Word to pdf conversion failure

Hi I cannot get ms word document to convert to pdf, either with ms word plugin or using acrobat file-open. It appears to get someway through the conversion then disappears without error message when using the plugin or gives an error failure when using the file-open option.
I and running windows 7 sp1 64bit. ms office word 2003 sp3. acrobat X pro v10.1.13
Acrobat seems to work fine with existing pdf files, opening, combining, adding/deleting pages etc. it just wont create a new pdf from ms word or for that matter, cobalt solid modelling program either.
I had to install and use bullzip pdf maker to get me out of this problem just to finish a huge job the company had undertaken. But bullzip doesn't create bookmarks from internal document hyperlinks, which is essential for my current work.
How can I overcome this quite essential problem of not being able to simply create a pdf? Admittedly the ms word file is 180mb but that surely cannot be the issue

Hi richardstansfield,
I could see that you are using a very old version of MS Office which is actually not compatible with Adobe Acrobat XI.
For details, please refer this link:
Compatible web browsers and PDFMaker applications
I would suggest you to install the supported version of MS Office and check again.
Hope to hear from you.
Regards,
Anubha

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http://www.learningsharepoint.com/2012/10/15/word-to-pdf-conversion-in-sharepoint-2013-via-print-to-pdf/
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Hi,
Thanks for the help.
Your first link use Office Web Apps to generate a PDF and launch printing action, it's not my use case.
I wan't generate a PDF near the word document in a document library.
Your second link is interesting, allow IntranetCall and permission on application service Word Automation but no change.
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Hi bergmanc,
It sounds like there may be an issue with the file that you're trying to convert. Have you tried to convert other files? If so, are they converting without error?
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Hi bergmanc,
It sounds like there may be an issue with the file that you're trying to convert. Have you tried to convert other files? If so, are they converting without error?
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Best,
Sara

Word to pdf conversion failure

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