Word error message - temp environment variable

Question

Hello
The error message I get is when I try to upload a Word document. For instance, I am trying to send my CV to an employment agency. I browse through the folders on my desktop, select my CV, and that's when the error occurs. When I click 'OK', I get the
same box immediately popping up again.
I have removed Office 2007 in the hope of removing the problem but when I reinstalled it, the error occurred again.
What should I do, please, to get Word working properly again?
Thanks.
Steve

Answer 1

Hello
I think the page is here:
http://answers.microsoft.com/en-us/office/forum/office_2007-word/word-could-not-create-the-work-file-check-the-temp/522fe29d-725d-4cf5-a96a-d27113d8db69
When I follow the second answer down:
1. Make sure you are the administrator and all files and folders are not hidden.
2. Open Internet explorer
3. Click Tools and click on Internet Options
4. On browsing history – Click Settings
5. Click Move Folder
6. Now here is where it counts
7. Click Drive C:
8. Click Users
9. Click Your Name if you are the admin. Do not choose admistrator
10. Click AppData (will be in grey font)
11. Click Local
12. Click Microsoft
13. Click Internet
14. Click Temporary Internet Files
15. Now save all documents and things
16. Click Ok to everything and your system will logoff (Don’t worry that is normal)
17. Now log back in and check your office.
I can only get to Microsoft - I don't see 'Internet', only Internet Explorer. Even in Internet Explorer, I don't see Temporary Internet Files.
Maybe that's the problem?
Thanks again