Word import footnote failure

Hello. I have to import lots of Word documents (in .doc format, not .docx) with footnotes. In many cases, not all footnotes are imported. Some are rendered as a rectangle with a cross usually denotes a character unavailable in the present font. However, in this case, not font displays that mysterious character. With the footnote reference, the footnote itself disappears, too. In many cases, the footnote import just stops at some point in the document, all following footnote references are omitted. In other cases, footnote references are resumed after omitting some (usually one), continuing the count.
The errors seem independent of the type of .indd they are imported into and of the import settings (manual style mapping or no … ), but to depend entirely on the Word file. Each .doc produces the same mistakes whatever way the have been imported. I can't find any mistake in the .doc, though.
As you can of course imagine, this is most troublesome, since it requires to insert footnotes manually. Any idea on this would be greatly appreciated.
Word Version cannot be specified (Word files provided by clients; however, I could open and re-save them in Word 2008 for Mac, Version 12.1.0)
InDesign 7.0.2
Mac OS X 10.6.5

Yup -- been there, seen it, took some photo's for the album too.
I work with CS4 on a daily basis, and this is, unfortunately, not uncommon for that version too. It seems to depend on the version of Word that saved the files; for some clients, I have no problem at all, for another one, every single file fails to import correctly.
If you have a CS3 installed somewhere, or know someone who has, you can import the document with that and save as a regular ID file. Then open that with your version, and all the footnotes are there. (It works flawless with CS4, but the jump from CS3 to CS5 is at times too large; so, for safety/sanity reasons, open in CS5, export to IDML, open that again.)
If you don't have a CS3, you can try to open the document in Word and save as another format -- RTF might work. (Sometimes it does, sometimes it doesn't.)

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Importing footnotes in tables from a Word document

Hi everybody,
I am new here. Hoping to find an answer for a problem i am dealing with. It's about footnotes in tables from an imported Word document. I noticed there are several discussion about this topic, but couldn't find a satisfying answer. So...
Like a said i am importing a Word document in InDesign. This document is containing footnotes in text and in tables. In the Word document the numbering for the footnotes is for example, number 1-9 in text and 10 in table, 11-15 again in text and 16 in table. In others words, the footnotes both from text and tables are one serie of numbers. When i import this Word text in InDesign the numbering is changing. The numbering of the footnotes in tables starts with number 1. So in InDesign i have two separated series of footnotes. Each starting from number 1. And that 's a problem. I want them to apair as one serie of numbers, including the footnotes in tables. Is there a solution for this problem?
An other minor problem is that the footnotes in the tables appear at the end of the document and not as footnotes. Like I said before two separated series.
At the end i want to change, in the InDesign document, all the footnotes into endnotes. I know how to do that.
Is there a solution? Maybe changing something in Word? (I tried saving as RTF tekst, changing footnotes into endnotes in Word but it didn't help). Can GREP being of any use?
I hope you can be of any help. Already thanks.

Support the Improve Footnotes Rally 2010! (Improve Footnotes Please )

Importing footnotes from Word (and making endnotes)

I have always had great problems importing footnotes from Word. After having saved Word as an .rtf and importing the text through and Cmd/Ctrl-D the footnotes come in at the bottom of every column in the text frame.
Is there any way of getting them to go to the end of the text whilst still keeping their numbers and the numbers in the body of the text?
I think what I want to do is change footnotes to endnotes.
At the moment I'm just deleting all the footnotes from each column and changing the leading to zero to close the box and then pasting all the footnotes from Word into the document as endnotes.
This way at least I still get the superscript numbers in the text OK but it's not a very elegant solution.

Hello Guys, Thank you so much for your answers. Sorry it took so long to get back to you, I've been really busy and I've only just got back to this job where I have all the footnotes. I tried the Footnotes2Endnotes_v23.jsx and it worked first time!!
This will save me countless hours with this issue. I have resorted to pasting in the text and laboriously re-entered the numbers in the past!
Thank you Eugene and David.

[CS4] Word Import severely broken

(Not a question, rather an observation...)
The Word import has gone from already rather bad to worse with one of the upgrade patches. Two major nuisances that don't seem to have been present from the initial version (based on "we'd surely have noticed this earlier"; they also are definitely not present in CS3!):
Random paragraphs are cut off at the end, continuing on the same line with the next paragraph. The cut-off part appears at the very end of the imported text -- including its hard return. So when I see some stray words at the end I know I have to scan the entire document by eye to find where they came from. Entirely random -- reading a same file twice, or on a different computer or platform, will have the same error but on a different place.
Importing a Word document no longer reads text point size correctly. Sometimes entire paragraphs are in the wrong point size -- at random, not simply using the wrong style or something like that. This is extremely bad, as my firm relies on point size for proper automated formatting.
Rather random -- some paragraphs will be wrong on other computers, some are wrong at random.
This is not limited to one platform; all our computers, Mac and Windows, Leopard, Snow Leopard as well as XP (SP3) will all import a certain file with these errors. Of course all systems are fully patched up to 6.0.4.
It's also not limited to .doc files. Saving the file as .rtf has the exact same symptoms: in Word, all is fine & dandy, in CS4 the text and formatting gets garbled.
A working kludge is to import suspicious documents into CS3, save, open in CS4 and go from there. Hardly a solution.

[Jongware] wrote:
I found that a troublesome document keeps being troublesome ... saved as .doc, rtf, or docx. At any time, something or the other goes wrong with the very same document: cut off bits and pieces of text, footnotes that go haywire, formatting out of whack, text cut off immediately following a table ... And so on. So as soon as I see it happen on a particular doc, I import it into CS3, save, open that in CS4 and copy the text out of it. No problem anymore.
I filed a bug report to Adobe Tech services. Sent one of my Word docs with it, along with a CS4 file showing the problem of bits of text coming in at the end. They went over those files for a week and reported back "The change in text runs is because (a) the page size and margins of your Word file do not match that of your InDesign file, and (b) because of different layout and formatting options, the text may not run the same even if so." That made me laugh. Until I cried.
Thanks for the CS3 solution.
The mismatched margins issue sounds bogus to me. If stuff shows up at the end of file, out of sequence, it's most likely because the particular version of Word in which the original file was created got confused about managing incremental edits, and the file was "fast saved," which keeps the file content and changes in chronological order of creation, and uses pointers to mark what's added and what's to be deleted or ignored. Some versions of Word were so bad at this that even Word itself couldn't interpret the mishmash when opening a fast-saved file of its own.
A good practice that I don't recall seeing mentioned on these forums is, if possible, to make sure to save the Word file to a new name in Word, before converting or placing it in InDesign. Just as InDesign does, saving to a new name reorders the file content and cleans out the spaghetti pointers. I believe that InDesign's spaghetti doesn't go bad so often as Word's, but it's always a good idea to save to a new name periodically. It's possible that some problems that affect exchanging INX files are related to the reliance on pointers to keep a file in order.
Regards,
Peter
Peter Gold
KnowHow ProServices

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What may I be missing here? According to another, similar thread, the feature should work and is really not that challenging:
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Hi Leslu,
As far as I know, there isn’t that feature in MTM, but we could achieve that by add test cases to the test suite.
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Hi, Anyone else had this problem?
iPhoto import Browser failure.
No Events or Albums show, although PhotoBooth is visible, error message 'Open iPhoto 5 or later to see photos...'
This used to work, but not since installing Security Update 2010-006 (1.0),
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Hi,
I've had something like this, since October.
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When finished, open iMovie, click the photo browser icon, any luck?
Seen an Apple support doc 'Cannot see iPhoto in other Apps', basically you may be right about ampersands & apostrophes.
In iPhoto, look at all your smart album names for non-alpha-numeric characters, and replace or delete the possible culprits. I had lots of these, including brackets (which were not a problem until recently). Keep checking your smart albums to find others, such as these: !@£$%^&()[]{}'\"|~.
Quit iPhoto and all other iLife Apps, then in your home folder, Library, Preferences, move 'com.apple.iApps.plist' to the desktop (this will be recreated when you next open an iApp/iLife application, such as iPhoto).
You may need to remake the iPhoto AlbumData.xml file, after all that name editing. See later.
Open iMovie and click the photo browser icon, if you still get the message, rather than Albums and Events, Quit iMovie.
Open iPhoto, double check your source list for folders which you may have smart albums in, (click the triangle to the left of any folders that you've made to reveal their contents). Repeat the search and replace of special characters. I'd missed a few, hiding in folders.
Now would be a good time to remake the iPhoto 'AlbumData.xml' file.
Quit all applications, go to your Pictures folder, iPhoto Library, ctrl-click, 'Show package contents', drag 'AlbumData.xml' to the desktop.
Close the finder windows.
Open iPhoto, create a new album, then Quit, (this should remake the xml file).
Open iMovie again and click the photo browser icon. This is the point where I had success, I hope it works for you as well.
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I strongly recommend you to use firefox for faster and secure browsing
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Mon 28 of Sep, 2009 04:48 PST #
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I'm using windows xp service pack 3. Just got the new update:
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This can happen if you run Firefox in [[Private Browsing]] mode.
In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working.
You are in Private Browsing mode if you see "Tools > Stop Private Browsing"
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You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
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Uncheck: [[ ] "Automatically start Firefox in a private browsing session"

[CS4] Word Import severely broken/Interim Solution

As I said before on this topic,
function(){return A.apply(null,[this].concat($A(arguments)))}
The Word import has gone from already rather bad to worse with one of the upgrade patches. ...
-- read this for the symptoms.
I finally found a work-around. Strangely enough it was one that has been rattling in my head for a while, but I can't for the life of me remember where I got that idea!
The problem lies in Word's Bookmarks. These are not recognized by InDesign CS4/CS5 Import filter (but they are by CS3 and earlier!) and thus each one of them creates a mis-match in the following text, accumulating up to the end of each paragraph (or possibly the next one, it's too idiotic to check for those fine details). Only at the very end of the document, ID suddenly realizes it has a few text fragments left over, and decides to tack them on to the end.
With results like this:
and yes, these text fragments belong somewhere in the middle of the document! Even worse, here you can see it's text that's been displaced, but it also happens with pure text formatting. Bye-bye smooth text import, hello Mr. Angry Client!
I reported this issue to Adobe "Support" (hum hum), complete with test documents, and got the quite unexpected answer that it was unrealistic to expect "perfect import" because, well, my page size was different in InDesign, my margins were different, the paragraph spacing doesn't work the same as in Word ... so it was no wonder the text was "not the same after importing".
Ahhhh ... now I got that out of my system: the solution is to remove all Bookmarks in the Word file prior to importing. For Windows, you can make a small VB Macro:
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but for OS X you have to take the manual route: go to menu Insert, select "Bookmark", point to one, select "Delete". Repeat until bored to death.
Now that I have done the work Adobe programmers should have done (that is, finding out what the d*** problem actually was) and present them with a Ready-to-Implement Solution (revise the code that handles bookmarks): WHEN WILL THEY FIX IT!?!?
Please don't say "CS6". I'm still on CS4, and since it got broken in that version, I must insist on a fix for CS4.

[Jongware] wrote:
function(){return A.apply(null,[this].concat($A(arguments)))}
Just where did you send the report and test files? There's no way to attach files to the bug report form, so were you talking to some contract script-reading idiot who passes himself off for tech support these days, or did one of the engineering team actually get back to you and ask for the files? I suspect not the latter, and I can offer some suggestions for whom to email. In fact, I think I may put a bug in someone's ear now.
Customer support, by e-mail. They *did* ask for files and I sent a whole bunch of them, original Word files, ID files to show how they got imported, and even separate screen shots of the problem pages with circles highlighting the broken parts.
function(){return A.apply(null,[this].concat($A(arguments)))}
As far as getting a patch for CS4, it's always nice to see a romantic dreamer.
But Adobe broke it in CS4. I noticed it, working with CS4. I complained about it after noticing it in CS4, and I filed a customer support case (w/due documentation) for my version: CS4. It's Adobe's own fault, as they have such a bad customer support service that it cannot readily respond to complaints about the current version!
Sorry Peter, this has been discussed before extensively, and Adobe never looked into it before. Remember me asking if this was ever solved in CS5?
If you haven't escalated your case with customer support to a manager and then that manager's highest-level manager, like the DIRECTOR of customer support, that's a good thing to put into action. From there, insist that the case goes to the highest-level manager or DIRECTOR of technical support, so you can register it as a bug that will get attention, and at no charge to you for the tech-support call.
Allt this might just be a way to put makeup on an ugly and unchangeable situation, but, since you've already invested so much effort, why not give it one more try by depositing your investment on the highest-level person's desk?
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Crash when editing the Word import setting

Hi all,
on one computer (and with all projects, also new ones) there are frequent crashes as soon as the Word import setting are edited using this button:
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Hi all,
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I have such an annoying problem!
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Liek,
Je hebt de tekst van de voetnoot weggegooid in het vakje voor de voetnoot-tekst. Maar op de pagina zelf staat ergens nog de voetnoot-vermelding, en dus krijg je toch nog een leeg vak onderaan. Als je de vermelding weggooit verdwijnt het vak ook.
De gemakkelijkste manier om de vermelding te vinden is dit:
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4. De tekstcursor zou nu direct achter de vermelding moeten staan. 1x Backspace en hij is weg.
Als dit niet lukt proberen we wat anders.
(In English, for those with the same problem:
1. Click inside the Footnote box at the bottom
2. From the context pop-up menu, choose "Go to Footnote Reference"
3. Select "Go to Footnote Reference", somewhere near the middle of the menu list.
4. The text cursor moves to behind the reference. Use Backspace to delete it.
If this doesn't work we'll have ta try something else.

Word import footnote failure

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