffled. I turned off all widow/orphan control and keep options.

Glad you found a solution. I am not quite sure what you did or why what was suggested did not work. If you can ever post a document or part of such that demonstrates the problem and the inability of Acrobat to resolve it, I would be interested (a learning process!).
In terms of WORD, I have seen many forms that folks create in WORD and have similar problems. In many cases they like to use as much of the page as possible. When I try to print the form on my printer, or even view it, it is generally messed up. This WORD form aspect is similar to the book issue you have mentioned. It is characteristic of the reflow of word processors based on the printer metrics.
You might find this link (http://office.microsoft.com/en-us/word-help/preserve-original-appearance-for-viewing-or-pr inting-HP005189614.aspx) helpful in maintaining the layout. In OFFICE 2007 use of printer metrics was turned off by default in the Options>Advanced>Compatibility. I believe they turned it back in with later updates and versions. The article also mentions the issues with various fonts and the need to embed fonts. Unfortunately, the newer versions of WORD do not embed the fonts of vector graphics.

DOCX file allegedly corrupted when I download from my website.

I have a web page where I have been placing Word documents for common access by a group of people. I use FTP to place files there.
Now that we have started using the latest Word (.docx files), we get error messages from Word when we try to open the downloaded files: "The file is corrupt and cannot be opened." But if I answer yes to the next question about whether I want to recover the contents, I see that the file looks fine. This happens when we download with Firefox and Safari (on a Mac) and Internet Explorer (on a PC).
Other information: If I ftp the .docx file back from the website, it's fine.
If I compare the "corrupted" file with the original, it is slightly shorter but there is no difference in printed content.
I apologize if this question does not belong here. I don't know if it's a Word problem, an FTP problem, a browser problem, or what. I thought I was doing things that are not unusual, and I am surprised that this does not seem to be a well-known problem.

Is iPhoto open when you connect the camera and are you seeing the camera in iPhoto?
If not then describe in detail how you're going about trying to import photos from your Samsung camer into your iPhoto Library. From what you've described we have no idea what's going on.
And where is this "import" folder located that you're referring to?
OT

Cannot import *.docx files to pdf

Running Windows 7 Pro 64b. Have Acrobat Pro X.
For several years, I have been adding files by clicking "Combine files into single pdf". I can no longer do this with Word (*.docx) files. I now get error message on the Combine Files box: "Cannot convert file type to PDF. Please remove this file from the list. "
Not sure what happened. For a new job, I did install OpenOffice which has SWriter (*.odt files), the Microsoft Word emulator. Not sure if this had anything to do with it.
I can still print to a PDF file. But that takes time. I do a lot of combining of files I create. Much easier to drag and drop into the Combine Files box.
Thanks - in advance - for your help! I'm stuck on this one.
Michael Workman

Bill@VT:
I understand what you are saying. Word 2013 AAX are not compatible. But I have to question this. From April 2013 to the end of December 2013:
I used WORD 2013 and AAX together successfully. At least once a week to perform the task of combining multiple pdfs with 2 or 3 *docx files.
There were 8-10 other times when I combined complete directories of up to 100 *.docx files into one pdf.
My question is why would these work so well for NINE months if Word 2013 and AAX are not compatible?
As I said, the failure of this to work as expected coincides with me installing OpenOffice on my laptop. Now, Acrobat gives me errors when I try to drag *.docx files into the combine window, create a pdf from a *.docx file, and when I use the file manager from the Acrobat Combine Files window, I don't see *.docx in folders where I know they are. I can do this with *.doc files, not *.docx.
No doubt, you are suggesting I upgrade to AAXI to fix this, and that is something I may do (upgrades are nice). However, several comments I found on the net when googling this problem say that AAXI also doesn't work.
I appreciate the time you have spent with this.
Michael Workman

Corrupted .docx file. Word 2007. Can't open the document. Tags mismatch. Help?

The Office Open XML file *.docx cannot be opened because there are problems with the contents.
Details: The name at the end tag of the element must match the element type in the start tag.
Location: Part: /word/document.xml, Line: 2, Column: 3487212
Hmm, I guess I should give some background info and what I've tried so far, right?
The document is in word 2007, Windows 7. Last night, I was in a hurry, and got a lot of things open. I was opening the document to do a few quick spontaneous revisions, but it was so laggy and I was late for an appointment, so I was feeling panicky
and frustrated. In hindsight, it probably wasn't the best option to just force shut the PC down cause word stopped responding in the middle of opening the document. Still, while I'm no Sherlock, I knew stopping it while it's in the middle of saving the document
would bebad, I didn't think stopping it while opening the document (and not really modifying the document at all, at least that was what I thought before), could have drastic consequences! The document's quite
large, a few hundred words, and about 500 or so pages. It's this really big project I was doing at work, for months now really, and because it's somewhat business confidential in nature, I can't exactly share it freely, or I would've uploaded a copy, sorry.
Anyway, I woke up this morning and opened it, and the error came up. By the way, the document was saved in a 2TB external hard with a few disk errors in the past, if that helps, even if I'm pretty much sure its not a problem with the hard. The error
came up... and yeah. I first made a copy, which I've been trying everything on, in case I do end up making things worse. I have no previous versions of it, just a relatively very old backup. Anything less than 80% recovery would set me back weeks with a wage
cut. The good news is that I was able to open the document in WordPad, managing to recover the first 287 pages (131,543 words), with no errors or data loss, and saved it in a separate file. Apparently, according to information I obtained later, MSWord tends
to not open at all when it encounters an error, but Wordpad tends to stop reading the rest of the code once it encounters an error. So, naturally, I assumed (so correct me if I'm wrong), that behind a few sentences I might lose due to the error, the rest could
also be salvageable. I then looked up the problem all over the internet. Read a microsoft article on troubleshooting/recovering corrupted documents (Open & Repair, Draft Mode, Creating Link, Recover text from any file converter, etc). No dice.
I first saw a similar question on answers.microsoft, and tried to use Tony Jollan's Rebuilder, macros enabled and all. Sadly, no luck.
I managed to make my first breakthrough when I found out that .docx was just a .zip file, and could be renamed as such, with the document.xml extracted and manually fixed using an XML editor (not that I knew how to do that, but I was desperate and
willing to learn). So, made another copy, changed extensions, and tried to specifically extract the document.xml. I believe that it is the main body text, right? That is the only thing really necessary for me, since everything I've done so far is entirely
spartan, with no fancy fonts, formatting, header/footer/notes, media objects, formulas, tables, bullet points, numbered lists, etc. All pure sans-serif text, with some Japanese Kanji thrown in. 500 pages of pure text.
I then hit a snag, when WinRAR encountered an error on extracting document.xml, stating that "CRC failed in word\document.xml. The file is corrupt". So I tried to fix this using several ZIP repair programs and stuff. Nothing worked. At
least not so far. Managed to extract an incomplete version of document.xml using WinRAR's 'Keep Broken Files' option when extracting. The extracted
document.xml came up to 3.31 MB while the original in archive is 7.53 MB. Viewed it in the Windows XML Editor which opened up the text in Internet Explorer, a jumble of text with no line breaks or paragraphs. Still, it actually extracted a few pages less than
the open-using-Wordpad method tried earlier. So trying to fix the archive again...
So I decided to give up the manual route for the meantime and focus on readymade solutions. I came across yet another microsoft article, but this one was at least more relevant than the last. It had this auto FixMe thing. I ran it, didn't
work. Apparently, as I found out later, "This fix will work for one specific tag error where there are equations and graphics in the same paragraph AND Office 2010 SP1 has not been applied."
Tried several (read: dozens) corrupt Word recovery software, from freeware to pro trials, to varying degrees of effect, although unsuccessful
in goal. Some failed to read it, saying it was too corrupted for them to handle, the best managed to recover about three-pages-worth less data compared to the Wordpad method. So yeah, anybody with a similar problem, always open it with wordpad first and recover
what you can. That doesn't mean I'm giving up though.
So here I am, tearing my hair out in frustration. Whew, I feel like I told you guys my life story. I guess worst case scenario, I report this to my boss, so I personally or from the company, I/we'll hire a team of professionals to deal with it.
But that's not an ideal scenario. It's gonna be out of my salary either way (the company has a firm policy of 'You reap what you sow'), along with a wage cut for making such an amateurish mistake even with continuous reminders to back it up every two sentences,
so I'd rather avoid that.
I'm currently looking to see whether there's a way to recover a previous version of an overwritten document somehow using a third-party software or something. (I didn't have Windows Backup enabled, so no previous version on Windows). So far, no
autosaved documents on MSWord AutoRecover, even though I have it enabled set to every 3 mins (or maybe I'm just not seeing it since I'm trying to look for it manually?). Or are the temporary files wiped on shutdown? I don't have 'Always save backup copy' option
enabled on word either.
So yeah, an auto fix, or a lengthy answer detailing what exactly I should do (from the very very basics), or a link to a site with such info, would be much appreciated. Seriously :D
Please. Thanks for at least making an effort :)

When a Word document file is corrupted, then you can try several methods to recover it:
1. First of all, you can try the recovery function integrated with Microsoft Word, as follows:
1) On the File menu, click Open.
2) In the Look in list, click the drive, folder, or Internet location that contains the file that you want to open.
3) In the folder list, locate and open the folder that contains the file.
4) Select the file that you want to recover.
5) Click the arrow next to the Open button, and then click Open and Repair.
You may find more information about this at:
http://office.microsoft.com/en-us/word-help/recover-the-text-from-a-damaged-document-HP005189610.aspx (for Word 2003)
http://support.microsoft.com/kb/893672/en-us (for Word 2007/2010/2013)
2. If you have multiple corrupt Word documents, then you can use the VBA macro provided in article
http://support.microsoft.com/kb/893672/en-us so that all the files will be opened in "Open and Repair" option automatically.
3. There are also free tools from third-parties that can open and read Microsoft Word documents, for example,
3.1 OpenOffice at http://www.openoffice.org. This is a very famous open source project that is designed to support Office file formats, including Word documents. The software can run under Windows.
3.2 LibreOffice at http://www.LibreOffice.org. Another free office suite.
3.3 AbiWord at http://www.abisource.com. This is a cross-platform tool that works under Unix and Windows.
3.4 Google Drive at https://drive.google.com/ also support to load Word document files.
Sometimes when Word fails to open your document, these tools may be able to open it successfully. If that is the case, then after the document is opened, you can just save it as a new document which will be error-free.
4. For docx files, they are actually a group of files compressed in Zip file format. Therefore, sometimes, if the corruption is only caused by the Zip file, then you can use Zip repair tools such as WinRAR at
http://www.rarlab.com to repair the file, as follows:
4.1 Assuming the corrupt document is a.docx, then you need to rename it to a.zip
4.2 Start WinRAR, go to "Tools > Repair Archive" to repair a.zip and generated a fixed file a_fixed.zip.
4.3 Rename a_fixed.zip back to a_fixed.doc
4.4 Using Word to open a_fixed.doc.
There may still be some warnings when opening the fixed file in Word, just let ignore it and Word will try to open and repair the fixed file. If the file can be opened successfully, then you can just save the contents into another error-free file.
5. If all above methods does not work, then you may try third-party tools such as DataNumen Word Repair at
http://www.datanumen.com/word-repair/
I have used it to repair some word documents successfully. It provides a free demo version so that you can try to see if the data you want can be recovered or not.
Good luck!

I have converted my pdf files to docx files using the Adobe Export PDF but when I drag my converted files to Word there is no text, just blank pages.

I am really new to Adobe and Creative Cloud and its logic so I hope someone can help me understand it. My objective is to get my scanned PDF docs converted to text document files so I can open and edit in Word.
I have scanned my documents into a pdf format. I then dropped the pdf file into my Adobe Export from PDF. It exported and converted them to docx files just fine. When I click on the created docx file I have the correct number of pages but they are completely blank. I don't have any converted text. Am I missing a step? I have also dropped these files into my Word with the same result.

Are you still experiencing a problem with Adobe Send? We inadvertently introduced a problem earlier today (now fixed), but you reported your issue was last night.
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In converting a .docx file to .pdf the the Word functionality of linking screen tips to hyperlinks is lost. Why? How can screen tips be saved in pdf if at all?

In converting a .docx file to .pdf the the Word functionality of linking screen tips to hyperlinks is lost. Why? How can screen tips be saved in pdf if at all?

Thanks for replying. I am converting from MS Office Word document to Adobe Acrobat Document and opening with Reader XI - sorry my mistake.
I now notice another problem. On trying to open a specific hyperlink in the pdf version I get the message 'Acrobat does not allow connection to: www.biblegateway.com'. Why would there be a restriction?

Docx file association is set up correctly but does not display Word icon when viewing in Explorer

Problem with MS Word as part of MS Office 2007 Professional Plus running on Windows 7.
When I view a folder in Windows Explorer all docx files show up with a plain white icon, not a Word icon. I have done the following:
Start > Control Panel > Default Programs > Associate a file type or protocol with a program.
Then scrolled down the display and selected the docx extension - it already shows as Microsoft Office Word - clicked on Change Program, reset the program to WordPad, then back in the display clicked on the Change Program icon again. This tiime I reset it
to Microsoft Office Word.
However when I go back into Explorer the icon has not changed. Even if I close it down and restart it again. And even after a reboot.
Also, I have checked the individual properties of the docs files, using Explorer, and they do say Open With Microsoft Word. So no problem there either.
Any suggestions welcome as to how to change it so the icon displayed is Word not blank.

Hi orchestrand,
I have the same problem as you and after searching for a day for a definitive solution, i have found this one that works on another forum located here: http://www.sevenforums.com/tutorials/49819-icon-cache-rebuild.html
The reason seems to be that icons stored have for some reason disappeared (inexplicably?). The solution is also stupidly simple after i've tried every suggestion in this thread.
1) go to start menu and search for: cmd
2) right click on cmd and choose "run as administrator" (--> this causes command line to change from C:\users\<account name> to change to: C:\windows\system32).
3) turn off everything you are doing after saving your work because now you will be closing explorer.exe
4) in the command line enter each command separately and with enter following each line
taskkill /IM explorer.exe /F
CD /d %userprofile%\AppData\Local
DEL IconCache.db /a
shutdown /r
5) after the restart, everything should be back to normal.
This is a complete fix for the problem and not a work around and I can verify that it worked for me. Good luck all.
also, this is a repost, but i think we have the same problem

Word .docx files

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