Word often quits on Save with Snow Leopard

I have a MacBook Pro and an iMAC. Since upgrading to SL I've found that Word will often quit on the first time I try to save a document. It does it sometimes with the Macbook and all the time with the iMAC.
I'm hoping for a patch. Anyone know anything about this?

I'm also finding Safari and preview will just just down as well. With Safari it shuts down when I right click a link to download the associated file. Preview does it after an edit when I go to re-save the file under a new name or in a different directory. The weird thing is that it only does some of the time but often enough to be really annoying.

Similar Messages

Files in all programs slow to open and save with Snow Leopard

Installed Snow Leopard, now all files in all programs super slow to open and save - Photoshop, Illustrator, Quark -- all now at least 4-5X slower to open files and save -- here's what I've tried so far:
repaired permissions
emptied font cache - restarted up in safe mode
re installed Snow Leopard
renamed old preferences and restarted to create new prefs
I'm hating Snow Leopard -- eeesh -- this is no upgrade, just a big waste of time and money, any ideas?

See:
Mac Maintenance Quick Assist,
Mac OS X speed FAQ,
Speeding up Macs,
Macintosh OS X Routine Maintenance
Essential Mac Maintenance: Get set up,
Essential Mac Maintenance: Rev up your routines,
Maintaining OS X, and
Myths of required versus not required maintenance for Mac OS X for information.

Pages refusing to save with Snow Leopard

I installed SL a few days ago.
Yesterday I ran into this glitch: Opened a document from a template and tried saving the work: couldn't save! Tried with a blank document, same problem. Can open existing documents, edit them, but can't save. Anybody else having the problem?

Not having the issue here; opened a previous doc this AM, when i Quit, it optioned to save and where, so all is ok here with SL and Pages. I opened a blank, did command S, it worked fine, saved to my user documents file by default; something new in SL then opened another blank, command shift S, and saved the new doc to desktop, as i usually like to do. Don't know if it would make a difference, but do you keep your Pages App still in the HD Applications folder, still within the iWork folder? This is always the preferred method, and just drag your Pages App icon to the Dock, if you wish to have a quick launch. I once had issues when I moved my Apps to my User folder way back when, which is why I let it stay where it is installed now, instead of moving, or duplicating, or copying.
keep us informed if you find an answer,or what the issue may have been, and good luck

Microsoft Office 2004 (Word) unable to save files I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and cr

Microsoft Office 2004 (Word) unable to save files
I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
How can I get rid of this error message?

Look, I realize you might have to get your machine working, so this is how you revert back.
Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Reinstall OS X 10.6 from disk
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
#3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#4 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
That's it really.

Setting up Time Machine with Snow Leopard and MyBook World Edition II NAS

I have just successfully set up Time Machine on my MyBook World Edition II NAS. It's not so straightforward, and the information on the Western Digital support site is either unhelpful or flat-out wrong, so here's a post that will hopefully save people in a similar position a lot of time and frustration.
Here are the key facts:
1. The MyBook World Edition II NAS does support Time Machine -- if you upgrade to at least firmware Release 1.01.14 (9/29/09). See http://www.wdc.com/wdproducts/updates/?family=mbworld. Amazingly, the Level I support people at Western Digital told me that Time Machine is not supported! I had to point him to this link.
2. MyBook World Edition II comes with a built-in user, WD_Backup, which appears to be the only user that can be used for the backup.
3. Follow the instructions here: http://www.wdc.com/wdproducts/updates/docs/en/appletimemachine.pdf. BUT, what the instructions don't tell you is the password for that user, which Mac OS will ask you for during the Time Machine setup. On my device, it was "admin" but other posts say the password can be "backup" or "wd_backup."
4. Ignore some of the misleading statements in the Western Digital "knowledge base." For example, it says Time Machine is not supported. That used to be true but with the firmware update, is no longer true. Also, some instructions direct you to make a partition on your drive for Time Machine using Disk Utility. This is not possible, as far as I can tell, because the MyBook World Edition II shows up as a "share," not a "device" in the system, and therefore Disk Utility does not see it.
5. The reason I wanted to set up a partition, where I could limit the disk space, is that I read that Time Machine creates daily backups, with incremental versions of documents. Thus, the Time Machine backup will eventually fill up whatever space is given to it. Since I could not partition the MyBook World Edition II, what I did instead was to enable the "Quota" functionality and then put a disk quota on the WD_Backup user. I hope this will do the trick. (I have the further issue of having two Time Machine backups, one for me, one for my wife. How our Time Machines will battle it out for the disk space, I have no idea.)
I hope that the Western Digital people will create greater flexibility for Time Machine users in future firmware updates.
Anyway, hope this helped.

You do need to know that Apple may not support this: Here's the official word: http://support.apple.com/kb/HT1733 (Leopard) or http://docs.info.apple.com/article.html?path=Mac/10.6/en/15139.html (Snow Leopard).
You may be able to get it to work successfully, but there's no guarantee it will work well, or in the future.
From a post in another forum (found by V.K.):
The technical reason why Apple limits Time Machine to 10.5 AFP volumes appears to be to prevent disk image corruption. There were additional features added to AFP in 10.5 to support Time Machine. These presumably allow the disk image engine to force disk image journal data to write out all the way to the disk. Without such features, a network interruption can result in a corrupted filesystem on the disk image despite journaling. Remember, journaling relies on the journal being written all the way to disk before the changes take place. If you can't guarantee that (e.g., because of network/NAS buffering) then the journal is useless. Time Machine appears to rely heavily on disk journaling to deal with network drop-outs, interrupted backups, and the like. Take this away and your data is at risk.
If the NAS you are using supports these features it should report them to the OS and you should natively be able to choose that volume. If you have to trick the OS to use the volume it means the NAS does not support it.
To summarize: if you care about your backup data you should avoid using non-natively supported AFP servers.
That post obviously applies to Leopard; Snow Leopard appears to have added some requirements, that are also not supported by all NAS devices: some that were working with Leopard no longer work with Snow Leopard.
As long as you understand the risks, it's your call. But do yourself a favor and maintain some sort of secondary backup, such as a "clone" via CarbonCopyCloner or SuperDuper, or some other backup app. (Many of us do that with any backup app: no app is perfect, and all hardware fails, sooner or later.)

Not impressed with Snow Leopard

i upgraded to Snow Leopard, thinking it would make my computer run more efficiently, and expecting some of the problems with programs that were present in Leopard to be resolved (this was promised in the description of the upgrade on the apple website). Unfortunately, I almost want to revert back to Leopard, as Snow Leopard appears to have done more harm than good for my system.
The computer actually seems to be running more slowly, and programs take up more power than before, so the battery dies faster and takes longer to charge fully. Also, before Snow Leopard, iChat had been crashing occasionally when video chatting in full screen mode, but now it barely works at all! I have to try several times to start a video conference, and even then it crashes more often than it ever did before.
My browser runs less efficiently as well, and Safari frequently quits altogether, which is very frustrating. I am not sure what was improved in this upgrade, but I think there might still be a great deal of work to be done here, and that perhaps Snow Leopard was released too soon.
I have one of the newer models of Macbook; I bought it last December, so it is not even a year old. This shouldn't have anything to do with the issues I am having with Snow Leopard.
Is anybody else having these problems, or does anybody know if there is anything I can do? Is there a way to go back to Leopard??
Thanks!

The update is only good for Mac's listed in this About the Performance update.
DALE

Strange problem with Snow Leopard and Netware

Here is a strange one, but I am posting it here because I think it may have something to do with Apple software in Snow Leopard. I recently upgraded my Aluminum iMac to Snow Leopard, and have seen the following, rather puzzling behavior in the Prosoft Engineering client for Novell Netware. The symptoms are as follows. The server volumes mount OK, and I am able to see the files that are located on the server. In column view, when I select a file, I am able to see a preview of the file. Likewise, I can use Quickview to preview the contents of the file. However, when I try to drag a file from the server to my hard drive (any location), I get a dialog box saying I don't have permission to read that file. If I do a get info on the file, it says I have permission to read and write. For graphics files (such as Tiff, which have Preview as their default viewer), double clicking on the file causes Preview to open, but the file isn't opened. Now, what is really strange, if I use Photoshop CS1 to open that same file, it opens fine, and I am able to save it on the desktop, as usual. Likewise, if it is a Word or Excel file, they can be opened in their application, and saved on my hard drive. Does anyone have any idea as to what is going on, and how I can restore normal behavior?
Thanks in advance.

Unfortunately I don't know what's going on, but we're having the same issue at work on two Mac Pro machines. We installed Snow and everything's been running as good as before or better - except for this issue. One machine had a clean install and one had an update install, and both are exhibiting behavior identical in every detail to what you describe.
We've contacted Prosoft and they're looking into it; official word on their website is that Snow Leopard is fully supported.

Windows Apps can't save to Snow Leopard Server

I just set up a Mac Mini with Snow Leopard 10.6.4. Mac Users have no problems saving files from applications, but Windows users cannot save directly from Windows apps, such as Excel or Word. Windows users can drag files directly to the share point and it copies fine. This affects both XP and Win 7.

Windows access files in differing ways depending on the product you are using. Some, like explorer, used to, and still may, make DOS calls, others depend on higher level APIs. Thus, what works in one may not work in others.
Windows Office applications are very sensitive to directory, file, and record locks, and SMB permissions due to sharing issues. Be sure that your ACL permissions are set properly on each share point, and that you have set up the SMB tab under protocol options for each share point as well (turning on "share this item using SMB" ad enabling oplocks and strict locking. Mac to SNL works on posix permissions so you wouldn't see any issues if those are set properly, which they tend to be by default.

Is Microsoft Office 2004 compatible with Snow Leopard?

I am just about to buy a new MacBook Pro and would like to transfer the Microsoft Office 2004 programme & all my Word/powerPoint/Excel files from my old MacBook (OS 10.4.11). One local vendor tells me MS2004 is not compatible with Snow Leopard and I have to spend c$250 to buy the Office 2008 version. Another says they are compatible and I can easily transfer. It is important to me as I need to use the Office for my work.
1.Which is correct?
2. And are there an significant advantages to the new 2008 Office version which would encourage me to upgrade and spend $250?

Hi a:
Welcome to Apple discussions.
I have been running Microsoft Office 2004 for quite awhile. On my system, it runs just fine. I use both Word and Excel and it does read PowerPoint presentations.
I have read the posts on the Apple Store part of this site and have shied away from Office 2008 because of some negative feedback. Functionally, I could not see any difference from the written material. Since Office 2004 was working just fine, I did not buy the 2008 product.
Barry

I have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update?

i have a 2008 imac with snow leopard. i installed update 10.9.3 not realizing it's best for Maverick's users. Now my Itunes 11.2.2 won't burn playlists to CD.   Anyone else with this problem? CAn I uninstall the 10.9.3 update? Also my HP scannerwill not save the displayed scanned document since this update! it just saves gray.

If you have your old system backed up then erase the drive and restore your backup. If you don't have a backup then backup your entire Home folder. Erase the drive and install Snow Leopard after which you can restore your Home folder from the backup.
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
     1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
         with your computer. Insert the disc into the optical drive and restart the computer.
         After the chime press and hold down the "C" key. Release the key when you see
         a small spinning gear appear below the dark gray Apple logo.
     2. After the installer loads select your language and click on the Continue
         button. When the menu bar appears select Disk Utility from the Utilities menu.
         After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
         size.) Click on the Partition tab in the DU main window. Set the number of
         partitions to one (1) from the Partitions drop down menu, click on Options button
         and select GUID, click on OK, then set the format type to MacOS Extended
         (Journaled, if supported), then click on the Apply button.
     3. When the formatting has completed quit DU and return to the installer. Proceed
         with the OS X installation and follow the directions included with the installer.
     4. When the installation has completed your computer will Restart into the Setup
         Assistant. Be sure you configure your initial admin account with the exact same
         username and password that you used on your old drive. After you finish Setup
         Assistant will complete the installation after which you will be running a fresh
         install of OS X. You can now begin the update process by opening Software
         Update and installing all recommended updates to bring your installation current.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Or you can:
Try these in order testing your system after each to see if it's back to normal:
1. a. Resetting your Mac's PRAM and NVRAM
    b. Intel-based Macs: Resetting the System Management Controller (SMC)
2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
     Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
     COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the
     computer and after the chime press and hold down the OPTION key until the boot manager
     screen appears. Select the Recovery HD and click on the downward pointing arrow button.
3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
     Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).
4. Reinstall Lion/Mountain Lion, Mavericks: Reboot from the Recovery HD. Select Reinstall Lion/Mountain Lion, Mavericks from the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Reinstall the 10.9.3 update: OS X Mavericks 10.9.3 Update (Combo).

Color separations with Snow Leopard?

Before installing Snow Leopard I was able to create PDF color separations by going to file > print. From there I changed the printer to Adobe PDF 9.0 and changed the Mode to Separations under Output. When the print button was pressed I would get a PDF file with all my CMYK and spot colors on separate pages in shades of black. This is the file I need to send to have negatives/plates made.
With Snow Leopard the print to PDF command no longer works. I can still use Save As PDF, but that would require me to manually remove all colors except one and then change that one to shades of black. That process would need to be repeated for every color used. Does anyone have a work around or better way to create color separations? I have contacted Adobe and have an open case working this problem. There is currently a bit of confusion because the individual at customer support thinks I am having trouble printing color separations when I am actually having trouble saving color separations using the print command.

Here is the work around!
Print the file to a .ps and run it directly through Distiller you will need to give Distiller your password.
That suggest to me that the problem is that distiller needs to pass word in order to save the file anywhere and not be able to do so without the password it just sends it back to the system after completing the distilling when you try to print to pdf.
Here is two of the four pages I got from my experiment
Not ideal work flow when you are doing a lot of them but much the same we are all use to doing it in the past.
Most important it is a way.

Capture 4 still not working with snow leopard

despite the update from capture 4, it still crashes and wipes your settings with snow leopard.
Anyone know when they may update to fix or a workaround?

HI,
If you can find an associated preference file that might help.
Quit Capture4 if it's running.
Locate this file. com.capture4.plist (The wording might be slightly different). Perhaps Nikon in the name also.
~/Library/Preferences.
Move that file to the Trash and see if that helps.
We have no way of knowing when the next update will come out nor what it might contain.
Try repairing disk permissions.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Carolyn

Can I use Palm Desktop 4.2.1 with Snow Leopard?

I had a Visor Pro, which unfortunately was stolen along with my Mac PowerBook G4. I have ordered a new Mac laptop (MacBook Pro), but I am not going to be able to replace the Visor.
I want to be able to continue using the Palm Desktop application - I had version 4.2.1 for the Mac. I have 10 years of information in that program, I don't know one better and would like to continue to use it, Visor or no Visor.
I have several questions:
Is Palm Desktop Version 4.2.1 for Mac compatible and will run on a MacBook Pro running Mac OS 10.6 Snow Leopard?
If I do a "migration assistant" to move my applications to the new computer from my backup harddrive, will the Palm program move over okay and be useable? Or,---
Do I have to install Palm Desktop from scratch? If so, can I download Palm Desktop from the website - I cannot find a page anywhere on palm.com to download the program. Does anyone have a link?
Or, is the Palm Desktop program that would work with Snow Leopard a different version than the 4.2.1 I have? And if so, how do I upgrade/move my data from 4.2.1 to a newer version?
I don't need to be able to HotSync as I no longer have the Palm device. I just want to be able to use the desktop software.
Thanks for the help,
Tara

Tara,
I could have been you asking a very similar question, although I'm still not sure on the solution after some of the knowledgeable answers.
Like you, I have been using Palm Desktop to store 5 years of information, and I'm getting ready to buy the new iMac who reps tell me is probably not compatible with Palm Software anymore or will not and I should find other alternatives to store all my information.
For instance, I use Palm as my date book and To Do List which I find very convenient. Apple reps told me I could try getting used to iCal for this which I have been doing lately to try & get used to it.
Then there are my addresses. I also use Palm to store all my basic addresses (some with E-mail, some without). It was recommended to me to just use the address book that comes with the iMac. I've never used it but I can see in itself, it's easy to add addresses. My computer consultant also told me that she could easily transfer the addresses from those on Palm to my Thunderbird which I use with Firefox. So, if all my addresses were transferred from my Palm to Thunderbird, then I would just have them on Thunderbird, but I find it easier navigating them in Palm.
The last thing I use Palm for and the most important is under the menu of "Memos". For each category, I have created an alphabetized subject, like computers, legal, passwords, shopping (about 30 topics) and when I want to save important information, I go to that category and write as much or as little as a reference. I wondered "which" application I would use in order to create a similar way of looking up information on subjects.
I copied/pasted it all into a simple word document but that's not really made for what I want.
The last time I went to an Apple store and explained what I wanted -- they were the ones who suggested to use iMac addresses to store my Palm addresses, iCal to use as a new calendar and to do list, and finally an application (on the dock) called "E-mail" where I could do a similar thing as I did on my Palm by creating a series of categories, and when I click on it, a memo page comes up where I can type anything I want to related to that topic. It was demonstrated to me, altho I forgot how she did it, but although it was not meant for a function like that, it's easily done as with the Palm. I told my computer consultant this.
She was concerned that I may not be able to use my Thunderbird G-mail system if I have all my info in iMac applications. Yet if the addresses are in Thunderbird as well, I can't see why that would interfer.
Anyway, today she sent me this link & question and I start reading about a "sync" application and I would have no problem. They also mentioned software called Benno, but told me to try and use Apple apps first instead of having to go out and buy a whole new application to replace the functions of Palm.
Ideally, I would love to continue to use Palm Desktop as I'm using it on this desktop, but I'm not clear if I can. If I can't, what might be my best solution given what I wrote. I'd really appreciate it.
Thanks,
Trudijane

HT4864 I must install Snow Leopard to use iCloud fully. Is IMovie 6 and iDVD vs 7/0/4 compatible with Snow Leopard?

I must install Snow Leopard to use iCloud fully. Is IMovie 6 and iDVD vs 7.0/4 compatible with Snow Leopard?

You were misinformed. iCloud requires 10.7.2 or later. Snow Leopard is required to upgrade to either Lion or Mountain Lion. See the following for the upgrade path and information to determine if your computer can be upgraded.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer)
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer)
         3. MacBook Pro (Mid/Late 2007 or newer)
         4. MacBook Air (Late 2008 or newer)
         5. Mac mini (Early 2009 or newer)
         6. Mac Pro (Early 2008 or newer)
         7. Xserve (Early 2009)
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I have an older 13" macbook with snow leopard, I want to upgrade to the newest mountain lion, can i just purchase and instal?

I have an older 13" macbook with snow leopard, I want to upgrade to the newest mountain lion, can i just purchase and instal?

Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

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