Word import - hyperlinks work in one document, not in another

Question

Hi all,
I am aware that much has been written about broken links after importing, but there is a strange pattern to my problem I have not seen before.
I have three language versions of one document (English, French, German). So I set up three independent RoboHelp 8 projects and imported (linked) the corresponding Word documents. English and German are no problem, but in the French project, some (10%) cross-refs are not converted to hyperlinks. The involved titles have no accents, so it is probably not a character set problem. If I update the Word link or force update, it is always exactly the same cross-refs that are not converted correctly.
The cross-refs in Word look like this:
{HYPERLINK \I " title "}
The cross-refs that do convert correctly have the same format, I see no difference between cross-references that work in RH and those that don't.
Any ideas about this?

Answer 1

Sometimes, but it does not seem to affect the function. There are working links with spaces at the end.
On the other hand, there are strange things like this:
I have two chapter titles named "Système de désignation des modules de fonction" and"Système de désignation des connexions".
When I create hyperlinks, then Word inserts these fields:
{HYPERLINK \l " Système de désignation"}
{HYPERLINK \l " Système de désignation "}
-> The titles are cut off in the middle, the text markers differ only by an extra space. These hyperlinks work in Word, but not in RoboHelp.